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Mercure Gold Coast Resort

Agoda.comUS$76*
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Certificate of Excellence
04/06/2017 05/06/2017
1 room 2 adults 0 children
US$100*
US$76*
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US$77*
US$77*
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Mercure Gold Coast Resort
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1,150 Reviews from our TripAdvisor Community

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Showing 1,128: English reviews
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New South Wales, Australia
Reviewed 5 days ago NEW

This was my second time staying here, the first time was great I gave them 5 stars on my previous review but this time around it didn't even come close. Specifically asked for a room not near the pool got a room facing the pool. Our lights in the bathroom, entry and half the lights in the room didn't work...

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Helpful?
Thank Krystalxo
Auckland, New Zealand
Reviewed 1 week ago

The Mercure Palm Meadows once again excelled. This is the fiftth time we have stayed at the resort and if you are a golfer who doesn't want to be in the bright lights of the Gold Coast this is PERFECT. James (the concierge) and his team are excellent and always make you feel welcome; the rooms are more than comfortable;...

Review collected in partnership with Accorhotels.com
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Thank 123JRF123
Reviewed 1 week ago via mobile

The photos this place shows on TripAdvisor are not correct, the rooms are old and badly need a rehab (staying here right now, May 2017). Resort grounds and pool look great though. Staff friendly, but we had multiple service issues that weren't handled well. Overall, would not recommend staying here.

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Thank Michiel M
Reviewed 2 weeks ago

We ended up getting a deal to attend a rugby match at CBUS stadium and two nights at the hotel. The hotel was very nice with a very spacious room and private (sort of) balcony. There was only a screen between ours and next door but it didn't matter as I don't think there were guests in the next room....

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Helpful?
Thank luxurythrill
Brisbane, Australia
Reviewed 2 weeks ago

This resort has been around for years now and despite the bedroom being nice and upgraded, the bathroom was in need of a revamp. I tripped the moment I stepped into the room because I didn't realise there was a step into the bathroom. Upgraded to a king room and was very glad I did. The view of the golf...

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Helpful?
Thank ReenaDon
Sydney, Australia
Reviewed 2 weeks ago

Nice hotel in great location, just had too many large groups / coach parties, I was there for over a week and it was a daily occurrence. This was most noticeable as they took over the breakfast area, maybe more could be done to provide an area for the tour groups and ask that they respect the local culture and...

Review collected in partnership with Accorhotels.com
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Thank Steve1367
Reviewed 3 weeks ago via mobile

Having spent the day at Mt Tamborine, we stayed overnight at the Mercure. It was exactly what we needed - tranquil, green, spacious and relaxed. The a la carte menu at the restaurant was fantastic (as good as other fashionable dining options in Brisbane) and being an Accor member it was incredible value. Travelling with a toddler, convenience was a...

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Helpful?
Thank Lambchoplowry
Mr_Tom_Bloomfield, General Manager at Mercure Gold Coast Resort, responded to this review

Hi Lambchoplowry, thanks so much for your review. It's great to hear that you had a relaxing stay after your excursion to Tamborine Mountain and that you also enjoyed our restaurant and other facilities. We hope you'll make Mercure Gold Coast Resort a regular destination in the future and thanks again for your feedback!

Toowoomba, Australia
Reviewed 3 weeks ago via mobile

Service, service, service ! This place has it in spades 👌 upon arrival we were warmly greeted and received with an empathetic ear as Andrew learned we had just travelled 2.5 hours from Toowoomba. His genuine personality and friendly attitude made the start to our getaway perfect. More then helpful with detailed explanations and very thorough knowledge of both the...

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Helpful?
Thank peaceplanet01
Mr_Tom_Bloomfield, General Manager at Mercure Gold Coast Resort, responded to this review

Hi peaceplanet01, it's great to receive this feedback. "Service, service, service" is certainly what we're striving for, so it's nice to hear that we delivered in spades for you when you stayed recently. The extra touches are so important and our housekeeping team are experts at making our guests feel welcome. We'll make sure that Andrew and the housekeepers receive...

Reviewed 4 weeks ago via mobile

We stayed here a few months ago, and loved the relaxing style of this resort, it felt like we had really gotten away from it all! The bar area is lovely, we ate from the bar menu, which was also quite nice and had a kids menu. The buffet breakfast was delicious and the staff are really friendly. Although this...

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Helpful?
Thank Corkerfamilythree
Mr_Tom_Bloomfield, General Manager at Mercure Gold Coast Resort, responded to this review

Hi Corkerfamilythree, we love welcoming overseas visitors and appreciate you choosing our resort as part of the holiday itinerary with your UK-based family members. Great to hear you all had an enjoyable visit and thanks so much for taking the time to let us know.

Toowoomba, Australia
Reviewed 4 weeks ago

We stayed for two nights in the comfiest of beds...great nights sleep! Breakfast at the Mercure is always a must... hot buffet or light for the day & looked after by fabulous staff, it never disappoints. This lovely spot also has a great swimming pool for the family. Always stay here

Review collected in partnership with Accorhotels.com
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Helpful?
Thank Michelle B
Mr_Tom_Bloomfield, General Manager at Mercure Gold Coast Resort, responded to this review

Thanks for your review, Michelle - nice to know we didn't disappoint and many thanks for your loyalty. We hope to see you again soon.

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Pool
  • Room Service
  • Free Parking
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Free Internet
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Tennis Court
  • Bar/Lounge
  • Spa
  • Golf Course
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Public Wifi
  • Paid Wifi
  • Free Internet
  • Paid Internet
Services
  • Room Service
  • Free Parking
  • Business Centre with Internet Access
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Dry Cleaning
  • Laundry Service
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Airport Transportation
  • Multilingual Staff
  • Self-Serve Laundry
  • Babysitting
Official Description (provided by the hotel)
Located in the heart of it all - just minutes from beautiful Gold Coast beaches and renowned golf courses, Surfers Paradise, Broadbeach, world class shopping and sporting stadiums - Mercure Gold Coast Resort is perfectly positioned for your business trip or next holiday. This beautifully appointed resort is one of the top choices on the Gold Coast for relaxing, unwinding and rejuvenating away from the hustle and bustle of the city. When planning where to stay on the Gold Coast, for a fun family holiday with the kids, sneaking away for a romantic couples' escape or teeing off on a golf weekend - no hotel makes you feel more at home than Mercure Gold Coast Resort! ... more   less 

Additional Information about Mercure Gold Coast Resort

Address: Palm Meadows Drive | Palm Meadows, Carrara, Gold Coast, Queensland 4211, Australia (Formerly Radisson Resort)
Region: Australia > Queensland > Gold Coast > Carrara
Price Range: $133 - $202 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Mercure Gold Coast Resort 4*
Number of rooms: 308
Reservation Options:
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Also Known As:
Radisson Resort Gold Coast Hotel Carrara
Radisson Gold Coast
Radisson Hotel Carrara
Radisson Carrara
Carrara Radisson
Mercure Gold Coast Resort Australia
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Questions & Answers

Here's what travellers have asked, with answers from Mercure Gold Coast Resort staff and other travellers.
5 questions
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Questions? Get answers from Mercure Gold Coast Resort staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Do not get a room on the ground floor. Too many people walking around.”
ReenaDon, 6 May 2017 | Read review
“Ground floor units are a little easier for access”
davidpK2931AE, 20 Apr 2017 | Read review
“Room overlooking golf course”
hfba, 18 Apr 2017 | Read review
“If mobility issues , ask for ground level otherwise you'll be climbing stairs.”
HayleyH669, 14 Apr 2017 | Read review
“We were in Block 7 furthest from the reception. Transport can collect you. It only took 3 minutes to walk through a jasmine scented walkway.”
r0bertpaulh, 11 Apr 2017 | Read review
5 of 5
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Prices are for 1 room, 2 adults
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