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Hotel Marco Polo I

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Hotel Marco Polo I
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364 Reviews from our TripAdvisor Community

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Showing 233: English reviews
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Reviewed 3 weeks ago

Location's good, very close to the sea and all the bars and restaurants are within a walking distance (2-5mins away) however the hotel staff is not friendly. In general, I would recommend it as a nice place.

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Helpful?
Thank Luiz Guilherme D
Jose Manuel C, Gerente at Hotel Marco Polo I, responded to this review

Dear Luiz Guilherme D, We want to thank you for taking the time to share with all users of Tripadvisor your experience at Marco Polo I Hotel. We regret that in some ways we have not been able to meet all your expectations about your stay in our Hotel but we appreciate your words about location, between the sea and...

Toronto, ON
Reviewed 4 weeks ago

I booked a room with a single bed and thought this place was adequate. You get a free safe and wifi is always free, but upload speeds are atrocious unless you're uploading between Midnight and Noon. Download is fine. Walls are thin, and I thought my washroom was way too small. Water temperature and pressure for the shower varies continuously...

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Helpful?
Thank NobbieQ
Jose Manuel C, Gerente at Hotel Marco Polo I, responded to this review

Dear NobbieQ, We want to thank you for taking the time to share with all users of Tripadvisor your experience at Marco Polo I Hotel. We regret that in some ways we have not been able to meet all your expectations about your stay in our Hotel but we appreciate your words about free wifi, security box and friendly staff....

Galway, Ireland
Reviewed 22 December 2016

I have booked the hotel for a week with my friend. It was a good price for the area and for an average hotel so I wasnt expected much of it and I was right. It is a loud hotel so forget about sleeping but dont forget this is Ibiza so its normal :)

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Helpful?
Thank FazakasZs
Jose Manuel C, Gerente at Hotel Marco Polo I, responded to this review

Dear Fazakas Z, We would like to thank you for sharing your experience in our establishment Marco Polo I, with all Tripadvisor users. We are pleased that we were able to exceed your expectations during your stay and we greatly appreciate all your comments about the value for money. This is the kind of motivation we need to keep improving...

London, United Kingdom
Reviewed 28 November 2016 via mobile

Location's good, very close to the sea and all the bars and restaurants are within a walking distance (2-5mins away) however the hotel is very basic, which you can guess from the price range. However the hotel is very average, does have a pool- which we didn't use as we didn't consider t very clean.

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Helpful?
Thank mariamar0
Jose Manuel C, Gerente at Hotel Marco Polo I, responded to this review

Dear mariamar0, First of all we would like to thank you for choosing our Marco Polo I Hotel for your holidays and for taking time to explain your opinion with all users on Tripadvisor website although we have not been able to meet your expectations. We are pleased to hear that you enjoyed of the wonderful location, between the city...

Reviewed 21 November 2016

I spent one week at the hotel in September and the best advantage was the location. Its very close to the bus station, main beach in town lined with bars, restaurants and clubs, close to the West End, the most famous crazy party area in town and close to the port for some boat trips. Opposite the hotel you can...

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Helpful?
1Thank Anna M
Jose Manuel C, Gerente at Hotel Marco Polo I, responded to this review

Dear Anna M, We would like to thank you for sharing your incredible experience in our establishment Marco Polo I, with all Tripadvisor users. We are pleased that we were able to exceed your expectations during your stay and we greatly appreciate all your positive comments about the pool, location and especially the ones about the friendliness of our staff....

Brighton
Reviewed 16 October 2016 via mobile

The hotel is cheap as chips as far as I'm concerned. It's basic but clean. The location is very good. The desk staff are very friendly and helpful. While we were staying a storm hit the island which bordered on hurricane level. During the heavy rainfall some of the rooms, including ours, sprung a leak and killed the electrics for...

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Helpful?
Thank BrightonPurplestar
Jose Manuel C, Gerente at Hotel Marco Polo I, responded to this review

Dear BrightonPurplestar, First of all we would like to thank you for choosing our Marco Polo I Hotel for your holidays and for taking time to explain your opinion with all users on Tripadvisor website. We are pleased to hear that you enjoyed of the clean rooms, the friendliness of our staff, location and good value for money. We apologize...

Toronto, Canada
Reviewed 13 October 2016

Stayed Sep 24-28. Staff friendly and helpful. However they can come across a bit reserved but when you are dealing with crazy party goers 24/7, do I really blame them? not at all. Location was just spot on! Central bus station less than ten mins walk. Make sure to check out Cafe Mambo beside Cafe del mer, was the highlight...

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Helpful?
Thank rsora
Jose Manuel C, Gerente at Hotel Marco Polo I, responded to this review

Dear rsora, We would like to thank you for sharing your incredible experience in our establishment, Marco Polo I Hotel, with all Tripadvisor users. We are pleased that we were able to exceed your expectations during your stay and we greatly appreciate all your positive comments about the location in the center, very close to bus station, room with balcony...

Stoke On Trent
Reviewed 3 October 2016 via mobile

Situated 50 yards from the egg island it is slap bang in town but it's noisy, busy and not exactly great but hey you wont be spending much time in the hotel will you! Well located for using as a base for going out.

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Helpful?
Thank blue_haddock
Jose Manuel C, Gerente at Hotel Marco Polo I, responded to this review

Dear Guest, First of all we would like to thank you for choosing our Marco Polo I Hotel for your holidays and for taking time to explain your opinion with all users on Tripadvisor website. We are pleased to read that your stay has been satisfactory and that you enjoyed of the location in the center of San Antonio and...

Reviewed 29 September 2016 via mobile

Simple hotel with basic facilities, clean & tolerant to noise levels as there were quite a few big groups of people staying at the time me and my friends were. However, I have never come across such rude, unsociable staff in my entire life. Waiting for the pool bar to open at 11 just to get a bottle of water...

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Helpful?
1Thank Kate R
Jose Manuel C, Gerente at Hotel Marco Polo I, responded to this review

Dear Kate R, We want to thank you for taking the time to share with all users of Tripadvisor your experience at Marco Polo I Hotel. We regret that in some ways we have not been able to meet your expectations about your stay in our Hotel. We take note of your suggestions and we will transfer the information to...

Glasgow, United Kingdom
Reviewed 22 September 2016 via mobile

Stayed here with my friends for a 4 night stay , hotel is in the perfect location for the night life of San Antonio , having been to Ibiza i would Defo recommend rooms clean every day pool area clean and tidy and bar staff and reception staff all friendly and happy to help with any problems , no charges...

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Helpful?
3Thank bone1995
Jose Manuel C, Gerente at Hotel Marco Polo I, responded to this review

Dear Bone1995, First of all we would like to thank you for choosing our Marco Polo I Hotel for your holidays and for taking time to explain your opinion with all users on Tripadvisor website. We are pleased to read that we were able to exceed your expectations and that you enjoyed of the wonderful location, close to all the...

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Amenities

Highlights
  • Pool
  • Free Internet
  • Bar/Lounge
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Public Wifi
  • Free Internet
Services
  • Multilingual Staff
  • Concierge
Official Description (provided by the hotel)
The hotel MARCO POLO is situated at 100 m from the main beach of San Antonio and 200 m from the centre, surrounded by an area of restaurants, bars and other attractions. All the rooms have air conditioning, complete bathroom, satellite TV, mini-fridge, telephone, safe, music and balcony. There is a fresh-water swimming-pool on a spacious terrace with sunbeds and sunshades, a ping-pong table and a garden with lawn. The air-conditioned dining-room offers a rich international buffet, in generous variety. Lobby Bar offering drinks and snacks. ... more   less 

Additional Information about Hotel Marco Polo I

Address: Avenida Portmany s/n, 07820 Sant Antoni de Portmany, Ibiza, Spain
Region: Spain > Balearic Islands > Ibiza > Sant Antoni de Portmany
Price Range: $64 - $266 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hotel Marco Polo I 3*
Number of rooms: 107
Reservation Options:
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Also Known As:
Marco Polo i Hotel
Hotel Marco Polo I Ibiza/Sant Antoni De Portmany
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Questions & Answers

Here's what travellers have asked, with answers from Hotel Marco Polo I staff and other travellers.
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Questions? Get answers from Hotel Marco Polo I staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“higher floors on the swimming pool site have better views”
 of 5 bubbles annamS2700BP, 21 Nov 2016 | Read review
“music starts at 1pm during the day and is very loud.”
 of 5 bubbles 127danim, 25 Aug 2016 | Read review
“Make sure you have air conditioning, otherwise you might not sleep too well!!!”
 of 5 bubbles 859GordonM859, 12 Jul 2016 | Read review
“Ask for a room with a pool view”
 of 5 bubbles ClionaM92, 10 Jan 2016 | Read review
“Pool side, upper floor allows you to see partially over the main bay.”
 of 5 bubbles shawaddi, 19 Oct 2015 | Read review
5 of 5