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Hotel THe Volcan Lanzarote

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Hotel THe Volcan Lanzarote
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3,482 Reviews from our TripAdvisor Community

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Showing 2,357: English reviews
Chania
Reviewed 6 April 2016

We had a lovely stay at The Volcan, we really liked it. We stayed in the Volcan Club and it was great. We had a large room which was clean and comfortable, with everything we needed. The staff were absolutely wonderful and the service second to none. The breakfast was very extensive and there was something for everyone. Free afternoon...

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Helpful?
1Thank rap100r
HotelVolcanLanzarote, General Manager at Hotel THe Volcan Lanzarote, responded to this review

Dear Guest Thank you very much for your review. Thank you very much for rewarding the Hotel with the highest rating. We truly appreciate that you have taken the time to write a review recommeding us to other travellers. Sincerely

Edinburgh, United Kingdom
Reviewed 6 April 2016

Like a few other reviews below we don't think this is a 5 star hotel. Agree the hotel is tired; lacks any "wow" factor and the reference to "luxury" on the website is very misleading. We paid for the Club Volcan but had a suite outwith the club complex - it was meant to be adults only but we had...

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3Thank Joyce B
HotelVolcanLanzarote, General Manager at Hotel THe Volcan Lanzarote, responded to this review

Dear Guest We are deeply sorry for not meeting your expectations. Please rest assured we will address every point of your review with our management staff. Your comments are the most valuable tool we have to improve our level of service. Sincerely

Manchester, United Kingdom
Reviewed 4 April 2016

The hotel room decor was quite tired looking with a lot of dirty marks on the walls. The room service lacked attention to detail for a five star hotel. I have stayed in the Princessa Yaisa in Playa Blanca which is also a five star but there was no comparison really. The pool looked lovely but unfortunately it was too...

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2Thank ellebaby1
HotelVolcanLanzarote, General Manager at Hotel THe Volcan Lanzarote, responded to this review

Dear Guest We are very sorry for not meeting your expectations as a 5 star Hotel. Please rest assured we have taken note of your opinion in order for us to improve our quality of service. Sincerely

Reviewed 4 April 2016 via mobile

Fabulous hotel. We were upgraded to the club volcan (adults only) which was great. The hotel was very clean, staff were exceptional and food was faultless. We will definitely return to this hotel again and would recommend to friends and family

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Helpful?
1Thank Linda1422
HotelVolcanLanzarote, General Manager at Hotel THe Volcan Lanzarote, responded to this review

Dear Guest Thank you very much for recommending the hotel to friends and family. Thank you very much as well for planning to return. Sincerely

Halifax, United Kingdom
Reviewed 4 April 2016

The hotel is, overall, lovely. We stayed a week over th Easter period. Rooms are nice, we had a suite which included a terrace with sun loungers etc (which proved to be very useful). The layout of the hotel is good, with a village feel to it. Breakfast is good, as long as you're early due to long queues after...

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Helpful?
1Thank 412Lee
HotelVolcanLanzarote, General Manager at Hotel THe Volcan Lanzarote, responded to this review

Dear Guest Thank you for your review, specially for your suggestions of improvement. We have purchased new sun beds in order to provide a better service. Thank you very much for mentioning that you would return for a second visit. We look forward to meeting you again in the near future. Sincerely

East Farleigh, United Kingdom
Reviewed 3 April 2016

This was our first visit to Lazarote and will not be our last. The Volcan Hotel made our holiday, not only because we were most fortunate to be upgraded to a great suite but because everything about the hotel was superb, e.g. service, friendliness, atmosphere of calm, excellent clean rooms. It boasts a magnificient position overlooking the Marina with plenty...

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Helpful?
Thank Martin F
HotelVolcanLanzarote, General Manager at Hotel THe Volcan Lanzarote, responded to this review

Dear Guest Thank you very much for rating the Hotel as excellent. We are delighted to read that you plan to return next year. Sincerely

Exeter, United Kingdom
Reviewed 3 April 2016 via mobile

This was a return visit for us, the last time was 3 years ago. The hotel is still lovely but it seems that the standard has slipped. The quality of the food was a major disappointment It was rarely hot, some of the self serve dishes were empty and there were queues. Also a two sitting system was introduced and...

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2Thank 55smiffy
HotelVolcanLanzarote, General Manager at Hotel THe Volcan Lanzarote, responded to this review

Dear Guest We sincerely apologize for not meeting your expectations during your second visit. We are deeply sorry for your comments about the quality of our food. Sincerely

Reviewed 2 April 2016 via mobile

This hotel is excellent, especially for disabled with a wheelchair or mobility scooter as there are ramps everywhere or lifts/elevators to get you where you need to be. The staff are friendly and the breakfast buffet is excellent. The downside is there is only wifi in the lobby area and in a hotel of this size that can be a...

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1Thank Tracie S
HotelVolcanLanzarote, Director General at Hotel THe Volcan Lanzarote, responded to this review

Dear Guest, Thank you for taking your to post a review on Trip Advisor. We are glad to know that you had a good holiday and you would recommend us to other travellers. We regret the difficulties that supposed the size of the hotel for your family. The architecture of the hotel is based on the Canarian villages so the...

Huddersfield, United Kingdom
Reviewed 2 April 2016

The hotel has spacious rooms, we were up graded to a sea view room. All the staff were kind and caring nothing was a hassle and came naturally from them, they made you feel welcome. Breakfast buffet was first class with a wide range of choice and good quality, again the waiting staff were helpful. The pool was large with...

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Helpful?
Thank Paul S
HotelVolcanLanzarote, Director General at Hotel THe Volcan Lanzarote, responded to this review

Dear Guest, Thank you very much for taking your time to write this kind review about your stay in our hotel. It is a real pleasure to know that you and all your party have enjoyed your holidays with us. We are glad to know that our staff could fulfilled all your requests and wishes and that you were satisfied...

Middlewich, United Kingdom
Reviewed 1 April 2016

Just spent a week at the Volcan. What a lovely hotel, the staff are all so helpful and the facilities and location are great. We stayed in the Club section which was very peaceful and exactly as described on the website I would stay again when visiting Lanzarote. Hurlster, Cheshire

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1Thank Grant H
HotelVolcanLanzarote, Director General at Hotel THe Volcan Lanzarote, responded to this review

Dear Guest, Thank you for writing a review on Trip Advisor and giving us the highest mark. It is a real pleasure to know that we could have reached your expectations when you stayed in our Club Volcán and that all your wishes have been fulfilled. We hope to see you again in the near future here in Lanzarote. Sincerely

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Spa
  • Bar/Lounge
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Spa
  • Bar/Lounge
Room types
  • Suites
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Free Parking
  • Airport Transportation
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Hotel THe Volcán Lanzarote is placed in the South of Lanzarote, the island of the volcanoes. This is a five-star-resort that is distinguished by its excellence and its privileged location. With the yachting port Marina Rubicón at its feet and facing the sea, you will find this spectacular hotel designed as a typical village of Lanzarote. At it you will admire the distinctive architecture of the island. But you will also discover true replicas of emblematic places of the island like the church of Nuestra Señora de Guadalupe in Teguise at its entrance, or La Geria at its solarium. Hotel THe Volcán Lanzarote disposes of 255 rooms, five pools, four restaurants, three bars, conference rooms, a spa center and a gym. In addition, in Hotel THe Volcán Lanzarote you can enjoy a new exclusivity concept at its Club Volcán, an area only for adults. Hotel THe Volcán Lanzarote features 255 rooms that are distributed over twenty typical houses and give magnificent views of Lanzarote, Fuerteventura and Lobos Island. Designed taking care of every detail and where the sea blue colour stands up, we put at your disposal three room categories: the comfortable Double Room (Garden View, Sea View, Pool View), the elegant Junior Suite (Garden View, Pool View) and the outstanding Suite (Garden View, Sea View, Pool View). Following a new concept of luxury and privacy, we dispose of 48 rooms that form the Club Volcán, exclusively for adults. In the categories Double, Junior Suite and Suite, every room enjoys spectacular sea views. Hotel THe Volcán Lanzarote puts at your disposal a wide range of entertainment, sports, leisure and relaxing offers, providing an exquisite treat and service. Moreover, from the hotel you can directly access Marina Rubicón, which disposes of an ample shopping and leisure area. ... more   less 

Additional Information about Hotel THe Volcan Lanzarote

Address: C/ El Castillo 1, 30540 Playa Blanca, Lanzarote, Spain
Region: Spain > Canary Islands > Lanzarote > Playa Blanca
Price Range: $173 - $468 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Hotel THe Volcan Lanzarote 5*
Number of rooms: 255
Reservation Options:
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Also Known As:
Gran Melia Playa Blanca
Sol Melia Playa Blanca
Gran Melia Volcan Lanzarote
Hotel THe Volcan Lanzarote Playa Blanca
Hotel Style:
#1 Spa Hotel in Playa Blanca
#3 On the Beach Hotel in Playa Blanca
#5 Romantic Hotel in Playa Blanca
#5 Family Hotel in Playa Blanca
#5 Luxury Hotel in Playa Blanca
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Questions & Answers

Here's what travellers have asked, with answers from Hotel THe Volcan Lanzarote staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“make sure you know where the rooms are situated before you book.”
 of 5 bubbles gilesatpudsey, 22 Feb 2017 | Read review
“Worth paying the extra for a sea view”
 of 5 bubbles rdaviesgbr2016, 20 Feb 2017 | Read review
“Pay the extra and go Club Volcan, well worth it. Rooms in the 600's”
 of 5 bubbles 451maisie, 17 Feb 2017 | Read review
“Sea view rooms are worth their extra cost.”
 of 5 bubbles pgmflanagan, 16 Feb 2017 | Read review
“The Club, provided you aren't traveling with children as they are not allowed in this area.”
 of 5 bubbles salica1, 15 Feb 2017 | Read review
5 of 5