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    Turtle Beach Resort

    2346 Gold Coast Highway, Mermaid Beach, Gold Coast, Queensland 4218, Australia
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    24/12/2017 25/12/2017
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    US$279
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    Traveller (363)
    Room & Suite (63)
    Pool & Beach (54)
    Overview
    • Excellent41%
    • Very good36%
    • Average14%
    • Poor5%
    • Terrible4%
    Travellers talk about
    “splash zone” (205 reviews)
    “mini golf” (126 reviews)
    “deck restaurant” (84 reviews)
    Free Wifi
    Free Parking
    Air Conditioning
    Pool
    Non-Smoking Hotel
    Restaurant
    Airport Transportation
    Bar/Lounge
    Fitness centre
    Kitchenette
    Spa
    Water Park
    Tennis Court
    Kids Club
    Self-Serve Laundry
    Shuttle Bus Service
    Babysitting
    Private Balcony
    4.0 Star Hotel
    All hotel details
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    Rooms
    24 Dec25 Dec
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    1 room, 2 adults, 0 children
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    Standard Room

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    Write a Review
    Reviews (1,166)
    There are newer reviews for Turtle Beach Resort
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    351 - 355 of 1,164 reviews

    Reviewed 14 February 2016 via mobile

    Loved this place. Great for kids and parents. Great food at the Deck restaurant at reasonable prices. Lots to do or not do. Rooms were spacious with everything you need. Wifi great. Staff were fantastic & we would definitely recommend. Room 308 great location right...More

    1  Thank Jenique B
    Response from Melanie R, on behalf of the Resort Management Team at Turtle Beach ResortResponded 19 February 2016

    A home a way from home is our target achieved!! Thanks for your great review and we hope you will visit us again soon. Kind regards Melanie Reid

    Reviewed 14 February 2016

    We went to the Turtle Beach resort with 3 children (aged 12, 9 and 1) and had booked a superior room. My Mother had also organised to be there for the holiday (as it was my birthday) and flew over from the UK. When we...More

    Thank LoznAndy
    Response from Melanie R, on behalf of the Resort Management Team at Turtle Beach ResortResponded 17 February 2016

    Thanks LoznAndy for your review. Yes, you are quite right, we do not have lifts in our complex. The property was built as a 3 storey walk up building and unfortunately we cannot change this. What we can do, however is try to ensure that...More

    Reviewed 11 February 2016

    We spent 7 nights here with our son, her partner and 18th month old grandson in a 2 bedroom, 2 bathroom apartment. It was on the third floor and no lifts, so got a lot of exercise. Room was nice with everything we needed. No...More

    Thank wendymas
    Response from Melanie R, on behalf of the Resort Management Team at Turtle Beach ResortResponded 23 February 2016

    Thank you for your review wendymas. We hope to be able to welcome you back to the Resort again. Regards Melanie Reid

    Reviewed 10 February 2016

    Stayed here for 7 nights from 1st-8th Feb; my wife, my 2 year old daughter and I. Rooms were practical, comfortable and well equipped - TV with Fox Sports channels if that's what you're into. Full amenities inc washer/dryer/dish washer etc. Grounds were immaculate, easy...More

    2  Thank JoshSpurs01
    Response from Melanie R, on behalf of the Resort Team at Turtle Beach ResortResponded 23 February 2016

    We appreciate your lovely review JoshSpurs01 and it was pleasing to hear you had such a great time. Sorry to hear your daughter spoilt your relaxation time - there are many more years of that to come I am afraid! A hire care is certainly...More

    Reviewed 9 February 2016

    Family friendly resort with terrific swimming pools and splash zone and lots of other facilities for kiddies and adults - tennis court, cinema, games room, playground, gym, day spa, kids club, bbqs, etc. Resort well maintained, clean and modern with very friendly, helpful staff. We...More

    2  Thank Heather W
    Response from Melanie R, on behalf of the Resort Management Team at Turtle Beach ResortResponded 23 February 2016

    Thank you Heather. Come and stay with us again sometime. Kind regards Melanie Reid

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    About
    Awards & Recognition
    Travellers' Choice2017 Winner
    Certificate of Excellence
    Amenities
    • Top amenities
    • Pool
    • Free Parking
    • Restaurant
    • Bar/Lounge
    • Spa
    • Free High Speed Internet ( WiFi )
    • Fitness Centre with Gym / Workout Room
    • Hotel Amenities
    • Children Activities (Kid / Family Friendly)
    • Shuttle Bus Service
    • Free Parking
    • Airport Transportation
    • Self-Serve Laundry
    • Babysitting
    • Room amenities
    • Air Conditioning
    • Microwave
    • Refrigerator in room
    • Things to do
    • Pool
    • Restaurant
    • Bar/Lounge
    • Spa
    • Hot Tub
    • Tennis Court
    • Fitness Centre with Gym / Workout Room
    • Heated pool
    • Adult pool
    • Outdoor pool
    Details
    • Price range
    • US$96 - US$276 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Room types
    • Kitchenette ,
    • Non-Smoking Rooms
    • Number of rooms
    • 233
    • Reservation Options
    • TripAdvisor is proud to partner with Agoda, Booking.com, Expedia, Hotels.com, Ctrip TA, Hotwire, Travelocity, Priceline, TripOnline SA, Cancelon, getaroom.com and HotelQuickly so you can book your Turtle Beach Resort reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Australia >
    • Queensland >
    • Gold Coast >
    • Mermaid Beach
    • Also Known As
    • Turtle Beach Hotel Mermaid Beach ,
    • Sands Turtle Beach Hotel ,
    • Sands Turtle Beach Mermaid ,
    • Turtle Beach Resort Gold Coast ,
    • Turtle Beach Resort Mermaid Beach, Gold Coast
    Add Photo Photos
    Traveller (363)
    Room & Suite (63)
    Pool & Beach (54)
    Dining (19)
    Hotel & Grounds (232)
    Family and Play Areas (24)
    Bathroom (12)
    Nearby
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    1.01 km away
     
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    .23 km away
     
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    Nearby Attractions
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    Ask a question
    Questions & Answers
    Carla_Clark
    1 December 2017|
    AnswerShow all 11 answers
    Response from Janina G | Reviewed this property |
    Somewhere with smaller slides might be better . Try nobby beach camp Ground . Turtle beach is great for older ones. If you head up to sunshine oaks oasis is awesome
    1
    Vote
    audreygalley
    10 April 2017|
    AnswerShow all 3 answers
    Response from Melanie R | Property representative |
    If you are looking for a sunny room, then the higher floor apartments with North facing balconies will receive more sun. All of our apartments have lockable doors regardless of whether they are ground, first or second but... More
    0
    Votes
    Isobel P
    1 April 2017|
    AnswerShow all 8 answers
    Response from helenandguy | Reviewed this property |
    We paid $5 a towel for swimming towels for the week. Ours were fine!
    2
    Votes
    Room Tips
    "We like ground floor as we have young children and the apartments have stairs, no elevator."
    Read review
    "Avoid ground floor and ask for rooms near the back of the resort to avoid too much foot traffic passing by."
    Read review
    "If you dont like noise ask to stay away from the pool or road. We had both but it didn't bother us."
    Read review
    "Suites and two bedroom apartments do come with a FREE late check-Out"
    Read review
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