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Traveller (491)
Room & Suite (76)
Pool & Beach (69)
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Overview
  • Excellent24%
  • Very good36%
  • Average18%
  • Poor11%
  • Terrible11%
Travellers talk about
“poolside cafe”(65 reviews)
“surf beach”(58 reviews)
“virtual reality”(14 reviews)
AMENITIES
Free Internet
Breakfast Buffet
Air Conditioning
Beachfront
Pool
Non-Smoking Rooms
Restaurant
4 Star Hotel
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Rooms
8 Jul9 Jul
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (617)
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Traveller rating
146
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73
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146
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114
69
73
Show reviews that mention
All reviewspoolside cafesurf beachvirtual realityhope islandsports facilitiesfree activitiesbikes for hirerainforest walkmain restaurantoverlooking the lagoonmini golftennis courtssquash courtstudio roomferry riderelaxing weekendkids pool
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1 - 5 of 612 reviews
Reviewed 1 week ago

The staff from the boat to hotel were fabulous (special mention to Cassie!) she is great. Place could do with a make over so don't go expecting 5 stars (I don't get the review saying how bad the staff are, everyone was amazing) VR room...More

Thank kamsav
Response from Rebecca R, Rooms Division Manager at Couran Cove Island ResortResponded 1 week ago

We appreciate your review and will be sure to pass on your compliments to Cassie from Front Office and Jake from VR - his voice is awesome!. But we love to hear that overall you thought the staff were fabulous. I would like to ensure...More

Reviewed 2 weeks ago

great place to stay. Great big clean,well equipped room, staff are so so lovely, Could not do enough!!! Plenty of things to do and see. Loved the bikes and virtual reality area. Children would have a ball. Cant wait to comeback!!!!

Thank Lerchie
Response from Rebecca R, Rooms Division Manager at Couran Cove Island ResortResponded 2 weeks ago

Thanks Lerchie, we are thrilled with your great review. Look forward to your return visit.

Reviewed 3 weeks ago

The view is supreme, but the staff are something else! If you want arrogant, come to Couran Cove because staff think they can do and say whatever they like and get away with it. They treat you like dirt. I'm sure they hate their jobs...More

2  Thank claireaa2018
Response from Rebecca R, Rooms Division Manager at Couran Cove Island ResortResponded 2 weeks ago

Hi Claire, We are concerned by your comments and it appears we have let both you and ourselves down. We would appreciate if you could make contact with us to discuss your experience as you haven't mentioned anything we are able to action. We appreciate...More

Reviewed 4 weeks ago via mobile

We had a lovely mid week, off peak stay at Couran Cove this week. So many pros: Our room (2903) was stunning. Beautifully appointed, views and comfort. Travelling off peak and mid week meant the resort was all but empty. We could do any of...More

1  Thank Belinda N
Response from Rebecca R, Rooms Division Manager at Couran Cove Island ResortResponded 4 weeks ago

Thanks for taking the time to review your recent stay. Its great to hear you loved it ! We look forward to you visiting us again soon.

Reviewed 4 weeks ago via mobile

My extended family headed over to Couran Cove for a family celebration. Some drove from Brisbane to Hope Island Marina and caught the 40 minute passenger ferry across ($30 return) and others cruised their boats across with free berths if staying over. The island offered...More

Thank Sharon G
Response from Rebecca R, Rooms Division Manager at Couran Cove Island ResortResponded 4 weeks ago

Hi Sharon, We appreciate your review, and are pleased to hear you had an amazing weekend away ! We look forward to welcoming you back.

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About
Amenities
Top amenities
Fitness Centre with Gym / Workout Room
Pool
Restaurant
Beachfront
Bar/Lounge
Free Internet
Hotel Amenities
Business Centre with Internet Access
Meeting Rooms
Laundry Service
Banquet Room
Multilingual Staff
Self-Serve Laundry
Conference Facilities
Breakfast Available
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Things to do
Fitness Centre with Gym / Workout Room
Pool
Restaurant
Bar/Lounge
Tennis Court
Outdoor pool
Details
Price range
US$114 - US$175 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Kitchenette, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$114 - US$175 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Kitchenette, Non-Smoking Rooms, Family Rooms, Accessible rooms
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Traveller (491)
Room & Suite (76)
Pool & Beach (69)
Dining (21)
Family and Play Areas (10)
Business Centre & Event Rooms (3)
Questions & Answers
Ask a question
Jillybeans67
27 May 2018|
AnswerShow all 4 answers
Response from Rebecca R | Property representative |
Hi, Apologies for the late response. Dogs are welcome on boats. They are able to come ashore to toilet (designated beach area for this). Otherwise due to the Natural Reserve, South Stradbroke Island is not dog friendly.
0
Votes
Chelle8585
6 January 2018|
AnswerShow all 8 answers
Response from ssharkson | Reviewed this property |
Mmmm. We booked several villas and didn’t have to pay a bond. ???
1
Vote
Lrb52
18 December 2017|
AnswerShow all 4 answers
Response from Eve B | Property representative |
Couran Cove Ferry terminal is located at Hope Harbour Marina - 60 Sickle Ave, Hope Island. Parking is available there, off road, for $5 per day. It is not a gated carpark, however the marina and parking areas are monitored... More
1
Vote
Room Tips
"Room close to amenites/reception as it is a fair walk or get a bike!"
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"close to reception"
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"Don't stay here"
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"DON'T STAY HERE .. totally unprofessional"
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