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AluaSoul Ibiza

13/06/2017 14/06/2017
1 room 2 adults 0 children
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AluaSoul Ibiza
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1,220 Reviews from our TripAdvisor Community

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Showing 1,160: English reviews
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Blackwell, United Kingdom
Reviewed yesterday NEW

OMG where shall i begin. We arrived on the opening 10th May to a scene of utter chaos. Our room turned out to be a normal double room after we had paid £2.400 for a suite. they hadn;t even given us a superior room. Walked into room with large hole in ceiling. it was fixed took a shower and was...

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12Thank MargaretField
Peterborough, United Kingdom
Reviewed yesterday NEW

We stayed at the AluaSoul Ibiza, 18-25 May 2017. This farce started, when the hotel failed to open on 1st May. It was evident by the photos, kindly uploaded on to Facebook, by several Es Canar residents, that this hotel was never going to open on time. The lack of communication between Alua Hotels and Thomson was appalling! Both companies...

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9Thank Meerkat52
Norwich
Reviewed yesterday NEWvia mobile

We spent from 19/26th may at this hotel and it can be summed up in 3 words, Opened Too Early. Problems were getting resolved by using the guests as guinea pigs. We had room 1410 and to say the bathroom is smal and poorly designed is an understatement. Floor area 1.5mtr by 1.5mtr so shuffle around door and don't come...

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5Thank gasman22
northampton
Reviewed yesterday NEW

My daughter and I arrived on 13th may and check in was smooth, we got to our room (cupboard) and realised it was not for us, very small for two adults there for two weeks reception changed it with no problem. Staff overall were very pleasant considering the pressure they were under and lack of training showed. We have no...

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3Thank brendaMNorthampton
Newcastle upon Tyne, United Kingdom
Reviewed 2 days ago NEWvia mobile

Was understandably really anxious about this hotel after the shocking reviews it has been getting. This is a lovely hotel. The rooms are brand new and very modern. Lovely lunch and fizz as part of the AI. Staff really helpful and hundreds of sunbeds. I'm really picky about hotels and this is really nice I seriously have no complaints. We...

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25Thank sam l
durham
Reviewed 2 days ago NEWvia mobile

I will re review after my holiday. Only doing it to put people's minds at rest as I've done nothing but complain to Thomson prior to conning as I've read other reviews. We arrived in the hotel at 12.10am this morning smooth check in. Was instructed there was a cold Buffet on in the dining room which after dumping our...

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26Thank bertybot
Reviewed 4 days ago NEW

We arrived on 10th may and had an amazing welcome!!! was so nice to see some familiar faces from the *panorama*, Room was good, beds comfy and kept spotless throughout our stay, we didnt have any problems with the room , as it was opening day as such we could always get a sunbed although found the inside space aswell...

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10Thank Lorraine B
Doncaster, United Kingdom
Reviewed 5 days ago NEW

We arrived on the 15th may for the week,The Hotel shouldn't be allowed to open until its finished too many safety issues not resolved.The manager appears to have never been on a managerial course the way she performs.Room ok passable.The food was diabolical cheap end of the food chain and it was always cold.The pool area is where the money's...

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17Thank merrymiller2017
Stoke on Trent
Reviewed 5 days ago NEW

Hotel only opened 3 days before my stay. I was extremely dissapointed at what they have done to this hotel from when it was the excellent Panarama. The Restaurant was the worst experience of my stay. Full of all bits and pieces of food with not much to really get stuck into. During a weeks stay I took uncooked meat...

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6Thank JulieStellaStar
Cardiff
Reviewed 6 days ago NEW

We stayed at the AluaSoul in Es Cana, Ibiza from 15th - 22nd May 2017. Initially the hotel was due to open on 1st May but that was delayed, opening instead on 10th May - in my opinion, and that of many other guests we spoke to during our week there, it was in no way ready to open. We...

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31Thank andyboywales

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13/06/2017 14/06/2017
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Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Public Wifi
  • Paid Wifi
  • Paid Internet
Services
  • Laundry Service
  • Multilingual Staff
  • Airport Transportation
  • Dry Cleaning
  • Breakfast Available
Official Description (provided by the hotel)
The ALUASOUL IBIZA is located on the sea front in the beach resort of Es Cana, only a few kilometres away from Santa Eulalia del Río. The hotel is an “adults only” hotel, specially thought of for those who wish to relax and unwind. It offers you a wide gastronomical choice, with a restaurant,cafeteria and snack bar. The accommodation offered by our hotel for adults in Ibiza is perfect for getaways and vacations for two, since it offers all the benefits and services of a gym, wellness and spa area, swimming pools… and an environment always ready for you to rest in well equipped rooms ... more   less 

Additional Information about AluaSoul Ibiza

Address: Playa Es Cana, s/n, 07840, Santa Eulalia del Rio, Ibiza, Spain (Formerly Hotel Marina Panorama)
Region: Spain > Balearic Islands > Ibiza > Santa Eulalia del Rio
Price Range: $261 - $459 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — AluaSoul Ibiza 4*
Number of rooms: 278
Reservation Options:
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Also Known As:
Marina Panorama i Hotel
AluaSoul Ibiza Santa Eulalia Del Rio
Hotel Style:
#7 Spa Hotel in Santa Eulalia del Rio
#16 Luxury Hotel in Santa Eulalia del Rio
#22 Family Hotel in Santa Eulalia del Rio
#31 Romantic Hotel in Santa Eulalia del Rio
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Questions & Answers

Here's what travellers have asked, with answers from AluaSoul Ibiza staff and other travellers.
154 questions
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Cobham, United Kingdom
norwich
Lincolnshire
over a year ago

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Questions? Get answers from AluaSoul Ibiza staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Best tip..... don't go”
MargaretField, 28 May 2017 | Read review
“Be prepared that some rooms have open bathrooms so choose travel companion carefully”
brendaMNorthampton, 28 May 2017 | Read review
“Pool view rooms are quieter and away from the noise of Charlie's bar which plays music until midnight.”
JulieStellaStar, 24 May 2017 | Read review
“Don't book a superior room, it isn't worth the money as you don't get what they state in their brochure. All you'll have is a sea view.”
  • Superior room sink area
andyboywales, 23 May 2017 | Read review
“Please please book somewhere else do not waste your money”
PG193, 22 May 2017 | Read review
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