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Cavendish Hotel

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623 Reviews from our TripAdvisor Community

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Showing 616: English reviews
Reviewed 5 days ago NEW

We have to write to inform you of our disgust and extreme annoyance at the service my wife and I have just received. We had tried to book a table in the Garden Room, earlier in the week, for afternoon tea as part of our 40th Wedding Anniversary weekend celebrations. We arrived at 2.15 to be informed that whilst there...

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Helpful?
3Thank wingerwanderer
Management response:

Dear Mr Clarke I was saddened to see that you felt it necessary to resort to 'open forum' despite my personally responding to your e-mail within less than 24 hours, offering both an apology and a gesture to return - your privilege to do so of course, but disappointing nevertheless! Kind regards Philip Joseph

Heswall, United Kingdom
Reviewed 1 week ago NEW

We have not visited this hotel , but booked on recommendation from friends, we where not disappointed, from the start to the end of our visit we where overwhelmed by the friendlyness of the staff porters, receptionists, bar and waiting staff. The food was exceptional. So well done cavendish.

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Helpful?
Thank 980les59
Management response:

Many thanks for taking the time and trouble to feedback on your visit. I was very pleased to learn that you had enjoyed your stay with us - I know that the team here will be most encouraged by your kind comments. I hope we have an opportunity to welcome you back on future occasions. Kind regards Philip Joseph

Reviewed 1 week ago via mobile

This was a weekend away for us to visit the Christmas Market at nearby Chatsworth House. Taking advantage of the fact that ourdaughter was enjoying the "real thing" on a school trip to Cologne. So, what better place to stay than the Cavendish Hotel, owned by the Duke and Duchess of Devonshire, and situated on part of the huge Chatsworth...

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Helpful?
Thank Ian M
Management response:

Dear Ian Delighted to hear you enjoyed your recent stay with us. Your kind comments will be much appreciated by the team here and they will, I am sure, be most encouraged by them. Thank you for taking the time and trouble to post on TA and I hope we have an opportunity to welcome you back very soon. Kind...

Dubai, United Arab Emirates
Reviewed 1 week ago

We have visited the Gallery restaurant a few times and although it is always been quite good, recently the standards have slipped. Fine dining prices, but average food. When I told the waiter that my halibut was overcooked all he said was I will pass your comments to the chef. Not what you expect from a fine dining establishment. Probably...

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Helpful?
Thank rachel12015
Management response:

Dear Rachel Thank you for your comments - I was sorry to learn of your experience and that we did not react in a more positive way at the time to resolve the situation. Perhaps if you could give me a call on 01246 582311 I might be able to reassure you that Alan and the rest of the team...

Cheshire
Reviewed 2 weeks ago

We have been visiting this hotel for over 25 years usually dining at lunch time in the Garden Room which has stunning views. Unfortunately the standard of food in recent years has deteriorated. After a very poor meal two years ago we decided not to go again until there had been a change of chef. We heard a new chef...

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Helpful?
1Thank Martin S
Management response:

Dear Martin Thank you for your comments. Very sorry to learn of your disappointing visit to us. I think the explanation should have been fuller at the time - last minute booking for Sunday Lunch in the Gallery Restaurant which resulted in all the roast meats for the day being accounted for. This meant that we could not offer these...

Reviewed 2 weeks ago via mobile

Went for dinner with friends and family in the garden room and despite being local it was our first visit. We will definitely be back. Absolutely lovely place. Staff brilliant. The service was superb and the food was fabulous. The duck breast was absolutely divine. Everyone in our party thoroughly enjoyed their meal. Ham egg and chips went down well...

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Helpful?
Thank time_for_tea_8022
Management response:

Many thanks for taking the time and trouble to leave your comments. I was delighted to hear that you had enjoyed your visit and I know all the staff will be most encouraged by your feedback. I hope we can see you back at the Cavendish very soon. Kind regards Philip Joseph General Manager

Lancaster, United Kingdom
Reviewed 2 weeks ago

Stayed for 2 nights on a romantic break package which included entrance tickets to Chatsworth House. It's a lovely old building with all the comforts of a country house hotel. Comfortable lounge with open fire and elegant restaurant. Staff all very polite and helpful. Our package included dinner in both restaurants. On the first night we ate in the Garden...

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Helpful?
Thank Locky912
Management response:

Thank you for your time and trouble in giving feedback. I will be discussing the points you raised so we can iron out these disappointments for the future. Very pleased that overall you enjoyed your stay and hope we can welcome you back on a future occasion. Kind regards Philip Joseph General Manager

London
Reviewed 2 weeks ago

Cannot recommend the hotel highly enough. Had a lovely three night break in a superior room - worth every penny. Staff were very polite and helpful. Carried all our bags from the car park. True luxury hotel in a country setting. Room had two sofas, beautiful furniture, four poster bed, walk in shower and deep bath. Two restaurants to choose...

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Helpful?
Thank VAHontheroad
Management response:

So pleased to learn that you enjoyed your stay with us and thank you for your kind comments - I know the team here will be most encouraged by them. I hope we can welcome you back on a future occasion - please keep an eye out for our seasonal promotions! Kind regards Philip Joseph General Manager

corby
Reviewed 3 weeks ago

the hotel has old world charm and everything is well maintained and well staffed. the room we had was a standard but the size and furnishing was very good. Food in the dining room to a good standard if a little limited on the menu and front of house was very professional. Pricing reflects the standard but some of the...

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Helpful?
Thank allan c
Management response:

Dear Alan Many thanks for visiting the Cavendish recently, I do hope we have an opportunity to welcome you back on a future occasion. Keep an eye on our website for our seasonal promotions! Thank you for your time and trouble in proving feedback - much appreciated. Kind regards Philip Joseph

Reviewed 3 weeks ago via mobile

Horrendous over priced experience Have you ever expected to pay 225 pound a night to be greater by a waiter dressed in his pjs at 11.30 and too be told the Bailey's had run out !!!! Well that's what happened to us Could not believe it , all the lights were turned off around us and we felt completely unwelcome...

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Helpful?
1Thank Georgina a
Management response:

Dear Ms Morrison I was most disturbed to read of your experience and would greatly appreciate an opportunity to speak with you directly in order to offer my apologies in person. If you would be happy to do this, please call me at the Cavendish on 01246 582311 I am keen to understand the circumstances of your experience and am...

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Amenities

Highlights
  • Free Parking
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Conference Facilities
  • Breakfast Available
Official Description (provided by the hotel)
Country House Hotel, part of the Duke and Duchess of Devonshire Estate since 1830. The Cavendish overlooks the Estate and is a twenty minute walk to Chatsworth House from the Hotel. 24 recently refurbished bedrooms, with two restaurants and elegant public areas: much original artwork and furniture from Chatsworth House itself. Attentive and friendly staff combine with renowned food from Chef Alan Hill, together with a superb location in the heart of the Peak District National Park. ... more   less 

Additional Information about Cavendish Hotel

Address: Church Lane, Bakewell, Baslow, Peak District National Park DE45 1SP, England
Region: United Kingdom > England > Peak District National Park > Baslow
Price Range: $173 - $436 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Cavendish Hotel 4*
Number of rooms: 24
Reservation Options:
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Also Known As:
Cavendish Hotel Baslow
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Questions & Answers

Questions? Get answers from Cavendish Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We had a ver comfortable room, facing the fields”
 of 5 bubbles 980les59, 2 Dec 2016 | Read review
“Room 10 is great - and wonderful view”
 of 5 bubbles VAHontheroad, 20 Nov 2016 | Read review
“I believe that all rooms overlook the garden, but just check”
 of 5 bubbles derek2840, 5 Nov 2016 | Read review
“Face the estate”
 of 5 bubbles kwb1954, 1 Nov 2016 | Read review
“All rooms look across the garden (I think). If you can go luxury then do.”
 of 5 bubbles robertlB3298DS, 31 Oct 2016 | Read review
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