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Sheraton Grand Mirage Resort, Gold Coast

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Sheraton Grand Mirage Resort, Gold Coast
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1,381 Reviews from our TripAdvisor Community

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Showing 1,343: English reviews
Coolum Beach, Australia
Reviewed 2 days ago NEW

Staff were professional, helpful from the porters on arrival and front desk to the house keeping staff. Facilities, room, most comfortable bed, all excellent. Was disappointed that the glass in the mirror in the bathroom was broken - when you are the Sheraton, there is an expectation that you get everything right Close off the room and get it repaired...

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Helpful?
Thank Jacinta2909
Brighton, United Kingdom
Reviewed 2 days ago NEW

Large Luxury Resort - Great location direct access to large prestine beach - Large outdoor pool and gardens for relaxing - Good extensive breakfast buffet but buffet seafood expensive and in imaginative - Nicely refurbished large bedrooms

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Helpful?
Thank David B
Brisbane, Australia
Reviewed 2 days ago NEW

For short stay, no need to leave the resort. Just park the car and leave it until checkout. The shining light, and best asset, of the place is the staff. No request for advice/assistance was too much trouble, and response always delivered with a smile. Absolutely beautiful surroundings, very comfortable, clean, tidy room. Huge shower! Amazing beds!

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Helpful?
Thank Lynette4122
Melbourne, Australia
Reviewed 2 days ago NEW

As usual the property doesn't disappoint. Great friendly service, super comfortable beds and bedding, fantastic breakfast buffet with omelettes and eggs to order and all produce is super fresh. The only beachfront property on surfers which is another benefit and a great pool area to lounge around.

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Helpful?
Thank Vetti23
Sydney Olympic Park, Australia
Reviewed 2 days ago NEWvia mobile

This was one of the better places me and friends have stayed at ,it has big spacious rooms very clean ,air conditioner s big size bathrooms easy access to the hotel top views of the beach and of surfers paradise,

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Thank behlaybilly
Vancouver, B.C., Canada
Reviewed 3 days ago NEW

It is the little things that make a BIG difference. Went to order my favourite cocktail at the pool bar. It has grapefruit juice in it, but I was told they do not have that. Huh? It's the Sheraton! Decided to have a Mai Tai instead. They only had imitation Curaçao, but thought I would give it a try. It...

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Helpful?
Thank Tina23Vancouver
Sydney, Australia
Reviewed 4 days ago NEW

I visited Sheraton for a girls long weekend. Positives: The best bed I've ever slept on! The brand is called Sleepmaker, you can order it with Sheraton. very nice porter at the front Easy access to the beach at the back Negative: $$$ breakfast. I wanted a simple bacon and egg roll and it didn't come with sauce. Had to...

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Helpful?
Thank travelchick119
MarkSexton, General Manager at Sheraton Grand Mirage Resort, Gold Coast, responded to this review

Hi travelchick119 A big thank you to you and your friends for choosing our resort for your girls’ long weekend back in November. It was fantastic to have you with us, and we’re delighted you especially enjoyed our Sheraton Signature bedding. This is actually manufactured by Sealy Australia, and it is extremely popular, with many guests purchasing their own bed...

Sydney, Australia
Reviewed 6 days ago NEW

A great place to pop in for dinner, lunch or drinks simply to unwind and relax. The staff are super friendly - They definitely deserve a good pat on the back for their efforts! Concierge also quite nice. The pool is serene and I really like the design of the interiors - front lobby in particular. Very modern. Appreciate the...

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Helpful?
Thank Bev H
MarkSexton, General Manager at Sheraton Grand Mirage Resort, Gold Coast, responded to this review

Dear Bev H, thank you for recently reviewing your August stay with us here at Sheraton Grand Mirage. We appreciate your wonderful review, and your lovely comments on our friendly service. We are so lucky to have a most beautifully designed resort, in a unique location, and we are very pleased you find it so special as well. Warmest regards,...

Reviewed 1 week ago NEW

My husband and i stayed there going back some weeks ago and i felt that i needed to say a special thank you and sorry to one of your housekeeping staff, so here i go, Hannah i am so sorry i treated you so badly and rude as a guest you were so professional and you maintained such a calm...

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Helpful?
Thank John L
MarkSexton, General Manager at Sheraton Grand Mirage Resort, Gold Coast, responded to this review

Dear John L Thank you for your very special recognition of our Housekeeping Team Member, Hannah, further to you and your husband’s recent stay. I have been reviewing our resort tripadvisor page ever since its introduction, and never have I seen a review with such praise for an individual associate. Your review, bringing Hannah’s assistance and service to our attention,...

Sydney
Reviewed 1 week ago NEW

I was lucky enough to spend 3 nights at the Sheraton for a conference last week. All meals were great, including the seafood buffet lunch and the 3 course gala dinner. Rooms are spacious and comfortable with well appointed bathrooms. Gorgeous setting with views from floor to ceiling glass in the foyer and a hop, skip and jump to miles...

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Helpful?
Thank J1617QUmandys

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Amenities

Highlights
  • Pool
  • Restaurant
  • Beachfront
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
GreenPartner Learn More
About the property
  • Beachfront
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Paid Wifi
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Internet
Services
  • Business Centre with Internet Access
  • Room Service
  • Free Parking
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Surrounded by sparkling lagoons and tropical gardens. The Gold Coast's only five star resort to offer an absolute beachfront location. SPG Members receive complimentary in room internet when booking direct. ... more   less 

Additional Information about Sheraton Grand Mirage Resort, Gold Coast

Address: 71 Seaworld Drive, Main Beach, Gold Coast, Queensland 4217, Australia
Region: Australia > Queensland > Gold Coast > Main Beach
Price Range: $279 - $540 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Sheraton Grand Mirage Resort, Gold Coast 5*
Number of rooms: 293
Reservation Options:
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Also Known As:
Sheraton Mirage Resort And Spa
Sheraton Mirage Hotel Main Beach
Sheraton Main Beach
Main Beach Sheraton
Sheraton Grand Mirage Resort, Gold Coast Main Beach, Australia
Hotel Style:
#1 Luxury Hotel in Main Beach
#1 Family Hotel in Main Beach
#2 Romantic Hotel in Main Beach
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Questions & Answers

Here's what travellers have asked, with answers from Sheraton Grand Mirage Resort, Gold Coast staff and other travellers.
26 questions
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Questions? Get answers from Sheraton Grand Mirage Resort, Gold Coast staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ocean view rooms are best”
 of 5 bubbles Lynette4122, 19 Feb 2017 | Read review
“Get a room with lifts”
 of 5 bubbles travelchick119, 17 Feb 2017 | Read review
“Ask for a high room facing over the resort gardens for privacy and a view or ground floor for direct lagoon access.”
 of 5 bubbles J1617QUmandys, 14 Feb 2017 | Read review
“Beach and ocean views are amazing!”
 of 5 bubbles kenhW6006NC, 10 Feb 2017 | Read review
“Inside views, while not of the beach, do have great wildlife views”
 of 5 bubbles Cryptoref, 6 Feb 2017 | Read review
5 of 5