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El Castell de Ciutat - Relais & Chateaux

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Traveller (203)
Room & Suite (64)
Dining (24)
Overview
  • Excellent67%
  • Very good24%
  • Average7%
  • Poor1%
  • Terrible1%
Travellers talk about
“outdoor pool”(7 reviews)
“dining room”(8 reviews)
Free Wifi
Free Parking
Breakfast included
Pool
Non-Smoking Rooms
Restaurant
Room Service
4 Star Hotel
All hotel details
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Reviews (469)
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98
40
9
2
1
Show reviews that mention
All reviewsoutdoor poolattention to detaildining roomhot tubwonderful viewtwo nightstour groupmany yearsevery staff memberenjoy the viewshort drivetasting menumedieval castlelocal townperfect facilitiesfree mini barjunior suite
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1 - 5 of 150 reviews
Reviewed 3 weeks ago

If so, this is what you get at this wonderful hotel which is near enough town to walk there yet far enough to feel that you are in the middle of nowhere. Attention to detail is everywhere. The staff are polite and helpful, the rooms...More

1  Thank CCGSpain
Response from Comercial E, Director de Relaciones Públicas at El Castell de Ciutat - Relais & ChateauxResponded 2 weeks ago

Thank you for taking the time to leave us a comment. We are glad you enjoyed the mountain views as it is one of our best features!. Glad your experience overall was satisfactory! Hope to welcome you again in the near future! Best regards, Hotel...More

Reviewed 15 March 2018

Our favorite place we stayed in Spain. While the town itself doesn't have much to offer, El Castell de Ciutat has everything you need. We took advantage of the spa which was very relaxing after a long red-eye flight. The hot tub outside overlooking the...More

Review collected in partnership with this hotel
Thank Undz4
Response from Comercial E, Public Relations Manager at El Castell de Ciutat - Relais & ChateauxResponded 4 weeks ago

We are glad yous stay was an amazing one and you were able to enjoy our facilities and the warm service of our staff. Regarding the town, although it is small, you can find many attractions such as Parc del Segre (Olimpic Parc), hiking routes,...More

Reviewed 12 March 2018

Beautiful Serene. Good option for staying in this town. Car needed if you want to go into town. Food was okay at breakfast though some excellent cheeses. A big tourbus stay so made breakfast too busy. Access to inside of castle not available to us,...More

Thank lajolla1
Response from Comercial E, Public Relations Manager at El Castell de Ciutat - Relais & ChateauxResponded 14 March 2018

Thank you for choosing our Hotel during your stay at The Pyrenees. It is possible to go into town by taking the main route or going through a gorgeous natural foot route which crosses the river. It is a 20 minutes walk (1,5 Km). We...More

Reviewed 11 February 2018

Staff were very friendly and helpful. Hotel has perfect facilities and is family friendly. Close to old town and very close to Andorra. We stayed at the hotel as our main reason for the trip was to visit Andorra

Review collected in partnership with this hotel
Thank Urban03
Response from Comercial E, Director de Relaciones Públicas at El Castell de Ciutat - Relais & ChateauxResponded 13 February 2018

We thank you for taking the time to share your experience with us. It was a pleasure to have you as our guest. We hope to welcome you again soon. Kind regards, El Castell de Ciutat

Reviewed 8 February 2018 via mobile

We had a great stay at the hotel. Hotel staff was amazing and nothing was ever too much for them. We stayed with a toddler and they were very accommodating. We chose the hotel for our trip to Andorra. Comparing to accommodation in Andorra not...More

Thank Missunderstanding13
Response from Comercial E, Director de Relaciones Públicas at El Castell de Ciutat - Relais & ChateauxResponded 13 February 2018

Thank you for choosing our Hotel for your stay at the Pyrenees. We are happy to receive your opinion; we work to make our guests enjoy the most of this experience. We will be delighted to welcome you again into our home. Kind regards, Hotel...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Free Parking
Restaurant
Room Service
Fitness Centre with Gym / Workout Room
Breakfast included
Bar/Lounge
Spa
Free High Speed Internet (WiFi)
Hotel Amenities
Free Parking
Room Service
Breakfast included
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Hot Tub
Bar/Lounge
Spa
Heated pool
Indoor pool
Outdoor pool
Details
Price range
US$140 - US$351 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms
Details
Price range
US$140 - US$351 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms
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Traveller (203)
Room & Suite (64)
Dining (24)
Pool & Beach (8)
Family and Play Areas (6)
Questions & Answers
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Room Tips
"Pyrenees view"
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"The tube is so narrow and we always had a problems to open and close the water flush"
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"Arrive early and check before committing"
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"Rooms on the first floor have a terrace that overlooks the beautiful valley. They have quaint pine cones on..."
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