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Pacific Resort Broadbeach

11/06/2017 12/06/2017
1 room 2 adults 0 children
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94 Reviews from our TripAdvisor Community

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There are newer reviews for Pacific Resort Broadbeach
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Showing 93: English reviews
Brisbane, Australia
Reviewed 26 January 2016

Spotlessly clean, very comfortable and well maintained apartment with fantastic views of ocean, city and hinterland, great pool and amenities, and only a few minutes walk to all that Broadbeach has to offer. Very friendly and helpful staff. Will definitely be staying again.

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Helpful?
Thank Steve G
Paul G, Manager at Pacific Resort Broadbeach, responded to this review

Hi Steve, Thankyou for your comments. It's great when you feel comfortable in a place and the surroundings it has to offer. Broadbeach is very central and walking distance to all the facilities and events, like shopping, or you want to indulge at the Casino, or straight to the beach, minutes walk. As a repeat guests, you will be offered...

Airlie Beach, Australia
Reviewed 18 January 2016 via mobile

A simple room mix up led to a rude manager who spoke to my family in A very belittling way, he talked to us like we were children and he was very condescending. Other then the rude manager the location was in a rather good spot and the room was fine for an overnight stay.

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Helpful?
Thank allyrobinson
Paul G, Manager at Pacific Resort Broadbeach, responded to this review

Hi Ally, My apologies on behalf of the Manager of the Resort where you stayed. Unfortunately you did not stayed at the Broadbeach Pacific Resort Paul Manager

Reviewed 13 January 2016

Excellent units in a great location at Broadbeach. Close to the beach, restaurants, Pacific Fare and the casino. The rooms were clean and had everything you needed. The pool was lovely. A well kept property. Would stay there again for sure!

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Helpful?
Thank Nancy G
Paul G, Manager at Pacific Resort Broadbeach, responded to this review

HI Nancy, Thank you for your comments. You are correct. We are blessed in a great location, and always endeavour to modernise the Apartments, and encourage the owner's to renovate. I will pass on your comments to the Housekeepers & Maintenance Personnel. it's always good to get an outside perception of how the property presents. We hope that you enjoyed...

Brisbane, Australia
Reviewed 5 January 2016

I have been back to this resort 4 times now. The staff are so friendly and engaging. The units are lovely. The views are excellent and it is close to the Oasis Shopping Centre making it easy to shop for your groceries and also personal shopping should the weather not be favourable for the beach :-). It is our "go...

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Helpful?
Thank gillybean562016
Paul G, Manager at Pacific Resort Broadbeach, responded to this review

Hi Gillybean, Thank you for the comments. greatly appreciated. Good to see that you are a repeat guest, and you can recommend the Apartment with better views. We do encourage all owner's to renovate and keep up with the modern décor, as all these Apartments are individually owned. You are correct in mentioning the location, stone throw away from the...

Brisbane, Australia
Reviewed 27 December 2015

I have stayed at this resort on and off since 2001-needed a 3 night slot leading into Christmas and booked in as soon as I saw the vacancy. Since I stayed 2 years ago a lot of the units have undertaken a face-lift and I was lucky to score one of them. Lovely sea views and other views of Broadbeach...

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Helpful?
1Thank Geoff S
Paul G, Manager at Pacific Resort Broadbeach, responded to this review

Hi Geoff, It's always a pleasure receiving good critique. We endeavour to encourage all owner's to undertake renovations or cosmetic improvements to their Apartments, as this is the reason why we get repeat guests come back to us. It's great to provide commentary, and hopefully from that, other guests will book. Thank you for the feedback, and its a pleasure...

Melbourne, Australia
Reviewed 16 December 2015

We stayed in this hotel for 5 nights from 24th Nov 2015. We were a group of four adults (me,my wife, my brother and his wife ) and had booked a two bedroom apartment. The first thing about this property that impressed us was its amazingly beautiful and convenient location. The lovely beach was visible at an angle from two...

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Helpful?
Thank Rishi_Aparajita
Paul G, Manager at Pacific Resort Broadbeach, responded to this review

Hi Rishi, Thankyou for the comments provided, We are glad that you and your family had a good time at the Resort, and enjoyed all the facilities. You are right, it is a great location, and access to the beach. For your information all these Apartments are self-contained, and we provide the initial consumables for your convenience. If guests are...

Melbourne, Australia
Reviewed 14 November 2015

Family of 2adults 2kids. Great location. Room had no dinner plates only what we have at home as bread & butter plates, lamp didn't work in the lounge (needed 2new globes) the sliding balcony doors 4in total all had chains as the security (the type you have on a front door on hinges) so useless on sliding doors. Main bedroom...

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Helpful?
Thank Rayleen C
Paul G, Manager at Pacific Resort Broadbeach, responded to this review

Dear guest Rayleen, Thankyou for your comments. We do value constructive criticism, to ensure all guests stays are pleasant and enjoyable. I do apologise for the inconvenience in regards to the presentation and minor repairs required. As I recall, there was proper dinner plates found in the cupboard. With reference to a guest that had accidently walked into the Unit,...

Brisbane
Reviewed 12 November 2015

Found this place on Trip Advisor. Great location only 50 metres from the beach. Friendly atmosphere. Great accommodation. My wife and I had a 10th floor unit and were very happy with the cleanliness and friendliness of the staff. Would go there again.

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Helpful?
Thank barry1842
Paul G, Manager at Pacific Resort Broadbeach, responded to this review

Hi Cathy, Thank you for your comments. We pride ourselves in our return guest discount promotion. We hope you had a wonderful stay, and enjoyed the facilities that the resort has to offer and the facilities nearby. Don't forget to look out for future promotions that may come your way. Happy to see you again. Paul, Manager, Pacific Resort

Reviewed 9 November 2015

Got a great spring special direct from the manager who was more than helpful. Went last weekend and was pleasantly surprised. Clean well kept room on the 11th floor. Was refurbished well and had a good ocean view. Centrally located so just parked the car and walked to all the restaurants. Woolies was just at the back of the resort...

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Helpful?
Thank Cathy C
Australia
Reviewed 6 October 2015 via mobile

Utterly disgusting service. The man was incredibly rude on checking in. I'm pregnant and was forced to struggle carry my heavy bags up stairs while he simply watched. No there's not even a ramp. Missing towels - when asked for it we were told we need to hire one at $5!!!!!! Half a roll of toilet paper when checked in......

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Helpful?
6Thank HonestAussie13
Whale59, Manager at Pacific Resort Broadbeach, responded to this review

Hi HonestAussie13. If you are going to provide an honest review, please ensure the accuracy of the information. You arrived at the Resort at 7.45a.m, from Perth, prior to the office hours. The property was full. On registering, YOU established that your friend did not booked the appropriate rooms for 3 people and another 3 coming in the next day....

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11/06/2017 12/06/2017
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Amenities

Highlights
  • Pool
  • Beachfront
  • Free Parking
About the property
  • Beachfront
  • Non-Smoking Hotel
Things to do
  • Pool
  • Hot Tub
Room types
  • Kitchenette
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Paid Wifi
  • Paid Internet
Services
  • Free Parking
  • Airport Transportation
  • Self-Serve Laundry

Additional Information about Pacific Resort Broadbeach

Address: 2 Albert Avenue, Broadbeach, Gold Coast, Queensland, Australia
Region: Australia > Queensland > Gold Coast > Broadbeach
Price Range: $131 - $260 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Pacific Resort Broadbeach 3.5*
Number of rooms: 56
Reservation Options:
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Also Known As:
Pacific Resort Broadbeach Hotel Broadbeach
Pacific Hotel Broadbeach
Pacific Resort Broadbeach Gold Coast
Hotel Style:
#6 On the Beach Hotel in Broadbeach
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Questions & Answers

Here's what travellers have asked, with answers from Pacific Resort Broadbeach staff and other travellers.
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Questions? Get answers from Pacific Resort Broadbeach staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“if you need accessible bathroom double check as our shower/bath you had to step over a high edge.”
JuneofBrisVegas, 26 Feb 2017 | Read review
“902 on the ninth floor.”
annie4jewells, 27 Dec 2016 | Read review
“If in doubt ring the Resort to book otherwise book direct online not through an agency.”
  • View from our 13th floor unit!
barry1842, 5 Oct 2016 | Read review
“close to beach and shops and restaurants.”
, 24 Aug 2016 | Read review
“Deal direct with this resort!”
  • View from our 13th floor unit!
barry1842, 27 Apr 2016 | Read review
5 of 5
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