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Aparthotel Paradise Island

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Aparthotel Paradise Island
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2,660 Reviews from our TripAdvisor Community

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There are newer reviews for Aparthotel Paradise Island
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Showing 2,085: English reviews
Northampton, United Kingdom
Reviewed 5 August 2014

Stayed 14 nights 2 adults 2 children, 13 and 10. We stay All inclusive most years normally 3 star but saw this hotel at 4 star and thought that we would give it a go. I will review under most common headings: Arrival: pleasant welcome by staff, welcome refreshments made available but we just wanted to get to our room...

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Helpful?
1Thank terry r
HotelesLopez, Manager at Aparthotel Paradise Island, responded to this review

Dear terry r, Thank you very much for your detailed feedback of your recent stay at HL Paradise Island. We really appreciate your kind words about our hardworking, friendly team. However, we deeply regret not having been able to meet your expectations regarding the rating of our hotel. We are happy to inform you that we have already bought new...

scotland
Reviewed 5 August 2014 via mobile

Just back from Paradise Island & it is a hell hole. Dated, dirty, disgusting hotel! Food was vile, restaurant filthy as were the rooms & pool areas. Would not recommend this hotel to anyone!! Needs total refurb & more staff - stay away & don't waste your money...

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7Thank gal71
Carlisle, United Kingdom
Reviewed 5 August 2014

We returned from here over a week ago.Although we had a good time coz it's what u make of it,I wouldn't return here, There was no activities for 12 and 14 year olds,the food was repetitive and cold,the rooms needed a good clean up,the ladies in the shop had no customer skills,Susan the kids club helper looked miserable,and never talked...

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Helpful?
3Thank Joanne B
HotelesLopez, Manager at Aparthotel Paradise Island, responded to this review

Dear Joanne B, Thank you for sharing your review on Tripadvisor. It is pleasing to read that you appreciated the pools and our Thomas Cook team. We wish to sincerely apologize if we did not live up to your expectations at all times. The Thomas Cook entertainment team as well as the HL entertainment team are trying their best to...

Birmingham, United Kingdom
Reviewed 5 August 2014

Returned from our family holiday yesterday,myself,wife daughter 14, and son 10,and after reading the reviews prior to travelling I was worried that we had made a huge mistake booking this hotel. BUT,we arrived about 6pm on the Monday, and check-in was very quick and efficient and informative, the staff at reception speak excellent English and nothing was too much trouble....

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12Thank Birchies
HotelesLopez, Manager at Aparthotel Paradise Island, responded to this review

Dear Birchies, Thank you for sharing your recent experience with the traveller community. We are delighted that you had a great time at our hotel and enjoyed especially the friendly service of our team! Furthermore we are happy to hear that you recommend our Chinese buffet and were able to use the extra space it provides. We are also happy...

Gillingham, United Kingdom
Reviewed 5 August 2014

I must be honest, I was a little nervous about this hotel after reading some of the reviews on tripadvisor - I shouldn't have been! We booked through Thomas Cook for a family of 5 (children 15, 13 and 4) and my dad (69) - we all had the best holiday ever. If you are looking for a family holiday,...

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8Thank Rob O
HotelesLopez, Manager at Aparthotel Paradise Island, responded to this review

Dear Rob O, We were thrilled that your stay with us has been “the best holiday ever” for your whole family! What a pleasure to read about your satisfaction towards the animation teams, Danielle and the friendly service by our staff. Rest assured that we will share your special mention with Danielle, Chelsea, and the rest of our team as...

Leicestershire, United Kingdom
Reviewed 5 August 2014

stayed 10 nights. family of 2 adults 2 children and 1 infant Right,let me start with negatives : lunch time meal are poor, consist of chips, sausage,ham bugers, hard or wet cobs, seasoned rice (which was really nice,but not everyday) salad, pizza and more fried food. we stayed for 10 days and after 4 days we were really bored, and...

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Helpful?
3Thank m h
HotelesLopez, Manager at Aparthotel Paradise Island, responded to this review

Dear m h, Thank you for your feedback regarding your recent stay at our HL Paradise Island. We are glad that you appreciated the attentive and efficient service of our personnel and the general cleanliness of our hotel. It is a pleasure to hear that you enjoyed our Dino Park and the entertainment teams. Thank you very much for your...

Wales, United Kingdom
Reviewed 3 August 2014

BAD 1.dated rooms 2.smelly drains 3.bad entertainment 4.too many beds around the pool 5.rubbish left around pool 6.wifi dosnt work(dont bother paying) GOOD 1.pool 2.slides 3.room size 4.food choise !!!

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1Thank Cerys W
HotelesLopez, Manager at Aparthotel Paradise Island, responded to this review

Dear Cerys W, Thank you for sharing your feedback with us. It is a pleasure to read that you appreciated the Dino Park, the pools and especially our large choice at the buffets. It is our goal to ensure that our guests have an excellent stay; therefore we truly regret to learn that we were not able to entirely live...

Reviewed 1 August 2014

Returned home after a 10 nights stay with my husband and 11 year old daughter, sadly we felt the hotel and it's facilities did not meet expectations for a 4* hotel. Check in was ok but no welcome drink, rooms very basic and rather dated, beds and sofa bed very uncomfortable, fridge was filthy and no kettle in our room....

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1Thank andy m
Manchester, United Kingdom
Reviewed 31 July 2014

Just returned from a weeks holiday at paradise island with my family (2children6 and 4) If your priority on holiday is your children having hours and hours of fun then you will definitely not be disappointed. As with all hotels there are negatives but there are so many options available you can escape the lively pool side atmosphere if that...

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14Thank FlissD79
Tipperary, Ireland
Reviewed 30 July 2014

Stayed here from 10th of July to 20th of July 2014. Found the hotel to be very nice rooms very comfortable staff always helpful and overall a lovely atmosphere in the hotel. The waterpark is excellent and my 11 year old son loved it. There was always sunloungers to be got here & the queues for the slides were never...

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3Thank shpow1972

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Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Free Internet
  • Bar/Lounge
  • Free Breakfast
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Tennis Court
Room types
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Paid Internet
Services
  • Children Activities (Kid / Family Friendly)
  • Free Parking
  • Shuttle Bus Service
  • Airport Transportation
  • Free Breakfast
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
HL Hotel Paradise Island resort is situaded in a small town of Yaiza in Lanzarote, near the fishing town of Playa Blanca and the Papagayo Beaches. The HL Hotel Paradise Island is an ideal place to enjoy your holiday with your family with great facilities and service in a relaxed atmosphere. ... more   less 

Additional Information about Aparthotel Paradise Island

Address: Urbanizacion Montana Roja, P-28, 35570 Playa Blanca, Lanzarote, Spain
Region: Spain > Canary Islands > Lanzarote > Playa Blanca
Price Range: $165 - $280 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Aparthotel Paradise Island 3*
Number of rooms: 289
Reservation Options:
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Also Known As:
Aparthotel Paradise Island Hotel Playa Blanca
Paradise Island Lanzarote
Aparthotel Paradise Island Playa Blanca
Paradise Island Playa Blanca
Aparthotel Paradise Island Lanzarote/Playa Blanca
Hotel Style:
#9 Top resorts Hotel in Playa Blanca
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Questions & Answers

Here's what travellers have asked, with answers from Aparthotel Paradise Island staff and other travellers.
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Questions? Get answers from Aparthotel Paradise Island staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Get a lower room number!”
 of 5 bubbles mitchellstephanie567, 4 Dec 2016 | Read review
“Higher numbers away from main bars”
 of 5 bubbles HSBwastheBest, 1 Dec 2016 | Read review
“Rooms in 100 row look over Fuertuventura”
 of 5 bubbles katStoke, 30 Nov 2016 | Read review
“we had 520 it was noisy but fine”
 of 5 bubbles Macs38, 27 Nov 2016 | Read review
“Ask for a pool view avoid room 561”
 of 5 bubbles Daz-avfcuk, 21 Nov 2016 | Read review
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