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The White Cliffs Hotel

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278 Reviews from our TripAdvisor Community

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Showing 262: English reviews
Saint Jean Lasseille, France
Reviewed 1 April 2016 via mobile

Ticked all the boxes for us. Real old England rooms around the central point of an old Public house with a super restaurant, excellent choice of evening meal and the breakfast included in the price as a continental breakfast was very wide ranging. Staff very accommodating. Our room was large with king size bed and we couldn't fault it. We...

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Helpful?
1Thank julie D
Walletts, Owner at The White Cliffs Hotel, responded to this review

Thanks for your lovely feedback, it makes all our efforts feel truly worthwhile. See you again soon!

london
Reviewed 29 March 2016

Overall we had a nice short stay ( one night) at the hotel. The staff were friendly and helpful. We stayed in the four poster bedroom which was lovely, spacious and clean. Room had tea and coffee facilities. The hotel is well located, short drive to dover cliffs and dover castle. There's also a small car park ( free). The...

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Helpful?
1Thank Lara_M1
Walletts, Manager at The White Cliffs Hotel, responded to this review

Thank you for your helpful feedback. Yes, the whole village did have FOUR power cuts on Good Friday evening, THE busiest night of our year so far! This did cause a couple of issues as you may imagine! The power surges also knocked out our WIFI which ordinarily reaches all areas of the hotel. We have a Superfast broadband connection...

Tring, United Kingdom
Reviewed 24 March 2016

We were staying overnight at Walletts Court, it was a Sunday when their kitchen closed and no dinner served, so a reservation was made for us at their 'sister' hotel, the White Cliffs. The food was amazing, my goat's cheese fritters and monkfish scampi the best I have tasted, and the peanut butter ice cream was all I could manage...

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1Thank ritaf425
Walletts, Manager at The White Cliffs Hotel, responded to this review

Thanks ever so much for your encouraging words. It's so nice when guests at our lovely sister hotel come down and enjoy our little place down the road from the grand manor.

Saint Augustine, Florida
Reviewed 22 March 2016 via mobile

We had a last minute change in our vacation plans and ended up at the White Cliffs Hotel totally last minute! They were extremely accommodating, quaint, friendly and a lovely place to stay! They also offered us all the local information and made our last minute stay so pleasant! Thank you for taking care of us! Recommend 110%!

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Helpful?
Thank Ryan B
Walletts, Manager at The White Cliffs Hotel, responded to this review

We loved having you to stay. Your smiles made our life at work a joy! We try and give 100% all the time, so as you can imagine, we're delighted we scored 110%! Thanks so much for your encouraging words.

Reviewed 20 March 2016 via mobile

We really enjoyed our stay. Staff were friendly and helpful. Our bedroom was cozy and rustic. Food was tasty but a little on the expensive side. Continental Breakfast was great. Staff were very understanding regarding food allergies. We will definitely return next time we need to stay close to Dover.

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Helpful?
Thank Kleimychick
Walletts, Manager at The White Cliffs Hotel, responded to this review

Thanks for your kind words. Being friendly and helpful is all we ever aim to be. You're always most welcome to come and stay again.

Orpington, United Kingdom
Reviewed 15 March 2016

We stayed two nights as a quiet break to help my husband recover from an illness. He was apprehensive about going as he is still unwell, plus suffers from coeliac disease, but need not have worried. We were made to feel very welcome and were upgraded to the four poster room when we arrived. The food in the restaurant was...

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Thank Nicola A
Walletts, Manager at The White Cliffs Hotel, responded to this review

It was our pleasure to look after you and we're delighted that your short break made you feel better, that's exactly why we're here doing what we love to do. Thank you for your kind words.

Burbage, United Kingdom
Reviewed 9 March 2016

This is just a wonderful hotel with an excellent team. Its homely, Rustic and trendy all at the same time. The team are super friendly, the food excellent and there is oodles of atmosphere. The rooms are again clean and very comfortable and to top it all the hotel is dog friendly. St Margarets at Cliffe and St Margarets bay...

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Thank charlieojames
Tonbridge, United Kingdom
Reviewed 17 February 2016

Stayed one evening/night over Valentines weekend. Room and bed were very clean and comfortable. Valentines dinner was excellent with some unexpected flavour combinations, appetiser and well timed courses. Ambience is a pleasure, with a log fire, a cosy bar and a quiet location. Staff are friendly. Check in and out was painless. Room was cold on arrival with no visible...

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Thank Dominic F
Walletts, Manager at The White Cliffs Hotel, responded to this review

Happy days! We love feedback like this. It's positive and helpful, it shows that all the effort we make pays off, but it also shows that despite one or two foibles you still love us. We'll get to work on the issues you pointed out. We've just added extra sound insulation in the floor between the bar and the room...

Penzance, United Kingdom
Reviewed 12 February 2016

Booked a night here recently and unfortunately will not be returning. The welcome we received was almost non existent but hoped that wasn't a bad sign, not informed about anything about the hotel or anything else. Shown to our room which was very nice, spacious and comfortable, if a little chilly - like the welcome! We didn't eat in the...

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Thank 87fraz
Walletts, Manager at The White Cliffs Hotel, responded to this review

Thanks you for your helpful review, we'll take all the points highlighted and get to work to make things better. We're always quick to put our hands up when we make mistakes and in this case we have contacted the guest in order to make amends. We will be taking a look at our welcome routine and giving the team...

Marlborough, United Kingdom
Reviewed 5 January 2016 via mobile

Stayed here before and had a great stay the facilities were good. Came back recently bedroom was comfy but seemed to lack coffee/ tea making facilities. Dinner time used to have a olive and breads but didn't have that was really looking forward to it. Overall the breakfast was really good as usual!

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1Thank Purdey333
Walletts, Owner at The White Cliffs Hotel, responded to this review

Thank you for your review, it really is most helpful. On the back of your feedback, we've just ordered 18 lovely Nespresso coffee machines for all the bedrooms to go alongside our lovely new teas from Teapigs, so all bedrooms will have free tea and coffee of the highest quality in just a couple of days time. We still do...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Room Service
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Food & drink at the hotel
The Cliffe Kitchen at The White Cliffs Hotel
The Cliffe Kitchen at The White Cliffs Hotel
Cuisines: Pub, Bar, British, Gastropub
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Room Service
  • Babysitting
Official Description (provided by the hotel)
The White Cliffs Hotel is set in the heart of the picturesque village of St. Margaret's-at-Cliffe under a mile from the beautiful beach at St. Margaret's Bay in celebrated White Cliffs Country. This is the closest hotel in England to the coast of France at Calais 21 miles away and is just seven minutes drive from the port and Cruise Terminal at Dover. ... more   less 

Additional Information about The White Cliffs Hotel

Address: High Street, St Margaret's at Cliffe, Dover CT15 6AT, England
Region: United Kingdom > England > Kent > Dover > St Margaret's at Cliffe
Price Range: $156 - $243 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — The White Cliffs Hotel 3*
Number of rooms: 15
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Questions & Answers

Here's what travellers have asked, with answers from The White Cliffs Hotel staff and other travellers.
3 questions
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3 months ago

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Questions? Get answers from The White Cliffs Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The newer annexe rooms are quieter”
 of 5 bubbles Cornwallgurl, 19 Feb 2017 | Read review
“Garden rooms are nicer, but outdoors (v short walk) so maybe not in winter!”
 of 5 bubbles , 24 Nov 2016 | Read review
“Perfect for dog owners but some rooms have windows that don't open so check”
 of 5 bubbles PandionWest, 2 Nov 2016 | Read review
“Don't bother.”
 of 5 bubbles Derek821, 1 Nov 2016 | Read review
“Any room but we were on ground floor with easy in and out of yard area”
 of 5 bubbles mawrcrest, 9 Oct 2016 | Read review
5 of 5