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01/10/2017 02/10/2017
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    The Black Swan Hotel

    Market Place, Helmsley YO62 5BJ, England
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    01/10/2017 02/10/2017
    US$123
    US$123
    US$123
    Traveller (280)
    Room & Suite (45)
    Dining (34)
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    Overview
    • Excellent58%
    • Very good25%
    • Average10%
    • Poor5%
    • Terrible2%
    Travellers talk about
    “tea room” (107 reviews)
    “afternoon tea” (156 reviews)
    “feature room” (27 reviews)
    Free Wifi
    Free Parking
    Breakfast Buffet
    Non-Smoking Hotel
    Restaurant
    Room Service
    Suites
    Bar/Lounge
    Multilingual Staff
    Pets Allowed
    Wheelchair Access
    Conference Facilities
    Dry Cleaning
    4.0 Star Hotel
    All hotel details
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    Rooms
    1 Oct2 Oct
    |
    1 room, 2 adults, 0 children
    Standard Room

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    Standard Room

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    Write a Review
    Reviews (1,625)
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    341 - 345 of 1,623 reviews

    Reviewed 23 November 2016

    We have stayed at the Black Swan many times and absolutely love it. A warm ambience throughout with wonderful staff. The hotel has a lovely country feel and the restaurant is superb. Will definitely go again.

    Review collected in partnership with this hotel
    Thank 387davejan
    Response from Black_Swan_Hotel, Guest Relations Manager at The Black Swan HotelResponded 25 November 2016

    Dear 387davejan, We're so pleased to hear you had a wonderful stay with us again and look forward to welcoming you back in the future.

    Reviewed 23 November 2016

    The service from all team members was warm friendly and welcoming throughout our stay. If you require a warm relaxing atmosphere which lets you gently unwind, this is the hotel for you. We thoroughly benefited from our stay at The Black Swan and look forward...More

    Review collected in partnership with this hotel
    Thank patrickmN5590SK
    Response from Black_Swan_Hotel, Guest Relations Manager at The Black Swan HotelResponded 25 November 2016

    Dear patrickmN5590SK, Following your recent visit to the hotel, we're really pleased to read that you had a relaxing time and found the staff to be friendly and welcoming, and we hope you'll choose to stay with us again soon.

    Reviewed 23 November 2016

    Great venue for a small wedding. Staff very helpful. Only down fall no good for disabled people had a great struggle with stairs, to many of them, and ground floor rooms to far for disabled to get to the main part of the building.More

    Review collected in partnership with this hotel
    Thank pauline66j
    Response from Black_Swan_Hotel, Guest Relations Manager at The Black Swan HotelResponded 25 November 2016

    Dear pauline66j, Thank you for taking the time to review your stay at The Black Swan. I'm very sorry to hear that you had some difficulty with the stairs - unfortunately as the hotel is a listed building we are unable to have a lift....More

    Reviewed 23 November 2016

    just written this once and not entering it all again! in a nut shell, reception areas nuce, food good, service good. hotel over expanded and too many rooms bolted on accessed through narrow corridors. rooms ok but felt a bit corporate.More

    Review collected in partnership with this hotel
    1  Thank Richard S
    Response from Black_Swan_Hotel, Guest Relations Manager at The Black Swan HotelResponded 25 November 2016

    Dear Richard S, Thank you for your feedback following your visit to the hotel. I'm sorry to read that you felt the room was a bit corporate, especially as we have never received this comment before. But on a more positive note, I'm pleased you...More

    Reviewed 23 November 2016

    After a work around the beautiful village of Helmsley on a crisp winters day the 4 of us were ready to settle in for an evening of great food. What came next was not only technically brilliant but also full of flavours that enhanced and...More

    Review collected in partnership with this hotel
    Thank 129aidano
    Response from Black_Swan_Hotel, Guest Relations Manager at The Black Swan HotelResponded 25 November 2016

    Dear 129aidano, Thank you so much for your lovely comments which I know our Head Chef & his team will very much appreciate. We're delighted you had such a fantastic evening with us and hope to see you again soon.

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    About
    Awards & Recognition
    Certificate of Excellence
    Amenities
    • Top amenities
    • Room Service
    • Free Parking
    • Restaurant
    • Free High Speed Internet ( WiFi )
    • Bar/Lounge
    • Hotel Amenities
    • Room Service
    • Free Parking
    • Meeting Rooms
    • Dry Cleaning
    • Laundry Service
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Things to do
    • Restaurant
    • Bar/Lounge
    Details
    • Price range
    • US$139 - US$384 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms
    • Number of rooms
    • 45
    • Reservation Options
    • TripAdvisor is proud to partner with Travelocity, Hotels.com, Expedia, Agoda, Booking.com, Orbitz, Priceline, Hotwire and Cheap Tickets so you can book your The Black Swan Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • United Kingdom >
    • England >
    • Yorkshire >
    • North Yorkshire >
    • Helmsley
    • Also Known As
    • Black Swan Helmsley ,
    • Black Swan Hotel
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    Traveller (280)
    Room & Suite (45)
    Dining (34)
    Hotel & Grounds (213)
    Bathroom (12)
    Business Centre & Event Rooms (1)
    Nearby
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    28.90 km away
     
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    31.71 km away
     
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    31.32 km away
     
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    Nearby Restaurants
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    Nearby Attractions
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    Ask a question
    Questions & Answers
    acerwest
    17 August 2017|
    AnswerShow all 3 answers
    Response from Sarahnliam49 | Reviewed this property |
    Not too sure, but where we parked at the right of the hotel, there would definitely be room for you. Maybe just ask the hotel if they can keep a bigger space clear for you- I think they would!
    0
    Votes
    Vanessa L
    9 May 2017|
    AnswerShow all 2 answers
    Response from Black_Swan_Hotel | Property representative |
    Yes, we do provide Molton Brown shampoo, shower gel, and body lotion in all of our bedrooms. We hope to see you soon!
    0
    Votes
    Room Tips
    "I would definitely recommend room 2"
    Read review
    "Rooms overlooking the garden are quiet and fairly delightful"
    Read review
    "Make sure you check what your room is like first"
    Read review
    "Ask for a quiet room"
    Read review
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