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Traveller (1169)
Pool & Beach (214)
Room & Suite (175)
Overview
  • Excellent28%
  • Very good40%
  • Average20%
  • Poor7%
  • Terrible5%
Travellers talk about
“water park”(327 reviews)
“animation team”(174 reviews)
“splash resort”(20 reviews)
AMENITIES
Internet
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Rooms
Restaurant
3 Star accommodation
All hotel details
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Reviews (1,888)
Filter reviews
1,385 results
Traveller rating
426
497
274
105
83
Traveller type
Time of year
LanguageEnglish
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426
497
274
105
83
Show reviews that mention
All reviewswater parkanimation teamsplash resortwave machineaqua lavafamily holidaypool barinterconnecting dooradjoining bungalowsbig slidesgreat holidaylife guardsevening entertainmentkids clubkids buffetsaladmini disco
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1 - 5 of 1,385 reviews
Reviewed today via mobile

Just back from a weeks Holiday with the family and i feel i must highlight some small issues. Had a good holiday but i’ve stayed in better Places however, I dont think i’d go back there: Rooms: where ok and clean however, the cleaners didn’t...More

Thank Seosamh O
Reviewed yesterday via mobile

Just back from two weeks here. We had a good time. Overall review for this hotel is that it is OK. But there is much room for improvement. We went as a group of 7 with 3 children 5/9/9. They were well entertained for the...More

2  Thank russ1854
Reviewed 3 days ago via mobile

At first was ok but after 4th day I was so let down staff were all lovely and at nite the bar staff were very friendly until they started giving my wife the wrong change and laughing so they knew they were sinking a few...More

1  Thank liam s
Reviewed 1 week ago

Stayed here for a week with my 4 year old son , lovely resort for a boy of his age .... Great water park , clean pools , spotless resort , a gorgeous beach 5 minute walk away , the rooms are bungalow style which...More

Thank 311Lisa
Response from Relaxia Lanzasu... C, The entire Relaxia Lanzasur Club Team at Lanzasur ClubResponded 1 week ago

Dear Lisa, First of all we would like to thank you for sharing your opinion here on the Trip Advisor community, we are sure that other travellers appreciate it. I am delighted to read that you enjoyed your stay and your overall experience was positive....More

Reviewed 1 week ago

First time in Lanzarote, booked via TUI / First Choice for a family of 4 - 2 adults & 2 kids aged 5&8. Reception - We arrived in the evening at around 8:30pm, quick check in on arrival and staff were friendly and helpful. This...More

Thank J0nB1
Response from Relaxia Lanzasu... C, Team at Lanzasur ClubResponded 1 week ago

Dear Guest, First of all we would like to say thank you for choosing our hotel and for sharing your experience with other travelers. We have seen that we have not fulfilled your expectations, we have taken note of everything you mention in your mail...More

View more reviews
About
Amenities
Top amenities
Pool
Restaurant
Free Parking
Fitness Centre with Gym / Workout Room
Bar/Lounge
Hotel Amenities
Free Parking
Children Activities (Kid / Family Friendly)
Wheelchair Access
Airport Transportation
Meeting Rooms
Laundry Service
Multilingual Staff
Self-Serve Laundry
Breakfast Available
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Heated pool
Outdoor pool
Details
Price range
US$149 - US$268 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#11 Family Hotel in Playa Blanca
#15 Mid-range Hotel in Playa Blanca
#5 Mountain View Hotel in Playa Blanca
#20 Quiet Hotel in Playa Blanca
Room types
Kitchenette, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$149 - US$268 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#11 Family Hotel in Playa Blanca
#15 Mid-range Hotel in Playa Blanca
#5 Mountain View Hotel in Playa Blanca
#20 Quiet Hotel in Playa Blanca
Room types
Kitchenette, Non-Smoking Rooms, Family Rooms, Accessible rooms
Add Photo Photos
Traveller (1169)
Pool & Beach (214)
Room & Suite (175)
Dining (95)
Amenities (127)
Family and Play Areas (39)
Business Centre & Event Rooms (3)
Questions & Answers
Ask a question
Beverley H
3 August 2018|
AnswerShow all 5 answers
Response from Relaxia Lanzasu... C | Property representative |
Good afternoon , unfortunately we do not book the late departure, one day before your departure, go through reception to ask if it is possible to stay in the room. Saludos
1
Vote
Google Translation
amandakidd1983
31 July 2018|
AnswerShow all 2 answers
Response from Gregorydublin | Reviewed this property |
Yes when it’s open for kids club you can use it
0
Votes
Alan N
30 July 2018|
AnswerShow all 3 answers
Response from john p | Reviewed this property |
We just kept the doors open and the bedroom window as it costs for air con
2
Votes
Room Tips
"there isnt much view from any bungalow they are all nice"
Read review
"amazing animation team"
Read review
"We were in room 1020 which was not far from pool area and main hotel"
Read review
"Some are sunny in the afternoon others only sunny in the morning - not sure if you can request."
Read review
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