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HL Paradise Island

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HL Paradise Island
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2,878 Reviews from our TripAdvisor Community

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Showing 2,278: English reviews
Reviewed 12 January 2015

taken there by error, for one night, and half the following day, far to long, the staff that we meet where nice and helpful, but not thomas cooks, like a nursery with a bar, not for anyone over thirty without kids

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2Thank mick r
Reviewed 12 January 2015

We stayed at this hotel for 1 week. returning home yesterday. Positives - clean, spacious room. Beds were comfy. food was really nice, I'm not sure if management has taken note of previous reviews as we had no problem with undercooked food. everything was cooked well. The restaurant wasn't too busy, however we probably went at times which were quieter...

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1Thank clpw141
Reviewed 11 January 2015 via mobile

Really enjoyed the holiday, staff where lovely rooms cleaned everyday, staff where helpful, food was ok could have had more for children. Pool was cold though only downside as my wee boy wouldn't go into it without a boat, club reps where great with the children. Would go again as easy access to beach.

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3Thank Nicola Annmarie C
HotelesLopez, Manager at HL Paradise Island, responded to this review

Dear Nicola Annmarie C, thank you very much for reviewing your recent stay at HL Paradise Island. We are glad to learn that you have spent a fantastic holiday here in our hotel and that the staff as well as the cleanliness of the rooms were to your satisfaction. We regret that you perceived the water temperature as cold although...

Saint Nicolas, Belgium
Reviewed 11 January 2015

The appartments were basic but OK, we were 3 adults and the appartment was big enough for the 3 of us, although the matresses were of bad quality. The hotel is a Club Hotel for Thomas Cook UK. Full of English people. The breakfast was good and plenty of choice. Lunch and Dinner always the same; too much meat. Fish...

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1Thank Nathalie D
A TripAdvisor Member
1 review
Reviewed 10 January 2015

Disappointing, tired hotel. Rooms were dated, felt damp, door fell off the kitchen unit, lights tripped out when the hob was turned on. Urine smell on the stairway to the apartment. Food, although varied was usually only slightly warm, unless it was chips. Snack bar food was often surrounded by flies. Poolside loungers only had one position. Slide area out...

Review collected in partnership with Co-operative Travel
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Thank A TripAdvisor Member
Crook, United Kingdom
Reviewed 10 January 2015

We are a family of 4 arrived at paradise island 1st January 2015 for a week. On arrival our room wasn't made up ready for us.We found this hotel dirty, cats wandering around everywhere, food laid on floor of restaurant for 3-4 nights, food cold and under cooked which resulted in my husband being poorly, 1 member of staff serving...

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3Thank Tammy S
Birmingham, United Kingdom
Reviewed 10 January 2015

Stayed her last summer, the hotel is fine and and the staff were ok. The food choice is terrible we had pork most days, somedays the main dish was pork afternoon and evening. There is a chinese buffet but its poor. The resteraunt cant cope with the number of guests staying at the resort, one afternoon i went and sat...

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2Thank Nikolas B
HotelesLopez, Manager at HL Paradise Island, responded to this review

Dear Nicolas B, we thank you very much for your recent stay at HL Paradise Island and for your review. We are happy to learn that your overall experience was positive and that you enjoyed our water park. Furthermore we are glad to learn that our friendly and helpful staff was to your satisfaction. We deeply regret that we could...

glasgow scotland
Reviewed 10 January 2015

This hotel is not for couples of any age! The hotel is in need of updating, the apartments were clean made service, everyday, it is not what I class 4 star only got star rating for having, spa, waterpark & laundry. The main problem is that families on holiday seem to think it other holiday makers responsibility to look after...

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1Thank curlyt0ps
HotelesLopez, Manager at HL Paradise Island, responded to this review

Dear curlyt0ps, thank you very much for reviewing your recent stay at HL Paradise Island. We are very glad to learn that the cleanliness of the apartments as well as the presentation of the food were to your liking. We thank you very much for your comment on two of our employees and the great Thomas Cook entertainment team. We...

Fife, United Kingdom
Reviewed 7 January 2015 via mobile

Would recommend for Xmas and all year round and cheap holiday, would go bck at the right price Staff were lovely - entertainment for kids was excellent, water parks fun Food was good too lots of selection - we had a large group of us and all enjoyed it

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8Thank Sugerpanda322
HotelesLopez, Manager at HL Paradise Island, responded to this review

Dear Sugerpanda322, thank you very much for your recent stay in our hotel HL Paradise Island. We are glad to learn that you have spent a fantastic holiday and that you would like to come back. We especially thank you for your comment on our lovely staff and the entertainment for kids. We are very happy that you have had...

Reviewed 7 January 2015 via mobile

We went there for new year should of been my wife and 2 kids my son dislocated his knee days before so could not fly this was a omen cause we could of claimed all our 2600 we paid but my son said no you 3 go wish I would of claimed it all back now all I can say...

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2Thank Malcolm H

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Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Free Internet
  • Bar/Lounge
  • Breakfast included
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Paid Wifi
  • Paid Internet
Services
  • Children Activities (Kid / Family Friendly)
  • Free Parking
  • Shuttle Bus Service
  • Airport Transportation
  • Breakfast included
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
HL Hotel Paradise Island resort is situaded in a small town of Yaiza in Lanzarote, near the fishing town of Playa Blanca and the Papagayo Beaches. The HL Hotel Paradise Island is an ideal place to enjoy your holiday with your family with great facilities and service in a relaxed atmosphere. ... more   less 

Additional Information about HL Paradise Island

Address: Urbanizacion Montana Roja, P-28, 35570 Playa Blanca, Lanzarote, Spain
Region: Spain > Canary Islands > Lanzarote > Playa Blanca
Price Range: $183 - $303 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — HL Paradise Island 3*
Number of rooms: 289
Reservation Options:
TripAdvisor is proud to partner with Priceline, TripOnline SA, Booking.com and HotelQuickly so you can book your HL Paradise Island reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Aparthotel Paradise Island Hotel Playa Blanca
Paradise Island Lanzarote
Aparthotel Paradise Island Playa Blanca
Paradise Island Playa Blanca
HL Paradise Island Lanzarote/Playa Blanca
Hotel Style:
#8 Top resorts Hotel in Playa Blanca
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Questions & Answers

Here's what travellers have asked, with answers from HL Paradise Island staff and other travellers.
621 questions
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Llandudno, United Kingdom
over a year ago

See all questions (621)

Questions? Get answers from HL Paradise Island staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“second/top floor is better! All day sun, amazing views and no banging from other holidayers!”
kirstybutler91, 19 Apr 2017 | Read review
“1st floor apartments are good with two balconys”
shepherdsHastings, 12 Apr 2017 | Read review
“We had room 221. Easy access for pool and restaurant.”
gillybean2017, 11 Apr 2017 | Read review
“Upstairs Apartments have private balconies where as the downstairs only have an open terrace.”
CherieS367, 11 Apr 2017 | Read review
“Try to get the rooms close to the pool if possible. some of the rooms require quite a bit walking distance.”
T5033XUnicoleh, 9 Apr 2017 | Read review
5 of 5