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09/07/2017 10/07/2017
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    Platino Hotel & Casino

    Estrella Sadhala Ave, Santiago de los Caballeros 51031, Dominican Republic
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    Best prices for your stay
    09/07/2017 10/07/2017
    1 room
    • 1 room
      2 adults
      • 2 adults
        0 children
        • 0 children
          US$57
          US$50
          US$57
          US$50
          US$57
          Traveller (49)
          Room & Suite (26)
          Dining (1)
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          Overview
          • Excellent46%
          • Very good31%
          • Average15%
          • Poor6%
          • Terrible2%
          Travellers talk about
          Free Wifi
          Free Parking
          Breakfast included
          Air Conditioning
          Restaurant
          Airport Transportation
          Room Service
          Suites
          Bar/Lounge
          Kitchenette
          Concierge
          Wheelchair Access
          Business Centre
          Dry Cleaning
          Casino
          3.0 Star Hotel
          All hotel details
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          Hodelpa Centro Plaza Hotel
          277 reviews
          #3 of 9 hotels in Santiago de los Caballeros
           
          Matum Hotel & Casino
          96 reviews
          #8 of 9 hotels in Santiago de los Caballeros
           
          Hodelpa Gran Almirante Hotel & Casino
          372 reviews
          #1 of 9 hotels in Santiago de los Caballeros
           
          Hodelpa Garden Court
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          Rooms
          9 Jul10 Jul
          |
          1 room, 2 adults, 0 children
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          Standard Room

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          Write a Review
          Reviews (175)
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          There are newer reviews for Platino Hotel & Casino See the most recent reviews

          11 - 15 of 133 reviews

          Reviewed 22 March 2017

          This hotel has poor communication and terrible guest services. Once we arrived we were told that we had all these things in the room such as a mini bar, snacks among others. Once we checked out someone went to the room with a list to...More

          Thank MJMarte88
          Response from Hotel P, General Manager at Platino Hotel & CasinoResponded 23 March 2017

          Dear Valued Customer: I would like to thank you for taking the time out to review us, also to apologize if we caused any inconvenience during your trip and if there was a problem with communication during your stay. I am glad you noticed our...More

          Reviewed 21 March 2017 via mobile

          I came from New York city and stayed here for two weeks and my experience was very pleasant, it's true that the complimentary breakfast should be improved but the service is nothing but excellent and the dining room is cozy and well distributed. As soon...More

          Thank Manuel D
          Response from Hotel P, Manager at Platino Hotel & CasinoResponded 21 March 2017

          Dear Manuel: First we hope your trip back to New York City went well and are glad you had a pleasant stay with us. Thank you for your 5-bubble review. Glad you found our dinning area to be cozy and distributed well. Here at Platino,...More

          Reviewed 19 March 2017 via mobile

          A nice hotel with excellent service and friendly staff. The security presence was reassuring. Comfy bed, clean room and plentiful hot water. However the restaurant service was slow and food quality not as good as other nearby restaurants within walking distance.More

          Thank mom2mggm
          Response from Hotel P, Manager at Platino Hotel & CasinoResponded 21 March 2017

          Dear Valued Guest: Thank you for taking the time out to review us. We appreciate your kind words and are glad you left satisfied. Guest safety and security is a top priority for us, one of many reasons our guests keep coming back. We want...More

          Reviewed 23 February 2017 via mobile

          We stayed one night in the hotel on our way to Puerto Plata. The hotel must have been full, because we had to pay the list price for the suite, which was quite expensive. First they showed us the executive room, which was just small,...More

          Thank IT K
          Response from Hotel P, Manager at Platino Hotel & CasinoResponded 24 February 2017

          Dear Valued Guest: Kiitos ajastasi tarkistaa meille. Thank you for noticing our great staff and team we have here at Platino. It is also great that you felt that our staff took care of you, which is wonderful to hear. We take our customers feedback...More

          Reviewed 21 February 2017

          My first time visiting the D.R. was staying in Santiago at Platino Hotel & Casino on Jan 18th 2017. What the rooms and hotel lacked in size made up for it with very friendly service and very clean rooms. I don't speak spanish, but the...More

          1  Thank vspeech7
          Response from Hotel P, Manager at Platino Hotel & CasinoResponded 23 February 2017

          Dear Valued Guest: Thank you for choosing Platino Hotel during your stay in Santiago. Our friendly staff and clean rooms are just a few of the reasons why people choose us when visiting the area. We strive on making our customers feel right at home,...More

          Hodelpa Centro Plaza Hotel
          277 reviews
          #3 of 9 hotels in Santiago de los Caballeros
           
          Matum Hotel & Casino
          96 reviews
          #8 of 9 hotels in Santiago de los Caballeros
           
          Hodelpa Gran Almirante Hotel & Casino
          372 reviews
          #1 of 9 hotels in Santiago de los Caballeros
           
          Hodelpa Garden Court
          190 reviews
          #2 of 9 hotels in Santiago de los Caballeros
           
          About
          Awards & Recognition
          Certificate of Excellence
          Amenities
          • Top amenities
          • Restaurant
          • Free Parking
          • Bar/Lounge
          • Free High Speed Internet ( WiFi )
          • Breakfast included
          • Room Service
          • Hotel Amenities
          • Free Parking
          • Breakfast included
          • Room Service
          • Airport Transportation
          • Dry Cleaning
          • Meeting Rooms
          • Business Centre with Internet Access
          • Laundry Service
          • Concierge
          • Multilingual Staff
          • Room amenities
          • Air Conditioning
          • Refrigerator in room
          • Minibar
          • Things to do
          • Restaurant
          • Bar/Lounge
          • Casino and Gambling
          Details
          • Price range
          • US$56 - US$96 (Based on Average Rates for a Standard Room)
          • Hotel class
          • Room types
          • Suites ,
          • Kitchenette ,
          • Family Rooms
          • Number of rooms
          • 91
          • Reservation Options
          • TripAdvisor is proud to partner with Expedia, Hotels.com, Booking.com, Orbitz, Cheap Tickets, Hotwire, Travelocity, Priceline, TripOnline SA, getaroom.com, Cancelon and HRS so you can book your Platino Hotel & Casino reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
          • Location
          • Caribbean >
          • Dominican Republic >
          • Santiago Province >
          • Santiago de los Caballeros
          • Also Known As
          • Platino Hotel Santiago
          Add Photo Photos
          Traveller (49)
          Room & Suite (26)
          Dining (1)
          Hotel & Grounds (42)
          Business Centre & Event Rooms (1)
          Nearby
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          277 reviews
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          Aloha Sol Hotel
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          Nearby Attractions
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          Questions & AnswersAsk a question
          michir77
          have all the rooms been updated? or will they be by august.
          11 April 2017|
          Answer
          Response from Hotel P | Property representative |
          Dear Michir77: We would like you to know that we are always updating our rooms throughout the year. We strive to be the best in our category. All of our rooms currently have LED flat screens and most have received... More
          0
          Votes
          Jose C
          nesesito no. de telefono
          28 February 2017|
          Answer
          Response from Hotel P | Property representative |
          Estimado Jose, Nuestro numero de telefono es 8097247576. Guest Services Platino Hotel & Casino
          0
          Votes
          Room Tips
          "very nice and good view"
          Read review
          "Guest requests and inquiring are WELCOMED..."
          Read review
          "give tips moderatly they go above and beyond customer service"
          Read review
          "Feels dated, but service makes it worthwhile."
          Read review
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