Hotel Fleur d'Epee
49 Impasse Du Bas Du Fort, Le Gosier 97190 Guadeloupe
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About
#4 of 25 hotels in Le Gosier
Location
Cleanliness
Service
Value
The Fleur d'Epee Hotel partly renovated in 2014 is located 20 km from the international airport "Caribbean Pole" at the edge of a white sandy beach shaded by coconut trees in the heart of the attractive resort Gosier. In this little corner of paradise, everything has been designed for your well-being. Enjoy your vacation! Be tempted by the rich buffets and a diverse local cuisine, enjoy the sun and sea while our entertainment team prepares you surprises. The Fleur d'Epee Hotel is ideal for family holidays or friends and for your business trips.
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Property amenities
Free parking
Free internet
Outdoor pool
Free breakfast
Beach
Canoeing
Children's playground
Children Activities (Kid / Family Friendly)
Secured parking
Wifi
Pool / beach towels
Fence around pool
Poolside bar
Restaurant
Complimentary welcome drink
Wine / champagne
Diving
Entertainment staff
Evening entertainment
Karaoke
Table tennis
Board games / puzzles
Highchairs available
Car hire
Taxi service
Conference facilities
Meeting rooms
Baggage storage
Gift shop
Newspaper
Outdoor furniture
Sun loungers / beach chairs
Sun umbrellas
24-hour front desk
Laundry service
Ironing service
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Room features
Air conditioning
Desk
Housekeeping
Interconnected rooms available
Refrigerator
Cable / satellite TV
Sofa bed
Bath / shower
Private balcony
Safe
Sofa
Telephone
Wardrobe / wardrobe
Wake-up service / alarm clock
Flatscreen TV
Radio
Complimentary toiletries
Hair dryer
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Room types
Ocean view
Pool view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Mid-range
Great View
Languages Spoken
English, French, Spanish
Location
68Somewhat walkable
Grade: 68 out of 100
10Restaurantswithin 0.5 km
1Attractionwithin 0.5 km
Contact
49 Impasse Du Bas Du Fort, Le Gosier 97190 Guadeloupe
Getting there
Car HireSee all Le Gosier car hire
1394Reviews90Q+A17Room tips
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Let me begin by saying the pool and beach are lovely. There is an Italian restaurant, Rosini, a five minute walk away if you’d like to eat off campus. The marina, with loads of restaurants, is a 30 minute walk. Don’t count on a taxi as they are not readily available. Hotel associates are very nice and speak English and French. And now for the concerning part…. The hotel interior looks like it hasn’t been updated since the 60’s. Would be a great place for a movie set! Refrigerator in the room didn’t work. TV remote didn’t work. Air conditioning has one temperature, warmish. In the middle of watching TV, the TV just went off. Couldn’t turn back on. Elevator is broken - hope you aren’t on the third floor.
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Date of stay: March 2023Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from DIRECTION HOTEL, Autre at Hotel Fleur d'Epee
Responded 2 weeks ago
Dear guest, Thank you for taking the time to write a review about our hotel. This allows us to identify the points on which we need to improve and thus improve our quality of service. We are sorry that your experience in did not meet your expectations. Know that the satisfaction of our customers remains our priority. If you give us the opportunity to regain your trust, we will be happy to offer you the best. See you soon The Management
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Staff are not friendly or even helpful, they seem to have missed the part about hospitality. Any request are met with rolling eyes or flat out NO including request for bath towels and water! The rooms are outdated and dirty. Bathrooms have black mold and bugs crawling on the walls. The view of the ocean is nice but the property management makes it difficult to relax and enjoy. The manager walked away when we requested a clean room and we later found him at the bar drinking and laughing with friends. Hotel is overpriced for what they offer and if you prepay, good luck getting any service! DO NOT STAY HERE!
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Date of stay: February 2023Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from DIRECTION HOTEL, Autre at Hotel Fleur d'Epee
Responded 4 weeks ago
Dear guest, We would like to apologize for your bad experience. We take good note of your remarks and will make sure to improve on these points. We hope that this incident has not affected your confidence in our establishment and that we will have the pleasure of welcoming you again soon. Best regards, The Management
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
This hotel seems to generate very mixed reviews, but I think the key to appreciating is to have the right expectations. It's not a five-star hotel because you're not paying five-star prices. The nightly rate is fair, considering the location and amenities, and actually excellent if you take the all-inclusive option (meals and drinks). As most reviews note, the building looks tired with broken tiles, worn surfaces, and a 1970s style that desperately needs updating. But the property's age is also an advantage because it has tall palm trees overlooking the beach and in the lawn area towards the side. Thanks to Jose and the other reception staff, I had a comfortable room on the top floor with beautiful sunset views of the palm-tree lined beach. I also enjoyed walking the hotel grounds and looking at the crashing waves on the rocky shore of the eastern side of the property. The other side has a sandy beach, which I didn't like much, but other people seemed to be enjoying. Compared to La Caravelle beach, this one was rocky and small with less than transparent water. However, beaches in France are public, and you can visit any that you want. The hotel's central location makes it easy to go to most parts of the island by car. For me, the highlight was the food. There was a good deal of choice, including French and Creole options. I really liked the fish dishes, Creole sauces, vegetable gratins, and desserts. It was great to be able to try local specialties, especially for the Christmas dinner. In fact, they threw a great party on Christmas Eve with a Zouk band, rum punches, and lots of music and dancing. Guests at the hotel were diverse (families, solos, and couples), but almost all were French speakers. I did hear the hotel staff speak English, so I don't think French is absolutely necessary to communicate.…
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Date of stay: December 2022Trip type: Travelled solo
Value
Location
Service
Room Tip: Rent a car to see the island. Definitely take the all-inclusive option.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
Response from DIRECTION HOTEL, Autre at Hotel Fleur d'Epee
Responded 29 Dec 2022
Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, The Management
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I arrived at reception to check in, it is very obvious that the English amongst the staff is very poor even though a lot of reviews are written in English..... . I got to my room of which they gave me the wrong number the maid was around and was very helpful and went to reception to get my key sorted and her english was very good. A maid's english is better than at reception? Rooms are nice and have everything you need, comfortable bed etc...People complain about the internet, at the end of the day you're in the caribbean relax and enjoy it. The buffet itself is ok but could do with a little more selection I was surprised that I couldn't get any cheese don't the french love cheese? The beach is nice, again people complain about the seaweed this is a beach and this is normal and part of nature.…
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Date of stay: April 2022Trip type: Travelled on business
Location
Service
Sleep Quality
Room Tip: ground floor rooms direct access outside
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
We stay at Le Fleur d'Epée on a regular basis because it is a great location, on the beach and well connected (quite central on the island). The rest is ok, no more, no less, nothing outstanding but acceptable by local standards. Especially since they revised their rates downwards a bit. If you expect or need an average internet connection: forget it, it is terrible! You cannot get connected unless you go down to the hall, and it is very unstable. Clearly no up to 21st Century standards.
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Date of stay: February 2021
Rooms
Cleanliness
Service
Room Tip: ask for a room far away from the main hall and swimming pool if you want to go to bed early, try...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from DRV- BSH, Gestion de revenus at Hotel Fleur d'Epee
Responded 22 Feb 2021
Bonjour Serge, Nous vous remercions d'avoir pris le temps de partager votre expérience passée chez nous. La satisfaction de nos clients reste notre priorité. Nous sommes vraiment désolés pour le wifi. Nous espérons vous accueillir lors d'un prochain séjour, pour mieux vous servir. A bientôt Bruno BIABIANI Directeur Régional des Ventes
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The location of the hotel is TOP as it is in the middle of Guadeloupe and you can easily drive anywhere (both parts of the island). The room with sea view was really a plus, very peaceful to look at the boats passing-by and falling asleep with the sound of the waves of the sea:)! Internet not available everywhere and food not really great (but there are many good restaurants close by;)! A wonderful occasion was to meet beautiful and sweet Claudia,the hostess who was there with a big smile on her face every day, always extremely helpful and patient, providing very useful information about everything we might need: best beach, restaurants, islands to visit, markets, etc. Overall, a very pleasant stay and perfect location to explore the island. Car is needed and you can get a special price if you book it through the hotel during the reservation.…
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Date of stay: January 2021Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from DRV- BSH, Gestion de revenus at Hotel Fleur d'Epee
Responded 25 Jan 2021
Good morning, Thank you for your review of our hotel. We are delighted that you enjoyed your stay and look forward to welcoming you back very soon. Best regards Bruno BIABIANI Regional Sales Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Michel wrote a review Sep 2020
Emirate of Dubai, United Arab Emirates222 contributions78 helpful votes
The hotel is average, the rooms are average, the barhrooms are average, the beach is small and full of algae, the pool is nice. Friendly staff though. Tip : buy the full access to food and drinks within the hotel.
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Date of stay: August 2020
Location
Service
Sleep Quality
Room Tip: Don't take a room facing the parking : NOISY !!!
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from DRV- BSH, Gestion de revenus at Hotel Fleur d'Epee
Responded 9 Sep 2020
Good morning Michel, Thank you for taking the time to give us your feedback. We are sorry that you left with this impression of our establishment. However, we hope to see you again, to serve you better. See you soon Bruno BIABIANI Regional Sales Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Our destination was a 10 minute motorboat shuttle from the port. The beach itself was in a small bay with a narrow opening to the sea. This made the water very calm when general conditions beyond were quite choppy. The beach was not particularly attractive and looked a bit down at heel in places. Palm trees were dotted about providing shade. There was a good supply of sunbeds and umbrellas. There was also a watersports centre-cum-bar, which did a pretty good rum punch. Although a fair amount of seaweed bobbed on the surface the water was reasonably clear and pleasant to swim in. The sea bed was rocky in places. Not a highlight of our Caribean odyssey.
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Date of stay: February 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
Response from DRV- BSH, Gestion de revenus at Hotel Fleur d'Epee
Responded 16 Mar 2020
Good morning Eddie, Thank you for taking the time to share your experience. We are delighted to have met your expectations and hope to see you again very soon. Best regards Bruno BIABIANI Regional Sales Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
My wife and I had an excellent seven night stay at Hotel Fleur d'Epee. From check-in to check-out the staff were very courteous and helpful. I will tell you that we may have only been the English speakers at the hotel. The location of the hotel made it quite easy to get to from the airport and I felt it was centrally located so that I could get to the rest of the island easily. We had a very nice Sea View Room with patio that also had a small sofa and chair. The view of the beach and water was very good from our particular location. The room was well maintained. We had not gone the all-inclusive route and our stay only included the breakfast which was quite good and started our day out with a wide range of offerings. The breakfast buffet selection was extensive including meats, cheeses, vegetables, fresh cooked eggs, and a wide array of fruits and bread. For dinner you could eat at the hotel buffet but there were three restaurants within a stone’s throw. It is hard to describe but there were actually two beaches. The beach on the right was magnificent, calm and very nice to swim in, The beach on the left, because of its particular angle to the sea was much rougher and I saw several people surfing on this side. The waves were not too big and this would be a great area for a beginner or the older surfer. As we checked out quite early, Fabien (who was fantastic) offered to get us some coffee and food for our trip the airport since we were leaving before the breakfast started. …
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Date of stay: January 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Direction Régio... B, Regional Sales Manager at Hotel Fleur d'Epee
Responded 29 Jan 2020
Dear Guest, Thank you for the great review of our hotel ! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Bruno BIABIANI
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
+1
Wifi doesn't work in the room, shower has hot water in the morning, but only cold in the evening. Room is not clean, bathroom quite gross (see pics), toilet seat broken. Went to the reception to complain, this was our dialog: "excuse me, I have this problem” Receptionist :" don't worry, we'll do what's needed" Me: *pause*... "don't you need my room number?" Him: "oh right" Plenty of noise at night if your room faces the parking lot, single glass doesn't hold much. Even rain sounds loud. Breakfast is limited but OK if just for a few days. Pool and garden/beach are nice Best don't ask info about visiting the island at the reception, as the info we got was wrong. Wouldn't recommend!
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Date of stay: December 2019Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from ADFLE, Assistante de Direction en charge de l'Exploitation at Hotel Fleur d'Epee
Responded 20 Dec 2019
Dear Sir, We thank you for giving your opinion following your stay in our hotel. We are sorry that our services were not up to your expectations. We took note of your comments to make improvements. We hope to welcome you again Best Regards - Cathy VETU
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
PRICE RANGE
US$170 - US$228 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
hotel fleur d epee
LOCATION
CaribbeanGuadeloupeGrande-Terre IslandLe Gosier
NUMBER OF ROOMS
187
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Frequently Asked Questions about Hotel Fleur d'Epee
Which popular attractions are close to Hotel Fleur d'Epee?
Nearby attractions include Fort Fleur d'Épée (0.06 km).
What are some of the property amenities at Hotel Fleur d'Epee?
Some of the more popular amenities offered include free breakfast, an on-site restaurant, and free parking.
Which room amenities are available at Hotel Fleur d'Epee?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Hotel Fleur d'Epee?
Guests can enjoy free breakfast, an on-site restaurant, and a poolside bar during their stay.
Is parking available at Hotel Fleur d'Epee?
Yes, free parking and secured parking are available to guests.
What are some restaurants close to Hotel Fleur d'Epee?
Conveniently located restaurants include Chez Margaux, La Cabane du Pecheur, and Gwada Joe Caribbean Steak-House Restaurant.
Are there opportunities to exercise at Hotel Fleur d'Epee?
Yes, guests have access to an outdoor pool during their stay.
Does Hotel Fleur d'Epee offer any business services?
Yes, guests have access to meeting rooms and conference facilities during their stay.
Which languages are spoken by the staff at Hotel Fleur d'Epee?
The staff speaks multiple languages, including English, Spanish, and French.
Does Hotel Fleur d'Epee have any great views?
Yes, guests often enjoy the ocean view available here.
Is Hotel Fleur d'Epee accessible?
Yes, it offers wheelchair access and reduced mobility rooms. For specific enquiries, we recommend calling ahead to confirm.