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Stayed for two nights over the weekend.
Mouldy on windowsills
House keepers need to up there game a tad and use more effort
Wouldn't recommend or return. :(
We stayed in Hanmer with our two boys (16 & 6) for a weekend in August 2017. The 3 bedroom chalet was wonderfully appointed, spacious, homely and we thoroughly enjoyed our stay here. All the essentials are provided, and the house is heated with a...More
Well where to start. Couches are ripped and one seat was so wet that we got soaked sitting on it. Obviously uninsulated and single glazed, the place was freezing. 70's decor, all uncomfortable. Was roomy for a family but not a pleasant experience. For over...More
There was heavy snow when we arrived . The room was warm and tidy. Hot shower and electric blanket kept us really comfortable. Beautiful view and free wifi. Thanks for friendly staff.Good choice for family holiday.
Response from DiouLiu, Manager at Greenacres Chalets And ApartmentsResponded 4 weeks ago
Thanks for sharing your joyful experience with us here.
Wish you a nice journey in NZ.
We brought a grab one voucher for greenacres expecting a lovely room and a nice time what we ended up getting was afreezing cold room a big gap under the door letting the freezing snowcold wind whistle under the door we blocked it with the...More
Thank Sandra H
Response from DiouLiu, Owner at Greenacres Chalets And ApartmentsResponded 4 weeks ago
Thanks for your time,
Your comment is valuable to us for improving our service consistently.
However that was an rare incident that the room ran out of hot water, and the water pump has been out of order in Spa as well.
TripAdvisor gives a Certificate of Excellence to accommodations, attractions and restaurants that consistently earn great reviews from travellers.
Children Activities (Kid / Family Friendly)
Refrigerator in room
Things to do
US$83 - US$131 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
#6 Family Hotel in Hanmer Springs
Non-Smoking Rooms ,
Number of rooms
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