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Palazzo Versace

2,079 reviews
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Traveller (1391)
Room & Suite (508)
Dining (210)
Overview
  • Excellent54%
  • Very good21%
  • Average12%
  • Poor7%
  • Terrible6%
Travellers talk about
“high tea”(137 reviews)
“superior suite”(56 reviews)
“il barocco”(54 reviews)
Free Internet
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
5.0 Star Hotel
All hotel details
Rooms
28 Jan29 Jan
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (2,079)Write a Review
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All reviewshigh teasuperior suiteil baroccole jardinvie restaurantthe gold coastturn down serviceturndown servicelagoon suiteseafood buffetbeautiful hotelmarina mirageoil burnerpool areapool staffspa bathstar hotels
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531 - 535 of 2,008 reviews
Reviewed 7 June 2016 via mobile

Palazzo Versace is an exclusive hotel for those who want to do it all in style Very classy and well worth a visit The restaurant smorgasbord is the best you will get and the seafood is the freshest and best quality you will experience Its...More

Thank Suzanne G
Response from PVMarketing, Guest Relations Manager at Palazzo VersaceResponded 14 July 2016

Dear Suzanne G, Thank you for providing such a lovely review on your recent experience at Palazzo Versace Gold Coast. Our Chef de Cuisine was delighted to hear about your amazing culinary experience at Il Barocco! Warm regards, Guest Relations Manager

Reviewed 6 June 2016

We stayed in a suite and the room was gorgeous and a great size. The bathroom especially - large spa bath and great shower. The beds are incredibly comfortable (including the fold out sofa!) The service is fantastic - they really do look after you...More

Thank RoseyPosey93
Response from PVMarketing, Guest Relations Manager at Palazzo VersaceResponded 14 July 2016

Dear RoseyPosey93, Thank you for taking the time to provide a review on your experience at Palazzo Versace Gold Coast. I am delighted you enjoyed your stay and everything our bountiful buffet had to offer! I have passed your wonderful feedback onto our team. We...More

Reviewed 4 June 2016

The arrogance and rudeness of staff have to be seen to believe. The treatment I received was shabby. A lot of the staff behave as if they OWN the place. And for them to even think that they can get away with it beggars belief....More

3  Thank Ben L
Response from PVMarketing, Guest Relations Manager at Palazzo VersaceResponded 19 July 2016

Dear Ben L, Thank you for taking the time to provide a review on your recent experience at Palazzo Versace Gold Coast. On behalf of our team, we would like to apologise for your poor experience, however, we can assure you that our hotel lobby...More

Reviewed 1 June 2016

Beautiful resort! My husband and I stayed for 3 nights in a lagoon view room ( definitely worth the upgrade). We loved the location, the service, the room was huge and the bathroom was divine. Little touches like the Versace oil burning in the room...More

Thank DLJ70
Response from PVMarketing, Guest Relations Manager at Palazzo VersaceResponded 28 June 2016

Dear DLJ70, Thank you for taking the time to provide such a wonderful review on your recent experience at Palazzo Versace Gold Coast! We look forward to giving you and your husband a very warm Palazzo Versace welcome again soon. Warm regards, Guest Relations Manager

Reviewed 31 May 2016 via mobile

Although it is over priced you get what you pay for. Breakfast buffet is not worth it. Pools are great. Service is good. Not close to public transport. If you aren't familiar with the Gold Coast the location of the hotel isn't great it is...More

Thank Sarah D
Response from PVMarketing, Guest Relations Manager at Palazzo VersaceResponded 28 June 2016

Dear Sarah D, Thank you for taking the time to provide a review on your recent experience with us at Palazzo Versace Gold Coast. With regards to our location, we believe we are in a prime position, close to luxurious shopping and main attractions of...More

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About
Amenities
Top amenities
Pool
Free Parking
Room Service
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Free Internet
Hotel Amenities
Free Parking
Room Service
Airport Transportation
Dry Cleaning
Meeting Rooms
Business Centre with Internet Access
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Refrigerator in room
Minibar
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Hot Tub
Heated pool
Outdoor pool
Details
Price range
US$269 - US$1,623 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Accessible rooms
Details
Price range
US$269 - US$1,623 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Accessible rooms
Add Photo Photos
Traveller (1391)
Room & Suite (508)
Dining (210)
Pool & Beach (210)
Hotel & Grounds (891)
Bathroom (63)
Business Centre & Event Rooms (7)
Family and Play Areas (3)
Questions & Answers
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miricodd1
10 January 2018|
AnswerShow all 7 answers
Response from hiddi57 | Reviewed this property |
We had free WiFi.. Also the hotel is currently advertising free WiFi..
1
Vote
Danielle P
27 November 2017|
AnswerShow all 6 answers
Response from Nick P | Reviewed this property |
They do have free weights. Not an expansive selection but enough to work out with
1
Vote
Elle R
19 November 2017|
AnswerShow all 7 answers
Response from Leslie T | Reviewed this property |
Apologies for the delay but yes to everything but don’t use room service or mini bar!
1
Vote
Room Tips
"dont get a street view room , too noisy"
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"Room overlooking the lagoon pool"
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"Not enough pool sunbeds"
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"Lagoon Room as a must"
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