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Mitsis Rinela Beach Resort & Spa

Expedia.comUS$170*
View Deal
04/06/2017 05/06/2017
1 room 2 adults 0 children
US$192*
US$170*
US$175*
US$192*
US$170*
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Mitsis Rinela Beach Resort & Spa
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3,447 Reviews from our TripAdvisor Community

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There are newer reviews for Mitsis Rinela Beach Resort & Spa
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Showing 1,659: English reviews
Birmingham, United Kingdom
Reviewed 1 August 2012

We would agree that this is nowhere near a 5 star hotel - in fact the worst all-inclusive we have stayed in so far. Firstly, the air conditioning in our room did not work at all so we requested a move. The next room had air conditioning which was really noisy and had to be 'patched up' to stop it...

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Helpful?
6Thank j g
liarosHeraklion, Guest Relations Manager at Mitsis Rinela Beach Resort & Spa, responded to this review

Dear Guest, We appreciate that you gave some of your time to write down useful remarks about your stay in our hotel. Please be assured hat we rate customer satisfaction as our highest priority. This is why your specific comments, which we received from you upon your departure, are most valuable to us. We are regret to hear and we...

Wokingham, United Kingdom
Reviewed 29 July 2012

My main annoyance with this hotel really had nothing to do with service or cleanliness and believe it or not even though I do have some scathing comments, we did have a good holiday, it was the entertainment! Evenings in family hotels need to be orientated to family entertainment this was not. "OH NO!!!!!!" Bingo calling shocked me when a...

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Helpful?
4Thank TraceyA1963
Ashton-in-makerfield
Reviewed 29 July 2012

Booked this hotel on strength of the reviews on here so thanks to everyone who posted because we had a fabulous holiday. Stayed for two weeks returning 26/7/12 all I can say us if you have booked to go get very excited and enjoy it. We had a room in the main building with a view of the mountains to...

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Helpful?
3Thank Gantheman
liarosHeraklion, Guest Relations Manager at Mitsis Rinela Beach Resort & Spa, responded to this review

Dear Guest, We are pleased to hear that you enjoyed your stay in the Mitsis Rinela Beach Hotel. Please be assured that we rate customer satisfaction as our highest priority. This is why positive and so detailed feedback like we received from you is most valuable to us. It proves us that we are progressing in the right direction. Also...

Cumbernauld, United Kingdom
Reviewed 28 July 2012

We arrived late and were told they had put a sandwich in the minibar for us. Nice touch, the little things matter Don't normally go to a hotel twice but will be back here again Your loss if you don't go

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Helpful?
1Thank Robert F
liarosHeraklion, Guest Relations Manager at Mitsis Rinela Beach Resort & Spa, responded to this review

Dear Guest, We are pleased to hear that you enjoyed your stay in the Mitsis Rinela Beach Hotel. We would deeply appreciate it if your stay here would also prompt you to reccomend our resort to your family and friends. Thank you again for your kind evaluation. Hoping to welcom you again soon in our hotel. Kind regards, Guest Relations...

Reviewed 27 July 2012

It may seem hard to believe that this hotel truly deserves all of the over-the-top reviews but doubt no more! From the idyllic location to the quality of service to the amenities on site the hotel meets one's highest expectations due in large part to the attention to detail paid by its staff and proprietors. In choosing a hotel on...

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Helpful?
1Thank Zamfir C
liarosHeraklion, Guest Relations Manager at Mitsis Rinela Beach Resort & Spa, responded to this review

Dear Guest, We are pleased to hear that you enjoyed your stay in the Mitsis Rinela Beach Hotel and that you liked our sea view so much! Please be assured that we rate customer satisfaction as our highest priority. This is why positive and so detailed feedback like we received from you is most valuable to us. It proves us...

Fareham, United Kingdom
Reviewed 27 July 2012

Visited 15th July for 7 nights. Location, right on the excellent sandy beach however beyond the one main street at the front of the hotel there is little else within walking distance. Cleanliness, our room and the entire site are spotless and in good condition apart from the air conditioning in the reception and restaurants which seems non existent. Room,...

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Helpful?
2Thank alandebbiesally
liarosHeraklion, Guest Relations Manager at Mitsis Rinela Beach Resort & Spa, responded to this review

Dear Guest, We appreciate that you gave some of your time to write down useful remarks about your stay in our hotel. Please be assured hat we rate customer satisfaction as our highest priority. This is why your specific comments, which we received from you upon your departure, are most valuable to us. We are regret to hear and we...

UK
Reviewed 27 July 2012

My boyfriend and I stayed here in June for 10 days and it was the best holiday we have been on! We upgraded to a superior room so had great sea views - but apart from that I don't know what the difference was? Food/drinks - the food was lovely and there was a different choice every day, I never...

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Helpful?
3Thank LumpyLoos
liarosHeraklion, Guest Relations Manager at Mitsis Rinela Beach Resort & Spa, responded to this review

Dear Guest, We are pleased to hear that you enjoyed your stay in the Mitsis Rinela Beach Hotel. Please be assured that we rate customer satisfaction as our highest priority. This is why positive and so detailed feedback like we received from you is most valuable to us. It proves us that we are progressing in the right direction. We...

Manchester, United Kingdom
Reviewed 27 July 2012

Stayed here 6th July for a week with my younger cousins for a relaxing break. Arrived early hours of the morning and was given a wonderful large room...but with no balcony. Never come across this before. I went down to reception and he requested that I come back in the morning to speak to the receptionists. I did this and...

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Helpful?
Thank Jessica B
liarosHeraklion, Guest Relations Manager at Mitsis Rinela Beach Resort & Spa, responded to this review

Dear Guest, We are pleased to hear that you enjoyed your stay in the Mitsis Rinela Beach Hotel. Also we guarantee that we will pay special attention to these useful remarks that you wrote to us. We would deeply appreciate it if your stay here would also prompt you to reccomend our resort to your family and friends. Thank you...

London, England, United Kingdom
Reviewed 22 July 2012

Stayed here for 8 nights returning on 18/7/2012. Lovely hotel with plenty of choice of food for all meals. We really enjoyed eating on the outside terrace and only ever had to wait for a few minutes to get a place. Snack were available in the afternoon from the main pool bar (toasties until 3.30pm then pancakes from 4pm) it...

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Helpful?
3Thank Chloe H
liarosHeraklion, Guest Relations Manager at Mitsis Rinela Beach Resort & Spa, responded to this review

Dear Guest, We are pleased to hear that you enjoyed your stay in the Mitsis Rinela Beach Hotel. Please be assured that we rate customer satisfaction as our highest priority. This is why positive and so detailed feedback like we received from you is most valuable to us. It proves us that we are progressing in the right direction. Also...

london
Reviewed 21 July 2012

First time visiting Crete and very happy hotel was top class food , staff , pools and couldnt ask weather to be better! beaches were lovely to tho sometimes hard to find a sunbed without a reserved towel on it! Animation team evening entertainment outside under the stars were very hard working and great fun! Rooms were fine and like...

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Helpful?
4Thank PH6719
liarosHeraklion, Guest Relations Manager at Mitsis Rinela Beach Resort & Spa, responded to this review

Dear Guest, We are pleased to hear that you enjoyed your stay in the Mitsis Rinela Beach Hotel. We would deeply appreciate it if your stay here would also prompt you to reccomend our resort to your family and friends. Thank you again for your kind evaluation. Hoping to welcom you again soon in our hotel. Kind regards, Guest Relations...

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Pool
  • Restaurant
  • Beachfront
  • Room Service
  • Free Parking
  • Spa
  • Fitness Centre with Gym / Workout Room
  • Free Internet
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Tennis Court
  • Spa
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Paid Wifi
  • Free Internet
Services
  • Room Service
  • Free Parking
  • Business Centre with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Babysitting

Additional Information about Mitsis Rinela Beach Resort & Spa

Address: Rinela Beach, Kokkini Hani, Crete 715 00, Greece
Region: Greece > Crete > Heraklion Prefecture > Kokkini Hani
Price Range: $144 - $537 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Mitsis Rinela Beach Resort & Spa 5*
Number of rooms: 440
Reservation Options:
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Also Known As:
Mitsis Hotel Kokkini Hani
Mitsis Resort Rinela Beach
Mitsis Rinela Beach Crete
Hotel Style:
#1 On the Beach Hotel in Kokkini Hani
#1 Luxury Hotel in Kokkini Hani
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Questions & Answers

Here's what travellers have asked, with answers from Mitsis Rinela Beach Resort & Spa staff and other travellers.
220 questions
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Questions? Get answers from Mitsis Rinela Beach Resort & Spa staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rooms in the 300 section at Rinela and we were in the main building at Laguna which was fine”
DollydeeLondon, 17 May 2017 | Read review
“Sea views not great for disabled persons as no lifts on complex”
shazlaw, 17 May 2017 | Read review
“A sea view is a must.”
bazm69, 17 May 2017 | Read review
“For families if you can get a room with a private pool.”
539DavidB539, 14 May 2017 | Read review
“In the main block which I was happy about as some people said those ones outside round the gardens were quite small”
Clairey333, 11 May 2017 | Read review
5 of 5
Expedia.com
US$170* /night
View Deal
Booking.comUS$175
Orbitz.comUS$170
TripAdvisorUS$170
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*Disclaimer
Prices are for 1 room, 2 adults
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