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Masd Mediterraneo Hotel Apartamentos Spa

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Passeig Maritim 50, 08860 Castelldefels Spain
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US$142
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Traveller (164)
Room & Suite (72)
Pool & Beach (23)

About

#4 of 18 hotels in Castelldefels
Location
Cleanliness
Service
Value
Aparthotel with 45 exclusive and luxury apartments and room on the seaside with private swimming pool, spa, bar & restaurant. Located at Castelldefels -in the coast of Barcelona, Following an ultramodern style inspired by the fishermen's villages, Masd Mediterraneo's architecture evokes the surge and the curves of the sea, visible horizon from practically every corner of the complex. A perfect balance between familiar and welcoming environment and services and comfort of a quality aparthotel. A charming aparthotel facing the sea.
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Full view
Property amenities
Parking
Free High Speed Internet (WiFi)
Pool
Breakfast available
Beach
Bicycle rental
Children Activities (Kid / Family Friendly)
Car hire
Wifi
Hot bath
Indoor pool
Outdoor pool
Heated pool
Breakfast buffet
Conference facilities
Meeting rooms
Spa
Baggage storage
Concierge
Non-smoking hotel
Laundry service
Self-serve laundry
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Room features
Air conditioning
Kitchenette
Microwave
Refrigerator
Flatscreen TV
Room types
Ocean view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Family
Mid-range
Languages Spoken
English, Spanish

Location

Full view
41Car recommended
Grade: 41 out of 100
39Restaurantswithin 1 km
2Attractionswithin 1 km
199Reviews21Q+A22Room tips
Traveller rating
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Popular mentions
J H wrote a review Jun 2020
Milton Keynes, United Kingdom73 contributions71 helpful votes
Great location so close to the beach. Nice swimming pool. Friendly staff. Nice apartment with good views. Very clean. Great value for money. About 10mins from Barcelona airport so very convenient. Taxi took about 5mins to arrive.
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Date of stay: June 2020Trip type: Travelled as a couple
2 Helpful votes
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Response from MasdMediterraneo Turisticos, Director General at Masd Mediterraneo Hotel Apartamentos Spa
Responded 19 Jul 2020
Dear guest, Good morning, First of all, we would like to thank you for choosing our Hotel Masd Mediterraneo to spend your holidays. We are really happy to know that you enjoyed your holidays with us. We really appreciate your comments regarding our location, room, cleaning & staff. We would love to see you again in our Hotel Masd Mediterraneo, do not hesitate to contact us directly if you need some information for future bookings. Our staff will be happy to assist you at any time. Kind regards, Anna Gener Duty, Groups & Events Manager.
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Kris C wrote a review Dec 2019
Aberdeen, United Kingdom1 contribution
We stayed here for 2 nights to visit the nou camp it was a 30 min bus ride to Barcelona for 2.20 euros,lovely location on the beach and room was perfect with a warm indoor pool. The beds had full Memory foam mattresses and pillows so has an amazing sleep and the staff were very friendly, would highly recommend staying here and will definitely be coming back
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Date of stay: December 2019Trip type: Travelled with friends
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Response from hotemasdmediterraneo, Duty & Events Manager at Masd Mediterraneo Hotel Apartamentos Spa
Responded 9 Dec 2019
Dear guest, Good morning, First of all, we would like to thank you for choosing our Hotel Masd Mediterraneo to spend your holidays. We are really happy to know that you enjoyed your holidays with us. We really appreciate your comments regarding our location, room, indoor pool & staff. We would love to see you again in our Hotel Masd Mediterraneo, do not hesitate to contact us directly if you need some information for future bookings. Our staff will be happy to assist you at any time. Kind regards, Anna Gener
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Ben Lavery wrote a review Nov 2019
1 contribution
Me and my girlfriend book time online for the spa at 20:00, found out that the spa closes at 20:00. Why have an option to book at 20:00 then? When we check in, friendly front desk person puts together spa for us at 18:30 instead. We are escorted to spa. Jacuzzi is freezing. Pool is freezing. Sauna is freezing and dark. We immediately leave and tell the front desk about it. Front desk person calls in the person who escorted us to the spa. Person who escorted us to the spa gives us a dirty look as if we are accusing her of something. They deny it, saying the jacuzzi and pool are kept at the same temperature; ~30 degrees Celsius. We explain they were much colder than that, more like ~20 degrees Celsius. Front desk person defensively shrugs. Ok, fine, but a freezing sauna? Can we get a refund? Front desk person says no. Forget the spa, the rudeness of the staff to band together against us like that is not good customer service.
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Date of stay: November 2019
Location
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Sleep Quality
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Response from hotemasdmediterraneo, Deputy Hotel Dir. at Masd Mediterraneo Hotel Apartamentos Spa
Responded 7 Nov 2019
Dear guest, Honestly speaking, we are deeply dissapointed with your review, which distorts the reality completly. It´s true that you booked sauna on the software online (error corrected) for 20:00, however you were contacted via email, previous your arrival, and informed that time needed to be re-scheduled prior to 20:00. Furthermore, upon your arrival, I witnessed myself the warm and kind welcome given by our Recepcionit on duty. At that time, he explained very well to you the use of Spa and Sauna and you agreed to use sauna at 18;30. At this point, he even called our staff on duty (Alexandra) to guide you to the Spa and show you around, who made all her best to make you feel comfortbale. Your complaint about water temperature was handled and explained by both satff on duty and by myself next morning, confirming that water temperature in pool was 30 degres (Maximum allowed), air temperaturre about 23 and body temperature about 36-37, therefore everybody may feel different termal sensation. Furthermore, please be aware that all rest of guests using the pool that afternoon have even made positive comments online highlighting the ideal temperature of the pool water, which contrasts your impression. Pool temperature is checked 4 times every single day, registered and displayed in public board by the pool, accesible anytime. Regarding your booking for saunas, you went to use the saunas 10 minutes before closing (19:50), having scheduled it in advance for 18:30, so that´s the reason why you find it already not warm enough. Sauna is turned-on upon demand, and the time should be respected, since it may shut off automatically if not used after 90 minutes. Nevertheless, understanding the situation, I personally agreed to proceed with the refund, and it was automatically done at Reception after our talk. So, we do not believe how you confirm the contrary, neither how you take an explanation with sound arguments as ¨rudeness¨. In such case, we could also understand your ¨rudeness¨ and special concept of ¨customer service¨ You are free to leave this comment if you prefer, however our response may help other potential guests to have a much better understanding and come up with their own judgement afterall. Online reviews are a great tool, as long as it is used well-intentioned and on a truly base, objectively. Wishing you a safe return home! Kind regards,
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Siim R wrote a review Oct 2019
1 contribution
We have stayed there many times and as always staff has been very helpful! Rooms are nice and kids loved warm swimming pool despite cold and rainy autumn weather. If we happen to return to Barcelona then for sure we choose to visit Masd Mediterraneo again.
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Date of stay: October 2019
Cleanliness
Service
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Response from hotemasdmediterraneo, Duty & Events Manager at Masd Mediterraneo Hotel Apartamentos Spa
Responded 9 Dec 2019
Dear guest, Good morning, First of all, we would like to thank you for choosing our Hotel Masd Mediterraneo again to spend your holidays. We are really happy to know that you enjoyed your holidays with and it's a pleasure to have you back. We really appreciate your comments regarding our staff & rooms. We would love to see you again in our Hotel Masd Mediterraneo, do not hesitate to contact us directly if you need some information for future bookings. Our staff will be happy to assist you at any time. Kind regards, Anna Gener
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Emm6949 wrote a review Oct 2019
Bury, United Kingdom13 contributions25 helpful votes
Words can’t explain the level of hospitality, warmth and compassion received by all members representing this hotel. Upon arrival the night time staff member went above and beyond to source food for me as I arrived past midnight and everything was mainly closed. He even went with me to collect my food from the delivery driver (I am a woman travelling alone) I automatically felt at so much ease and won’t forget this kind man. Unfortunately during my stay I had an injury while losing balance on my bike. I ran into reception with blood pouring out of my hand and Robeto and Omid (what genuine people) sprung into action getting first aid equipment and bandaging my hand for me. A really special mention to Omid who is a real hero and a credit to this Hotel. He went out of his way for me, and I really thank him for his genuine concern and help at the time when I was in so much pain. Robeto also brought me anti septics, more bandages and water following the accident. Thank you so so much to this Hotel (which is also beautiful by the way) and it’s commendable staff, God bless you all, I hope this Hotel continues to prosper and that those who helped me during my stay are blessed. Cannot recommend this Hotel enough.
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Date of stay: October 2019Trip type: Travelled solo
1 Helpful vote
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Response from MasdMediterraneo Turisticos, Director General at Masd Mediterraneo Hotel Apartamentos Spa
Responded 4 Aug 2020
Dear Guest We always remind you with the small accident on the bicycle. Our help you did not give up and went ahead with your stay, providing everything you need. We hope you come back home well and a new experience to tell. Thank you for sharing your opinion on Tripadvisor for other customers. Thank you very much for your beautiful words and we would like to welcome you back to the Hotel. Greetings from the Reception Team.
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PRICE RANGE
US$90 - US$242 (Based on Average Rates for a Standard Room)
LOCATION
SpainCataloniaProvince of BarcelonaCastelldefels
NUMBER OF ROOMS
45
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Frequently Asked Questions about Masd Mediterraneo Hotel Apartamentos Spa
Which popular attractions are close to Masd Mediterraneo Hotel Apartamentos Spa?
Nearby attractions include OSS Danse Barcelone (0.7 km) and La Suite by lancaster (0.6 km).
What are some of the property amenities at Masd Mediterraneo Hotel Apartamentos Spa?
Some of the more popular amenities offered include an indoor pool, free wifi, and a spa.
Which room amenities are available at Masd Mediterraneo Hotel Apartamentos Spa?
Top room amenities include a kitchenette, air conditioning, and a flat screen TV.
What food & drink options are available at Masd Mediterraneo Hotel Apartamentos Spa?
Guests can enjoy breakfast during their stay.
Is parking available at Masd Mediterraneo Hotel Apartamentos Spa?
Yes, parking is available to guests.
What are some restaurants close to Masd Mediterraneo Hotel Apartamentos Spa?
Conveniently located restaurants include Unlugar, Spriz, and TasKa Restaurant & Tapas.
Are there opportunities to exercise at Masd Mediterraneo Hotel Apartamentos Spa?
Yes, guests have access to an indoor pool during their stay.
Are any cleaning services offered at Masd Mediterraneo Hotel Apartamentos Spa?
Yes, laundry service and self serve laundry are offered to guests.
Does Masd Mediterraneo Hotel Apartamentos Spa offer any business services?
Yes, guests have access to meeting rooms and conference facilities during their stay.
Which languages are spoken by the staff at Masd Mediterraneo Hotel Apartamentos Spa?
The staff speaks multiple languages, including English and Spanish.
Are there any historical sites close to Masd Mediterraneo Hotel Apartamentos Spa?
Many travellers enjoy visiting Museu del Cau Ferrat (15.3 km), Colonia Guell Gaudi Crypt (11.1 km), and Biblioteca Marta Mata (11.6 km).