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InterContinental Sanctuary Cove Resort

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Traveller (735)
Room & Suite (449)
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Overview
  • Excellent43%
  • Very good36%
  • Average14%
  • Poor5%
  • Terrible2%
Travellers talk about
“lagoon pool”(101 reviews)
“marina village”(48 reviews)
“club room”(31 reviews)
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
5 Star Hotel
All hotel details
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Rooms
6 May7 May
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,274)
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251 - 255 of 1,237 reviews
Reviewed 1 January 2017 via mobile

We stayed for one night only due to a friends wedding taking place onsite, the wedding was great however the room and service not so much... first problem I came across was check in. We were told check in was 3pm and we turned up...More

1  Thank Kidd83
Response from Monique H, General Manager at InterContinental Sanctuary Cove ResortResponded 2 January 2017

Dear Kidd83, Happy New Year! Thank you for sharing your thoughts following your recent stay with us, we appreciate the feedback. Please accept my apology that your stay did not meet expectation and please be assured I have shared your concerns with my department leaders...More

Reviewed 31 December 2016 via mobile

I always am impressed with this hotel and stay here yearly over the Christmas period. Cannot fault my stay here and we love the lagoon pool. The buffet breakfast is awesome as well. They also had a bbq meal deal down by the pool which...More

Thank Rachael B
Response from Monique H, General Manager at InterContinental Sanctuary Cove ResortResponded 2 January 2017

Dear Rachael B, Thank you for your loyalty to our resort! Myself and the team and so pleased to read that your Christmas visit was an enjoyable experience and we shall look forward with pleasure to welcoming you back again this year! In in the...More

Reviewed 29 December 2016

Stayed Xmas Eve with some friends, had a lovely Buffet Breakfast, toured the grounds, lovely surroundings, Friendly staff, very relaxing stay must remember to bring to bring rubber spiked golf shoes next time and have a round of golf thereMore

Thank mcpasoril
Response from Monique H, General Manager at InterContinental Sanctuary Cove ResortResponded 2 January 2017

Dear mcpasoril, Thank you for choosing to stay with us recently. I am delighted to read that you had an enjoyable short break and I will share your comments with my team. Both the Pines and the Palms are magnificent courses so yes do bring...More

Reviewed 28 December 2016 via mobile

Hotel is expensive & doesn't seem to want couples for a night?? For families seems to be popular & appears to offer a multi night deal. Was all ok but few problems. Room wasn't ready until well after listed checkin time. And other guests were...More

2  Thank Michael S
Response from Monique H, General Manager at InterContinental Sanctuary Cove ResortResponded 2 January 2017

Dear Michael S, Thank you for your review. Our resort welcomes both couples and families and the same accommodation packages are available to all of our guests. I do apologise that the experience did not meet expectation and I have shared your thoughts with my...More

Reviewed 28 December 2016

I have been reading every review on this place for months and I was positively surprised by my experience there for one night with my wife and two kids under 3. The place is quintessential Queensland: old Queenslander architectural elements in a rainforest setting, with...More

2  Thank Panu P
Response from Monique H, General Manager at InterContinental Sanctuary Cove ResortResponded 2 January 2017

Dear Panu P, What a delight to read your fabulous review! I am so pleased that you and your family had an enjoyable stay with us recently and thank you for taking the time to post this review. We hope to have the pleasure of...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Pool
Room Service
Free Parking
Restaurant
Bar/Lounge
Spa
Hotel Amenities
Business Centre with Internet Access
Children Activities (Kid / Family Friendly)
Shuttle Bus Service
Room Service
Free Parking
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Babysitting
Room amenities
Air Conditioning
Minibar
Things to do
Fitness Centre with Gym / Workout Room
Pool
Restaurant
Bar/Lounge
Spa
Hot Tub
Golf Course
Heated pool
Outdoor pool
Details
Price range
US$135 - US$433 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$135 - US$433 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (735)
Room & Suite (449)
Pool & Beach (128)
Dining (71)
Amenities (81)
Business Centre & Event Rooms (8)
Questions & Answers
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Gary H
9 July 2017|
AnswerShow all 5 answers
Response from Michaw84 | Reviewed this property |
Yes, the golf buggy lanes which go in and out of sanctuary cove are perfect for cycling, I quite often see kids riding their bikes in this area.
0
Votes
jetseta10
7 February 2017|
AnswerShow all 4 answers
Response from Alvin A | Reviewed this property |
The beach lagoon will be great for your kids playing on the sand, while you have the option on swimming on the beach lagoon or the heated pool. The is also a jacuzzi. You can also enjoy the kids play area where they have... More
1
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jetseta10
7 February 2017|
AnswerShow all 5 answers
Response from 007dude2016 | Reviewed this property |
weather dependant but yes, should be fine to swim. The resort has a large lagoon pool and kids love that. There are some other games around the 2nd pool area which keeps the kids interested. Out the front of the hotel... More
1
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Room Tips
"Apparently all rooms have view, but I liked being on the end out by the marina."
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"Lagoon view rooms"
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"Ask for a room with a lake view"
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"We were on the second floor. A good view of mariner. Most rooms offer pool view, water view or mariner view..."
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