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Heritage Hanmer Springs

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Traveller (158)
Room & Suite (44)
Dining (10)
Overview
  • Excellent34%
  • Very good39%
  • Average17%
  • Poor7%
  • Terrible3%
Travellers talk about
“no lift”(30 reviews)
“garden room”(42 reviews)
“the main hotel”(23 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast Buffet
Pool
Non-Smoking Hotel
Restaurant
Room Service
4 Star Hotel
All hotel details
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Rooms
29 Jul30 Jul
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (818)
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802 results
Traveller rating
275
299
137
62
29
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LanguageEnglish
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275
299
137
62
29
Show reviews that mention
All reviewsno liftgarden roomthe main hotelbuffet breakfasthotel restaurantoutdoor poollovely hotellovely groundshot poolstennis courtsfirst floorcentre of townroom was largecomfortable bedheat pumpbit datedhot springs
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1 - 5 of 802 reviews
Reviewed 2 days ago

We had a lovely stay in Hanmer at the Heritage using their Grab One deal.Highly recommend for a midweek stay. Good room, very comfy bed, free breakfast, $30 off our meal, glass of mulled wine or ha hot chocolate and could have had a late...More

Thank Westhamman_11
Reviewed 1 week ago via mobile

We had a fantastic stay at Heritage at Hanmer Springs. We had a three bedroom villa which was huge and so comfortable. So close to everything yet it was incredibly comfortable. My daughters loved sleeping in the loft. We had 2 days of rain and...More

Thank 5kidsBrisbane
Reviewed 1 week ago

We decided to have a treat and stayed over for a night on the weekend, booking a queen superior room. Reception was pleasant enough and we were checked in to a room on the ground floor. First impressions, upon opening our door, were not great....More

Thank mooseandbok2006
Reviewed 2 weeks ago via mobile

As hoteliers ourselves - we wanted to get away for a few days and have always wanted to sit in the Hanmer Thermal Pools in Winter - so off we headed. We booked 4 nights at the Heritage as it was a recognisable brand for...More

Thank GDS9664
Response from duncanmackenzie-GM, General Manager at Heritage Hanmer SpringsResponded 4 days ago

Dear GDS9664 Thanks for sharing your recent experience with us. We really appreciate your feedback! We are delighted that you enjoyed your stay with us so much. It is part of our culture to celebrate success and receiving positive feedback is an integral part of...More

Reviewed 2 weeks ago

Great garden and setting, breakfast was good. Shame the deconstructed double bed in our room could not be made up properly into twin beds, as requested. The double mattress protector was converted into a blanket for one bed (and it was quite thin), while the...More

Thank Llawp
Response from duncanmackenzie-GM, General Manager at Heritage Hanmer SpringsResponded 4 days ago

Dear Llawp Thanks for sharing your experience with us. We really appreciate your feedback. We are truly sorry that you did not enjoy your stay with us as much as you should have. I have discussed your comments with the housekeeping team to make sure...More

View more reviews
About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Restaurant
Room Service
Free Parking
Free High Speed Internet (WiFi)
Bar/Lounge
Hotel Amenities
Business Centre with Internet Access
Room Service
Free Parking
Meeting Rooms
Wheelchair Access
Dry Cleaning
Concierge
Self-Serve Laundry
Babysitting
Non-Smoking Hotel
Laundry Service
Banquet Room
Multilingual Staff
Conference Facilities
Breakfast Available
Things to do
Pool
Restaurant
Tennis Court
Bar/Lounge
Outdoor pool
Details
Price range
US$97 - US$199 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#11 Luxury Hotel in Hanmer Springs
Room types
Non-Smoking Rooms, Family Rooms
Details
Price range
US$97 - US$199 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#11 Luxury Hotel in Hanmer Springs
Room types
Non-Smoking Rooms, Family Rooms
Add Photo Photos
Traveller (158)
Room & Suite (44)
Dining (10)
Pool & Beach (3)
Business Centre & Event Rooms (3)
Family and Play Areas (2)
Questions & Answers
Ask a question
hockeylvr2
1 July 2017|
AnswerShow all 10 answers
Response from duncanmackenzie-GM | Property representative |
Dear hockeylvr2 Thanks for your question. Yes we provide a range of complimentary toiletries including shampoo, conditioner, body wash and body balm (moisturizer) in all our rooms, both in the main Lodge building and in the... More
1
Vote
Raemaekers
10 November 2016|
AnswerShow all 3 answers
Response from GM_HeritageHanmer | Property representative |
Deer Raemakers We are offering a Christmas dinner buffet from 4pm to 8pm. Please call us on 03 315 0065 for more information or to make a booking. Best regards Duncan Mackenzie General Manager
0
Votes
All4Auckland
3 April 2016|
Answer
Response from GM_HeritageHanmer | Property representative |
Hi Jennifer, please let us know your booking number and then we will check the availability for villas with 2 bathrooms. Please email us directly or call us on 03 315 0060 Thank you. Kind Regards, Diana Williams Front... More
0
Votes
Room Tips
"views on either side are superb"
Read review
"Good free WiFi,Check room before booking in, rooms not like the pic on web page."
Read review
"Don't have high expectations as Hotel definitely looks better than it is"
Read review
"Garden rooms are really nice and close to parking out the back of the hotel."
Read review
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