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HL Paradise Island

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HL Paradise Island
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2,838 Reviews from our TripAdvisor Community

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Showing 2,243: English reviews
Cumnock
Reviewed 17 January 2015

All inclusive and excellent, only downside was the entertainment, but if you are not bothered about this then it won't ruin your holiday. Water park has something for everyone and the kids club is good. Would definitely go back. Lager and soft drinks can be poured by yourself when the bars are open, cuts down queuing.

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Helpful?
10Thank Mogrob47
HotelesLopez, Manager at HL Paradise Island, responded to this review

Dear Mogrob47, thank you very much for reviewing your recent stay at HL Paradise Island. We are very happy that you have spent a fantastic holiday in our hotel. We are very glad to learn that you and your children had a lot of fun in our water park and that you enjoyed our kids club. For our whole team...

Wales
Reviewed 14 January 2015

Went to Paradise Island with 6 adults and 2 children aged 11 & 7. Pools were very cold even the pool that was supposed to be warm was cold. Dino Park was also cold and pool table and air hockey machine out of use - if pools were warmer and these were mended would be ok for the children but...

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7Thank Paula N
HotelesLopez, Manager at HL Paradise Island, responded to this review

Dear Paula N, thank you very much for your recent stay at HL Paradise Island and for your review. We are very happy that your holiday was lovely and that you enjoyed your walks along the sea and to the volcanoes. We are glad to learn that your apartment and the equipment as well as our friendly housekeeping team were...

East Devon, England
Reviewed 14 January 2015

I did expect also the self catering facilities as advertised as my son has special dietery needs and I was planning to feed him at the apartment but all we had was one hob that kept tripping and a pan, no microwave, kettle, tin or beer opener. And two patio chairs for us all. Food was adequate and seemed cooked...

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3Thank drats
HotelesLopez, Manager at HL Paradise Island, responded to this review

Dear drats, thank you very much for your recent stay at our hotel HL Paradise Island and for your review. We are very glad to learn that you have enjoyed our food and the service in our restaurant. It is very nice that your children had a lot of fun in our water park and that our friendly and helpful...

Felixstowe, England, United Kingdom
Reviewed 13 January 2015

went as 2 adults and a 4 year old for a week, returning home xmas day. Booked with Thomas cook, however we weren't added to the welcome meeting or my son allowed in the Thomas Cook kids club as we were on a 'different package' was advised we would had to pay for the kids club!!!! Luckily the hotel run...

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3Thank Fiona Wragg S
HotelesLopez, Manager at HL Paradise Island, responded to this review

Dear Fiona Wragg S, thank you very much for your recent stay at HL Paradise Island and for your review. We deeply regret the misunderstanding between you and Thomas Cook. Nevertheless we are very glad to learn that your children had a lot of fun with the hotel run kids club. We are very happy to learn that our rooms...

Pembrokeshire, United Kingdom
Reviewed 13 January 2015

We are a family of four, two children are 9&5, we arrived on 3rd jan 15 and left on 10th jan, we stayed at room 113, we had a partial sea view and partial view of Fuerteventura our room was a bit dated but we only used it to sleep in. It was cleaned every day, the staff are outstanding,...

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9Thank sunlover822015
HotelesLopez, Manager at HL Paradise Island, responded to this review

Dear sunlover822015, thank you very much for your recent stay at HL Paradise Island and for your praising words. We are very glad to learn that you have spent a fantastic and relaxing holiday in our hotel. We are very happy that the cleanliness of the hotel as well as the food were absolutely to your satisfaction. We especially thank...

Reviewed 12 January 2015

taken there by error, for one night, and half the following day, far to long, the staff that we meet where nice and helpful, but not thomas cooks, like a nursery with a bar, not for anyone over thirty without kids

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2Thank mick r
Reviewed 12 January 2015

We stayed at this hotel for 1 week. returning home yesterday. Positives - clean, spacious room. Beds were comfy. food was really nice, I'm not sure if management has taken note of previous reviews as we had no problem with undercooked food. everything was cooked well. The restaurant wasn't too busy, however we probably went at times which were quieter...

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1Thank clpw141
Reviewed 11 January 2015 via mobile

Really enjoyed the holiday, staff where lovely rooms cleaned everyday, staff where helpful, food was ok could have had more for children. Pool was cold though only downside as my wee boy wouldn't go into it without a boat, club reps where great with the children. Would go again as easy access to beach.

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3Thank Nicola Annmarie C
HotelesLopez, Manager at HL Paradise Island, responded to this review

Dear Nicola Annmarie C, thank you very much for reviewing your recent stay at HL Paradise Island. We are glad to learn that you have spent a fantastic holiday here in our hotel and that the staff as well as the cleanliness of the rooms were to your satisfaction. We regret that you perceived the water temperature as cold although...

Saint Nicolas, Belgium
Reviewed 11 January 2015

The appartments were basic but OK, we were 3 adults and the appartment was big enough for the 3 of us, although the matresses were of bad quality. The hotel is a Club Hotel for Thomas Cook UK. Full of English people. The breakfast was good and plenty of choice. Lunch and Dinner always the same; too much meat. Fish...

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1Thank Nathalie D
A TripAdvisor Member
1 review
Reviewed 10 January 2015

Disappointing, tired hotel. Rooms were dated, felt damp, door fell off the kitchen unit, lights tripped out when the hob was turned on. Urine smell on the stairway to the apartment. Food, although varied was usually only slightly warm, unless it was chips. Snack bar food was often surrounded by flies. Poolside loungers only had one position. Slide area out...

Review collected in partnership with Co-operative Travel
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Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Free Internet
  • Bar/Lounge
  • Breakfast included
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Paid Wifi
  • Paid Internet
Services
  • Children Activities (Kid / Family Friendly)
  • Free Parking
  • Shuttle Bus Service
  • Airport Transportation
  • Breakfast included
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
HL Hotel Paradise Island resort is situaded in a small town of Yaiza in Lanzarote, near the fishing town of Playa Blanca and the Papagayo Beaches. The HL Hotel Paradise Island is an ideal place to enjoy your holiday with your family with great facilities and service in a relaxed atmosphere. ... more   less 

Additional Information about HL Paradise Island

Address: Urbanizacion Montana Roja, P-28, 35570 Playa Blanca, Lanzarote, Spain
Region: Spain > Canary Islands > Lanzarote > Playa Blanca
Price Range: $179 - $290 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — HL Paradise Island 3*
Number of rooms: 289
Reservation Options:
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Also Known As:
Aparthotel Paradise Island Hotel Playa Blanca
Paradise Island Lanzarote
Aparthotel Paradise Island Playa Blanca
Paradise Island Playa Blanca
HL Paradise Island Lanzarote/Playa Blanca
Hotel Style:
#8 Top resorts Hotel in Playa Blanca
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Questions & Answers

Here's what travellers have asked, with answers from HL Paradise Island staff and other travellers.
590 questions
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Llandudno, United Kingdom
over a year ago

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Questions? Get answers from HL Paradise Island staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“rooms away from entertainment are quieter”
 of 5 bubbles gordieb1956, 27 Mar 2017 | Read review
“south facing balcony, room 236 has a private balcony if you like to get an all over tan”
 of 5 bubbles kevin1200r, 27 Mar 2017 | Read review
“Ask forfirst floor if a couple”
 of 5 bubbles 69JACKAL, 20 Mar 2017 | Read review
“Rooms 106 and 108 are great”
 of 5 bubbles karenmarieduff1, 20 Mar 2017 | Read review
“We had a pool view”
 of 5 bubbles lister_natalie82, 20 Mar 2017 | Read review
5 of 5