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Palazzo Versace

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1,691 Reviews from our TripAdvisor Community

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Showing 1,638: English reviews
Level Contributor
13 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed 2 days ago NEW via mobile

Lovely hotel. We enjoyed our stay very much, we stayed for 4 nights and the staff were very professional and they have an excellent Concierge service. However, I found the bed too soft and pillows too fluffy so it was very hard to me to get a good night sleep. The room was very nicely decorated but I think it... More 

Helpful?
Thank cincin1822
Level Contributor
23 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 2 days ago NEW via mobile

Very nice and classy hotel! We book most activities through the hotel concierge and great service and price! We book a surf lesson which include pick up from hotel and drop off to our lunch restaurant which was great! Only thing is that the lighting in the room is a little dark and it will be great if they provide... More 

Helpful?
Thank Allan C
Level Contributor
24 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed 6 days ago NEW

Decided to stay overnight here as well known to us from a popular UK TV programme and from previous visits to the Gold Coast. Easy booking a Lagoon room, fair price for what was offered, room over looking pool. Lovely Versace soft furnishings, although rooms could do with a face lift. (Hotel built in 2000) All staff we spoke with... More 

Helpful?
Thank Kingdom8
Auckland, NZ
Level Contributor
13 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 1 week ago via mobile

My husband and I used to come here every year for an adults only break away. It has been three years since we have been back. We happened to pick the same weekend all of the schoolies were let loose on the GC. Fortunately we are away from all that madness staying at this lovely hotel. We have been coming... More 

Helpful?
1 Thank BeetleBabe
PVGuestRelations, Guest Relations Manager at Palazzo Versace, responded to this review

Dear BeetleBabe, Thank you for taking the time to provide your review on your recent experience at Palazzo Versace Gold Coast and thank you for your loyalty over the past 10 years. We are delighted you once again had such an enjoyable experience, though your constructive feedback has also been noted and addressed with the relevant departments for review -... More 

Broadbeach, Australia
Level Contributor
26 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 1 week ago via mobile

A friend from Adelaide was keen to visit. Admittedly the rhubarb and passion fruit jam on the scones was superb. The young waiter unfortunately didn't match our Versace expectations- he didn't know any answers to our questions about the menu, didn't offer to find out and didn't have the outgoing personality for recommendations so it was only due to him... More 

Helpful?
1 Thank Sharingduecredit8
PVGuestRelations, Guest Relations Manager at Palazzo Versace, responded to this review

Dear Sharingduecredit8, Thank you for your review on your recent experience at Palazzo Versace Gold Coast. Upon reading your review, I was disappointed to learn of your comments in relation to the level of service that you received during your experience in the restaurant. I can assure you this is not the usual high standards of both service and product... More 

Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 1 week ago via mobile

We spent 4 nights, superior room we got (facing under cover garage driveway).Room was ok, not worth spending 600_700$ either stay in Lagoon view room or look else where to stay if spending 600$_700$. Check in was smooth but they failed to pass on info on accessing the lift (requires you tap your room keys for activation of lift) and... More 

Helpful?
Thank the100rub
PVGuestRelations, Guest Relations Manager at Palazzo Versace, responded to this review

Dear the100rub, Thank you for taking the time to post your review on your recent stay at Palazzo Versace Gold Coast. Please allow me to sincerely apologise that the start of your stay was not the opulent experience you would expect and that you were misdirected upon your check in. I have full confidence that this was an isolated incident... More 

Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 1 week ago

The Versace Hotel well known in England, for it's part in the television series, I'm A Celebrity Get Me Out Of Here. On television an impression is given that the hotel is secluded, and situated on a deserted road. Well that's certainly not the reality. The hotel is situated on probably one of the busiest roads in the vicinity (busy... More 

Helpful?
Thank Nathan H
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 1 week ago via mobile

I stayed at the Palazzo Versace for a conference and had high tea at Le Jardin with some colleagues. Great food and beverages. Our waitress was Evelyn and she was absolutely charming. Thanks for a wonderful experience. We would hapily recommend and come again

Helpful?
2 Thank Andrew_From_Melb
PVGuestRelations, Guest Relations Manager at Palazzo Versace, responded to this review

Dear Andrew_From_Melb, Thank you for taking the time to post your review on your recent High Tea experience at Palazzo Versace Gold Coast. We are delighted you had such a wonderful time and have passed your lovely words onto our associates at Le Jardin. Warm regards, Brianna Pearson Guest Relations Manager More 

Auckland Region, New Zealand
Level Contributor
185 reviews
85 hotel reviews
common_n_hotel_reviews_1bd8 61 helpful votes
Reviewed 1 week ago

Palazzo Versace stands alone with no peers on the Gold Coast, and everything ticks like clockwork. We arrived late evening and celebrated our arrival with a champagne followed by espresso martini - perfect.

Helpful?
Thank donmalcolm
PVGuestRelations, Guest Relations Manager at Palazzo Versace, responded to this review

Dear donmalcolm, Thank you for your lovely review on your recent experience with us at Palazzo Versace Gold Coast. We are so pleased you enjoyed your arrival Champagne and look forward to giving you a warm Versace welcome again soon! Warm regards, Brianna Pearson Guest Relations Manager More 

Manchester, United Kingdom
Level Contributor
31 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 1 week ago via mobile

This place is gorgeous from the inside and out. Almost palatial. The staff are extremely helpful and polite. The prices aren't extortionate either, which is quite pleasing. We stopped by for a walk around and decided on a lovely reisling which was delicious.

Helpful?
Thank Mark A
PVGuestRelations, Guest Relations Manager at Palazzo Versace, responded to this review

Dear Mark A, Thank you for taking the time to provide such a lovely review on your recent experience with Palazzo Versace Gold Coast. We hope to welcome you again soon. Warm regards, Brianna Pearson Guest Relations Manager More 

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Amenities

Highlights
  • Pool
  • Free Parking
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Free Parking
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Nestled between the Pacific Ocean and the Gold Coast Broadwater, Palazzo Versace Gold Coast is ‘a destination within a destination’. A waterfront setting, spectacular architecture, Italian furnishings, extraordinary service and an ambience of pure glamour. Palazzo Versace is everything you would expect from the world’s first fully fashion-branded hotel; home to three award winning restaurants, famed day spa, Fitness & Wellbeing Centre, private marina, Versace Boutique and access to Australia’s first Water Salon poolside cabana experience. Housing 200 light-filled rooms in timeless craftsmanship accessorised by Bespoke Versace furnishing and a ‘Juliet’ balcony inviting the Gold Coast sunshine and azure skies to pour in. With a glorious sub-tropical climate; cosmopolitan approach to life; and the beauty of a Renaissance palace, Palazzo Versace creates the perfect holiday and the ultimate escapism. ... more   less 

Additional Information about Palazzo Versace

Address: 94 Seaworld Dr, Main Beach, Gold Coast, Queensland 4217, Australia
Region: Australia > Queensland > Gold Coast > Main Beach
Price Range: $386 - $863 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Palazzo Versace 5*
Number of rooms: 200
Reservation Options:
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Also Known As:
Palazzo Versace Main Beach
Palazzo Versace Hotel Main Beach
Hotel Versace
Palazzo Versace Gold Coast/Main Beach, Australia
Hotel Style:
#3 Luxury Hotel in Main Beach
#3 Romantic Hotel in Main Beach
#4 Family Hotel in Main Beach
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Questions & Answers

Here's what travellers have asked, with answers from Palazzo Versace staff and other travellers.
12 questions
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Questions? Get answers from Palazzo Versace staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Lagoon room or above.”
 of 5 bubbles Kingdom8, 29 Nov 2016 | Read review
“Get a pool overlooking the pool”
 of 5 bubbles donmalcolm, 25 Nov 2016 | Read review
“Ask for a balcony”
 of 5 bubbles brookp388, 20 Nov 2016 | Read review
“Room 2015 has no view....”
 of 5 bubbles Ssmmiejay, 14 Nov 2016 | Read review
“Choose a different hotel!”
 of 5 bubbles DABRO2, 14 Nov 2016 | Read review
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