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InterContinental Sanctuary Cove Resort

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InterContinental Sanctuary Cove Resort
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1,049 Reviews from our TripAdvisor Community

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There are newer reviews for InterContinental Sanctuary Cove Resort
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Showing 1,017: English reviews
Reviewed 11 January 2016 via mobile

My husband, kids and I love this place. It is our most favourite holiday destination, we have definitely hit over our 10th stay! It is beautiful. The resort is relaxing, peaceful and we have watched this resort get better and better year after year. Food, service, grounds - all excellent. Buffet breakfast is amazing and the staff are so friendly...

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Helpful?
1Thank VDLSM
ErinM932, Public Relations Manager at InterContinental Sanctuary Cove Resort, responded to this review

Dear VDLSM I think we are a little like heaven too! And thank you for your continued loyalty - over 10 stays wow! thank you! So pleased to hear the entire family had a wonderful and relaxing stay. I look forward to welcoming you back to the resort in the near future. Warm Regards Erin

Sydney, Australia
Reviewed 11 January 2016

Great location, and was superb for relaxation. Still caught in the 90's with decor, however staff were quite friendly and knowledgeable. Exterior of buildings (Queenslander suite) were tired and a legacy of the 80's and 90's development of the Gold Coast and surrounds with furnishing still from this period. Bed was very comfortable and a great night's sleep was had....

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Helpful?
Thank pastadventure
ErinM932, Public Relations Manager at InterContinental Sanctuary Cove Resort, responded to this review

Dear pastadventure Thank you for your review and glad to hear you enjoyed your stay. Thank you also for your feedback regarding decor and furnishings this information will be collated and passed over to our owners. I am thrilled however that you feel the same way about The Fireplace as I do! It's such a lovely dining experience. I look...

Brisbane, Australia
Reviewed 11 January 2016 via mobile

My wife and I stayed here for two nights. Great location close to all the activities and shops. The village has everything you would want, Tavern, IGA Store and a lot of other shops and restaurants. The Palms golf course is a two minute drive up the road.

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Helpful?
Thank RockyBubbles
ErinM932, Public Relations Manager at InterContinental Sanctuary Cove Resort, responded to this review

Dear RockyBubbles Thank you for your review and glad to hear that you enjoyed your time with us! I look forward to welcoming you back to the resort in the future. Warm Regards Erin

Reviewed 10 January 2016

Overall a 3.5/5. Pros: - above average sized bedroom - nice shower with good offering of bath products - good room service menu and availability - excellent breakfast selection (3rd best ever) - nice pool - good location (we were going to see the magic show) - staff were nice Cons: - check-in not open until 3pm; even then our...

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Thank Mary H
Auckland
Reviewed 10 January 2016

My family spent 5 nights in interconnecting lagoon view rooms over the New Year period. I personally loved the location away from the hustle and bustle of Surfers Paradise. The small marina village a few minutes walk from the hotel had plenty of cafe's, a supermarket and a variety of shops that meant we didn't need to venture outside of...

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Helpful?
Thank BBsFamily
ErinM932, Public Relations Manager at InterContinental Sanctuary Cove Resort, responded to this review

Dear BBsFamily I am thrilled that you had such a wonderful family holiday! Yes we are the perfect location to getaway from it all and spend quality time with family. It looks like you had a wonderful time utilising all the facilities on offer here at Sanctuary Cove, and I look forward to welcoming you and your family back in...

Reviewed 9 January 2016

An overnight stay at a 5star resort hotel. Classy venue, palatial in fact. Good food offer in all areas, great rooms, fine beach-pool for the family, great beachside snacks and cocktails. Excellent service and some good offers. If you fancy a different food offer there are a couple of good restaurants a short walk into Sanctuary Cove.

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Helpful?
2Thank Paul A
ErinM932, Public Relations Manager at InterContinental Sanctuary Cove Resort, responded to this review

Dear Paul A Many thanks for your review and I am thrilled that you enjoyed your stay with us. I look forward to welcoming you back to the resort/ Warm Regards Erin

Adelaide, Australia
Reviewed 8 January 2016 via mobile

We stayed for a week with our daughter. Was impressed by the size of our room and bathroom. It's a little tired in parts but very comfortable with a lovely atmosphere. Pool area is great for the kids and everything is close at hand. Our daughter loved the second lagoon pool and all the activities on offer. Staff were very...

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Helpful?
Thank ACM40
ErinM932, Public Relations Manager at InterContinental Sanctuary Cove Resort, responded to this review

Dear ACM40 I am so pleased that you enjoyed all the amenities and facilities on offer during your family holiday. Thank you for the review and I look forward to welcoming you back to the resort. Warm Regards Erin

London, United Kingdom
Reviewed 7 January 2016

My husband and I stayed here for one night and were both largely disappointed by the standard of this hotel, especially as it has so much potential given location and size. We were upgraded to a King suite, which was lovely however the suite itself is quite outdated and in need of a refurb. The size of it is perfect...

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Helpful?
3Thank Jacinta B
ErinM932, Public Relations Manager at InterContinental Sanctuary Cove Resort, responded to this review

Dear Jacinta B Thank you so much for your review and comments in regards to your stay for one night. Firstly I would like to apologise that we did not meet your expectations in regards to your stay, and please be assured that all of your feedback has been passed onto the management team. I thank you for this constructive...

Reviewed 6 January 2016

Best place we've stayed! Clean, neat and spacious room with a kingsized comfortable bed. Spent 5 nights and included the breakfast. The breakfast was a well prepared buffet style - plenty of food, great coffee and polite, efficient staff. Pools and spa were great. Grounds were a delight - including kangaroos roaming freely. The rooms were quiet - despite plenty...

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Helpful?
Thank David G
ErinM932, Public Relations Manager at InterContinental Sanctuary Cove Resort, responded to this review

Dear David G I am thrilled to hear that you had such and enjoyable time and loved all that was on offer here at the resort. Thank you for your kind review, and I look forward to welcoming you back in the near future. Warm Regards Erin

Perth, Australia
Reviewed 6 January 2016

I had a lovely suite which had a separate bathroom and dressing area to the bedroom. It was in close proximity to a man made beach pool. The weather in November was quite hot but this venue was comfortable and the amenities were lovely. I took a trip on a boat up the river to see all the housing developments...

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Helpful?
Thank DebWhiting
ErinM932, Public Relations Manager at InterContinental Sanctuary Cove Resort, responded to this review

Dear DebWhiting Thank you for the review of the resort and I am pleased that you enjoyed your time with us. Yes indeed we are a wonderful resort not only for a little relaxation but great for conferences, golf groups and weddings! I look forward to welcoming you to the resort again! Warm Regards Erin

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Amenities

Highlights
  • Pool
  • Free Parking
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Golf Course
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Room Service
  • Business Centre with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Shuttle Bus Service
  • Multilingual Staff
  • Babysitting
Official Description (provided by the hotel)
InterContinental Sanctuary Cove Resort is inspired by the grandeur of a beautiful Queenslander offering an elegant and stylish timeless design. Set in beautiful surrounds the pristine white sands of the resorts famous one acre salt-water beach lagoon pool is the backdrop to a resort filled with relaxation and sophistication. Escape to a world of comfort, style, luxury and relaxation. ... more   less 

Additional Information about InterContinental Sanctuary Cove Resort

Address: Manor Circle | Sanctuary Cove, Hope Island, Gold Coast, Queensland 4212, Australia (Formerly Hyatt Regency Sanctuary Cove)
Region: Australia > Queensland > Gold Coast > Hope Island
Price Range: $167 - $306 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — InterContinental Sanctuary Cove Resort 4.5*
Number of rooms: 247
Reservation Options:
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Also Known As:
Hyatt Regency Sanctuary Cove Hotel Gold Coast
Hyatt Regency Gold Coast
Hyatt Gold Coast
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Questions & Answers

Here's what travellers have asked, with answers from InterContinental Sanctuary Cove Resort staff and other travellers.
7 questions
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Questions? Get answers from InterContinental Sanctuary Cove Resort staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“For a quiet room face the golf course.”
 of 5 bubbles RafaelD950, 16 Jan 2017 | Read review
“we had a pool view room which made it a very quick walk to the pool, bar and breakfast restaurant”
 of 5 bubbles Michaw84, 9 Jan 2017 | Read review
“Splurge on a room with a view of the lagoon pool - stunning!”
 of 5 bubbles 380nikij, 8 Jan 2017 | Read review
“If you want a good view go for top floor pool or lagoon but you will have to hike up the stairs. Keeps you fit between meals.”
 of 5 bubbles 332VickiS, 27 Dec 2016 | Read review
“Motorized carts make transportation between buildings easy.”
  • Entrance to the spacious Suite
  • Very spacious bedroom in the Suite
  • Combined lounge and dining area
 of 5 bubbles Ambrozia, 23 Dec 2016 | Read review
5 of 5
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