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Cretan Pearl Resort & Spa

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Cretan Pearl Resort & Spa
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164 Reviews from our TripAdvisor Community

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There are newer reviews for Cretan Pearl Resort & Spa
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Showing 87: English reviews
Glasgow, United Kingdom
Level Contributor
19 reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 12 October 2016

We booked this trip through Fleetway Travel , and their arrangements were great. Because of a flight delay we did not book in until11pm. Hotel staff were superb. The bell boy took us and our luggage straight to our room in block 2 , beautiful but distance from main hotel looked daunting for hubby who has mobility problems. Bell boy... More 

Helpful?
Thank Marjorie W
hb_capital, Management team at Cretan Pearl Resort & Spa, responded to this review

Dear Marjorie, We are truly happy to read that you really enjoyed your stay in Cretan Pearl Resort & Spa. Also, we thank you for your kind comments on our helpful staff, we appreciate it a lot. Concerning the lights in block 2, the lights function normally and maintenance team check them daily. Regarding to the available rooms on departure,... More 

engkand
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 12 October 2016

What a lovely freandly hotel they is entertamet 3 times a week the staff are so friendly no it not 5 star but the staff are the food was good there is a enough to choose from the pools are cold the drinks are lovely the bar staff are lovely not a lot in the shop the spa was good

Helpful?
Thank kateEngkand
hb_capital, Management team at Cretan Pearl Resort & Spa, responded to this review

Dear Kate, Thank you for taking the time to review your stay in Cretan Pearl Resort & Spa. We are glad to know how much you appreciated our delicious food and our spa. Also, we thank you for your kind comments on our helpful staff, we appreciate it a lot. We wish you all the best and we hope to... More 

Nottingham, United Kingdom
Level Contributor
25 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
Reviewed 11 October 2016

We returned from here yesterday. The hotel is quite imposing. The bungalows/rooms from the outside look impressive . We were allocated a family room with a partial sea view,which was very spacious, white furniture, marble floors(?), one shower/loo and also a separate loo. The bed was kingside and very comfortable with lovely clean sheets and duvet. There were also 2... More 

Helpful?
Thank Margaret M
hb_capital, Management team at Cretan Pearl Resort & Spa, responded to this review

Dear Margaret, Thank you for taking the time to review your stay in Cretan Pearl Resort & Spa. We are glad to know how much you appreciated our spacious rooms. Regarding to the welcome letter upon arrival, this letter is for all the clients and not only for the all-inclusive. For this reason, receptionists explain to every client separately the... More 

london
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 11 October 2016

We booked this all inclusive holiday through Fleetway Travel. The reviews had been a mixed bag so we were slightly sceptitcal. We shouldn't have been. It was a lovely, relaxing, luxurious hotel and spa. The location is absolutely in the middle of nowhere which is just what we wanted. We hired a car and on the odd day we visited... More 

Helpful?
Thank missmop
hb_capital, Management team at Cretan Pearl Resort & Spa, responded to this review

Dear Guest, Thank you for taking the time to review your stay in Cretan Pearl Resort & Spa. We are glad to know how much you appreciated our spacious rooms. Also, we thank you for your kind comments on our helpful staff, we appreciate it a lot. We wish you all the best and we hope to see you again... More 

Rugby, United Kingdom
Level Contributor
9 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 2 October 2016

We stayed in the hotel for one week on a Fleetway Travel AI deal. At the outset, I think it is a fair comment to state that this is not a 5* hotel if measured against UK standards. However, it's totally unfair to expect a Greek hotel to have used the same criteria as that used in the UK! Overall,... More 

Helpful?
Thank BobMargaretReeve
hb_capital, Management Team at Cretan Pearl Resort & Spa, responded to this review

Dear Bob & Margaret, We thank you greatly for your generous review on Cretan Pearl Resort & Spa. We are also glad to know that you enjoyed your stay with us and you had the chance to relax in our beautiful premises. You are always welcome to come and stay with us again next year. It will be our pleasure... More 

Leeds, United Kingdom
Level Contributor
12 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 1 October 2016

A one week stay , all inclusive in a double sea view room ,booked through Fleetway Travel . The reception/bar area and the room were spacious and clean .Everything in the room worked perfectly and how anyone could flood the bathroom from the shower , as reported , is beyond me . The meals were varied and plentiful and the... More 

Helpful?
1 Thank Wade H
hb_capital, Management Team at Cretan Pearl Resort & Spa, responded to this review

Dear Wade, It is so great to read your positive comments on your stay in Cretan Pearl Resort & Spa. We are glad to know how much you appreciated our spacious rooms, our delicious buffet and our magnificent pool area. We also thank you for your kind words on our considerate staff and our exemplary services we provide to all... More 

Belfast, United Kingdom
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 29 September 2016

We found all staff very helpful . Grounds and pool area are lovely rooms are a very good size ,modern and bright .(Might benefit from mirror in bedroom for the ladies to do hair and makeup ) We were staying all inclusiven and my main issue was food choices . Some nights okay other nights struggled to get something. Always... More 

Helpful?
Thank dawn b
hb_capital, Management Team at Cretan Pearl Resort & Spa, responded to this review

Dear Dawn, Thank you for taking the time to review your stay in Cretan Pearl Resort & Spa. We are glad to hear that you enjoyed your time with us and you benefited from our beautiful and relaxing pool area as well as our comfortable, modern designed guest rooms. Also, we thank you for your kind comments on our helpful... More 

Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 28 September 2016 via mobile

Have just got back after spending seven glorious days at this lovely place. Staff friendly. Food lovely and plenty of choice. You can either relax by the pools or take a trip to Stavoros beach or short bus journey into Chania. Amazing views. Would defo go back and recommend to friends.

Helpful?
1 Thank Su H
hb_capital, Management Team at Cretan Pearl Resort & Spa, responded to this review

Dear Su, We thank you warmly for your kind review on Cretan Pearl Resort & Spa. It is really rewarding for us to know that you enjoyed your stay with us since our main concern is to offer to all our guests the true essence of Greek hospitality. You are always welcome to come and stay with us again next... More 

Chania Town, Greece
Level Contributor
4 reviews
Reviewed 27 September 2016

We stay in the hotel for one week and we had a great time.We took the all inclusive package ang we are really happy about that.The food was delicious with a lot of traditional and international recipes,not even one day the same.The staff of the restaurant are running out of their feet to satisfied our needs.The view of the restaurant... More 

Helpful?
Thank nakos n
hb_capital, Management Team at Cretan Pearl Resort & Spa, responded to this review

Dear Nakos, We are truly happy to read that you really enjoyed your stay in Cretan Pearl Resort & Spa. We feel great honor to know that you enjoyed every single piece of our marvelous premises and services. You are always welcome to come and stay with us again next year. It will be our pleasure and honor! We are... More 

Carlisle, United Kingdom
1 review
Reviewed 26 September 2016 via mobile

Lovely hotel and helpful staff, rooms are clean but the food is atrocious. They serve undercooked meat and when you ask for it to be cooked longer they don't do it. Choice of food is also poor and cheap meat used such as fatty pork and rabbit.

Helpful?
Thank nickyx233
hb_capital, Management Team at Cretan Pearl Resort & Spa, responded to this review

Dear Nicky, Thank you for taking the time to review your stay in Cretan Pearl Resort & Spa. It was great having you and your family here with us! We also thank you for your positive comments on our helpful staff and are beautiful premises. Concerning your comment on our food, it is sad to hear that you didn’t enjoy... More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Spa
  • Free Breakfast
  • Fitness Centre with Gym / Workout Room
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Tennis Court
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
  • Accessible rooms
In your room
  • Refrigerator in room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Dry Cleaning
  • Shuttle Bus Service
  • Free Parking
  • Airport Transportation
  • Free Breakfast
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Multilingual Staff
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Cretan Pearl Resort & Spa is an exclusive resort with beautiful views of the sea and great facilities. It is situated in the Chania prefecture, between Stavros and Tersanas. Cretan Pearl Resort & Spa stands 2 km from the beach which starred in the famous film “Zorba the Greek”. An extensive, 2.000-sq.m. wellness area with a long list of treatments, two outdoor swimming pools, a gym and a playground for children are featured on site. Guests can enjoy Greek, Cretan and other Mediterranean dishes at the Mediterranean Restaurant and at the Eros Poolside Bar, while Breakfast buffet is offered daily at the Breakfast Restaurant. The hotel also features a fitness centre, a beauty salon and a wellness centre. Chania Town is at a distance of 15 km. Chania Airport is 8 km away. ... more   less 

Additional Information about Cretan Pearl Resort & Spa

Address: Stavros Akrotiriou P.O. Box 268 | Akrotiri, Stavros, Crete 73100, Greece
Region: Greece > Crete > Chania Prefecture > Stavros
Price Range: $114 - $304 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Cretan Pearl Resort & Spa 5*
Number of rooms: 142
Reservation Options:
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Also Known As:
Cretan Pearl Resort & Spa Stavros, Crete
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Questions & Answers

Here's what travellers have asked, with answers from Cretan Pearl Resort & Spa staff and other travellers.
19 questions
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Questions? Get answers from Cretan Pearl Resort & Spa staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for a room in the detached blocks, although accessibility may be a problem.”
 of 5 bubbles johnK9632GB, 7 Nov 2016 | Read review
“Away from the pool”
 of 5 bubbles catherinekebroyd, 26 Oct 2016 | Read review
“Bungalow - top floor”
  • View from room
  • View from main block of hotel
 of 5 bubbles LAD63, 23 Oct 2016 | Read review
“If walking is tough ask to be in the main building. Some rooms are quite a walk away.”
 of 5 bubbles happypam13, 18 Oct 2016 | Read review
“Most of the rooms situated in the grounds need reasonable mobility because of the steep gradients”
 of 5 bubbles VAH52, 14 Oct 2016 | Read review
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