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Iberostar Ensenachos

5,537 reviews
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Traveller (9932)
Pool & Beach (3204)
Room & Suite (1185)
Overview
  • Excellent47%
  • Very good33%
  • Average13%
  • Poor5%
  • Terrible2%
Travellers talk about
“seafood”(482 reviews)
“italian restaurant”(214 reviews)
“main lobby”(265 reviews)
Public Wifi
Free Parking
Breakfast included
Air Conditioning
Beachfront
Pool
Non-Smoking Rooms
5.0 Star Hotel
All hotel details
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Reviews (5,537)Write a Review
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1,610
1,184
456
177
91
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All reviewsseafooditalian restaurantmain lobbysanta claraa la carte restaurantsgolf cartpiano barspa areasurf and turffamily sectiondvd playerbeautiful resortadult poolbring a flashlightchickenlow tidebeach towels
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11 - 15 of 3,518 reviews
Reviewed 6 days ago via mobile

We just got back from Iberostar Ensenachos Santa Maria. This is our first and last time in Cuba. This level is below any average. The water was pretty cold and wind was very strong for the whole week. The resort is not 5* sorry, its...More

4  Thank Doug B
Response from QualityMCuba, Manager at Iberostar EnsenachosResponded 3 days ago

Dear guest, We would like you to know that we really appreciate you taking the time to notify us of your impressions concerning your recent holiday with us at Iberostar Ensenachos and we are sorry that you felt at times you experienced inconsistencies in our...More

Reviewed 1 week ago via mobile

We were here Feb 1,to Feb 8. There was 13 of us we all had a great time! Our waitress Milay was great so friendly a day great with out kids!! Also Jubie was great nice friendly guy great with kids and adults!! Junielly pool...More

3  Thank Andrea H
Response from Director A, Gerente at Iberostar EnsenachosResponded 6 days ago

Dear Guest, On behalf of the management and the staff at IBEROSTAR Ensenachos we want to thank you for choosing us as your preferred destination in Cuba. There is nothing we love more than reading that our guests felt well looked after and thoroughly enjoyed...More

Reviewed 1 week ago via mobile

Overall was a great vacation, great resort and of course the people of Cuba go out of their way to make your stay memorable. One thing that would have made our trip better is Bailey's. I can't believe that a 5 star resort, who caters...More

3  Thank Lori M
Response from Director A, Gerente at Iberostar EnsenachosResponded 6 days ago

Dear Guest, We really appreciate the time you took to let us know about your experiences while staying with us. There is nothing we love more than reading that our guests felt well looked after and thoroughly enjoyed every aspect of their stay at our...More

Reviewed 1 week ago

We had visited Cayo Santa Maria for a wedding a couple of years ago so we were familiar with the region but this time we chose the Iberostar Ensenachos over Melia Las Dunas, which is just a little further along on a different key. The...More

6  Thank e-jowi
Response from Director A, Gerente at Iberostar EnsenachosResponded 6 days ago

Dear Guest, On behalf of the management and the staff at IBEROSTAR Ensenachos we want to thank you for choosing us as your preferred destination in Cuba. Thank you so much for sharing with us your excellent vacation at the IBEROSTAR Ensenachos here in tripadvisor....More

Reviewed 1 week ago

The hotel is very large, which suited me as I enjoyed walking everywhere, but my dad has a bad leg so we relied pretty heavily on the trolly which sometimes took a while to arrive to our villa. Otherwise, I think the selection of food...More

5  Thank lisasummers2018
Response from Director A, Gerente at Iberostar EnsenachosResponded 1 week ago

Dear Guest, We really appreciate the time you took to let us know about your experiences while staying with us. Thank you so much for sharing with us your excellent vacation at the IBEROSTAR Ensenachos here in tripadvisor. There is nothing we love more than...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Beachfront
Room Service
Restaurant
Fitness Centre with Gym / Workout Room
Free Parking
Bar/Lounge
Spa
Breakfast included
Hotel Amenities
Room Service
Business Centre with Internet Access
Children Activities (Kid / Family Friendly)
Free Parking
Airport Transportation
Breakfast included
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Babysitting
Room amenities
Air Conditioning
Refrigerator in room
Minibar
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Hot Tub
Tennis Court
Adult pool
Outdoor pool
Details
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available, Accessible rooms
Details
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available, Accessible rooms
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Traveller (9932)
Pool & Beach (3204)
Room & Suite (1185)
Dining (822)
Family and Play Areas (169)
Business Centre & Event Rooms (19)
Questions & Answers
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1248mary
21 February 2018|
AnswerShow all 2 answers
Response from ShyCookie | Reviewed this property |
I went diving at Las Brujas last May. Its very easy to organize at the resort. Divemaster comes several times a week and spends time by the pool in the adult only section. Dive site is 5-10 mins away from Ensenachos at Las... More
0
Votes
kerryann1601
19 February 2018|
Answer
Response from sunlover1960 | Reviewed this property |
It's a chance you take. No once can say how the weather can be. Each year is different. If you normally go that time of year then book. If things are looking like a hurricane will be approaching, carriers are good now about... More
0
Votes
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123456298
Room Tips
"Rooms near the spa are closer to the lobby and pool."
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"The grand villas are well worth the upgrade"
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"bring your own pillow if you want to sleep well"
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"If you don't have kids and don't necessarily want to be around them too much, choose the adults only..."
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