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Crown Hotel

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377 Reviews from our TripAdvisor Community

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Showing 367: English reviews
London, United Kingdom
Reviewed 19 April 2016

We had a very pleasant meal which was well presented, good value and the staff were friendly and helpful. The Crown is centrally located in Chertsey and has off street parking. It has a very pleasant courtyard weather permitting. I had chicken escalope which was excellent and others with us had an excellent burger and another had a lovely sausage...

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Helpful?
Thank ChrisMLocke
Sian B, Guest Relations Manager at Crown Hotel, responded to this review

Dear Guest, Thank you for your review, I'm pleased to hear you enjoyed your meal. I look forward to seeing you again very soon.

Guildford, United Kingdom
Reviewed 18 April 2016

After a busy day at Thorpe Park, we checked in to the Crown Hotel. We were pleasantly surprised as we tend to steer clear of pub hotels having had bad experiences in the past. Thankfully, the Crown was a lovely hotel to stay in. The service was exceptional. We were greeted by a lovely smile and warm welcome from the...

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Thank Ilovegreatfood1
Sian B, Guest Relations Manager at Crown Hotel, responded to this review

Dear Guest, Thank you for your lovely review, I hope to welcome you back very soon.

Portsmouth, United Kingdom
Reviewed 17 April 2016

Me and my partner stayed here for one night with the Thorpe Park deal. We went up to our room after an exhausting day and was so surprised about how beautiful the rooms are. We were pleasantly surprised because of the discount provided with the Thorpe Park deal, we were expecting a hovel but it was the complete opposite! This...

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Thank Pepperrrr
Sian B, Guest Relations Manager at Crown Hotel, responded to this review

Dear Guest, Thank you for your review, I'm delighted to read your comments and i hope to welcome you back in the near future.

London, United Kingdom
Reviewed 8 April 2016

We had 2 night away at the end of March. The weather was dreadful, but we enjoyed the facilities at The Crown Our room was large warm comfortable and spotlessly clean with an enormous bed. The Restaurant was very busy It was a good job we had reserved a table when booking. The food was excellent and was served by...

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1Thank Maureen g
Sian B, Guest Relations Manager at Crown Hotel, responded to this review

Dear Guest, Thank you for your review, I'm pleased to hear your stay was enjoyable and you enjoyed your dinner in our restaurant. I hope you will stay with us again.

london
Reviewed 7 April 2016 via mobile

Almost perfect! Positives: Room was very spacious and was really happy to find a coffee machine. Really comfortable huge bed, room facilities were very good and nice quality smellies (ots the little touches that make me happy). Breakfast and service was excellent 10/10. Would definitely stay again. Only negatives was that one night I ordered room service and was expecting...

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1Thank beckiboop21
Sian B, Guest Relations Manager at Crown Hotel, responded to this review

Dear Guest, Thank you for taking the time to leave us your review. I'm delighted to hear you like our coffee machine and comfy bed. please accept my apologies for your room service i, i will be speaking with the team, as this is not our usual service. I can only apologies for the noise regarding the dog, we do...

London, United Kingdom
Reviewed 23 March 2016 via mobile

I came here for a training course and was most impressed the facilities were good, staff friendly and the surroundings very nice. If it wasn't so far away I'd bring the family here for a few days. In fact I may do just that as Thorpe park is just round the corner and Chessington not far away too

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Thank adrian p
Sian B, Guest Relations Manager at Crown Hotel, responded to this review

Dear Guest, Thank you for your review, I'm pleased to hear you enjoyed your stay and I'm delighted to hear that you will be back with your family. I look forward to welcoming you back very soon.

Chesterfield, United Kingdom
Reviewed 22 March 2016 via mobile

Stayed here for a night in one of their twin rooms. The hotel is very nice. The rooms themselves were much better than expected, really modern and clean, with great added extras such as a coffee machine. Had the breakfast in the morning with was very nice too! Overall great stay, defiantly recommend.

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Thank KatieAllcock
Sian B, Guest Relations Manager at Crown Hotel, responded to this review

Dear Guest, Thank you for your review. I'm pleased to hear you enjoyed your stay and enjoyed the coffee machine. I hope you will stay with us again very soon.

Reviewed 18 March 2016 via mobile

Stayed for a business trip, excellent rooms, friendly staff and nice food in evening and breakfast was satisfactory. Also had secure gated parking.Thanks to the young lady on Thursday night for her help with heating in room. Nice nepresso coffee maker in room too.

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3Thank Grifgrog
Sian B, Guest Relations Manager at Crown Hotel, responded to this review

Thank you for your review. I'm pleased to hear you enjoyed your stay and found our staff friendly. So i am slightly confused why you rated us with one star. I hope you will stay with us again very soon.

Surrey
Reviewed 18 February 2016

We came to eat and were not residents of the Hotel. Lunchtime at the Crown Hotel and the bar area has a mixed range of clientele. Business men, couples, mothers and babies (!) and my friend and I. Nice selection of sandwiches priced from £6.45, also sharing platters, all day breakfast and a lunch menu with various meals on it....

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Thank oldbiddySurrey
Sian B, Guest Relations Manager at Crown Hotel, responded to this review

Dear Guest, Thank you for taking the time to leave us a review, I'm pleased to hear you enjoyed your sandwich and found our ambiance relaxing! I will pass you comments onto the team who will be delighted to hear them and hope to welcome you back soon.

Christchurch, NZ
Reviewed 7 January 2016 via mobile

We stayed here twice, once in early December and again in early January. Once when we arrived after a long flight to England and again before the return flight from Heathrow. Good location close enough to the airport but far enough away. We stayed once in the block accross the car park and once opposite the reception and both on...

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Thank The_kiwi_poms
Sian B, Guest Relations Manager at Crown Hotel, responded to this review

Dear Guest, Thank you for taking the time to leave us a review, we are always delighted to hear guest comments! I Pleased to hear you have return for a second stay with us and you have enjoyed both stay's. I do hope you will return for a third visit when you are next in the country.

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Amenities

Highlights
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Room Service
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Accessible rooms
  • Suites
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Room Service
  • Dry Cleaning
  • Laundry Service
Official Description (provided by the hotel)
We offer friendly, personal and unpretentious service, whether you're just in for a quiet pint, planning an intimate dinner, a stop-over for a business trip or staying for a leisurely weekend.If you want to stay in one of our 49 rooms, there are lots of leisurely attractions on our doorstep, we're well-placed for nearby Thorpe Park and you can't find a better overnight stopping off point if you're en route for an early business meeting in London.Welcome to your local. Please be aware that every Friday and Saturday night we have live music for all to enjoy until midnight in our bar area. ... more   less 

Additional Information about Crown Hotel

Address: 7 London Street, Chertsey KT16 8AP, England
Region: United Kingdom > England > Surrey > Chertsey
Price Range: $138 - $213 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Crown Hotel 3*
Number of rooms: 49
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Also Known As:
Crown Hotel Chertsey
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Questions & Answers

Here's what travellers have asked, with answers from Crown Hotel staff and other travellers.
3 questions
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Peterborough, United Kingdom
Peterborough, United Kingdom
over a year ago

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Questions? Get answers from Crown Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Look on line and see pictures in gallery and call hotel itself”
 of 5 bubbles 735dave180, 26 Jan 2017 | Read review
“Room 19 was excellent. Clean with super King bed and even an expresso coffee machine”
 of 5 bubbles Jackie5409, 18 Dec 2016 | Read review
“Rooms in adjacent building were quiet.”
 of 5 bubbles 465CraigW, 30 Oct 2016 | Read review
“For a quiet room choose one not facing the gardern”
 of 5 bubbles SimonP642, 18 Oct 2016 | Read review
“Do not stay on the ground floor since it is very close to the bar and parking”
 of 5 bubbles The_Elusive_Russian, 10 Oct 2016 | Read review
5 of 5