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Wookey Hole Hotel

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Wookey Hole Hotel
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901 Reviews from our TripAdvisor Community

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Showing 885: English reviews
Reviewed 3 days ago NEWvia mobile

After staying several times at the hotel, I will not be staying again. The atmosphere has changed gone are the happy friendly staff, to be replaced by clueless, rude management and very obvious cost cutting exercises. Squeezed in at breakfast tables so close Santa couldn't get round, over priced food at the restaurant, only able to use the facilities for...

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Helpful?
Thank jdh37
Reviewed 4 days ago NEWvia mobile

After visiting this venue several times, we are sadden to find certain aspects have changed eg eating venues and being having to be let in and out of the evening entertainment venue. Saying that certain staff members were very helpful and friendly in particular Debbie basically keeps the place going,

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Thank Philip M
Frinton-On-Sea, United Kingdom
Reviewed 1 week ago

Excellent hotel. Room large and spotlessly clean, bed beautifully comfortable. Stayed here for business reasons, but will return for leisure. Wookey Hole is a lovely destination would love to have had time to explore but certainly will in future.

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Thank redsmum
Rochester, Kent
Reviewed 1 week ago

We stayed at this hotel for two nights to celebrate our anniversary. We had tickets for Wookey Hole Caves and Cheddar Gorge and thought that a hotel near to one of these attractions would be handy. I'm so glad I booked it! Such a lovely hotel nestled at the foot of the beautiful Mendip Hills, a really lovely place to...

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Thank fionat29
Reviewed 1 week ago

Good points: Location, room was quite spacious. Brilliant for the Wooley Hole Cave (obviously) and quite a good base for Cheddar, Bath and Weston-Super-Mare (although the road links in this area are a challenge). Cheap compared to other local accommodation (en suite). Statue of the Wooley Hole Witch outside that my son took quite a liking to! Bad points: The...

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Thank stibbok
Reviewed 1 week ago via mobile

Booked as part of the Santaland experience which we have separately rated. Easy enough booking process on line and check in was straight forward. Slightly frosty greeting from reception but to be fair a lot of people arrived at same time and one girl on desk trying to deal with. Parking is plentiful and close to the hotel. We booked...

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Thank srh19
Cranleigh, United Kingdom
Reviewed 1 week ago via mobile

I booked the rooms through booking.com which was very straightforward. I needed more information about adjoining rooms and dinner timings so I called the hotel direct. The welcome message was very amusing (Wookey witch!) and the staff were very helpful, providing all the information I requested without any fuss. On arrival we were made to feel most welcome, and our...

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Thank Alison J
United Kingdom
Reviewed 1 week ago via mobile

Wookey Hole hotel may not be particularly stylish but it is clean, the staff welcoming and the room was spacious. The hotel was quiet, unsurprisingly, as it was a wet week in November so there were no noise issues. There's plenty of free parking and level access. Wookey Hole Hotel is conveniently situated for Wells, Bath and Glastonbury.

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Thank HistoryNeedsYou
Bristol, United Kingdom
Reviewed 2 weeks ago via mobile

Thank you to Keith & Vicky plus the whole wookey team. This is our 4th visit at Christmas time and with the introduction of the new luxury lodges it makes the experience very special. The lodges are full of everything you require and are immaculate.... "book one" the santa tour is lovely as is santa and his elves & the...

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1Thank shamarooney
swansea
Reviewed 3 weeks ago via mobile

Wookey hole hotel Very noisy , there is a sign in the lobby asking adults to be respectful due to the fact that there are young children staying in the Hotel and that could they please make sure that no noise is made by adults especially at night time as these children would be sleeping however it would be nice...

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Thank caroline m
WookeyHole, Manager at Wookey Hole Hotel, responded to this review

Dear Caroline m, Thank you for contacting Wookey Hole Hotel regarding your recent stay. We take all comments and feedback seriously. We are committed to providing our guests with the highest quality services and facilities, and we are saddened we did not meet your expectations on this occasion. We expect all guests to respect one another however; we are a...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Restaurant
  • Bar/Lounge
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Children Activities (Kid / Family Friendly)
Official Description (provided by the hotel)
Ideally placed in the heart of Somerset, the Wookey Hole Hotel can boast luxury accommodation in picturesque surroundings. Wookey Hole is 2 miles from the medieval city of Wells and 20 miles from Bath and Bristol. Whether you’re thinking of a family break, a romantic night away, a group stay or looking for a unique wedding venue, look no further..! Wookey Hotel features: Free broadband WiFi connection. An elegant bar and restaurant, Easy access to the rest of Wookey Hole’s attractions, Free car parking, The chance to spend more time enjoying a beautiful area of South West England, rich in history and entertainment. ... more   less 

Additional Information about Wookey Hole Hotel

Address: Wookey Hole | Wells, Wookey Hole, Wells BA5 1BB, England
Region: United Kingdom > England > Somerset > Wells > Wookey Hole
Price Range: $78 - $142 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Wookey Hole Hotel 2*
Number of rooms: 58
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Questions & Answers

Here's what travellers have asked, with answers from Wookey Hole Hotel staff and other travellers.
3 questions
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Questions? Get answers from Wookey Hole Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Room 38 is right over the main door, I would avoid it if possible.”
  • The room
  • The very comfortable bed
  • A real bath with loads of hot water.
  • The bed again
  • Small TV unfortunately
 of 5 bubbles fionat29, 29 Nov 2016 | Read review
“Choose top floor rooms with no adjacent doors!”
 of 5 bubbles 236traceya, 12 Nov 2016 | Read review
“Have stayed in an ordinary room before and found it great value but the Witches Hat is even better for a special occasion.”
 of 5 bubbles anathemadevice, 4 Nov 2016 | Read review
“Witches hat room best for Halloween”
 of 5 bubbles louiseg203, 30 Oct 2016 | Read review
“Just don't eat in the restaurant!!!”
 of 5 bubbles ChrisGower1975, 27 Oct 2016 | Read review
5 of 5
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