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Shangri-La Hotel Changzhou

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Shangri-La Hotel Changzhou
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136 Reviews from our TripAdvisor Community

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Showing 65: English reviews
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Hitchin, United Kingdom
Reviewed 1 week ago

Recently stayed here for just 1 night for business. The factory which I was visiting chose it and I'm glad that they did as it was really nicely furnished with very pleasant and helpful staff. Palatial room with nice view over the lake. Nice little bar downstairs with live music and pool table etc. Only regret was that my alarm...

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Helpful?
Thank binnybo
Sophia J, Manager at Shangri-La Hotel Changzhou, responded to this review

Thank you very much for choosing Shangri-la hotel, Changzhou and sharing your stay experience with us. We value your opinion and be pleased that you had a wonderful travel in Changzhou and a nice stay in our hotel. Thank you again for your great support and look forward to welcoming you back in the future.

Sheffield, United Kingdom
Reviewed 3 weeks ago

I have been staying in this hotel now for over three years and in my opinion it is still by far the best hotel in Changzhou. I know many of the staff and I always receive a lovely welcome on my return and nothing is too much trouble. The rooms are beautiful and really well finished, the value for money...

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Helpful?
Thank Johno68
Sophia J, Public Relations Manager at Shangri-La Hotel Changzhou, responded to this review

Dear Johno, Thank you very much for choosing Shangri-la hotel, Changzhou and sharing your stay experience with us. We value your opinion and be so pleased that you had a wonderful travel in Changzhou and a nice stay in our hotel. Thank you again for your great support and look forward to welcoming you back in the future.

Reviewed 14 March 2017 via mobile

World class hotel with friendly and helpful staff. Some European brands could learn a lot from this place. The room was spacious, confortable and very clean; the amenities were great - despite the pool & spa were closed. The Chinese restaurant is a must.

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Helpful?
Thank JC M
Sophia J, Manager at Shangri-La Hotel Changzhou, responded to this review

Thank you very much for sharing your stay experience with us. We are so pleased that you had a wonderful travel in Changzhou and a nice stay in our hotel. Thank you again for your great support and look forward to welcoming you back in the future.

Shanghai, China
Reviewed 12 March 2017 via mobile

Attentive staff giving a warm welcome. Rooms are great and clean. Gym well equipped and well serviced. Breakfast options tend to be more Chinese with limited western style food. Excellent Chinese restaurant for dinner.

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Helpful?
Thank DrPeter S
Sophia J, Manager at Shangri-La Hotel Changzhou, responded to this review

Greetings from Shangri-la hotel, Changzhou. Thank you very much for choosing Shangri-la hotel, Changzhou and sharing your stay experience with us. We are so pleased that you had a wonderful travel in Changzhou and a nice stay in our hotel. Thank you again for your great support and look forward to welcoming you back in the future.

Reviewed 24 February 2017

Very good hotel with nice rooms and a very good service. All the stuff is well trained and very helpful and accommodating. The breakfast is huge and very delicious. The location in Wujin is very close to our company so perfect for a business trip

Review collected in partnership with shangri-la.com
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Helpful?
Thank uhubrath
Sophia J, Manager at Shangri-La Hotel Changzhou, responded to this review

Thank you very much for choosing Shangri-la hotel, Changzhou and sharing your stay experience with us. We value your opinion and be pleased that you had a wonderful travel in Changzhou and a nice stay in our hotel. Thank you again for your great support and look forward to welcoming you back in the future.

Toronto, Canada
Reviewed 2 February 2017

This is an outstanding 5-star hotel, as good, if not better, as any Shangri-La hotel around the world!! Top service (check-in service with people speaking excellent English), friendly and efficient. Beautiful, large, and extremely comfortable rooms, with unusually fluffy mattresses (unusually in mainland China mattresses tend to be quite hard, even in five-star hotels!). Great breakfast, and a nice backyard...

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Helpful?
Thank isis080
Sophia J, Manager at Shangri-La Hotel Changzhou, responded to this review

Thank you very much for choosing Shangri-la hotel, Changzhou and sharing your stay experience with us. We value your opinion and be pleased that you had a wonderful travel in Changzhou and a nice stay in our hotel. Thank you again for your great support and look forward to welcoming you back in the future.

Reviewed 18 January 2017

I checked in and the first room smelled like smoke even though it was a non smoking room. I went downstairs and talked to them. They switched rooms for me. However, as I entered into it, it smelled the same. A few minutes into the room and I saw an ashtray. They had moved me into a smoking room. I...

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Helpful?
Thank Jamgrace
Sophia J, Manager at Shangri-La Hotel Changzhou, responded to this review

Dear guests, we apologize for our mistakes. I sincerely hope that you will restore your confidence in our service and look forward to welcoming you again in the near future.

Changzhou, China
Reviewed 16 January 2017

Wujin Shangri-La room was confortable and well design. The restaurants provide good variety local and westerner dishes. The Hotel has also a bar with live music which makes it a really nice, as there is not much do to near by. The staff is attentive and friendly. They do speak English. Location, there is not much to do near by....

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Helpful?
Thank Dev Y
Sophia J, Manager at Shangri-La Hotel Changzhou, responded to this review

Daer guest, thank you for staying at Shangri-La Hotel, Changzhou. I'm glad our service has given you a pleasant experience, as your satisfaction is always our goal. Once again, thank you for your interest in Shangri-La Hotel, Changzhou. All our staff sincerely look forward to your next visit to offer you, as always, the warmest hospitality.

Reviewed 16 January 2017 via mobile

Wujin Shangrila bar is really nice they have variety of alcohal ,and sevice pretty good,i would love to go there again ,i was also there for german night and it was wonderful night,specially the bar staff ,they are very nice and polite .

Review collected in partnership with 单个酒店
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Helpful?
Thank Cherry456
Sophia J, Manager at Shangri-La Hotel Changzhou, responded to this review

Daer guest, thank you for staying at Shangri-La Hotel, Changzhou. I'm glad our service has given you a pleasant experience, as your satisfaction is always our goal. Once again, thank you for your interest in Shangri-La Hotel, Changzhou. All our staff sincerely look forward to your next visit to offer you, as always, the warmest hospitality.

Nuremberg, Germany
Reviewed 9 December 2016

I stayed ohne Night at begin of December, thus the Aircon was Switches off.. based on this, the room (1105) was a Kind of steamy, hot and uncomfortable.. Quite bad... The Dinnerbuffet was so lala, as all the food was not hot.. Breakfast was not satisfying for a hotel that category.. All in all - max. ***+

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Helpful?
Thank Thomas B
Sophia J, Public Relations Manager at Shangri-La Hotel Changzhou, responded to this review

Dear Thomas B, Thank you very much for sharing your stay experience with us. We are too disappointed with your stay experience with us and apologize for this incident. We have analyzed with our Housekeeping and F&B departments at the time of your visit and have made the necessary improvements to ensure that this will never happen again. I hope...

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Amenities

Highlights
  • Pool
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Spa
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Shuttle Bus Service
Official Description (provided by the hotel)
Shangri-La Hotel, Changzhou offers 350 elegantly appointed guestrooms and suites with a minimum floor space of 45 square metres, the largest in the city. All rooms feature floor-to-ceiling windows with panoramic views of either the Lake Xihu or the cityscape.All guestrooms are designed with optimum residential comfort in mind, with distinct areas for relaxation, leisure and work, cosy with mood lighting, large feather duvets and exquisite amenities. ... more   less 

Additional Information about Shangri-La Hotel Changzhou

Address: No.2 Xihu Road,High Tech Development Area, Changzhou 213164, China
Region: China > Jiangsu > Changzhou
Price Range: $128 - $166 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Shangri-La Hotel Changzhou 5*
Number of rooms: 350
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Shangri-La Hotels and Resorts, Hotels.com, Travelocity, Ctrip TA, Expedia, Agoda, Hotwire, Priceline, TripOnline SA, HotelQuickly and Cheap Tickets so you can book your Shangri-La Hotel Changzhou reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Hotel Style:
#1 Business Hotel in Changzhou
#2 Luxury Hotel in Changzhou
#9 Best Value Hotel in Changzhou
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Questions & Answers

Questions? Get answers from Shangri-La Hotel Changzhou staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Either ask for a lake view room or a corner suite.”
Johno68, 1 Apr 2017 | Read review
“While this is a top 5-star hotel, the room rates are much lower than similar category hotels in North-America or Europe!”
isis080, 1 Feb 2017 | Read review
“1105, South side”
V4164BCthomasb, 9 Dec 2016 | Read review
“Pay an extra £20 for a Club Horizon room which includes free Breakfast and drinks nightly. 2 large G&T's and you've got your moneys worth”
JohnLoxley, 15 Aug 2016 | Read review
“Try the Horizon upgrade for your own private facilities on the 17th floor”
placid_casual, 11 Jun 2016 | Read review
5 of 5