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Hanmer Springs Top 10 Holiday Park

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244 Reviews from our TripAdvisor Community

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Showing 236: English reviews
Wollongong, Australia
Reviewed 20 July 2016

The Motel Studios are awesome! Great value. Lovely timber clad room with heat pump large bathroom with great shower, a kitchenette with all you need. Big comfy bed and couch. Great sky channels including movies and sport on a great sized modern flat screen. You also have access to all the park facilities and up the road from the hot...

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Helpful?
Thank Dean C
Kingi79, Manager at Hanmer Springs Top 10 Holiday Park, responded to this review

Your positive review is greatly appreciated. Thank you for pointing out all the wonderful aspects of our Studio Motel Units I believe you have described them almost perfectly. Our location is also definitely a bonus as you pointed out being only 500 metres for the thermal pools and main village but far enough away to be peaceful and quiet. Did...

Waipukurau, New Zealand
Reviewed 19 July 2016

We stayed here as part of a road trip and where disappointed compared to other Top10 holiday parks. The welcome was hurried and she forgot to point out half the facilities. The bathroom was cold and cubicles very small, something that may have been acceptable 30yrs ago but not now. However they are clean. This was also the second most...

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1Thank Linpenfam
Kingi79, Manager at Hanmer Springs Top 10 Holiday Park, responded to this review

Your time in reviewing our Park is appreciated. It is unfortunate your stay with us was a generally negative one. We are very aware that our facilities are dated however we ensure that they are always clean and in tidy working order. It would be fantastic to have everything in our Park brand new and modern but this simply isn't...

Collingwood, New Zealand
Reviewed 6 July 2016

loved this park, warm and cosy studios, great friendly helpful staff and warm comfortable beds, everything was modern, great to have the coffee maker in the unit!! lovely coffee, and wow was it all clean clean clean!! we will be back!!

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Helpful?
Thank Collingwoodforus
Kingi79, Manager at Hanmer Springs Top 10 Holiday Park, responded to this review

Thank you very much for your positive review. Your comments are very much appreciated as we aim to excel in the points you have made such as; high standards of cleanliness, friendly and knowledgeable customer service and ensuring our units are a home away from home. The coffee makers are a fairly recent addition to our Motel Units and have...

Omapere, New Zealand
Reviewed 2 July 2016

Self contained ensuite cabin was as new. We especially appreciated the excellent lighting. Also being serviced on request only is a good idea as we did not require servicing during our three day stay. Everything was good.

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Thank DCMK
Kingi79, Manager at Hanmer Springs Top 10 Holiday Park, responded to this review

Thank you for your time in reviewing our Park. You obviously stayed in one of our newly refitted/renovated Self Contained Units which we are very proud of and have in fact just received an award for. They are also rated 5 star by Qualmark so it pleasing that to hear you enjoyed your stay in one of these units. Your...

Wellington, New Zealand
Reviewed 23 June 2016

Firstly the service on the phone before we stayed from Jeremy who we firstly rung and spoke to about booking a room, who when we said we were travelling on such a tight budget and would just sleep in a studio with our toddler in our bed offered us the 2 bedroom at only $20 more so this was amazing,...

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Helpful?
Thank Gemma R
Kingi79, Manager at Hanmer Springs Top 10 Holiday Park, responded to this review

Thank you kindly for your positive review. We aim to offer an exceptional level of customer service and I am very pleased you experienced this right from the point of your initial contact with us through to your departure. We embrace technology at our Park also and our reservation system is state of the art allowing us to set up...

Nelson, New Zealand
Reviewed 22 June 2016 via mobile

We booked a cabin on recommendation from friends and we were not disappointed. The room was spacious, with full kitchen facilities, comfortable bed and immaculately clean. The bathroom was spacious, new and spotlessly clean. We have stayed in several motels for the similar and higher prices and this is by far the best for comfort, facilities and value for money....

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Helpful?
Thank chp72
Kingi79, Manager at Hanmer Springs Top 10 Holiday Park, responded to this review

Firstly may I say thank you to your friends for recommending our Park and secondly thank you to you for your glowing review. It is extremely pleasing to hear that you got to have a TOP experience in one of our units under the recommendation of your friends who have obviously had a similar experience. We pride ourselves on offering...

Hoogstraten, Belgium
Reviewed 20 June 2016

We thought every campsite in Hanmer Springs would have it's own hot pool but unfortunately there was none. We did not had the energy to leave the campground to find one elsewhere so we stayed at the campsite and did not visit any hot pool unfortunately.

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Thank Peetfum
Kingi79, Manager at Hanmer Springs Top 10 Holiday Park, responded to this review

Thank you for your review. There has obviously been some confusion on your part when seeking information in regards to the Hanmer Springs area. Hanmer Springs is a small township with the Thermal Pools and Spa being one of the main attractions. This is the only place you can experience the Thermal Pools within our town. Our Park is located...

Reviewed 20 June 2016 via mobile

Had a lovely cabin and was very good,clean and modern. Met the young Irish/English guy at reception. He was excellent to deal with. Real nice guy. Came back at night, went to use bathroom. Turned on lights and it popped a fuse. All lights in cabin gone. Tried numbers on sheet he gave us. No answer as out of office...

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Helpful?
Thank ed c
Kingi79, Manager at Hanmer Springs Top 10 Holiday Park, responded to this review

I appreciate your time in reviewing our Park. I firstly, would like to sincerely apologise for the attitude of our Park Manager which has resulted in you having a negative experience whilst staying with us. It is simply not good enough and the matter will be discussed with him. I thank you for your positive comments in regards to the...

Christchurch, New Zealand
Reviewed 11 June 2016

Was great park wonderful reception people that great you with a smile, rooms are very inviting and comfortable for a family great play area for kids, fun bikes. Laundry open to use all the time, all different types of units for each budget

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Thank g4now2016
Hanmer Springs T, Manager at Hanmer Springs Top 10 Holiday Park, responded to this review

Your review is very much appreciated. It's fantastic to hear that you had such a positive experience at our Park. You have mentioned many of the positives aspects that we aim to provide our guests such as; great service, exceptional accommodation at competitive prices, wonderful options for children and good facilities. In fact our recently upgraded Self Contained Units are...

Christchurch, New Zealand
Reviewed 7 June 2016

We stay here regularly and always find the staff very helpful, the facilities clean and love that it is so close to the main centre of Hanmer..We stayed here in our Campervan & the boys stayed in a cabin.

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Thank mfiddynz
Kingi79, Manager at Hanmer Springs Top 10 Holiday Park, responded to this review

Thank you for your kind review. We always enjoy having you stay at our Park and I'm pleased that you enjoy our high level of cleanliness and customer service as we pride ourselves in these areas. It's great that your whole family can enjoy our Park all together with our wide range of accommodation options to suit everyone. I hope...

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Amenities

Highlights
  • Free Parking
  • Free High Speed Internet ( WiFi )
GreenLeadersSilver level
About the property
  • Wheelchair Access
Room types
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Children Activities (Kid / Family Friendly)
  • Free Parking
  • Self-Serve Laundry
  • Laundry Service
Official Description (provided by the hotel)
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Additional Information about Hanmer Springs Top 10 Holiday Park

Address: 5 Hanmer Springs Road, Hanmer Springs 7334, New Zealand
Region: New Zealand > South Island > Canterbury Region > Hanmer Springs
Price Range: $97 - $189 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Hanmer Springs Top 10 Holiday Park 4.5*
Number of rooms: 24
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Questions & Answers

Here's what travellers have asked, with answers from Hanmer Springs Top 10 Holiday Park staff and other travellers.
3 questions
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Christchurch, New Zealand
6 months ago
4 months ago

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Questions? Get answers from Hanmer Springs Top 10 Holiday Park staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“stand alone self contained units only hear your own noise.”
 of 5 bubbles juliecH2217NB, 19 Nov 2016 | Read review
“The self contained units have been recently renovated, and could easily complete with a standard hotel/motel room.”
 of 5 bubbles richhale, 12 Sep 2016 | Read review
“Mountain View”
 of 5 bubbles TheDreamMaker1, 4 Sep 2016 | Read review
“Happy with location but disappointed didn't get to the actual springs, if given a chance just do it.”
 of 5 bubbles robynf680, 24 Aug 2016 | Read review
“Motel Studio's are great!”
 of 5 bubbles 710deanc, 19 Jul 2016 | Read review
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