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Novotel Bangkok Suvarnabhumi Airport

TripAdvisorUS$145*
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Certificate of Excellence
14/05/2017 15/05/2017
1 room 2 adults 0 children
US$216*
US$145*
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US$152*
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Novotel Bangkok Suvarnabhumi Airport
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5,541 Reviews from our TripAdvisor Community

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There are newer reviews for Novotel Bangkok Suvarnabhumi Airport
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Showing 4,364: English reviews
Jakarta, Indonesia
Reviewed 26 February 2014

if you are caught between flights and dont want to go to downtown than this is your best choice. from the airport the free shuttle bus takes you to the hotel in 2mins and as the reception is very efficient, you can be in your room within 10mins of picking up your luggage at the carousel. breakfast is plenty and...

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Thank TheHanoian
BC, Canada
Reviewed 25 February 2014

This is my second time at Novotel as our flight out usually leaves early in the morning and it's obviously convenient. The lobby is glitzy and shopping mall prolific. Service is efficiently friendly. Free shuttle from the terminal (level 2, gate 4 when I was there - hard to get to from where the shuttle from DMK dropped us off...

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2Thank twangypearl
QualityMgr, Manager at Novotel Bangkok Suvarnabhumi Airport, responded to this review

Dear Sir/Madam, Obviously your feedback is very important to us as we strive to improve the overall quality of our products and services going forward. Please be assured that the result of your survey will be shared with our team in order to review our operations and training approach to rectify our services level accordingly. Thank you very much for...

Reviewed 24 February 2014 via mobile

Stayed one night on the way in and one night on the way out of Bangkok. Beautiful lobby but hallways and rooms definitely show wear and tear especially the carpet. Only redeeming feature is the bathroom which is very modern and clean with shower and deep tub. Charges for WiFi. Breakfast buffet not included and has limited selection. Airport shuttle...

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1Thank mtooth
QualityMgr, Manager at Novotel Bangkok Suvarnabhumi Airport, responded to this review

Dear Sir/Madam, Thank you for taking the time to sharing your experience. As we are constantly working hard to ensure we provide excellence in service; your constructive comment will certainly enable us to improve the quality of our service to better meet the needs of our guests. Looking forward to welcoming you again in the future.

Oakland, CA
Reviewed 24 February 2014

Like many of its guests, we arrived here at midnight after 20 hours of traveling. So it was disconcerting that our king bed room, reserved 4 months previously, "wasn't ready". Staff at the front desk were apathetic and unhelpful. I had to ask for a manager, and insist on a room immediately, which worked. Breakfast the next morning was acceptable,...

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Thank Oakland-traveler
QualityMgr, Manager at Novotel Bangkok Suvarnabhumi Airport, responded to this review

Dear Sir/Madam, Thank you for your comments and we have noted your concerns regarding the check-in staff. We will certainly look at this for ways to improve our services for future guests.

Sweden
Reviewed 24 February 2014

Really, really slow check-in even though there was only a couple of people before us. Why so many staff pushing elevator buttons for you etc and so little staff where you need them? Corridors look tired and 80's but the rooms were nice with a really comfortable bed. Had food in the restaurant that's open 24hs, expensive and not so...

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Thank ChiliLilly
QualityMgr, Manager at Novotel Bangkok Suvarnabhumi Airport, responded to this review

Dear Sir/Madam, Thank you for sharing your experience at your recent stay. We appreciate your very constructive comments we took note of the few points of dissatisfaction, and are very pleased to learn that overall you had a pleasant stay. We understand your concern regarding the internet unfortunately the price of the internet was not decided by the hotel but...

Boston, Ma
Reviewed 24 February 2014

The hotel is very nice with the benefit of being on the airport grounds. They provide no hassle transportation to and from the airport. Suggest you email ahead of time for the airport location of the shuttle vans as it's different from the limo pick up. Just be prepared to pay upscale prices for everything. Not a complaint just fact....

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1Thank codcake
Huddersfield, United Kingdom
Reviewed 24 February 2014

The location is excellent, just accessed by an underground walkway from the terminal. The central foyer is very impressive, and the room very good. We had an evening meal in the Thai restaurant, where service was slow and the food average. Breakfast however was very acceptable.

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1Thank David W
QualityMgr, Manager at Novotel Bangkok Suvarnabhumi Airport, responded to this review

Dear Sir/Madam, Thank you for taking the time to sharing your experience. As we are constantly working hard to ensure we provide excellence in service; your constructive comment will certainly enable us to improve the quality of our service to better meet the needs of our guests. Thank you once again and we very much hope we will be given...

Dubai, United Arab Emirates
Reviewed 23 February 2014

Very good hotel for layovers with nice facilities and a good breakfast. Very easy to get into town by the rail station. The staff are kind and smilling. A good pool and gym for leisure. The spa is tidy and clean and i advise the Swedish oil massage. The rooms are big with a bright bathroom with a window to...

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Thank chumbinho
Markinch, United Kingdom
Reviewed 23 February 2014

We stayed here in a suite for 2 nights in January. The free shuttle from the airport to the hotel was quick without us having to wait, check in at the hotel was a little disorganised but we were allocated our suite after about 15 minutes. Our first suite had an issue with dust, lights not all working and the...

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2Thank PFBP1
QualityMgr, Manager at Novotel Bangkok Suvarnabhumi Airport, responded to this review

Dear Sir/Madam, Thank you for sharing your experience. We appreciated your value comments and we wish to have you stays with us in the future.

Toronto, Canada
Reviewed 23 February 2014 via mobile

We stopped at this hotel for an overnight stay before moving onto southern Thailand. The price was excellent. We we upgraded to a suite. Very clean and large. Breakfast was also included. Large selection of items to choose from. Very nice pool and gym. I would highly recommend this hotel.

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2Thank harrison0601

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14/05/2017 15/05/2017
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Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Minibar
Internet
  • Paid Wifi
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Free Parking
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Novotel Suvarnabhumi Airport is a 4 star hotel located 10 min walk from Suvarnabhumi International Airport in Bangkok. Ideal for business trips, the hotel features 12 meeting rooms, grand ballroom for up to 1,000 people and a business center. Boasting 612 comfortable and contemporary rooms, the hotel also offers 2 bars and 4 restaurants. With a 24 hr airport shuttle every 10 min from Gate 4 Level 2 and parking available, there is no better place to stay. ... more   less 

Additional Information about Novotel Bangkok Suvarnabhumi Airport

Address: 999 Moo 1, Suvarnabhumi Airport Hotel Building | Nongprue Subdistrict, 10540, Thailand
Region: Thailand > Samut Prakan Province > Bang Phli
Price Range: $203 - $321 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Novotel Bangkok Suvarnabhumi Airport 4*
Number of rooms: 612
Reservation Options:
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Also Known As:
Novotel Suvarnabhumi Airport Hotel Racha Thewa
Novotel Hotel Suvarnabhumi Airport
Novotel Hotel Bangkok
Novotel Bangkok Airport
Bangkok Novotel
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Questions & Answers

Here's what travellers have asked, with answers from Novotel Bangkok Suvarnabhumi Airport staff and other travellers.
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Questions? Get answers from Novotel Bangkok Suvarnabhumi Airport staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“pool view was nice”
Monika_s14a, 26 Apr 2017 | Read review
“Stay at the side which have the swimming pool”
wittayayutt, 25 Apr 2017 | Read review
“All rooms are good rooms”
regencycons, 24 Apr 2017 | Read review
“all rooms should be as good as ours”
tim286, 20 Apr 2017 | Read review
“all rooms good”
roderick_w747, 19 Apr 2017 | Read review
5 of 5
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US$145* /night
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Prices are for 1 room, 2 adults
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