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Hotel Zamorano in Loja is very poor value for the price. The Wi-Fi worked only intermittently, and was painfully slow when it did work. For one night and one morning, we lacked hot water. The manager said nothing could be done for either issue. Our...More
We stayed here for 1 night while visiting a friend in Loja. The room was large and the bed very comfortable. New excellent bathroom as well. All the staff very friendly and we liked the big buffet breakfast too. The only problem was that the...More
1 Thank Ulla V
Response from Carmita A, Director de Relaciones con Clientes at Zamorano Real HotelResponded 27 November 2017
thank you very much for your kind comment, we are glad to know that your experience was satistactoria in our hotel, and have it for sure that with the management and arrangement of the main streets, you will want to return to our...More
No room safes so we put most of our cash plus our passports in the reception safe. Got our laptop and $500 taken from our room in the a.m. while maid was cleaning. Manager and owner were not much help.More
1 Thank gardenwayParkCity
Response from Karla L, Director Comercial at Zamorano Real HotelResponded 25 March 2017
We so sorry for what happened, but in the back of the door we have the internal policies where it say that the guests are responsible for the items they leave in the rooms, and if they have valuables items they can leave...More
The people are what make the difference here; the front desk ladies (Andrea and Nuri, in particular) are fantastic and go out of their way to be super helpful. Otherwise, it is what you would expect in a smaller city. The internet can be a...More
Response from Karla L, Director Comercial at Zamorano Real HotelResponded 14 December 2016
A pleasure to greet you, thank you very much for your comment, I will inform our staff your satisfaction with our service. We hope to see you again at our hotel on your next visit to Loja.
We stayed two nights it is very clean and modern even by american standards would highly recomend,resturant is good but the service outstanding. It is a two dollar taxi from bus terminal and is quite and safe worth it to out of the busy areas...More
US$48 - US$66 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
Family Rooms ,
Number of rooms
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