The Feathers Hotel, Helmsley
5-6 Market Place, Helmsley YO62 5BH England
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US$96
US$96
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About
#1 of 4 hotels in Helmsley
Location
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Service
Value
Travellers' Choice
The Feathers is a traditional inn on the bustling market square in Helmsley. It has 25 ensuite bedrooms, 1 bars and a versatile function room which can seat up to 200 guests. Helmsley has charming shops and tearooms and is surrounded by the North Yorkshire Moors National Park. It is situated at the start of the Cleveland Way walk. The area is full of romantic ruins, stately homes, magical gardens and is ideal for walking, cycling, golf, riding and a range of country sports. For families and holiday makers we are within half an hour of the delightful seaside resorts along the North East coast.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Bar / lounge
Hiking
Highchairs available
Pets Allowed ( Dog / Pet Friendly )
Conference facilities
Banquet room
Paid public parking nearby
Parking
Wifi
Restaurant
Breakfast available
Breakfast in the room
Complimentary Instant Coffee
Complimentary tea
Kids' meals
Outdoor dining area
Special diet menus
Meeting rooms
Baggage storage
Non-smoking hotel
Outdoor furniture
Sun terrace
24-hour front desk
Express check-in / check-out
Laundry service
Ironing service
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Room features
Bathrobes
Desk
Housekeeping
Room service
Telephone
Coffee / tea maker
Flatscreen TV
Walk-in shower
Wardrobe / wardrobe
Bottled water
Clothes rack
Iron
Wake-up service / alarm clock
Electric kettle
Bath / shower
Complimentary toiletries
Hair dryer
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Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Family
Centrally Located
Languages Spoken
English
Location
92Great for walkers
Grade: 92 out of 100
26Restaurantswithin 0.5 km
11Attractionswithin 0.5 km
5-6 Market Place, Helmsley YO62 5BH England
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2124Reviews14Q+A100Room tips
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Great service. Nothing was too much trouble from the staff. Food was excellent. Room was great with good facilities. The only complaint was that the shower was a bit weak but not worth complaining about. Breakfast was great. I am coeliac and great care was taken to ensure I could eat safely. Highly recommended.
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Review collected in partnership with this hotel
Date of stay: June 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
This is a wonderful hotel to stay at, the rooms are really well maintained clean and airy. Very comfortable beds, great quality tea & coffee tray in your room. Good quality toiletries too. I love your little extra touches in the room the personal welcome note on the dressing table & the relaxing lavender pillow mist. The staff are always so friendly, helpful, and welcoming! Special thanks to Mary who organised my rooms for myself & my friends everyone was highly impressed with the whole package supplied. The afternoon tea on arrival was superb! As was our breakfast freshly cooked, quality and well presented. The food here I highly recommend. Thank you also to Keith for your courtesy call to check on any dietary requirements and meeting you on arrival again so welcoming & friendly makes you feel your amongst friends & returning home. We had a great stay thank you hope to be back soon…
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Review collected in partnership with this hotel
Date of stay: June 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Feathers Hotel, General Manager at The Feathers Hotel, Helmsley
Responded 3 days ago
Good Morning Thank you so much for your very kind comments It was our absolute pleasure to look after you and hope you will return very soon With kind regards Tracy
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The hotel had ample parking which was great as parking is a nightmare in Helmsley. We received a warm welcome from Tracey, who looked after us and managed to secure us an extra night in the same room, without having to move. The room, number 23 by the way, was more of a suite with plenty of space, a sitting area, luxurious decor and a huge bed which was the comfiest bed I have ever slept in. There was a Nespresso coffee machine, tea, hot chocolate, biscuits, chocolate and water in the room, there was even a radio playing low background music which made it feel homely. Oh, and even pillow mist!! The food was delicious too, I cannot recommend this hotel enough.
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Review collected in partnership with this hotel
Date of stay: June 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Feathers Hotel, General Manager at The Feathers Hotel, Helmsley
Responded 3 days ago
Good Morning Thank you so much for your kind words It was our pleasure to look after you and we look forward to welcoming you back to The Feathers very soon With kind regards Tracy
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Helmsley is lovely. The Feathers is also. Nicely maintained, old world charm but not at all shabby like some. Super friendly staff who go out of their way to help. Nice breakfast. Will stay here again when back in Helmsley.
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Review collected in partnership with this hotel
Date of stay: May 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Feathers Hotel, General Manager at The Feathers Hotel, Helmsley
Responded 3 days ago
Good Morning Thank you for your review I am pleased to read you enjoyed your stay and we look forward to seeing you again soon With kind regards Tracy
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Avoid room 6 like the plague, it’s terrible and check if the hotel has any functions booked because if so, you won’t be allowed to eat in the hotel at the same time. The function was very noisy and obviously room 6 is above it, so no sleep until everyone had left. A room of this size and location, being charged at over £100 per night is shocking.
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Review collected in partnership with this hotel
Date of stay: May 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Feathers Hotel, General Manager at The Feathers Hotel, Helmsley
Responded 1 week ago
Good Morning Thank you for your review I have emailed you to apologise and I will pass your comments onto Head Office regarding your room With kind regards Tracy
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Booked a table with a week notice, in the pub for 5 adults, 2 kids with 3 dogs. Tracey was initially very helpful, pre ordered food and confirmed our booking. Great… or so we thought. Attended on the day and felt like we were putting people out. Considering there was 7 of us with 3 dogs we were shown to a half opened function area at the back bar with no atmosphere and felt more like a lonely restaurant and a nice carpet, NOT what we had booked with kids and 3 dogs. We asked if we could go outside to which we were told they don’t serve food outside, I walked out to see a table of 5 eating away, quite happily. So heading back in, I asked to speak to the manager, Ruba or a name similar. Who told me that food cannot be served outside due to staff shortage (the extra 30seconds it took to walk outside I did not see the big deal) we were then told we couldn’t eat in the bar because football was on and that was the busiest time… nothing said was delivered with any courtesy or apologies, despite me telling them what we had booked it didn’t matter and fell on deaf ears. It was honestly a disgusting experience. But thankfully, we found somewhere opposite who treat us nicely and with respect and actually welcomed the £350 we went on to spend. Due to this I cannot recommend this place at all to anyone. Ruined what should have been a nice experience. …
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Date of stay: May 2023Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Feathers Hotel, General Manager at The Feathers Hotel, Helmsley
Responded 1 week ago
Good Morning Thank you for you review I am sorry about your visit to The Feathers, I cannot excuse the behaviour of the team member and I can only offer my sincere apologies The matter will be dealt with Kind Regards Tracy
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I really cannot recommend the Feathers highly enough, Everything from the welcome, the room, the fabulous food, and leaving was brilliant, Nothing is too much trouble, and every member of staff are helpful and friendly. Iv already booked my room for the next visit to Helm.
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Review collected in partnership with this hotel
Date of stay: May 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Feathers Hotel, General Manager at The Feathers Hotel, Helmsley
Responded 1 week ago
Good Morning Thank you for your wonderful review We look forward to seeing you next time With kind regards Tracy
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Well we have just come back from Helmsley with a stay at the feathers hotel for two nights. We took our Labrador and we have to say the hotel and staff are brilliant! Being a dog friendly hotel yes you expect carpet to be a little worn here and there but the room was absolutely spotless and tea coffee, bathrobes and slippers , dog bowl, treats and doggie bags and a tennis ball is a fantastic touch! Also a bottle of water each and chocolates and biscuits! I want to say thank you to the chef who made my dog scrambled eggs for breakfast! A lovely place and walks around Helmsley and great coffee shops! My husband had a meal also in the feathers at night as I wasn’t feeling too well and said it was lovely! A big thank you to Keith gavin , he is a fantastic host and did everything possible to make you feel you are a truly important customer,excellent service and will be back!…
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Review collected in partnership with this hotel
Date of stay: May 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Feathers Hotel, General Manager at The Feathers Hotel, Helmsley
Responded 1 week ago
Good Morning Thank you for your review Your comments are wonderful and it was our pleasure to look after you I am very lucky to have Keith as my deputy We look forward to seeing you again very soon With kind regards Tracy
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We really enjoyed our one night stay at the Feathers. We had a great room and the in room catering facilities were excellent. The breakfast was delicious and everything came to the table which made a refreshing change from the normal buffet arrangements. We will definitely be back.
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Date of stay: May 2023Trip type: Travelled as a couple
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Feathers Hotel, General Manager at The Feathers Hotel, Helmsley
Responded 1 week ago
Good Morning Thank you for your review I am pleased to read you enjoyed your stay and we look forward to seeing you again soon With kind regards Tracy
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Great bar, fantastic staff, lovely breakfast, room was really nice but to hot, only way to cool down is to open the window which is a bit inconvenient when the deliveries start at 5am directly outside the window.
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Review collected in partnership with this hotel
Date of stay: May 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Feathers Hotel, General Manager at The Feathers Hotel, Helmsley
Responded 1 week ago
Good Morning Thank you for your review Sorry about the deliveries, it will have been the Co Op not us as we don't accept anything before 7am With kind regards Tracy
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
PRICE RANGE
US$125 - US$156 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
feathers hotel helmsley
LOCATION
United KingdomEnglandYorkshireNorth YorkshireHelmsley
NUMBER OF ROOMS
25
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Claim Your ListingTHE FEATHERS HOTEL, HELMSLEY: UPDATED 2023 Reviews, Price Comparison and 341 Photos (England) - Tripadvisor
Frequently Asked Questions about The Feathers Hotel, Helmsley
Which popular attractions are close to The Feathers Hotel, Helmsley?
Nearby attractions include Helmsley Castle (0.2 km), Helmsley Walled Garden (0.5 km), and Helmsley All Saints Church (0.1 km).
What are some of the property amenities at The Feathers Hotel, Helmsley?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge.
Which room amenities are available at The Feathers Hotel, Helmsley?
Top room amenities include a flat screen TV, a desk, and a walk-in shower.
What food & drink options are available at The Feathers Hotel, Helmsley?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at The Feathers Hotel, Helmsley?
Yes, free parking and paid public parking nearby are available to guests.
What are some restaurants close to The Feathers Hotel, Helmsley?
Conveniently located restaurants include Cornercopia, The Cocoa Tree, and Mannion & Co.
Is The Feathers Hotel, Helmsley located near the city centre?
Yes, it is 0.05 km away from the centre of Helmsley.
Are pets allowed at The Feathers Hotel, Helmsley?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does The Feathers Hotel, Helmsley offer any business services?
Yes, it conveniently offers meeting rooms, a banquet room, and conference facilities.
Are there any historical sites close to The Feathers Hotel, Helmsley?
Many travellers enjoy visiting Rievaulx Abbey (4.0 km), Nunnington Hall (7.1 km), and Helmsley Castle (0.2 km).
Is The Feathers Hotel, Helmsley accessible?
Yes, it offers wheelchair access. For specific enquiries, we recommend calling ahead to confirm.