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Hilton Rome Airport Hotel

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Hilton Rome Airport Hotel
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3,848 Reviews from our TripAdvisor Community

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There are newer reviews for Hilton Rome Airport Hotel
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Showing 2,790: English reviews
Hong Kong, China
Level Contributor
36 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed 27 December 2014

Had a late arriving long haul flight so booked the Hilton for 1 night. The main bridge connecting the airport to the hotel closes at midnight, so you need to walk much further around, and then there are no signs to help. When we finally found the hotel, which is a good 15 min walk via bridges, the hotel staff... More 

Helpful?
1 Thank D R
HiltonRomeAirport, Responsabile relazioni con la clientela at Hilton Rome Airport Hotel, responded to this review

Dear Guest, Thank you very much for posting your review on TripAdvisor. I am very pleased to know that the overall experience has been pleasant despite the initial difficulties in reaching the hotel. Glad to know that you enjoyed the free upgrade and the comfort of the room. Looking forward to welcoming you again in the near future. Best regards.... More 

Montreal, Canada
Level Contributor
13 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed 23 December 2014

The Hilton Rome Airport was a little worse for wear and definitely due for management to walk through the property with a critical eye. The room I was given could have used some more TLC during cleaning, especially the bathroom which had an occasional ant crawling around. In contrast, the Hilton Garden Inn nearby offers more bang for the buck... More 

Helpful?
Thank mr911turbo
HiltonRomeAirport, Responsabile relazioni con la clientela at Hilton Rome Airport Hotel, responded to this review

Dear Guest, Thank you for posting your comments on your stay with us. I have carefully reviewed all your comments and will surely help us to improve our future performance and deliver the level of standards and service our guests expect from the Hilton. Looking forward to welcoming you again in the near future. Best regards. Laura Bolzoni Executive Office More 

Alexandria, Virginia
Level Contributor
243 reviews
114 hotel reviews
common_n_hotel_reviews_1bd8 188 helpful votes
Reviewed 23 December 2014

We arrived at the Hotel having just had a bag stolen at the Rome Termini Station just prior to boarding the train to the airport, We were a bit overwhelmed. The staff was very accommodating. and caring. They upgraded our room, offered to drive me to terminal 3 to make a police report and made sure we were able to... More 

Helpful?
1 Thank celebrationtiger
HiltonRomeAirport, Responsabile relazioni con la clientela at Hilton Rome Airport Hotel, responded to this review

Dear Guest, Thank you so much for sharing your experience on TripAdvisor. I am very sorry to hear about the unfortunate experience and perfectly understand how distressful this event might have been. I am happy to hear that our Team, and Donatella in particular, went out of their way to make sure that you felt welcome and looked after and,... More 

United States
Level Contributor
129 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 103 helpful votes
Reviewed 19 December 2014 via mobile

One needs to go via the bridge on the first floor in the airport some 10 mins of indoor walking to get there. Rooms are clean and very okay, and staff is helpful. Wouldn't want to stay there unless I have a flight to catch. Like with most Hilton's, Wi-Fi is NOT free in the rooms, which is quite disappointing...

Helpful?
Thank XtremeTravel
HiltonRomeAirport, Responsabile relazioni con la clientela at Hilton Rome Airport Hotel, responded to this review

Dear Guest, Thank you for posting your review on TripAdvisor. I am glad that the stay has been up to your expectations and look forward to welcoming you again on the occasion of a future stop in Rome. Best wishes. Laura Bolzoni Executive Office More 

Sechelt, Canada
Level Contributor
19 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 18 December 2014

The Hilton Rome Airport was a good choice for us after disembarking from a cruise. It was a bit of a drive from Civitavecchia but it was right near the airport. The rooms were spacious and well equipped. It was very quiet considering the proximity to the airport. The breakfast provided was outstanding with a variety of buffet style items.... More 

Helpful?
1 Thank J C
HiltonRomeAirport, Responsabile relazioni con la clientela at Hilton Rome Airport Hotel, responded to this review

Dear Guest, Thank you so much for sharing your views on your stay with us. I am extremely pleased to learn that the stay has been up to your expectations and that you enjoyed the comfort and quality of our rooms as well as the breakfast buffet and courtesy shuttle to the city center. Looking forward to welcoming you again... More 

1 review
Reviewed 18 December 2014 via mobile

The amenities rated a 5 but staff only commanded a 4☆ rating. The we're not very helpful or knowledgeable. So if you rely on staff to inform or assist you in traveling around a foreign city, just understand that they have some deficiency in this area.

Helpful?
Thank Mickey M
HiltonRomeAirport, Responsabile relazioni con la clientela at Hilton Rome Airport Hotel, responded to this review

Dear Guest, Thank you for posting your review. I am sorry to learn that the team was not helpful on this occasion and failed in assisting you with your travel needs. Guest service is our top priority and all Team strives to deliver an exceptional guest experience. We are glad that the overall experience has been satisfactory and really hope... More 

Wexford, Ireland
Level Contributor
30 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
Reviewed 15 December 2014

I went to the other Hilton nearby first and was shocked by it. This place is marginally better although at €230 per night not worth the rate. The receptionists were pleasant and helpful. The room was tired and in dire need of investment but pleasant enough and nice and quiet. Only one english language tv channel, Sky News. The restaurant... More 

Helpful?
Thank LennyL542
HiltonRomeAirport, Responsabile relazioni con la clientela at Hilton Rome Airport Hotel, responded to this review

Dear Guest, thank you for posting your review on TripAdvisor. I have carefully reviewed all your comments and sorry to hear that the overall experience has not been up to your expectations, despite the comfort of the room, your restaurant dinner and the service delivered by the Team. Regarding the breakfast charge, this refers to our Full American breakfast buffet.... More 

Buffalo, New York
Level Contributor
84 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 68 helpful votes
Reviewed 15 December 2014 via mobile

Perfect place for our 2 night stay before a cruise. Carmen *(I think her name) was so great at check-in (hope she enjoyed NYC for Thanksgiving!) We stayed in a room on the Executive Floor and it was comfy enough for 3 people. Loved that we had free wi-fi and a great breakfast included each day. The best , best... More 

Helpful?
2 Thank tamrabear
HiltonRomeAirport, Responsabile relazioni con la clientela at Hilton Rome Airport Hotel, responded to this review

Dear Guest, thank you so much for posting your review. It is such a pleasure to read your nice words and compliments. It is always rewarding to know that we have happy guests and were able to deliver the level of service and the kind of experience our guests expect from the Hilton. Looking forward to welcoming you again on... More 

Jennings, La.
Level Contributor
22 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed 7 December 2014 via mobile

Recently stayed at this hotel after a 2 week stay in Italy. Booked here due to connection to airport. Upon check in, I was told that there was a shuttle to our terminal. Was told that shuttle ran every 10 minutes. There was no need to schedule a specific time to be picked up. When we went down early the... More 

Helpful?
Thank mjrwjr
HiltonRomeAirport, Responsabile relazioni con la clientela at Hilton Rome Airport Hotel, responded to this review

Dear Guest, Thank you for taking the time to post your review on TripAdvisor. Regarding the shuttle issue, as explained in previous correspondence exchanged with the General Manager, the transfer to the Airport is not a standard service we provide (being directly connected to the Terminals via covered overpass) and an exact schedule cannot be guaranteed as it depends on... More 

Travellers are raving about these Fiumicino hotels

Los Angeles, California
Level Contributor
188 reviews
63 hotel reviews
common_n_hotel_reviews_1bd8 94 helpful votes
Reviewed 4 December 2014

I was happy that they honored my diamond status and upgraded me to a suite. I had two issues with the room, but they were resolved by the hotel. The location is excellent i.e. you walk from the airport terminal to the hotel. They have a bus that takes you from the hotel to the center of Rome and picks... More 

Helpful?
3 Thank Keith P
HiltonRomeAirport, Responsabile relazioni con la clientela at Hilton Rome Airport Hotel, responded to this review

Dear Guest, thank you for sharing your comments on your stay with us. I am glad that the overall experience has been up to your expectations and that the issues reported were promptly and effectively resolved by the Team. It is also very nice to know that you were satisfied with the level of service received and you will choose... More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
GreenLeadersGold level
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Family Rooms
  • Suites
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Business Centre with Internet Access
  • Room Service
  • Meeting Rooms
  • Shuttle Bus Service
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Airport Transportation
  • Conference Facilities
Official Description (provided by the hotel)
Hilton Rome Airport is directly connected to Leonardo da Vinci Fiumicino Airport via a covered overpass with a moving walkway, just 7 minutes walking ditance. Stylishly appointed and modern in design, this contemporary hotel offers upscale amenities, fine dining and warm hospitality, supported by friendly and professional Hilton Team Members. 35 minutes from downtown Rome by complimentary shuttle bus 8 times a day, free wi-fi Internet access in public areas, swimming pool with Jacuzzi and Fitness Centre featuring the latest generation of cardio and strength training equipment, will help you to feel your best during the stay. 517 stylish and soundproof guest rooms including 108 Executive Rooms and 15 Suites with access to the Executive Lounge (serving complimentary breakfast and refreshments all day). On site Le Colonne Restaurant serving Buffet breakfast, lunch and dinner and Caffe Tevere Bistro with a delicious selection of pizzas, pastas, burgers and creative salads. A Kids Menu is also available, offering chicken nuggets, mini burgers and ice cream. An In-Room Dining menu is located in each guest room and offers a variety of food and beverage items for you to enjoy. Hilton Rome Airport is located 8 miles from the Parco de Medici business district and 6.5 miles from Fiera di Roma Exhibition Centre. Parco Leonardo shopping mall is just one train stop from the Airport station. ... more   less 

Additional Information about Hilton Rome Airport Hotel

Address: Via Arturo Ferrarin, 2, 00054, Fiumicino, Italy
Region: Italy > Lazio > Province of Rome > Fiumicino
Price Range: $229 - $317 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hilton Rome Airport Hotel 4*
Number of rooms: 517
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Booking.com, Hilton EMEA, Cancelon, Priceline, Orbitz, Cheap Tickets, Agoda, Odigeo and Travelocity so you can book your Hilton Rome Airport Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Hilton International Fiumicino
Hilton Fiumicino
Rome Hilton
Hilton Rome Airport Hotel Fiumicino
Hotel Style:
#2 Green Hotel in Fiumicino
#8 Luxury Hotel in Fiumicino
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Rome Airport Hotel staff and other travellers.
86 questions
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Nedlands, Australia
New York City, New York

I have booked a room through Holland America Cruise Lines and will be arriving on the morning of October 11th at 10:30 am via Aer Lingus from Dublin. The cruise line will be picking me up the next day (October 12th) and transfer me to the cruise ship in Chivitaveccia. Could Laura Bolzoni in your Executive Office please email the following information to me Or advise me as to how I might receive this information?

Please give me an email address to contact Laura Bolzoni. This website would not permit me to submit mine!

The schedule of the complimentary shuttle bus schedule from the hotel and return to the hotel on October 11th & October 12th. including the time of the first shuttle to Rome and the last shuttle from Rome to the hotel.

The usual time that Holland America's Shuttle picks up it's passengers from the hotel.

Is my breakfast complimentary on October 12th?

If my flight arrives at 10:30 am, will my room be ready and what time do you anticipate the time to be for the first shuttle that I can take?

I only have a very short time in Rome.

The name of the Sightseeing tour operator that your hotel recommends for tours in Rome (that include pick up and return transfers from your hotel) including their website address and email address.

If possible could she please scan their brochure and email it to me?

I thank you in advance for your anticipated prompt attention and assistance.

I am looking forward to hearing back from you at your earliest convenience in order that I can make my plans.

Sincerely, Joe McG.

3 months ago

See all questions (86)

Questions? Get answers from Hilton Rome Airport Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“All the accommodations were good. Ask for a room nearer the elevators”
 of 5 bubbles atstrav, 17 Nov 2016 | Read review
“Daily shuttle 8 times into Rome and back. So convenient to be right at the airport.”
 of 5 bubbles eb284, 14 Nov 2016 | Read review
“I only slept here one night and only saw one room and therefore do not opine!”
 of 5 bubbles ewaldbiemans, 11 Nov 2016 | Read review
“5th floor rooms away from the elevators are quiet. We did not notice any flights leaving.”
 of 5 bubbles TravelinBev2013, 10 Nov 2016 | Read review
“Eat in the restaurant and get the big steak”
 of 5 bubbles jklein50, 9 Nov 2016 | Read review
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