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08/10/2017 09/10/2017
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    Crowne Plaza Lancaster Toluca

    Paseo Tollocan Oriente No. 750 | Col. Francisco I. Madero, Toluca 52170, Mexico
    Hotel website
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    Lowest prices for your stay
    08/10/2017 09/10/2017
    US$141
    US$127
    SAVE US$14
    US$137
    US$141
    Traveller (30)
    Room & Suite (32)
    Dining (5)
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    Overview
    • Excellent65%
    • Very good24%
    • Average7%
    • Poor3%
    • Terrible1%
    Travellers talk about
    “great service” (11 reviews)
    “nice hotel” (9 reviews)
    Free Wifi
    Free Parking
    Breakfast Buffet
    Air Conditioning
    Hot Tub
    Non-Smoking Rooms
    Restaurant
    Airport Transportation
    Room Service
    Suites
    Bar/Lounge
    Fitness centre
    Concierge
    Spa
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Housekeeping
    3.5 Star Hotel
    All hotel details
    Offers from Crowne Plaza Lancaster Toluca
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    Fiesta Inn Toluca Aeropuerto
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    Rooms
    8 Oct9 Oct
    |
    1 room, 2 adults, 0 children
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    Standard Room

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    Write a Review
    Reviews (233)
    There are newer reviews for Crowne Plaza Lancaster Toluca
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    11 - 15 of 122 reviews

    Reviewed 15 July 2017

    Wonderful employees were very glad to help. Juan Rogelio Garcia provided great service in restaurant and Mario in front lobby was very friendly and helpful. They are great representatives for your hotel.More

    Thank paulpvm
    Response from Crowne P, General Manager at Crowne Plaza Lancaster TolucaResponded 8 August 2017

    Thank you very much for acknowledge our colleagues, i will thank them for their effort and dedication, they are truly and i quote ¨great representatives of our hotel¨. Thank you very much for staying with us, we hope to see you again in the future....More

    Reviewed 13 July 2017 via mobile

    I have came here for about 9 months. I eat in the restaurant a lot. I always get great service from Martin he's always on top of things. Thanks Martin for the great customer service in the restaurant!!! I also have to say that the...More

    Thank j0sephharris
    Response from Crowne P, General Manager at Crowne Plaza Lancaster TolucaResponded 8 August 2017

    We would like to thank you also first for staying with us and secondly for the special mentions you have made. We are working in a daily basis with our colleagues so they can deliver the best possible service. Thank you for trusting in us...More

    Reviewed 7 July 2017 via mobile

    I stayed here for three nights on business. I have been coming here since Brad Pitt stayed here. I requested a Grey Goose Slightly Dirty Martini with Blue Cheese stuffed olives. Santos politely informed me that the hotel did not have blue cheese. Guess what..the...More

    Thank VacayRUs2
    Response from Crowne P, General Manager at Crowne Plaza Lancaster TolucaResponded 7 August 2017

    Thank you very much for your review your comments and suggestions are very important to us. Santos made the difference with that Martini and we think thats what is important in the hospitality world. I see you are coming back with us in one year,...More

    Reviewed 5 July 2017 via mobile

    With a stay of aproximately 10 days, the Crowne Plaza offers a great service. The hotel's amenities are in great shape. I stayed in a bedroom on the 1st floor, two beds, one bathroom. It had a rather small closet but the bathroom and sink...More

    Thank Martu P
    Response from Crowne P, General Manager at Crowne Plaza Lancaster TolucaResponded 7 August 2017

    We are glad you made the decisition to stay with us in Toluca, and that in your mind you left with good memories of the service, specially at the restaurant, that is exactly waht we want to achieve with our guests and leave a mark...More

    Reviewed 30 June 2017 via mobile

    This hotel is top of the line in Toluca. They stand out in their level of service. The bell man, Mario, is one reason I continue to come back to this hotel. He is extremely professional and nice. He goes out of his way to...More

    Thank Daniel S
    Response from Crowne P, General Manager at Crowne Plaza Lancaster TolucaResponded 19 July 2017

    Thank you for taking a moment to review our hotel, indeed Mario have been working for years in hospitality and he is well known by business travelers, we are very lucky to have him as part of the team. We´ll thank him for all his...More

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    About
    Awards & Recognition
    Certificate of Excellence
    Amenities
    • Top amenities
    • Room Service
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Free Parking
    • Free High Speed Internet ( WiFi )
    • Bar/Lounge
    • Spa
    • Hotel Amenities
    • Room Service
    • Business Centre with Internet Access
    • Free Parking
    • Airport Transportation
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Room amenities
    • Air Conditioning
    • Refrigerator in room
    • Minibar
    • Things to do
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Spa
    • Hot Tub
    Details
    • Price range
    • US$112 - US$210 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #1 Business Hotel in Toluca
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms
    • Number of rooms
    • 113
    • Reservation Options
    • TripAdvisor is proud to partner with Booking.com, Hotels.com, IHG, Priceline, Expedia, Travelocity, Cancelon, Orbitz, TripOnline SA, Hotwire and HotelQuickly so you can book your Crowne Plaza Lancaster Toluca reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Mexico >
    • Central Mexico and Gulf Coast >
    • Estado de Mexico >
    • Toluca
    • Also Known As
    • Crowne Plaza Lancaster Toluca Hotel Toluca
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    Traveller (30)
    Room & Suite (32)
    Dining (5)
    Pool & Beach (1)
    Hotel & Grounds (45)
    Business Centre & Event Rooms (10)
    Bathroom (3)
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    Ask a question
    Questions & Answers
    TravelM0m2000
    4 March 2016|
    AnswerShow all 4 answers
    Response from Braxo | Reviewed this property |
    Breakfast is normally included, I would check, but I actually request it is not because it is normally there. This is not a comment on the quality and selection at breakfast, it is very nice actually. All the rooms I have... More
    0
    Votes
    Room Tips
    "4th floor is at the top and it was not noisy."
    Read review
    "They are all good as I have stayed here many times"
    Read review
    "Better to request room away from street side, but all rooms I have been in are comfortable."
    Read review
    "There are no bad rooms and I have stayed here many times.Higher floors are always less noise."
    Read review
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