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31/12/2017 01/01/2018
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    Park Royal Puerto Rico at Club Cala

    50 Club Cala Dr | Palmas del Mar, Humacao 00791-6225, Puerto Rico
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    31/12/2017 01/01/2018
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    Traveller (380)
    Room & Suite (82)
    Pool & Beach (64)
    Overview
    • Excellent29%
    • Very good32%
    • Average21%
    • Poor10%
    • Terrible8%
    Travellers talk about
    “palmas del mar” (91 reviews)
    “bedroom unit” (20 reviews)
    “gated community” (29 reviews)
    Free Internet
    Free Parking
    Air Conditioning
    Pool
    Non-Smoking Hotel
    Suites
    Kitchenette
    Concierge
    Wheelchair Access
    Meeting Rooms
    Golf Course
    Self-Serve Laundry
    Shuttle Bus Service
    2.5 Star Hotel
    All hotel details
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    Rooms
    31 Dec1 Jan
    |
    1 room, 2 adults, 0 children
    Standard Room

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    Standard Room

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    Write a ReviewReviews (631)
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    1 - 5 of 579 reviews

    Reviewed 19 September 2017

    Out of all the other places we've been to, this one was by far the best spot in PR. We will certainly pick this place again in the near future. The only downside to this place was that it didn't have wi-fi inMore

    Review collected in partnership with this hotel
    Thank oscarr481
    Response from Sem C, General Manager at Park Royal Puerto Rico at Club CalaResponded 19 September 2017

    I am very happy indeed to learn that your stay with us was your "Best stay ever!" and that you "Loved it!". Your amazing review encourages us to do our best efforts to make your next visit an unforgettable one. I will like to announce...More

    Reviewed 16 September 2017

    Excellent, the employees spend time with you to know what do you need. Very happy people and friendly. The facilities are clean and organized. Our villa and other villas are close to the pool, this is nice.More

    Review collected in partnership with this hotel
    Thank 577rosav
    Response from Sem C, General Manager at Park Royal Puerto Rico at Club CalaResponded 19 September 2017

    We greatly value such encouraging and complimentary comments, which allow us to focus on the important issues of guest service and personal attention. I am glad that we managed to fulfil your expectations! We look forward to the opportunity of welcoming you back again to...More

    Reviewed 6 September 2017

    Maintenance is always increasing . However , there are to many changes / rules especially at the pool 10 pm is to early for you to have to exit. No Wifi available in the rooms only in the check in area. It is inconvenient for...More

    Review collected in partnership with this hotel
    1  Thank Susan O
    Response from Sem C, General Manager at Park Royal Puerto Rico at Club CalaResponded 8 September 2017

    First and foremost, we would like to express our gratitude for selecting Park Royal Club Cala, and for sharing your review experience. We carefully read your comment and like to ensure you that we are sharing the critique with our team as I type this....More

    Reviewed 28 August 2017

    Club Royal’s Club Cala is located in Palmas del Mar, which is located in the town of Humacao, P.R. It’s located approximately 1 hour (65.1 km or 40.4 miles) Southwest from Luis Muños Marin International Airport in San Juan. Palmas del mar as a location,...More

    1  Thank Una_Chica_A_Fuego
    Response from Sem C, General Manager at Park Royal Puerto Rico at Club CalaResponded 1 September 2017

    Dear Guest, Thank you for your enthusiastic feedback! Your review encourage us to do our best effort to meet guest expectations. I am very pleased to read your appraisal towards our hotel, team, services and facilities and I know our team will be equally pleased...More

    Reviewed 22 August 2017

    After reading so many mixed reviews here I was wondering what to expect when I arrived. First there was the friendly Staff at check in, Sharmarie that took care of our reservations is one of them. I made a request for the marina side villas...More

    1  Thank Ricklat
    Response from Sem C, General Manager at Park Royal Puerto Rico at Club CalaResponded 23 August 2017

    Thanks for your kind and encouraging comments and the time you spend to share your experience. They are well appreciated and I will certainly share them with Sharmarie for further encouragement. Personalized service is our key focus and a lot of training effort is put...More

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    About
    Amenities
    • Top amenities
    • Pool
    • Free Parking
    • Free Internet
    • Hotel Amenities
    • Free Parking
    • Children Activities (Kid / Family Friendly)
    • Shuttle Bus Service
    • Concierge
    • Multilingual Staff
    • Self-Serve Laundry
    • Meeting Rooms
    • Room amenities
    • Air Conditioning
    • Microwave
    • Refrigerator in room
    • Things to do
    • Pool
    • Golf Course
    • Outdoor pool
    Details
    • Price range
    • US$190 - US$335 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Room types
    • Suites ,
    • Kitchenette ,
    • Non-Smoking Rooms ,
    • Family Rooms
    • Number of rooms
    • 104
    • Reservation Options
    • TripAdvisor is proud to partner with Expedia, Travelocity, Hotwire, Orbitz, TripOnline SA, HotelQuickly, Cancelon and Evoline ltd so you can book your Park Royal Puerto Rico at Club Cala reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Caribbean >
    • Puerto Rico >
    • Humacao
    Add Photo Photos
    Traveller (380)
    Room & Suite (82)
    Pool & Beach (64)
    Dining (13)
    Hotel & Grounds (259)
    Bathroom (11)
    Family and Play Areas (5)
    Nearby
    Nearby HotelsSee all 161 hotels in Puerto Rico
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    Nearby Attractions
    Maragata Yacht Charter Day Trip
    51 reviews
    .38 km away
    Palmas Del Mar Golf Club
    62 reviews
    2.11 km away
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    Ask a question
    Questions & Answers
    Debbie G
    26 November 2017|
    AnswerShow all 2 answers
    Response from Leo G | Reviewed this property |
    Well I suppose if the time share company booked it for you it should be ready. The time share units appeared to built with sound cement structures. They also have condos which people live in year round in the vicinity. So... More
    0
    Votes
    Amanda S
    25 September 2017|
    Answer
    Response from sparky2404 |
    We left the resort 3 days after hurricane Maria, having been trapped there when the hurricane hit. a lot of damage to some apartments, lobby, and swimming pool. The resort staff were talking about the resort being closed... More
    0
    Votes
    Alicia R
    23 September 2017|
    AnswerShow all 3 answers
    Response from Leo G | Reviewed this property |
    Humacao was one of the hardest hit by Hurricane Maria . I truly doubt they be up and running before December. There number is 787-285-5555
    2
    Votes
    Room Tips
    "Make sure you count the towels"
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    "As a owner when you check in all utensils should be in the kitchen for your use as needed prior to check in..."
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    "Marina view"
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    "It would be ideal if the check-in time wasn't so late in the afternoon; 4:00 p.m. I lose a day of..."
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