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Novotel Bangkok Suvarnabhumi Airport

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Novotel Bangkok Suvarnabhumi Airport
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5,195 Reviews from our TripAdvisor Community

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There are newer reviews for Novotel Bangkok Suvarnabhumi Airport
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Showing 4,109: English reviews
Bangkok, Thailand
Level Contributor
84 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
Reviewed 6 days ago NEW via mobile

Novotel this branch have a good value chinese restaurant must try name ; Golden Village... Original and good ingredient stuff they cook for customer. Start with Chinese soup which is called fresh Fish maw cook with mushroom and carrot which is no stinking smell at all. Next dish geill hongkong pork with sweet sauce so delicious. Crispy pork serve with... More 

Helpful?
Thank Babejaa
Adelaide, Australia
Level Contributor
13 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 6 days ago NEW via mobile

I did a phone booking a few hours before checking in to the hotel where staff were helpful and friendly. When we checked in the reception was nice and polite. The room quality was ok but nothing fancy, only had a horizontal blind between bed and bathroom broken in the corner, if I had to share a room with someone... More 

Helpful?
1 Thank Penny O
Bath, United Kingdom
Level Contributor
166 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 63 helpful votes
Reviewed 1 week ago via mobile

Firstly it's a pretty good airport hotel. On demand bus service which takes 5 mins or you can walk. It does the job, decent food & quick checkin & out. Like the rolling 24 hour stay. Better than travelling into Bangkok for 1 night.

Helpful?
1 Thank Phil G
Christophe G, General Manager at Novotel Bangkok Suvarnabhumi Airport, responded to this review

Dear Phil G, Thank you for your recent stay at Novotel Bangkok Suvarnabhumi Airport. We very much appreciate you sharing your feedback with us. It is always important to us to know what we should work on to improve our service and provide memorable stay experiences. And the positive feedback were encouragement for us as well. If there is anything... More 

Calgary, Canada
Level Contributor
41 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
Reviewed 1 week ago via mobile

Ratings ought to reflect value for dollar paid. In that regard, this hotel is a bust. It is certainly nice enough in terms of hardware -- a location to kill for (attached to the airport), attractive public spaces, relatively new spacious rooms, reasonable furnishings… But the service levels fail miserably. Restaurant and bar staff are desultory and inattentive, reception is... More 

Helpful?
1 Thank duckh00k
Christophe G, General Manager at Novotel Bangkok Suvarnabhumi Airport, responded to this review

Dear duckh00k, Thank you for staying at the Novotel Suvarnabhumi Airport Hotel during your recent visit to Bangkok and for going to the trouble of sharing with me your stay experience. I was extremely concerned to read your comments about the behavior of some of our associates. These have been shared with our Front Office Manager as well as Director... More 

Vancouver, Canada
Level Contributor
48 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
Reviewed 1 week ago via mobile

Stayed here on last night of 7 week trip. Very modern property, clean with great facilities and super convenient for flights. Service does not do the property justice however - 30 minute wait to check in, grudging bar service at poolside, long wait for dinner (but excellent Thai, when it came), tables dirty/not reset at breakfast and buffet food not... More 

Helpful?
1 Thank Bob C
Christophe G, General Manager at Novotel Bangkok Suvarnabhumi Airport, responded to this review

Dear Bob C, Thank you for taking the time to complete our online guest survey about your stay at the Novotel Bangkok Suvarnabhumi Airport Hotel during your recent visit to Bangkok. Your opinions are very valuable in helping us maintain a high level of service to guests and in ensuring that your expectations are met on each visit. We are... More 

Charlotte, North Carolina
Level Contributor
28 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
Reviewed 1 week ago via mobile

This hotel is conveniently located within a 5 minute drive of the Bangkok airport, making it perfect for an overnight layover. My husband and I arrived after midnight and left before 8am the next morning to return to the airport. The room was comfortable, and the breakfast was adequate. Note that the shuttle desk is located right next to door... More 

Helpful?
2 Thank GlobetrottingTarheel
Chiang Mai, Thailand
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 1 week ago

A totally dismal experience. Had to prepay for an exorbitantly-priced room, and when we checked-in after arriving from along transpacific flight, our assigned room was the furthest distance from the elevator...in spite of asking for something closer due to my mobility issues. The room was sparsely furnished with insufficient towels and only one tiny tube of shampoo that my wife... More 

Review collected in partnership with Accorhotels.com

Helpful?
1 Thank Sameedao
Christophe G, General Manager at Novotel Bangkok Suvarnabhumi Airport, responded to this review

Dear Sameedao, Thank you for taking the time to tell us about your experience at the Novotel Bangkok Suvarnabhumi Airport. Firstly I apologize for the disappointment you had about the decoration and the amenities of the rooms. Please rest assure that the management team are aware of it since the refurbishment project is now our upcoming plan. I am also... More 

Jabiru, Australia
Level Contributor
15 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 2 weeks ago

I've stayed here many times over the years, but is now starting to show it's age. An upgrade or refurb is definently going to be needed in the near future. Considering it is the most expensive Accor property in Bangkok, I would expect. more. Fiurniture is chipped and scratched, sheets and curtains have holes, carpet worn. I guess here you... More 

Helpful?
1 Thank kennycbr
Christophe G, General Manager at Novotel Bangkok Suvarnabhumi Airport, responded to this review

Dear kennycbr, Thank you for taking the time to complete our online questionnaire about your recent stay at Novotel Bangkok Suvarnabhumi Airport Hotel. Firstly I apologize for the disappointment you had about the decoration and the design of the rooms. Please rest assure that the management team are aware of it since the refurbishment project is now our upcoming plan.... More 

North Vancouver, Canada
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 2 weeks ago

We booked here as a last night after extended trip in Japan/Myanmar/Laos/Thailand (20 plus hotels). Service here was worst we encountered anywhere. While Property and location are excellent, 30 minutes to check in (and Privilege line was even slower), grudging service at poolside bar, slow dinner service (but excellent Thai food, when it came), dirty tables and unrefreshed food at... More 

Review collected in partnership with Accorhotels.com

Helpful?
2 Thank Katherinecle
Christophe G, General Manager at Novotel Bangkok Suvarnabhumi Airport, responded to this review

Dear Katherinecle, Thank you for taking the time to tell us about your stay at the Novotel Bangkok Suvarnabhumi Airport Hotel during your recent visit to Bangkok. Your opinions are very valuable in helping us maintain a high level of service to guests and in ensuring that your expectations are met on each visit. I am concerned to learn that... More 

Batavia, Ohio
2 reviews
Reviewed 2 weeks ago

Great place, recommend you stay on the preferred floor as food, drinks, and breakfast are wonderful in their special room on the first floor. The pool bar was an added plus, met some nice people and it was a relaxing end to a wonderful vacation. Also, the shuttle picked us up when we arrived and took us back to the... More 

Review collected in partnership with Accorhotels.com

Helpful?
Thank barbaracW7863OE

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Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Spa
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Public Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Free Parking
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Novotel Suvarnabhumi Airport is a 4 star hotel located 10 min walk from Suvarnabhumi International Airport in Bangkok. Ideal for business trips, the hotel features 12 meeting rooms, grand ballroom for up to 1,000 people and a business center. Boasting 612 comfortable and contemporary rooms, the hotel also offers 2 bars and 4 restaurants. With a 24 hr airport shuttle every 10 min from Gate 4 Level 2 and parking available, there is no better place to stay. ... more   less 

Additional Information about Novotel Bangkok Suvarnabhumi Airport

Address: 999 Moo 1, Suvarnabhumi Airport Hotel Building | Nongprue Subdistrict, 10540, Thailand
Region: Thailand > Samut Prakan Province > Bang Phli
Price Range: $216 - $348 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Novotel Bangkok Suvarnabhumi Airport 4*
Number of rooms: 612
Reservation Options:
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Also Known As:
Novotel Suvarnabhumi Airport Hotel Racha Thewa
Novotel Hotel Suvarnabhumi Airport
Novotel Hotel Bangkok
Novotel Bangkok Airport
Bangkok Novotel
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Questions & Answers

Here's what travellers have asked, with answers from Novotel Bangkok Suvarnabhumi Airport staff and other travellers.
39 questions
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Questions? Get answers from Novotel Bangkok Suvarnabhumi Airport staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The hallways are huge, if walking is difficult ask for a room near elevators.”
 of 5 bubbles , 30 Nov 2016 | Read review
“Getrrooms overlooking the pool!”
 of 5 bubbles 922carlosh, 30 Nov 2016 | Read review
“excecutive sure is worthwhile the extra costs”
 of 5 bubbles 533liaf, 15 Nov 2016 | Read review
“Some rooms are having an inside view (lobby f.i.)”
 of 5 bubbles Molen61, 5 Nov 2016 | Read review
“Try to get a room near the elevators, or it can be a long walk.”
 of 5 bubbles JillW935, 23 Oct 2016 | Read review
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