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Palazzo Versace

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1,753 Reviews from our TripAdvisor Community

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Showing 1,698: English reviews
Christchurch, New Zealand
Reviewed 2 days ago NEWvia mobile

" 6 stars, Yeah Right ! " 3.5-4 stars on a good day at best. This place is an absolute disaster and has got progressively worse, since its inception. (1) We booked through bookings.com, simply because "we could not get any answer " after emailing the hotel direct. (2) After booking, PV then emailed us an offer of an upgrade...

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2Thank Trevor19532015
Sydney, Australia
Reviewed 2 days ago NEWvia mobile

Just had two nights there and must say on arrival after checking in went to bar to get a sandwich and drink. No water was offered or order taken until called attention of the waiter twice! No sandwiches available except big club sandwiches which was too heavy for a late lunch! From my previous visit two years ago Its a...

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1Thank BarbaraMaria33
Reviewed 2 days ago NEWvia mobile

The hotel is a timeless beauty, the stone, furnishings, it's a price of Giani Versace's legacy. We come here a lot, but recently it's been loosing the Versace zing! The Pool once voted the Sexiest Pool in Australia used to have beautiful black towels and looked awesome. The obviously ran out of Black towels and send some idiot to Target...

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2Thank stratton00
Redland City, Australia
Reviewed 2 days ago NEWvia mobile

The buffet is worth every cent. Great value for money. The food is gourmet and made by top class chefs. The seafood section is divine and there is no shortage of of meat,pasta and soups. The wait staff are very friendly and are always around to see if your ok.

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Thank Abr001
Reviewed 3 days ago NEWvia mobile

A shadow of its former self. Poorly managed & understaffed. The staff were great but the service was terrible due to poor management. If you are after a luxury holiday on the Gold Coast, DO NOT waste your money at Palazzo Versace. I was refunded a free night due to the terrible experience. However, the free night didn't compensate for...

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2Thank Michael R
halifax
Reviewed 3 days ago NEWvia mobile

If your coming here to relax around a pool don't. Find somewhere else. No where near enough sunbeds for guests That said the rooms were nice and the staff excellent. Manager Clare really helped us as we had delayed luggage and was brilliant she made us feel much better. She really went out of her way.

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Thank sharpsters
California
Reviewed 4 days ago NEWvia mobile

It was my wifes dream to stay at Palazzo versace for our 20th wedding anniversary. So i booked in with another couple also celebrating. Check in took longer than I expected mainly because 2 of the 4 desks were unnatended. The room was pleasant however we had an issue with air conditioning. Tried to use the 3 phones provided to...

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2Thank Frank R
Reviewed 5 days ago NEWvia mobile

Recommendations were given last year and we have also been staying for over 10 years with little regard to loyalty. The price you pay for a Condominium you would expect better. Furniture has not be updated, ripped curtains, worn linen, leak outside room not fixed once notified and no compensation offered, spare beds, room service trays left in corridors for...

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1Thank Lara K
Melbourne, Australia
Reviewed 5 days ago NEWvia mobile

Once you walk through the front doors it is a beautiful hotel. The room and service staff were fantastic, very polite and friendly. The room looked over the pool and the bathroom was lovely with a huge spa and separate shower. Breakfast by the pool is a must, so much to choose from and all delicious. Some people thought the...

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1Thank Kat L
Reviewed 5 days ago NEWvia mobile

We visited the hotel in January and for a hotel with 5 stars, I was left wondering how on earth did they get that. No one to greet the car and no one to help with luggage or assist on arrival. I can take my own luggage, no issues there, but the 20 min wait to check in (there wasn't...

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3Thank Rachael H

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Amenities

Highlights
  • Pool
  • Free Parking
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Free Parking
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Nestled between the Pacific Ocean and the Gold Coast Broadwater, Palazzo Versace Gold Coast is ‘a destination within a destination’. A waterfront setting, spectacular architecture, Italian furnishings, extraordinary service and an ambience of pure glamour. Palazzo Versace is everything you would expect from the world’s first fully fashion-branded hotel; home to three award winning restaurants, famed day spa, Fitness & Wellbeing Centre, private marina, Versace Boutique and access to Australia’s first Water Salon poolside cabana experience. Housing 200 light-filled rooms in timeless craftsmanship accessorised by Bespoke Versace furnishing and a ‘Juliet’ balcony inviting the Gold Coast sunshine and azure skies to pour in. With a glorious sub-tropical climate; cosmopolitan approach to life; and the beauty of a Renaissance palace, Palazzo Versace creates the perfect holiday and the ultimate escapism. ... more   less 

Additional Information about Palazzo Versace

Address: 94 Seaworld Dr, Main Beach, Gold Coast, Queensland 4217, Australia
Region: Australia > Queensland > Gold Coast > Main Beach
Price Range: $353 - $757 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Palazzo Versace 5*
Number of rooms: 200
Reservation Options:
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Also Known As:
Palazzo Versace Main Beach
Palazzo Versace Hotel Main Beach
Hotel Versace
Palazzo Versace Gold Coast/Main Beach, Australia
Hotel Style:
#3 Romantic Hotel in Main Beach
#3 Luxury Hotel in Main Beach
#4 Family Hotel in Main Beach
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Questions & Answers

Here's what travellers have asked, with answers from Palazzo Versace staff and other travellers.
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Questions? Get answers from Palazzo Versace staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“READ THE FINE PRINT CLEARLY. A "Mirage Marina Aspect" means you see the loading dock of the shopping centre next door.”
  • Enjoy your $800+ a night view!!!
 of 5 bubbles V6753VZstevenm, 10 Jan 2017 | Read review
“Well away from the waterfall.”
 of 5 bubbles 995jannel, 10 Jan 2017 | Read review
“Lagoon room”
 of 5 bubbles SmokeyMclean, 9 Jan 2017 | Read review
“Our room was overlooking the pool, which we loved”
 of 5 bubbles charliefarley99, 7 Jan 2017 | Read review
“Was glamorous for many years and is now looking a little tired, stained and faded.”
 of 5 bubbles amm2017, 3 Jan 2017 | Read review
5 of 5
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