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Just back from a weeks Holiday with the family and i feel i must highlight some small issues. Had a good holiday but i’ve stayed in better Places however, I dont think i’d go back there:
Rooms: where ok and clean however, the cleaners didn’t...More
Just back from two weeks here. We had a good time.
Overall review for this hotel is that it is OK. But there is much room for improvement.
We went as a group of 7 with 3 children 5/9/9.
They were well entertained for the...More
At first was ok but after 4th day I was so let down staff were all lovely and at nite the bar staff were very friendly until they started giving my wife the wrong change and laughing so they knew they were sinking a few...More
Stayed here for a week with my 4 year old son , lovely resort for a boy of his age .... Great water park , clean pools , spotless resort , a gorgeous beach 5 minute walk away , the rooms are bungalow style which...More
Response from Relaxia Lanzasu... C, The entire Relaxia Lanzasur Club Team at Lanzasur ClubResponded 1 week ago
First of all we would like to thank you for sharing your opinion here on the Trip Advisor community, we are sure that other travellers appreciate it.
I am delighted to read that you enjoyed your stay and your overall experience was positive....More
First time in Lanzarote, booked via TUI / First Choice for a family of 4 - 2 adults & 2 kids aged 5&8.
We arrived in the evening at around 8:30pm, quick check in on arrival and staff were friendly and helpful. This...More
Response from Relaxia Lanzasu... C, Team at Lanzasur ClubResponded 1 week ago
First of all we would like to say thank you for choosing our hotel and for sharing your experience with other travelers.
We have seen that we have not fulfilled your expectations, we have taken note of everything you mention in your mail...More