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25/12/2017 26/12/2017
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    Sheraton Grand Mirage Resort, Gold Coast

    71 Seaworld Drive, Main Beach, Gold Coast, Queensland 4217, Australia
    011 61 7 5577 0000
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    25/12/2017 26/12/2017
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    Traveller (860)
    Room & Suite (367)
    Storyboard
    Overview
    • Excellent58%
    • Very good30%
    • Average8%
    • Poor2%
    • Terrible2%
    Travellers talk about
    “swim up bar” (56 reviews)
    “oyster bar” (49 reviews)
    “across the road” (163 reviews)
    Free Internet
    Free Parking
    Breakfast Buffet
    Air Conditioning
    Beachfront
    Pool
    Non-Smoking Hotel
    Restaurant
    Airport Transportation
    Room Service
    Suites
    Poolside Bar
    Fitness centre
    Concierge
    Spa
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Tennis Court
    Private Balcony
    4.5 Star Hotel
    All hotel details
    Offers from Sheraton Grand Mirage Resort, Gold Coast
    Special Rate: Beachside Escape Package
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    Rooms
    25 Dec26 Dec
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    1 room, 2 adults, 0 children
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    Write a ReviewReviews (1,598)
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    1 - 5 of 1,556 reviews

    Reviewed yesterday

    The Mirage has stood the test of time well. It is still gracious and spacious after all these years. The staff a great and of course the location is wonderful. Waking up to the sound of waves and birds was a treat.

    Thank PDT1809
    Hotel's Favourite
    Reviewed 5 November 2017

    Have stayed at the hotel a number of times with the most recent being in August and October. Firstly, the platinum recognition is second to none. Superb room upgrades, free breakfasts (btw simply the best buffet breakfast) the list goes on... Location and amenities speak...More

    1  Thank Dusan P
    Response from MarkSexton, General Manager at Sheraton Grand Mirage Resort, Gold CoastResponded 1 week ago

    Hello Dusan P…it was great to have you both back with us again in August and October. We appreciate your extremely loyal support, and the time you have taken to post such a positive review on your resort experiences. We are especially grateful to you...More

    Reviewed 2 days ago via mobile

    We stayed here for 3 nights, we decided to upgrade our room on arrival as the pool edge rooms are much nicer. Our stay was amazing, we requested a savoury/ cheese platter which was not available on the room menu - but the kitchen were...More

    Thank Meegan C
    Reviewed 1 week ago via mobile

    Honestly, any reviews putting this hotel down due to customer service is in my opinion, no way possibly true. I came into the hotel at 9am Friday (check in is 3pm) in a flustered mood. I had left my purse in Melbourne! I had no...More

    Thank biancasurfers89
    Response from MarkSexton, General Manager at Sheraton Grand Mirage Resort, Gold CoastResponded 1 week ago

    biancasurfers89….it was fantastic to read your wonderful review, and to learn how our manager welcomed and assisted you during what had been such a difficult morning. For a General Manager it does not get any better than to learn of the actions of a team...More

    Reviewed 2 weeks ago

    Dont even know where to begin honestly. If we hadnt paid for our entire stay we would have checked out on our first day!!

 So confused with the positive reviews. Must attract a certain crowd that just has very VERY different standards from us. Overall...More

    1  Thank Maz2008
    Response from MarkSexton, General Manager at Sheraton Grand Mirage Resort, Gold CoastResponded 1 week ago

    Dear Maz2008 We sincerely regret your Mirage stay was so disappointing, and apologise for the lapse in our usual high level of villa cleanliness. The situation on arrival - as outlined in your review and advised to our Manager on Duty - is unacceptable, and...More

    About
    Awards & Recognition
    GreenPartner
    Certificate of Excellence
    Amenities
    • Top amenities
    • Pool
    • Restaurant
    • Beachfront
    • Room Service
    • Fitness Centre with Gym / Workout Room
    • Free Parking
    • Bar/Lounge
    • Spa
    • Free Internet
    • Hotel Amenities
    • Business Centre with Internet Access
    • Room Service
    • Free Parking
    • Airport Transportation
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Room amenities
    • Air Conditioning
    • Minibar
    • Things to do
    • Pool
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Spa
    • Hot Tub
    • Tennis Court
    • Heated pool
    • Outdoor pool
    Details
    • Price range
    • US$217 - US$645 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #1 Luxury Hotel in Main Beach
    • #1 Family Hotel in Main Beach
    • #2 Romantic Hotel in Main Beach
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms
    • Number of rooms
    • 293
    • Reservation Options
    • TripAdvisor is proud to partner with Starwood APAC, Booking.com, Expedia, Priceline, Ctrip TA, Travelocity, Hotels.com, Hotwire, Orbitz, Cheap Tickets, getaroom.com, Cancelon, HotelQuickly and TripOnline SA so you can book your Sheraton Grand Mirage Resort, Gold Coast reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Australia >
    • Queensland >
    • Gold Coast >
    • Main Beach
    • Also Known As
    • Sheraton Mirage Resort And Spa ,
    • Sheraton Mirage Hotel Main Beach ,
    • Sheraton Main Beach ,
    • Main Beach Sheraton ,
    • Sheraton Grand Mirage Resort, Gold Coast Main Beach, Australia
    Add Photo Photos
    Traveller (860)
    Room & Suite (367)
    Pool & Beach (168)
    Dining (130)
    Hotel & Grounds (641)
    Bathroom (21)
    Business Centre & Event Rooms (20)
    Family and Play Areas (7)
    Nearby
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    Ask a question
    Questions & Answers
    clairepei
    18 November 2017|
    Answer
    Response from MarkSexton | Property representative |
    Hi clairepei, thank you for your question. I understand our Reservations Manager has been liaising with you regarding this issue, and that it has now been resolved with your correct dates in place, and a refund being... More
    0
    Votes
    loz63
    6 October 2017|
    AnswerShow all 7 answers
    Response from thuruna | Reviewed this property |
    Thank you for your question, I believe that $40.00 to $45.00 should get you out of it, good luck enjoy your stay.
    0
    Votes
    loz63
    5 October 2017|
    AnswerShow all 11 answers
    Response from Stretch1958 | Reviewed this property |
    Think over $30 Best check directly with the hotel
    0
    Votes
    Room Tips
    "We chose a garden room on the beach side"
    Read review
    "Villa rooms are far. A/C was not working properly. overall awful"
    Read review
    "Every time we've stayed there we've had different rooms, with different views. We've enjoyed..."
    Read review
    "I think all the rooms have a view so your safe anywhere we had a view of the gardens which was lovely"
    Read review
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