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Britannia Hotel Newcastle Airport

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970 Reviews from our TripAdvisor Community

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Showing 958: English reviews
Newcastle upon Tyne, United Kingdom
Level Contributor
11 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed yesterday NEW

Booked a double room, got a family room, 2 singles and a bunk bed.. Okay. But the bed was comfy, the room was clean and the hotel was quiet. Its a good cheap place to get your head down for the night before or after a long flight.

Helpful?
Thank N456050
Bristol
Level Contributor
10 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 3 days ago NEW

I chose this hotel as it came up as the cheapest suggested option when booking a flight with Easyjet, as I only needed to stay for one night I thought it was quicker then looking elsewhere on websites for accommodation etc Staff - All the staff I dealt with at the hotel from the reception through to the bar etc... More 

Helpful?
Thank Brist0lTripper
Redcar, England, United Kingdom
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 6 days ago NEW

What a surprise! Excellent value and a surprisingly first rate dinner. The food quality was first rate, congrats to the chef. Really glad we decided to stay in and eat. The menu however, was a little sparse and of no use if your a vegetarian.

Helpful?
Thank Stephen P
NewcManager716, Manager at Britannia Hotel Newcastle Airport, responded to this review

Dear Stephen P, Thank you for taking the time to give us your feedback, its reassuring to know that you enjoyed your meal and your comments will be passed onto the kitchen team. We look forward to welcoming you back again next time. Best wishes Dean Routledge Operations Manager More 

Benidorm, Spain
Level Contributor
46 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
Reviewed 6 days ago NEW

This hotel was good value and included parking for the duration of our break away. 3-4 minute walk to the terminal too. Hotel is rough in parts, needs a refurb but we would definitely stay there again. Staff were excellent too, really good service provided by them.

Helpful?
Thank David G
NewcManager716, Manager at Britannia Hotel Newcastle Airport, responded to this review

Dear David G, We appreciate your honest review, our team will be thrilled with your positive comments about them and I will pass these on. Kindest regards, Dean Routledge Operations Manager More 

1 review
Reviewed 1 week ago NEW via mobile

4 of us stayed for 3 nights in double rooms 40 and 41 with breakfast and evening meal included on a National Holidays trip.Very satisfied with our stay, Friendly staff, good rooms and good food. No grumbles whatsoever for the price we paid -great value

Helpful?
Thank Mike T
NewcManager716, Manager at Britannia Hotel Newcastle Airport, responded to this review

Dear Mike T, We are so pleased you enjoyed your time with us and do hope to welcome you next time you are visiting the area Best wishes Dean Routledge Operations Manager More 

Stockton-on-Tees, United Kingdom
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 1 week ago via mobile

Recently stayed over for one night to visit the Airport duty free event ( 4th time we have visited). Excellent value , nice breakfast and evening meal and so conveniently located to catch the Metro train service into Newcastle. We will visit again in the summer as we did this year and then again in November.

Helpful?
Thank JulieH2122
NewcManager716, Manager at Britannia Hotel Newcastle Airport, responded to this review

Dear JulieH2122, Thanks for your feedback, I hope you managed to get a few bargains at the annual airport sale and we do look forward to seeing you again soon Best wishes Dean Routledge Operations Manager More 

1 review
Reviewed 1 week ago

Great location. Room fine apart from a very noisy toilet flush. Food really poor - most inedible. Not a very good welcome but change of staff was thankfully quite different. I would stay again but find somewhere else to eat.

Helpful?
Thank Suzanne W
NewcManager716, Manager at Britannia Hotel Newcastle Airport, responded to this review

Dear Suzanne W, Thank you for your comments, whilst we are disappointed you weren't satisfied with your food. Our staff do usually receive very positive feedback about our team members. We look forward to welcoming you again in the future. Kindest regards, Dean Routledge Operations Manager More 

Level Contributor
18 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
Reviewed 1 week ago via mobile

We booked a 3course meal and can honestly say its the worst meal I have had The chef needs a lesson on timing for his service as it was cold. Husband had vegetable soup which had to be sent back as cold and when main arrived we waited 3mins for potatoes and chips x which all were cold. Nicole the... More 

Helpful?
Thank elcee53
NewcManager716, Manager at Britannia Hotel Newcastle Airport, responded to this review

Dear elcee53, We are so sorry you had issues in the restaurant, the duty manager did as promised address your comments with the Head chef who passes on his apologies for the problems encountered. Nicole is a valuable member of our F&B team and your feedback will be relayed to her. Thank you once again for taking the time to... More 

Ulceby, United Kingdom
Level Contributor
69 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
Reviewed 1 week ago via mobile

I stayed here whilst on a course at the airport. The price for the room was very cheap and was less than £70 with breakfast, evening meal and a double bed upgrade (though I'd hardly call it a double) I'd agree with other reviews that the place could do with a refresh as the rooms are very tired. The staff... More 

Helpful?
Thank Rickandlisa999
NewcManager716, Manager at Britannia Hotel Newcastle Airport, responded to this review

Dear Rickandlisa999, Thanks for your comments, we do appreciate the time taken. All our double beds are standard doubles. Our happy hour is exceptional value for money and runs Sun-Fri 4-7pm, The Britannia burger mentioned is the most popular on our menu so good choice! The heating issues have been reported and are being worked on at present, we anticipate... More 

Alicante, Spain
Level Contributor
92 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 52 helpful votes
Reviewed 1 week ago via mobile

We stayed here for two nights. The hotel is well located for the airport. This hotel is extremely tired, all surfaces seem chipped or cracked and old. The bed was incredibly noisy but clean. I could not recommend this hotel to anyone as the rooms just aren't up to standard. Breakfast was quite poor, we had to keep asking them... More 

Helpful?
Thank Sean T
NewcManager716, Manager at Britannia Hotel Newcastle Airport, responded to this review

Dear Sean T, Thank you for taking the time to feedback to us. We are so sorry you experienced issues with stock at Breakfast. This isn't usually a problem however, your comments will be highlighted to the Head chef and Food & Beverage Manager to discuss why they fell short on this occasion. Kind regards, Dean Routledge Operations Manager More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Bar/Lounge
  • Room Service
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Laundry Service
Official Description (provided by the hotel)
The Britannia Newcastle Airport Hotel is situated next to Newcastle International Airport and is within easy walking distance of the terminal, only 7 miles from Newcastle City Centre. ... more   less 

Additional Information about Britannia Hotel Newcastle Airport

Address: Woolsington | Ponteland, Woolsington, Newcastle upon Tyne NE13 8DJ, England
Region: United Kingdom > England > Tyne and Wear > Newcastle upon Tyne > Woolsington
Price Range: $59 - $182 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Britannia Hotel Newcastle Airport 3*
Number of rooms: 105
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Also Known As:
Britannia Hotel Newcastle Upon Tyne
Britannia Hotel Newcastle Airport Newcastle Upon Tyne/Woolsington
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  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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