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Turtle Beach Resort

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Turtle Beach Resort
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1,054 Reviews from our TripAdvisor Community

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There are newer reviews for Turtle Beach Resort
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Showing 1,052: English reviews
Hobart, Australia
Reviewed 8 July 2015

Second visit to turtle beach this time with a second addition to the family. Has everything you need with a young family (7 and nearly 3). We had a 2 bedroom superior room on the third floor overlooking the adults pool which was a nice quiet part of the resort. Each room is different so not sure there is much...

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2Thank Billy1374
Melanie R, on behalf of the Resort Manager at Turtle Beach Resort, responded to this review

It was lovely to read your review Billy, and glad to hear you all had such a lovely stay. The wet-suits are a great idea for the Splash Zone and we have viewed a few clever children running around the Resort in them, from our warmly heated office. Still winter up here of course and unfortunately due to the huge...

Reviewed 8 July 2015

This is a great place to bring the kids with reasonable pricing. We stayed in a ground floor apartment with 3 bedrooms, all of which where very clean. We had plenty of room and the apartment had all you need to be self sufficient if that's what your after, plus BBQs outside the apartment.

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1Thank hazermark
Melanie R, on behalf of the Resort Manager at Turtle Beach Resort, responded to this review

We hope to have stay with us again soon and appreciate your wonderful 5 star review. Thank you Melanie Reid

Geelong, Australia
Reviewed 6 July 2015 via mobile

Plenty of pools and lush gardens to relax in. An on site shuttle bus will take you any where. The cafe has great food at realistic prices. Book the Premium rooms they have the better furniture. Wear good shoes in the wet, the outdoor stairs can be deadly.

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2Thank Jason D
Adelaide, Australia
Reviewed 5 July 2015

We had a two bedroom apartment on the third floor. It was really spacious and had everything we needed, even sandwich containers. The balcony was large too which was nice for enjoying the warmth. The kids loved the pools and putt putt. The restaurant had nice food at reasonable prices. We only used kids club once as we only had...

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Thank psboll
Melbourne, Australia
Reviewed 4 July 2015

Was blown away by how good this resort was. We did get a bargain through Jetstar so were prepared for quality to be a bit disappointing. However the resort was great. We stayed in a two bedroom unit, with our 6 YO, 4 YO and 1 YO comfortably fitting into the second bedroom. The unit was ground floor with a...

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4Thank travelbug_aegn
Phuket Kata Beach
Reviewed 2 July 2015 via mobile

Home sweet home.Friendly and helpful staff. Lots of things to do in this resort.Nice stay for long term holiday because you never have enough.Many pool and spa around the resort. Enjoy a mini golf and relax in a resort cinema.

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Thank Gary G
Wellington, New Zealand
Reviewed 30 June 2015

This was our second stay at Turtle Beach and it's great value for money. Certainly not 5 star accommodation but the apartments have everything you need. We stayed in a 2 bedroom, 2 bathroom apartment and was more than spacious enough for our family of 5. The pools are fantastic and the kids loved spending time at the splash zone...

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4Thank BrigiG1979
Brisbane, Australia
Reviewed 30 June 2015

We had a 2 bedroom appartment. It was lovely and clean, roomy and fully self contained. The resort facilities were awesome with so many pools to choose from, we never felt crowded. The kids loved the "Splashzone". we could eat at the onsite cafe or restaurant or buy groceries at the onsite convenience store and cook for ourselves. We were...

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Thank debbie19772015
Melbourne, Australia
Reviewed 29 June 2015

Turtle Beach Resort is absolute kid heaven! Stayed last week for 4 nights in a 3 bedroom apartment (room 201) and will definitely return. Pros: - Splash Zone! Fantastic for kids (both young and old!) Lifeguard always on hand were very attentive too. - Variety of pools/spas all over the resort. Never felt cramped (might be a different story during...

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1Thank Courtneylogic
Melanie R, on behalf of the Resort Manager at Turtle Beach Resort, responded to this review

Thanks so much for your review courtneylogic. I love your list of pros and cons, as will other readers. All of your comments are passed on to the management team for review and action so you can be assured that we are committed to continued improvements. Alfred's Diner is a great tip for a meal or coffee, their little outdoor...

Adelaide, Australia
Reviewed 26 June 2015

Turtle Beach Resort was exactly what I wanted for my short break with my daughter. Affordable, self-contained accommodation in a fantastic location with facilities suited to a 5 year old. We accessed the resort via the public bus system which worked really well as it was cheap and the bus stopped right out front of the resort- perfect! Having our...

Review collected in partnership with this hotel
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1Thank Belinda S
Melanie R, on behalf of the Resort Manager at Turtle Beach Resort, responded to this review

Thanks so much Belinda. We look forward to welcoming you all again. Kind regards Melanie Reid

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Spa
  • Fitness Centre with Gym / Workout Room
About the property
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Tennis Court
  • Fitness Centre with Gym / Workout Room
Room types
  • Kitchenette
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Free Parking
  • Airport Transportation
  • Self-Serve Laundry
  • Babysitting
Official Description (provided by the hotel)
Turtle Beach Resort provides premier family accommodation set in a sub-tropical oasis just 300 metres to the beach. Truly a relaxing holiday home, the resort offers spacious one, two and three bedroom fully self contained apartments in a 3 storey walk up complex (please note we do not have lifts on site). Facilities include flat screen televisions and complimentary Foxtel channels. All apartments have balconies and terraces that overlook tropical greenery and manicured gardens. Take advantage of the extensive recreational facilities including 4 separate swimming areas with a mix of lagoon and lap swimming pools, waterslide, spa's, adults only pool and spa, Putt'n Around* our 15 hole themed putt-putt course, children's playground, 2 saunas, floodlit tennis court*, fitness room, games room*, 8 BBQ areas and FREE WiFi access. For those who prefer a slower pace, soak up the relaxed poolside atmosphere or send the kids to the cinema theatrette. Enjoy a woodfired pizza at our onsite restaurant 'The Deck' or pick up supplies at our onsite convenience store 'Fresh' which features a wide range of grocery items and an internet cafe. Turtle Beach Resort has designed a holiday program especially for the kids, packed with lots of fun activities to compliment our facilities. Club Turtle* is for kids aged four to twelve inclusive where they can choose to sit in and watch or join in the pre-arranged activities including creative art and craft sessions, big screen Wii interactive games, an Xbox only designated room for the game players, as well as party theme nights with Disco and Movies screenings. Our Exciting water playground 'Splash Zone" features 4 water slides, 2 toddler slides, dumping bucket, water cannons and lots more. Book for your family and friends..They will love you for it! ... more   less 

Additional Information about Turtle Beach Resort

Address: 2346 Gold Coast Highway, Mermaid Beach, Gold Coast, Queensland 4218, Australia
Region: Australia > Queensland > Gold Coast > Mermaid Beach
Price Range: $133 - $373 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Turtle Beach Resort 4*
Number of rooms: 233
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Also Known As:
Turtle Beach Hotel Mermaid Beach
Sands Turtle Beach Hotel
Sands Turtle Beach Mermaid
Turtle Beach Resort Gold Coast
Turtle Beach Resort Mermaid Beach, Gold Coast
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Questions & Answers

Here's what travellers have asked, with answers from Turtle Beach Resort staff and other travellers.
17 questions
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Brisbane, Australia

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Questions? Get answers from Turtle Beach Resort staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rooms by the Adults Only pool are quieter at night.”
 of 5 bubbles TaganRobson, 13 Mar 2017 | Read review
“Lower floor if you don't wish to climb stairs.”
 of 5 bubbles 347beckyv, 13 Mar 2017 | Read review
“You can get one with a sofa bed as well or a roll out bed. We had my mum stay a few nights and the roll out bed fit between the kids.”
 of 5 bubbles 61lisaf, 16 Feb 2017 | Read review
“Not wheelchair friendly but ground floor access is ok for even those a little less ambulent”
 of 5 bubbles dsajms, 1 Feb 2017 | Read review
“Spend the money on a Superior Room or a Family Suite for a refurbished room, family suites have an Xbox”
 of 5 bubbles elizabethdray, 28 Jan 2017 | Read review
5 of 5