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Novotel Bangkok Suvarnabhumi Airport

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Novotel Bangkok Suvarnabhumi Airport
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5,523 Reviews from our TripAdvisor Community

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There are newer reviews for Novotel Bangkok Suvarnabhumi Airport
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Showing 4,348: English reviews
Huddersfield, United Kingdom
Reviewed 24 February 2014

The location is excellent, just accessed by an underground walkway from the terminal. The central foyer is very impressive, and the room very good. We had an evening meal in the Thai restaurant, where service was slow and the food average. Breakfast however was very acceptable.

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Helpful?
1Thank David W
QualityMgr, Manager at Novotel Bangkok Suvarnabhumi Airport, responded to this review

Dear Sir/Madam, Thank you for taking the time to sharing your experience. As we are constantly working hard to ensure we provide excellence in service; your constructive comment will certainly enable us to improve the quality of our service to better meet the needs of our guests. Thank you once again and we very much hope we will be given...

Dubai, United Arab Emirates
Reviewed 23 February 2014

Very good hotel for layovers with nice facilities and a good breakfast. Very easy to get into town by the rail station. The staff are kind and smilling. A good pool and gym for leisure. The spa is tidy and clean and i advise the Swedish oil massage. The rooms are big with a bright bathroom with a window to...

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Thank chumbinho
Markinch, United Kingdom
Reviewed 23 February 2014

We stayed here in a suite for 2 nights in January. The free shuttle from the airport to the hotel was quick without us having to wait, check in at the hotel was a little disorganised but we were allocated our suite after about 15 minutes. Our first suite had an issue with dust, lights not all working and the...

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2Thank PFBP1
QualityMgr, Manager at Novotel Bangkok Suvarnabhumi Airport, responded to this review

Dear Sir/Madam, Thank you for sharing your experience. We appreciated your value comments and we wish to have you stays with us in the future.

Toronto, Canada
Reviewed 23 February 2014 via mobile

We stopped at this hotel for an overnight stay before moving onto southern Thailand. The price was excellent. We we upgraded to a suite. Very clean and large. Breakfast was also included. Large selection of items to choose from. Very nice pool and gym. I would highly recommend this hotel.

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2Thank harrison0601
Kent, United Kingdom
Reviewed 23 February 2014

We arrived from Hanoi late evening and found the hotel's shuttle bus just outside Gate 4 Level 2, on the right. The staff were instantly at our side and got us and our cases into the vehicle. Then off we drove for a few minutes to the hotel. Our cases were unloaded and swiftly taken away ready for us to...

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Thank 2woollyjumpers
QualityMgr, Manager at Novotel Bangkok Suvarnabhumi Airport, responded to this review

Dear Sir/Madam, Thank you for sharing your experience and we are glade to know that you have a wonderful stay with us. We understand your concern regarding the internet unfortunately the price of the internet was not decided by the hotel but it has been decided by the Airport Authority of Thailand as Novotel Suvarnabhumi Airport Hotel is located at...

Melbourne, Australia
Reviewed 23 February 2014

I really tossed up whether to give 3 stars or 4 - the rooms are of a really high standard, lovely furnishings and very comfortable, but it was very impersonal. We actually booked at the Best Western but ended up here because they had overbooked. Check in was very slow and the staff seemed to process us on autopilot -...

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Thank AnnaDBJ
QualityMgr, Manager at Novotel Bangkok Suvarnabhumi Airport, responded to this review

Dear Sir/Madam, Thank you for sharing your experience about your recent stay. We sincerely regret to learn that your stay was not a pleasant one. We hope you can accept our apologies for any inconvenience caused to you and your family. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence.

Reading, United Kingdom
Reviewed 22 February 2014

We had to stay overnight in Bangkok as we could not get a same day connecting flight from Paske via Bangkok to London. Our next day flight was leaving mid morning, so this hotel was a very convenient place to stay. We had a free shuttle service to and from the airport as well. Our room overlooked a quiet internal...

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Thank Ryszarda P
QualityMgr, Manager at Novotel Bangkok Suvarnabhumi Airport, responded to this review

Dear Sir/Madam, Thank you for taking the time to tell us about your experience. We are more than happy to know that you have a great stay with us. We understand your concern regarding the internet unfortunately the price of the internet was not decided by the hotel but it has been decided by the Airport Authority of Thailand as...

London, United Kingdom
Reviewed 22 February 2014

We spent here one night between two flights. Hotel looks good on the outside and on the inside (nice lobby). On the other hand hallways are dusty and smell of cigarettes smoke. Staff is rather unmindful. Check-in and check-out fast enough. We requested a rollaway bed for our kid. We had made the request at booking time and again at...

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Thank obsessedbytravelling
QualityMgr, Manager at Novotel Bangkok Suvarnabhumi Airport, responded to this review

Dear Sir/Madam, Thank you for sharing your experience at your recent stay. We appreciate your very constructive comments we took note of the few points of dissatisfaction, and are very pleased to learn that overall you had a pleasant stay. Our team is looking forward to welcoming you in the future.

Chevy Chase, Maryland
Reviewed 22 February 2014

What a wonderful surprise to discover the beautiful lobby and the spectacular room at this convenient airport hotel in Bangkok. Every aspect of the room was like a five star hotel, including premium bathroom amenities. Probably like many others, a very, very early morning plane departure necessitated staying here. Whatever the reason, this is a world class hotel. The shuttle...

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Thank statusquobuster
QualityMgr, Manager at Novotel Bangkok Suvarnabhumi Airport, responded to this review

Dear Sir/Madam, Thank you for your feedback and we were glad to know that you are enjoyed with our service and hotel facilities. We hope your next visit will be as pleasant as the previous one.

Los Angeles
Reviewed 21 February 2014 via mobile

Was in transit twice and used this Accor property to avoid going into Bangkok proper. Arrived at night both times. Pickup at airport with very reliable shuttle van every 15 minutes. The place is something between an Asian luxury mall and a hotel, with a giant atrium - like Vegas lite. For some reason l got the same woman checking...

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Thank xtacine
QualityMgr, Manager at Novotel Bangkok Suvarnabhumi Airport, responded to this review

Dear Sir/Madam, Thank you very much for sharing your experience and we're appreciated your continued support to our hotel. We apology for some of our team members were lacking to provide you a hotel information. However, we are delight to move forward to maintain our standard to meet your satisfaction for your next stay. Thank you again and looking forward...

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Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Minibar
Internet
  • Paid Wifi
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Free Parking
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Novotel Suvarnabhumi Airport is a 4 star hotel located 10 min walk from Suvarnabhumi International Airport in Bangkok. Ideal for business trips, the hotel features 12 meeting rooms, grand ballroom for up to 1,000 people and a business center. Boasting 612 comfortable and contemporary rooms, the hotel also offers 2 bars and 4 restaurants. With a 24 hr airport shuttle every 10 min from Gate 4 Level 2 and parking available, there is no better place to stay. ... more   less 

Additional Information about Novotel Bangkok Suvarnabhumi Airport

Address: 999 Moo 1, Suvarnabhumi Airport Hotel Building | Nongprue Subdistrict, 10540, Thailand
Region: Thailand > Samut Prakan Province > Bang Phli
Price Range: $203 - $344 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Novotel Bangkok Suvarnabhumi Airport 4*
Number of rooms: 612
Reservation Options:
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Also Known As:
Novotel Suvarnabhumi Airport Hotel Racha Thewa
Novotel Hotel Suvarnabhumi Airport
Novotel Hotel Bangkok
Novotel Bangkok Airport
Bangkok Novotel
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Questions & Answers

Here's what travellers have asked, with answers from Novotel Bangkok Suvarnabhumi Airport staff and other travellers.
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Questions? Get answers from Novotel Bangkok Suvarnabhumi Airport staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“all rooms should be as good as ours”
tim286, 20 Apr 2017 | Read review
“all rooms good”
roderick_w747, 19 Apr 2017 | Read review
“A club room definitely costs more, but is well worth it!”
Shiles, 10 Apr 2017 | Read review
“All rooms must be equal because the noise isolation in my room was very good and I see no reason why the other rooms should be different”
johang343, 8 Apr 2017 | Read review
“All rooms seem quiet and with no views to speak of ,overlooking the pool area is a pleasant outlook”
kevinkJ474VM, 4 Apr 2017 | Read review
5 of 5