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So I went up to Gold Coast for a Bucks party and needed somewhere to stay on.a Friday night,I was arriving late so I called up and said I'll be later than you office hours so the lady kindly told me she would leave the...More
Stayed here on the weekend as a budget option. I knew it was cheap and didn't expect much. Room was clean and dated and in need of some maintenance. The site is up for sale so don't expect much. Staff friendly and pool area quite...More
This place was absolute filth, refused to stay here, room smelt like urine, security screens damaged, no air con, holes in curtains, ripped stained lounges, stained walls and floor, the list goes on, was refused full refund I would never ever stay here!!
not a bad location only problem we had was that it was super hot and the ceiling fan was not working there wasnt any air con and the shower cold water was only dribbling out wasnt a great shower at all.
No good at all the manager was so rude as I said hr hang up twice such an arrogant man I'm afraid. I don't think I will get the refund but I will be taking it further legally. As I believe some sort of Duty of Care is in... More
No good at all the manager was so rude as I said hr hang up twice such an arrogant man I'm afraid. I don't think I will get the refund but I will be taking it further legally. As I believe some sort of Duty of Care is in place to ensure secure and safe parking for your vehicles, at this place there is none. As for the refund he doesn't stay on the phone long enough to even discuss it. I truly think that this Peter Johnson a "Manager" of the Broadwater Keys Apartments shouldn't be in charge of a chook raffle let alone having any contact with the public at all. He has no manners or courtesy in him. These units should be removed from ALL sites as they simply are not a nice place to visit at all. it is obvious if you read all the reviews I am not the only one who says this there are countless people who have been treated exactly the same as we were... So we have been duped had our money taken from us and not likely to get it back but the courts will have to decide that now as Peter Johnson isn't even willing to discuss the matter at all he takes your money that's it he doesn't care if you have a pleasant time there he gets your money and that's it. Just a warning do your research before committing to pay for any accommodation especially here at the Broadwater Keys Frank Street Labrador QLD its just a shambles of a place......So you have been warned..