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Staying here as a surprise get away for my partner's 30th birthday, I asked if a birthday message could be left in the room upon arrival. I was expecting maybe a written message on a sheet of paper (which would have been perfectly fine) but...More
We have stayed at this hotel a number of times now.
Each time, we are surprised that the hotel does not appear to be fully booked. It represents incredible value, and is one of our favourite hotels on the Gold Coast.
Our Accor Plus membership...More
Perfect stay, accomodation nice and sevice in restaurant excellent. Thank you Tom Bloomfield and his staff in particular our server,( sorry we think her name was Wendy/Helen ) so friendly and accomodating.
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We stayed two nights between two other package deals on the Gold Coast. We had the $1 breakfast. Check in was quick friendly and easy, but it would have been helpful to advise us how to exit the carpark to our room without having to...More
Picked this hotel because of its location to a close by conference I was attending. No lift to the room meant carrying my suitcase up 2 short flights of stairs. The rooms were clean but dated, and in need of an update. Bed was comfy,...More
Apologies, as I did not play golf whilst there. However I found their concierge service to be tremendously helpful. I contacted them in advance of our stay, via the "contact us" link on hotel website, to enquire about... More
Apologies, as I did not play golf whilst there. However I found their concierge service to be tremendously helpful. I contacted them in advance of our stay, via the "contact us" link on hotel website, to enquire about airport transport and also transport options to the theme parks and local attractions.
I received a comprehensive reply within 24 hours, advising on multiple options.