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05/02/2018 06/02/2018
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    InterContinental Sanctuary Cove Resort

    Manor Circle | Sanctuary Cove, Hope Island, Gold Coast, Queensland 4212, Australia
    011 65 800 852 6027
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    05/02/2018 06/02/2018
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    Savings alert: 16% below average rate

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    US$178
    US$171
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    Traveller (697)
    Room & Suite (350)
    Storyboard
    Overview
    • Excellent44%
    • Very good35%
    • Average14%
    • Poor5%
    • Terrible2%
    Travellers talk about
    “lagoon pool” (97 reviews)
    “marina village” (48 reviews)
    “club room” (31 reviews)
    Free Internet
    Free Parking
    Breakfast Buffet
    Air Conditioning
    Pool
    Non-Smoking Hotel
    Restaurant
    Airport Transportation
    Room Service
    Suites
    Poolside Bar
    Fitness centre
    Concierge
    Spa
    Wheelchair Access
    Business Centre
    Golf Course
    Dry Cleaning
    Kids Club
    Housekeeping
    Shuttle Bus Service
    Babysitting
    Private Balcony
    5.0 Star Hotel
    All hotel details
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    Rooms
    5 Feb6 Feb
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    1 room, 2 adults, 0 children
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    Write a ReviewReviews (1,234)
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    241 - 245 of 1,198 reviews

    Reviewed 12 November 2016 via mobile

    We were hopeful of a quiet peaceful getaway. We felt that we were in bed at a disco. There was loud music at the pool area. Rang the front desk and they advised the loud music would be on until 10:30. Won't be staying again.

    2  Thank AAG88
    Response from Monique H, General Manager at InterContinental Sanctuary Cove ResortResponded 15 November 2016

    Dear AAG88, Thank you for your review. Please accept my apology that the music on the beach lagoon interrupted your relaxation, I am very sorry that we have let you down. Wishing you all the best for the upcoming festive season. Kindest regards, Monique

    Reviewed 10 November 2016 via mobile

    The staff were very friendly and the whole place had a very Aussie feel to it. We enjoyed the whole experience but maybe it's getting a little dated, it might be time to spend some money to start refurbishing. Actually I take that back, I...More

    Thank Nevilleo55
    Response from Monique H, General Manager at InterContinental Sanctuary Cove ResortResponded 12 November 2016

    Dear Nevilleeo55, Thank you for choosing to stay with us recently! We appreciate your review and are so pleased to read that you enjoyed your experience with us. We are always making improvements across the property and are currently undergoing some exciting work to our...More

    Reviewed 10 November 2016 via mobile

    stayed for a incentive weekend,overall nice resort but lacked a bit of atmosphere. rooms spacious snd beds comfortable breakfast good snd plentful but not inventive like other 5 * properties. dinner on site was fantasticMore

    Thank Kellie K
    Response from Monique H, General Manager at InterContinental Sanctuary Cove ResortResponded 12 November 2016

    Dear Kellie K, Thank you for taking the time to post your thoughts following your stay with us recently, we certainly value your feedback. I am pleased to read that you enjoyed your dinner and I will share you comments with my Culinary team. We...More

    Reviewed 6 November 2016

    Im sure in its day this resort was one of the finest on the Gold Coast, however now it looks a little tired and well overdue for a make over. Pools are nice. Bars and restaurants ok. Rooms spacious but in need of an update....More

    2  Thank Rick B
    Response from Monique H, General Manager at InterContinental Sanctuary Cove ResortResponded 12 November 2016

    Dear Rick B, Thank you for choosing to stay with us recently and then take the time to share your thoughts, we appreciate the feedback. Please accept my sincerest apology that certain aspects of your stay did not meet expectation. I will share your comments...More

    Reviewed 5 November 2016

    Enjoyed a one night stay with a work conference. Friendly staff, beautiful location and dinner by the lagoon was highly rated (except for the mosquitoes). Spacious and well appointed rooms with views over the marina. Conference catering is usually predictable, this was not. Well done...More

    Thank LyndaB B
    Response from Monique H, General Manager at InterContinental Sanctuary Cove ResortResponded 12 November 2016

    Dear LyndaB B, Thank you for your review! We appreciate your time and your feedback. So pleased to read that you enjoyed your work event with us and found the standard of our conference food to be high. I have shared your very kind comments...More

    About
    Awards & Recognition
    Certificate of Excellence
    Amenities
    • Top amenities
    • Pool
    • Free Parking
    • Restaurant
    • Room Service
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Free Internet
    • Spa
    • Hotel Amenities
    • Free Parking
    • Room Service
    • Business Centre with Internet Access
    • Children Activities (Kid / Family Friendly)
    • Shuttle Bus Service
    • Airport Transportation
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Babysitting
    • Room amenities
    • Air Conditioning
    • Minibar
    • Things to do
    • Pool
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Spa
    • Hot Tub
    • Golf Course
    • Heated pool
    • Outdoor pool
    Details
    • Price range
    • US$133 - US$379 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms
    • Number of rooms
    • 247
    • Reservation Options
    • TripAdvisor is proud to partner with Expedia, Hotels.com, Ctrip TA, Priceline, Travelocity, Orbitz, Cancelon, HotelQuickly, TripOnline SA and getaroom.com so you can book your InterContinental Sanctuary Cove Resort reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Australia >
    • Queensland >
    • Gold Coast >
    • Hope Island
    • Also Known As
    • Hyatt Regency Sanctuary Cove Hotel Gold Coast ,
    • Hyatt Regency Gold Coast ,
    • Hyatt Gold Coast
    Add Photo Photos
    Traveller (697)
    Room & Suite (350)
    Pool & Beach (107)
    Dining (79)
    Hotel & Grounds (565)
    Bathroom (33)
    Business Centre & Event Rooms (14)
    Nearby
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    Ask a question
    Questions & Answers
    Gary H
    9 July 2017|
    AnswerShow all 5 answers
    Response from Michaw84 | Reviewed this property |
    Yes, the golf buggy lanes which go in and out of sanctuary cove are perfect for cycling, I quite often see kids riding their bikes in this area.
    0
    Votes
    jetseta10
    7 February 2017|
    AnswerShow all 4 answers
    Response from Alvin A | Reviewed this property |
    The beach lagoon will be great for your kids playing on the sand, while you have the option on swimming on the beach lagoon or the heated pool. The is also a jacuzzi. You can also enjoy the kids play area where they have... More
    1
    Vote
    jetseta10
    7 February 2017|
    AnswerShow all 5 answers
    Response from 007dude2016 | Reviewed this property |
    weather dependant but yes, should be fine to swim. The resort has a large lagoon pool and kids love that. There are some other games around the 2nd pool area which keeps the kids interested. Out the front of the hotel... More
    1
    Vote
    Room Tips
    "Inspect the room before settling in"
    Read review
    "ask for top floor (there's only two)"
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    "Focus on the staff & the great service, low expectations on the room"
    Read review
    "214 is not good because of the smell"
    Read review
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