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All reviewsno liftfamily roomconvenient locationshower roomeast midlands airportgood sizecar parkrestaurant next doorwould stay againstayed here for one nightreception staffironing boardtea and coffeenice roomcomfy bedshort staycooked breakfast
Ive been staying here for business and some Social times for over 5 years now.
The Staff are professional, very helpful and thats from the Housekeepers through to the Front Desk and Management a Great Team
The Location, facilities and cleanliness are excellent in my...More
Not a great hotel. And certainly not cleaned properly. Our shower had mold in it. The room temperature could not be controlled. It was just getting hotter. And we was put next to the main road. The food was not great. And to sum it...More
Room was decent size and clean however bathroom tiny, too much road noise, only one plug socket by tv so had to unplug tv when putting kettle on! No light switches by bed so had to get out to turn lights off. Beds comfortable though....More
Response from Leanne C, Front Office Manager at Best Western Nottingham DerbyResponded 6 days ago
Thank you for taking the time to leave us feedback regarding your recent stay with us.
In regards to your room, I am unsure as to which room you was in, however I am certain that all of our bedrooms have a light...More
Everything else about our stay was fine except the taxi service they recomend at the reception desk and how they handle our complant about the misstreatment by said taxi company we had 4 taxi journys in all and only the first was any good the...More
Response from Leanne C, Front Office Manager at Best Western Nottingham DerbyResponded 1 week ago
In regards to the issues raised in your review, I have contacted the person who reported the incident with Long Eaton Taxi's today by email. I explained what has happened going forward since you all checked out. This has been dealt with accordingly....More
Booked this hotel for a festival I was going to. Booked to stay for 4 nights in a twin room. Experienced staff that didn't know what they were doing. Night staff slating day staff and promising things they couldn't deliver. Day staff slating the night...More