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Schlosshotel Fiss

Traveller (241)
Dining (53)
Traveller (241)
Dining (53)
Room & Suite (48)
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About
Location
Cleanliness
Service
Value
Travellers' Choice 2018 Winner
Certificate of Excellence
Ready for the Schlosshotel experience? At the 5-star Schlosshotel Fiss, inspiration begins at a sun-drenched 1,436m altitude. High above the rooftops of Fiss, in one of the Serfaus-Fiss-Ladis holiday region's prime positions, hotelier family Domenig purvey inimitable elegance, tranquillity and wellbeing. 135 individually styled rooms and suites offer ample space for privacy and seclusion. The hotel caters specifically to the requirements of sophisticated families, couples and spa devotees with authentic, top-level slow food philosophy and a relaxing and family-friendly 5,000sqm of wellness facilities.
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Property amenities
Room Service
Restaurant
Pool
Free Parking
Fitness Centre with Gym / Workout Room
Children Activities (Kid / Family Friendly)
Wheelchair Access
Pets Allowed ( Dog / Pet Friendly )
Ski-In / Ski-Out
Bar/Lounge
Spa
Airport Transportation
Free High Speed Internet (WiFi)
Breakfast included
Dry Cleaning
Hot Tub
Laundry Service
Concierge
Multilingual Staff
Babysitting
Heated pool
Indoor pool
Outdoor pool
Public Wifi
Meeting Rooms
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Room features
Suites
Non-Smoking Rooms
Family Rooms
Accessible rooms
Minibar
Good to know
HOTEL STYLE
Mountain View
Classic
HOTEL CLASS
Location
Full view
69Somewhat walkable
Grade: 69 out of 100
26Restaurantswithin 0.5 km
4Attractionswithin 0.5 km
Reviews (367)
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81 results
Traveller rating
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LanguageEnglish
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68
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Show reviews that mention
All reviews ski shop breakfast and dinner swimming pool ski room wellness facilities spa area is beautiful hotel afternoon snack ski holiday efficient staff minor negative point wild river kids club ski school three times amazing service family hotels
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1 - 5 of 81 reviews
Reviewed 7 August 2018 via mobile

Super, super excellent food, very nice rooms, very serviceminded and proff staff and waiters - however leading managers should be sent to same “school of service” as the other great and servicenminded staff or perhabs switch to a lower position to learn how to behave...More

Date of stay: August 2018
Thank Trine R
Response from schlosshotelfiss2015, Leiter Front Office at Schlosshotel FissResponded 10 August 2018

Dear family Trine R., It concerns us very deeply that you had an unfortuate experience with part of our management team during your stay with us. Never before has such an incident occurred in our establishment. Rest assured the appropiate action has been taken and...More

Reviewed 6 August 2018

I had the opportunity to stay at Schlosshotel Fiss for 7 days in July. I must say that I have neither had such an embarrassing experience nor witnessed such disgraceful behavior as that exhibited by the restaurant manager Daniela [--] and Christian [--] – they...More

Date of stay: July 2018
2  Thank Laus R
Response from schlosshotelfiss2015, Leiter Front Office at Schlosshotel FissResponded 10 August 2018

Dear Family Laus R., It concerns us very deeply that you had an unfortuate experience with part of our management team during your stay with us. Never before has such an incident occurred in our establishment. Rest assured the appropiate action has been taken and...More

Reviewed 23 July 2018

We stayed here for the third year on a raw. The main reasons to come back here are: 1) excellent food for breakfast, small lunch and dinner. 2) nice renovated rooms with turndown service at night 3) good location near the cable cars 4) very...More

Date of stay: July 2018
2  Thank koenbali
Response from schlosshotelfiss2015, Leiter Front Office at Schlosshotel FissResponded 27 July 2018

Dear Schlosshotel guest Koenbali, thank you very much for your feed back. We are pleased to hear that you felt all the time very well at the Schlosshotel Fiss and spent also this summer a relaxing holiday week in Fiss. We are happy to pass...More

Reviewed 18 April 2018

The good news is that most North Americans don't know how good the ski area is and won't know how to get there...otherwise wouldn't want to advertise this place. For what you pay here, you'd easily pay double/three times as much in the US and...More

Date of stay: April 2018
1  Thank GlobalPolyglot
Response from schlosshotelfiss2015, Leiter Front Office at Schlosshotel FissResponded 24 April 2018

Dear Guest GlobalPolyglot, thank you for taking time to give us feedback. We are pleased to hear that you felt very well at the Schlosshotel Fiss and spent a relaxing holiday week in Fiss. We are happy to pass on your words of praise as...More

Reviewed 2 April 2018 via mobile

First time we visited a 5 stars hotel. This is what the 5th star means. 1. Arriving with a packed car, just giving the car key at the reception, invited to first get a welcomed lunch and getting all luggage delivered to the room, all...More

Date of stay: March 2018
Thank Christian B
Response from schlosshotelfiss2015, Leiter Front Office at Schlosshotel FissResponded 11 April 2018

Dear Mr. Christian B, thank you for taking time to give us feedback. We are happy to hear, that you felt well at the Schlosshotel Fiss and take your feedback seriosly and will talk about your suggestions in our weekly meetings. Please inform us by...More

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Questions & Answers
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NonJ1
23 October 2017|
Answer
Response from Christian M | Reviewed this property |
We went by car from Germany. But my wife hade to go back home for one day and she drove to Innsbruck. She said that was easy. The drive is about 1 hour. But I am sure that there are busses to Fiss and Serfaus. If I didn’t... More
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Losgatosca
3 August 2015|
AnswerShow all 2 answers
Response from Harbitom | Reviewed this property |
I found the restaurant to be a bit dressier than just jeans hence we are packing some nicer clothes this year. Perhaps jeans with a nice shirt for men.
0
Votes
Room Tips
"The East wing is closest to the Pool and Wellness areas"
Carstenwium
20 Feb 2018
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"The tower suite was amazing!"
Pigalle1966
23 Jul 2017
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"They are all nice and very different."
887dmitryd
20 Mar 2017
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"east wing is recent, modern, west wing more classic with great rooms. floor panorama rooms are worth saving..."
Ghenttasting
15 Mar 2017
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PRICE RANGE
US$430 - US$1,166 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
alpenresort schlosshotel fiss hotel fiss
LOCATION
AustriaAustrian AlpsTirolFiss
NUMBER OF ROOMS
135
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