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Sheraton Grand Mirage Resort, Gold Coast

Hotels.comUS$186*
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Certificate of Excellence
07/05/2017 08/05/2017
1 room 2 adults 0 children
US$204*
US$186*
US$204*
US$204*
US$185*
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Sheraton Grand Mirage Resort, Gold Coast
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1,429 Reviews from our TripAdvisor Community

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Showing 1,389: English reviews
Start your review of Sheraton Grand Mirage Resort, Gold Coast
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Gold Coast, Australia
Reviewed 4 days ago NEW

We decided to use our SPG points locally and stayed at the Mirage for 4 days and 3 nights. Upon check in the front desk were brilliant! Very helpful and because we had our 2 young daughters with us, they really went out to make them feel welcomed! My wife and I have stayed here numerous times when we lived...

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Helpful?
Thank JohnB522018
MarkSexton, General Manager at Sheraton Grand Mirage Resort, Gold Coast, responded to this review

Dear JohnB522018, thank you for your honest feedback regarding your family’s recent stay. I am disappointed to hear we did not meet you expectations on this occasion. We do greatly appreciate when past guests return and show their loyalty to our resort, so I am very sorry we could not express this thanks through 5-star service and features. I would...

Melbourne
Reviewed 4 days ago NEWvia mobile

Stayed at the Sheraton and as always this Sheraton lived up to it's name. Besides my own bed, this Sheraton and the Westin New York at Times Square have the best and most comfortable bed I have slept in.

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Helpful?
Thank vun364
MarkSexton, General Manager at Sheraton Grand Mirage Resort, Gold Coast, responded to this review

Dear vun364, thank you for your review! We are so happy to hear you love our Sheraton Sleep Experience bed just as much as we do! I hope to welcome you back soon to enjoy so more great night’s sleep! Warm regards, Mark Sexton, General Manager.

Sydney, Australia
Reviewed 6 days ago NEWvia mobile

Overall, we had a nice relaxing stay at the Sheraton. We enjoyed lounging by the pool, poolside drink service and the meals from the pool bar were pretty delicious (although pricey, but I suppose to be expected). The room was south facing and very dark. The room seemed dated. I do expect a better quality room for a five star...

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Helpful?
Thank SydneySider1983
MarkSexton, General Manager at Sheraton Grand Mirage Resort, Gold Coast, responded to this review

Dear SydneySider1983, it is fantastic to hear you have had a relaxing stay with us over the Easter break. Your feedback is greatly appreciated regarding our décor and pricing. I regret we did not meet your standards for a five-star resort, this is something we are certainly always striving to provide to all our guests. On a positive note, we...

Sydney, Australia
Reviewed 6 days ago NEW

We are usually Noosa visitors so were a little apprehensive about a Gold Coast stay. This hotel is dated but well maintained (as opposed to the exterior of Palazzo Versace which is opposite). The food in the breakfast buffer was excellent as well as other in-house meals we had. Our party included youngish kids so we could walk to SeaWorld...

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Helpful?
Thank thebosso
Sydney, Australia
Reviewed 6 days ago NEWvia mobile

The photos might suggest a resort with huge areas of swimming pools but look closely and you will see that these are an illusion. They are in fact large water features and there is actually quite a small pool for the size of the resort. This becomes significant as it gets more crowded as the day progresses. Good staff service...

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Helpful?
Thank guidedbythelight
MarkSexton, General Manager at Sheraton Grand Mirage Resort, Gold Coast, responded to this review

Dear guidedbythelight, we are delighted our staff provided you with the good service we strive to deliver. I am sorry to hear our lagoon feature did not however meet your expectations. We do pride ourselves on being a ‘water oasis’ situated right on the gorgeous Gold Coast beaches. Though, we can certainly understand that our popular pool can get crowded...

Reviewed 1 week ago

I stayed her for my 70th birthday for 3 nights. The room was very comfortable and they even gave a bottle of champagne for me to celebrate. WE had the buffet meal the first night and the variety and quality of food food was good but a bit expensive at $90 per person. We dined from the menu the next...

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Helpful?
Thank Gary W
Durban, South Africa
Reviewed 1 week ago

I went to the Gold Coast with my family over Xmas and thought that a Sheraton Hotel will spoil them all. I stand to to corrected. The Hotel accommodation is average and boarders on tired. the carpets are old , the rooms were on the extreme end of the hotel and dark. I really didn't enjoy myself here like i...

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Helpful?
2Thank losh_12
MarkSexton, General Manager at Sheraton Grand Mirage Resort, Gold Coast, responded to this review

Dear losh_12, Thank you for choosing to visit our beachside resort over the Christmas period. Your support is appreciated, as is the time you have taken to write a review. We are truly sorry to hear we failed to provide you with a stay which would bring you and your family back to Sheraton Grand Mirage in the future. Your...

Reviewed 1 week ago

We stayed here for our wedding anniversary and they were kind enough to have a complimentary bottle of wine waiting for us to enjoy in our room. Room was immaculately clean and spacious. The cocktalls by the pool and the buffet breakfasts are really good too.

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Helpful?
Thank Aslongasitsclean
Sydney, Australia
Reviewed 1 week ago via mobile

Great facilities friendly staff great swim up pool bar with poolside waiter service. Great location on the beach away from all the hustle and bustle of Surfers. Lagoon rooms are awesome plenty of space sliding doors that open onto the waters edge. Nice big bed although I found it a bit too soft but size was great. Seafood buffet and...

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Helpful?
Thank victoria e
MarkSexton, General Manager at Sheraton Grand Mirage Resort, Gold Coast, responded to this review

Dear Victoria e, thank you for taking the time to provide such a wonderful review. It makes us feel very proud to come to work each day, when we can provide such wonderful experiences to our guests. I’m happy you enjoyed our Lagoon rooms, they are definitely a beautiful place to unwind. Victoria e, thank you again! We hope to...

Reviewed 1 week ago

one of the best buffet's i have been to. from fresh & cooked seafood to curries, roasts, asian foods salads & soups and delectable desserts. i'd be surprised if there wasn't something for eveyone. if you don't like buffets you can have ala carte

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Helpful?
Thank SeanVick

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07/05/2017 08/05/2017
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Amenities

Highlights
  • Pool
  • Restaurant
  • Beachfront
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
GreenPartner Learn More
About the property
  • Beachfront
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Free Parking
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Surrounded by sparkling lagoons and tropical gardens. The Gold Coast's only five star resort to offer an absolute beachfront location. SPG Members receive complimentary in room internet when booking direct. ... more   less 

Additional Information about Sheraton Grand Mirage Resort, Gold Coast

Address: 71 Seaworld Drive, Main Beach, Gold Coast, Queensland 4217, Australia
Region: Australia > Queensland > Gold Coast > Main Beach
Price Range: $279 - $722 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Sheraton Grand Mirage Resort, Gold Coast 5*
Number of rooms: 293
Reservation Options:
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Also Known As:
Sheraton Mirage Resort And Spa
Sheraton Mirage Hotel Main Beach
Sheraton Main Beach
Main Beach Sheraton
Sheraton Grand Mirage Resort, Gold Coast Main Beach, Australia
Hotel Style:
#1 Family Hotel in Main Beach
#1 Luxury Hotel in Main Beach
#2 Romantic Hotel in Main Beach
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Questions & Answers

Here's what travellers have asked, with answers from Sheraton Grand Mirage Resort, Gold Coast staff and other travellers.
28 questions
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See all questions (28)

Questions? Get answers from Sheraton Grand Mirage Resort, Gold Coast staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Get a room as close to the reception as possible, we were put very very far away from the lobby, a long walk .”
losh_12, 14 Apr 2017 | Read review
“Request 2016”
parche, 9 Apr 2017 | Read review
“Not sure of there are any great rooms at all don't get one near the road - I was told it is really noisy”
colt2014, 9 Apr 2017 | Read review
“Ocean facing rooms are fabulous !!!”
Bexstar008, 2 Apr 2017 | Read review
“lagoon rooms are the best”
slee2626, 29 Mar 2017 | Read review
5 of 5
Hotels.com
US$186* /night
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Sheraton.comUS$204
Booking.comUS$185
TripAdvisorUS$185
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Prices are for 1 room, 2 adults
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