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Broadwater Keys Holiday Apartments

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51 Reviews from our TripAdvisor Community

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Showing 51: English reviews
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 23 September 2015

This place isn't worth your health and safety, the smoke detector doesn't exist, there's no pool fence actually around the pool, the mould in the aircon is a health risk, the doors don't lock, the bathroom rails area joke and held on briefly with the dodgiest liquid nails job I've seen, and just look at the steel runner that's waiting... More 

2 Thank madcow63
Level Contributor
12 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 19 September 2015 via mobile

There's cheap and then there's nasty and this place is the latter. I would like to be able to say that $60 a night is cheap accommodation but even at that price this place is a disgrace. The list of what is wrong is longer than the space I've got to type so I'll simply say, do yourself a favour... More 

2 Thank Craig P

Travellers are raving about these Labrador hotels

Level Contributor
28 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 13 September 2015 via mobile

I can't believe I didn't check with Trip Advisor first. This place somehow is listed with websites who obviously haven't done their homework. So many things wrong, such as smokey smell, unswept areas, unclean unit. When I complained to the manager, he was more interested in filling out his TAB forms. I wouldn't stay there again if you paid me.... More 

1 Thank Jac W
Brisbane, Australia
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 25 August 2015

The property is out dated and run down, the front gates are hanging off, the pool was green, the garden is not maintained and looks shabby. The room was awful, the smoke alarm was hanging off the wall, not working. The lampshades were covered in dust, as were the curtains. The ceilings were covered in cobwebs and the room STANK... More 

3 Thank Emma L
Christchurch, New Zealand
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 14 July 2015

This hotel closes it's reception at 6pm so when I arrived after this time the place was closed. After ringing their phone number all I obtained was an answer machine. I eventually walked (mostly in the dark) to a door at the rear where a knocked several times before being yelled at through the door "What you want?". I explained... More 

Thank 200lovetravel
Level Contributor
10 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 29 June 2015 via mobile

I booked 2 nights for my family at this property. We arrived to a unit that had been broken into as they "dodn't lock doors after it's cleaned" asked to leave and not call cops or property manager. We left, we were charged for both nights accomodation. VISA rectified their theft fortunately. DO NOT STAY HERE!!!!

1 Thank kirstyandnoah
Queensland, Australia
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 4 May 2015

Maintenance Room - NEVER STAY AT THIS PLACE look at previous reviews this establishment needs to be looked at on a Health and Safety. I will do my utmost to ensure that if the owner can't do the right thing by me, then I'll do the right thing - report this HAZARD to the right authorities. I asked them to... More 

3 Thank debbie d
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 5 November 2014 via mobile

Booked into these apartments by ATS Pacific after booking with Freedom Australia in UK. The room is unacceptably dirty and poorly maintained incliding some safety features, smoke detector missing just the fitting in place. Furniture damaged and torn holes in main window curtains. Towels are not changed until 7 days, rubbish has to be emptied by tennents into skips out... More 

2 Thank Alan H
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 5 October 2014

I originally booked 2 nights but did not stay there at all as it was unsafe and dirty. I travel a lot for business in the area and this was the worst I had ever seen. On arrival the toilet was not flushed, floor and carpets were filthy, the aircon was a portable one with a hole In the wall... More 

1 Thank Donnajane45367
Auckland Region, New Zealand
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 17 May 2014

The owners are nice but for the price the place is pretty run down, no decent kitchen and really shoddy electric frying pan to cook on. And NO smoke alarms - and I'm an OSH advisor! There is a nice pool and bbq area. We found much better and cheaper a few blocks closer to Surfers.

1 Thank Jude D

28 photos of this hotel

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Room/Suite (7)
Bathroom (6)
Dining (1)
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Other (12)
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  • Pool
  • Free Parking
Things to do
  • Pool
Room types
  • Kitchenette
In your room
  • Refrigerator in room
  • Free Parking

Additional Information about Broadwater Keys Holiday Apartments

Address: 125 Frank Street, Labrador, Gold Coast, Queensland 4215, Australia
Region: Australia > Queensland > Gold Coast > Labrador
Price Range: $73 - $130 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Broadwater Keys Holiday Apartments 3*
Number of rooms: 25
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Also Known As:
Broadwater Keys Holiday Apartments Gold Coast/Labrador, Australia
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Questions & Answers

Here's what travellers have asked, with answers from Broadwater Keys Holiday Apartments staff and other travellers.
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5 months ago

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Questions? Get answers from Broadwater Keys Holiday Apartments staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“we had a room with each outlook and none were good”
 of 5 bubbles leoniet774, 20 Nov 2016 | Read review
“Bottom floor, otherwise you are climbing stairs. Third floor does however get a better breeze.”
 of 5 bubbles rh0ndandandrewt, 12 Nov 2016 | Read review
“Close this place down”
 of 5 bubbles asands2016, 13 Feb 2016 | Read review
“Don't. stay here”
 of 5 bubbles madcow63, 23 Sep 2015 | Read review
“Nothing Good”
 of 5 bubbles debbied115, 4 May 2015 | Read review
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