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Iberostar Ensenachos

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Iberostar Ensenachos
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4,866 Reviews from our TripAdvisor Community

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There are newer reviews for Iberostar Ensenachos
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Showing 3,164: English reviews
Mississauga, Canada
Reviewed 6 days ago NEW

Just completed our seventh visit to the Villas. Why the Villas? The Accommodation, the Food and Beverage, and above all, the Staff! Thanks Yan, Super Maitre D. Thanks Marichal,Yandry and Maikel. Concierge, Butler, and Friends. These three have it all! The front office lady is wonderful.Even Yansi the cleaning lady is a star. The day before we left I missed...

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Helpful?
10Thank Duffs66
Director A, Gerente at Iberostar Ensenachos, responded to this review

Dear Guest, We really appreciate the time you took to let us know about your experiences while staying with us. Thank you so much for sharing with us your excellent vacation at the IBEROSTAR Ensenachos here in trip advisor. There is nothing we love more than reading that our guests felt well looked after and thoroughly enjoyed every aspect of...

Ontario's Highlands, Canada
Reviewed 1 week ago NEW

We stayed at the Iberostar Ensenachos 2 years ago and decided to come back this year (8-15 February) based on our previous positive experience and we weren't disappointed! We've been to resorts in Cayo Coco and Varadero and although they were very nice the Iberostar still stands out in our minds as the best we've been to. This year we...

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7Thank Artywah
Director A, Gerente at Iberostar Ensenachos, responded to this review

Dear Guest, We really appreciate the time you took to let us know about your experiences while staying with us. Thank you so much for sharing with us your excellent vacation at the IBEROSTAR Ensenachos here in trip advisor. There is nothing we love more than reading that our guests felt well looked after and thoroughly enjoyed every aspect of...

Chester England
Reviewed 1 week ago NEWvia mobile

This is not a Sandals but in Cuban terms this is not a bad hotel. It is though in danger of resting on its laurels and if it does that it will start to decline. The bedrooms are sizeable, clean, comfortable and well serviced. However in our block the room fans didn't work and that state seemed to be an...

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3Thank seebeforeigo
Director A, Gerente at Iberostar Ensenachos, responded to this review

Dear Guest, We really appreciate the time you took to let us know about your experiences while staying with us. Thank you so much for sharing with us your excellent vacation at the IBEROSTAR Ensenachos here in trip advisor. Although we sincerely lament reading that your stay at our IBEROSTAR Ensenachos was not as enjoyable as it could have been,...

Morden, MB
Reviewed 1 week ago NEWvia mobile

We love this resort. The beaches, the adult pool and the people is why returned for a second time. We'd never been to the same resort twice but this time we made an exception and returned to Ensenachos. Eduardo, Danay & Camilo at the beach, Joani at the newly added Megano beach bar and Damarys who we initially met at...

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5Thank Anita F
Director A, Gerente at Iberostar Ensenachos, responded to this review

Dear Guest, We really appreciate the time you took to let us know about your experiences while staying with us. Thank you so much for sharing with us your excellent vacation at the IBEROSTAR Ensenachos here in trip advisor. There is nothing we love more than reading that our guests felt well looked after and thoroughly enjoyed every aspect of...

serenapoloni
Reviewed 1 week ago

I spent 2 weeks at this resort and I felt I could have stayed longer, it felt like home. The staff are amazing, Guerra and Lurdianys are excellent Bartenders and waiters, they are located at the Adult pool(spa Section).They make wonderful drinks and their customer service is spectacular. They were so kind to us, they always had a smile while...

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12Thank serenapoloni
Director A, Gerente at Iberostar Ensenachos, responded to this review

Dear Guest, We really appreciate the time you took to let us know about your experiences while staying with us. Thank you so much for sharing with us your excellent vacation at the IBEROSTAR Ensenachos here in trip advisor. We greatly appreciate your comments about the friendliness of our excellent staff, which is one of the strengths of our hotel...

St. Catharines, Canada
Reviewed 1 week ago

We have been here numerous times and just can't get enough. The staff and the beaches is what keeps us coming back. The staff can't do enough for you, always with a smile and a hug, they have become our second family. We love the new addition of Joani's Havana Club bar on Megano Beach, (this has always been our...

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4Thank RandRBrown
Director A, Gerente at Iberostar Ensenachos, responded to this review

Dear Guest, We really appreciate the time you took to let us know about your experiences while staying with us. We greatly appreciate your comments about the friendliness of our excellent staff, which is one of the strengths of our hotel and our IBEROSTAR chain. There is nothing we love more than reading that our guests felt well looked after...

Thunder Bay, Canada
Reviewed 1 week ago

This is our second time at this resort and our sixth time to Cuba. It was everything we were looking for in a vacation. Check in was relatively quick and the staff was friendly and spoke English fairly well. We stayed in the Spa section room 2020, which was close to the main building and only a short walk to...

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5Thank k62019
Director A, Gerente at Iberostar Ensenachos, responded to this review

Dear Guest, We really appreciate the time you took to let us know about your experiences while staying with us. Thank you so much for sharing with us your excellent vacation at the IBEROSTAR Ensenachos here in trip advisor. We greatly appreciate your comments about the friendliness of our excellent staff, which is one of the strengths of our hotel...

Southampton, Canada
Reviewed 1 week ago via mobile

We visited for a week in one of the "Spa" suites and neither my wife or myself were particularly impressed. We both felt the resort was relatively "tired". Buildings needed painting, much of the linen was getting threadbare and grey, and the majority of the pool lounges and tables were falling apart. Cafeteria food was bland and the same day...

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2Thank relaxing_dad
Hamilton, Canada
Reviewed 1 week ago

This property was the best of a few resorts we've been to in Cuba. The two beaches were pristine: crystal clear water, white powder sand, and no other resorts in sight. The drive from the airport was about 90 minutes, but it was pleasant and 100% worth it for the secluded beaches. The landscaping was beautiful. The resort was quite...

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4Thank Annie M
Lachute, Canada
Reviewed 1 week ago

Super clean, great room, very comfortable beds,Well maintained site. Extra clean pools and beaches. Food was great all week. Excellent variety very tasty and in large quantity. Buffet well organized and staff more than friendly especialy those who took such good care of us all week. Javier, Annia and Lis Greter are very professional in what they do. We hope...

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5Thank robertevelynmiron
Director A, Gerente at Iberostar Ensenachos, responded to this review

Dear Guest, We really appreciate the time you took to let us know about your experiences while staying with us. Thank you so much for sharing with us your excellent vacation at the IBEROSTAR Ensenachos here in trip advisor. We greatly appreciate your comments about the friendliness of our excellent staff, which is one of the strengths of our hotel...

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Amenities

Highlights
  • Pool
  • Beachfront
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Bar/Lounge
  • Spa
  • Breakfast included
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Paid Internet
Services
  • Room Service
  • Business Centre with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Free Parking
  • Airport Transportation
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Located on the impressive Cayo Ensenachos, Cayo Ensenachos brings all the Cuban flavour to some of the most exclusive Caribbean beaches. Holidays in Cayo Ensenachos are always great. The area features two exclusive, beautiful and quite unknown beaches. Kilometers of golden sand waiting for you and facing the turquoise-shaded ocean. Two of the beaches are bound to captivate you: Megano and Ensenachos. The heavenly beaches and the luxury hotels and resorts in Cayo Ensenachos, offer anything you might think of. Rest is only one of the attractions you'll enjoy if you spend your holidays in Cayo Ensenachos, one of Cuba's most exclusive destinations. ... more   less 

Additional Information about Iberostar Ensenachos

Address: 52700, Cuba (Formerly Royal Hideaway Ensenachos)
Region: Caribbean > Cuba > Cayo Ensenachos
Price Range: $235 - $472 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Iberostar Ensenachos 5*
Number of rooms: 506
Also Known As:
Iberostar Ensenachos Hotel Cayo Ensenachos
Occidental Royal Hideaway Ensenachos Cayo
Royal Hideaway Ensenachos
Occidental Royal Hideaway Ensenachos Hotel
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Questions & Answers

Here's what travellers have asked, with answers from Iberostar Ensenachos staff and other travellers.
609 questions
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Questions? Get answers from Iberostar Ensenachos staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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