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    Mercure Gold Coast Resort

    Palm Meadows Drive | Palm Meadows, Carrara, Gold Coast, Queensland 4211, Australia
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    06/08/2017 07/08/2017
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    US$85US$109
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    Traveller (315)
    Room & Suite (106)
    Pool & Beach (18)
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    Overview
    • Excellent32%
    • Very good46%
    • Average14%
    • Poor5%
    • Terrible3%
    Travellers talk about
    “gold coast” (72 reviews)
    “play golf” (28 reviews)
    Free Internet
    Free Parking
    Breakfast Buffet
    Air Conditioning
    Pool
    Non-Smoking Hotel
    Restaurant
    Airport Transportation
    Room Service
    Family Rooms
    Poolside Bar
    Fitness centre
    Concierge
    Spa
    Wheelchair Access
    Business Centre
    Golf Course
    Dry Cleaning
    Tennis Court
    Self-Serve Laundry
    Shuttle Bus Service
    Babysitting
    Private Balcony
    4.0 Star Hotel
    All hotel details
    Offers from Mercure Gold Coast Resort
    Special Offer: UP TO 30% - EARLY BOOKING
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    Novotel Surfers Paradise
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    Rooms
    6 Aug7 Aug
    |
    1 room, 2 adults, 0 children
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    Write a Review
    Reviews (1,169)
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    There are newer reviews for Mercure Gold Coast Resort
    See the most recent reviews

    21 - 25 of 1,147 reviews

    Reviewed 20 May 2017

    This was my second time staying here, the first time was great I gave them 5 stars on my previous review but this time around it didn't even come close. Specifically asked for a room not near the pool got a room facing the pool....More

    Thank Krystalxo
    Response from Mr_Tom_Bloomfield, General Manager at Mercure Gold Coast ResortResponded 9 June 2017

    Hi Krystal, many thanks for your review. I'm sorry to hear that your recent visit didn't live up to your past experience of the resort. I'll certainly pass on your feedback to the team, so we can make any necessary improvements. As we have access...More

    Reviewed 12 May 2017

    The Mercure Palm Meadows once again excelled. This is the fiftth time we have stayed at the resort and if you are a golfer who doesn't want to be in the bright lights of the Gold Coast this is PERFECT. James (the concierge) and his...More

    Review collected in partnership with Accorhotels.com
    Thank 123JRF123
    Response from Mr_Tom_Bloomfield, General Manager at Mercure Gold Coast ResortResponded 9 June 2017

    Hi 123JRF123, thanks so much for your review and for your loyalty to AccorHotels - it's great to hear that we're continuing to meet your expectations and I appreciate you letting me know about the service provided by James, our Head Concierge. Sorry to hear...More

    Reviewed 11 May 2017 via mobile

    The photos this place shows on TripAdvisor are not correct, the rooms are old and badly need a rehab (staying here right now, May 2017). Resort grounds and pool look great though. Staff friendly, but we had multiple service issues that weren't handled well. Overall,...More

    1  Thank Michiel M
    Response from Mr_Tom_Bloomfield, General Manager at Mercure Gold Coast ResortResponded 9 June 2017

    Hi Michiel, thanks for your review. I'm sorry to hear that your room didn't live up to expectations. we have refurbished 50% of our rooms, with more to come shortly. Hopefully we can allocate you one of these on a future visit. I apologise if...More

    Reviewed 8 May 2017

    We ended up getting a deal to attend a rugby match at CBUS stadium and two nights at the hotel. The hotel was very nice with a very spacious room and private (sort of) balcony. There was only a screen between ours and next door...More

    Thank luxurythrill
    Response from Mr_Tom_Bloomfield, General Manager at Mercure Gold Coast ResortResponded 9 June 2017

    Hi luxurythrill, Thanks for your review. Nice to hear that you enjoyed the rugby and your stay with us at Mercure Gold Coast Resort. We hope you'll be back again soon.

    Reviewed 7 May 2017

    This resort has been around for years now and despite the bedroom being nice and upgraded, the bathroom was in need of a revamp. I tripped the moment I stepped into the room because I didn't realise there was a step into the bathroom. Upgraded...More

    Thank ReenaDon
    Response from Mr_Tom_Bloomfield, General Manager at Mercure Gold Coast ResortResponded 9 June 2017

    Hi ReenaDon, Many thanks for your review. I'm sorry to hear that your stay wasn't up to our usual standard, however nice to know that you found our location ideal. We'll certainly look into your comments further, so we can continue to improve and I...More

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    Watermark Hotel & Spa Gold Coast
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    About
    Awards & Recognition
    Certificate of Excellence
    Amenities
    • Top amenities
    • Pool
    • Room Service
    • Free Parking
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Spa
    • Free Internet
    • Hotel Amenities
    • Room Service
    • Free Parking
    • Business Centre with Internet Access
    • Meeting Rooms
    • Concierge
    • Banquet Room
    • Dry Cleaning
    • Laundry Service
    • Conference Facilities
    • Children Activities (Kid / Family Friendly)
    • Shuttle Bus Service
    • Airport Transportation
    • Multilingual Staff
    • Self-Serve Laundry
    • Babysitting
    • Room amenities
    • Air Conditioning
    • Refrigerator in room
    • Things to do
    • Pool
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Tennis Court
    • Bar/Lounge
    • Spa
    • Golf Course
    • Hot Tub
    Details
    • Price range
    • US$82 - US$151 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Room types
    • Non-Smoking Rooms ,
    • Family Rooms
    • Number of rooms
    • 308
    • Reservation Options
    • TripAdvisor is proud to partner with ACCOR, Expedia, Orbitz, Hotels.com, Ctrip TA, Booking.com, TripOnline SA, Travelocity, Hotwire, Cancelon, getaroom.com, HotelQuickly and Evoline ltd so you can book your Mercure Gold Coast Resort reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Australia >
    • Queensland >
    • Gold Coast >
    • Carrara
    • Also Known As
    • Radisson Resort Gold Coast Hotel Carrara ,
    • Radisson Gold Coast ,
    • Radisson Hotel Carrara ,
    • Radisson Carrara ,
    • Carrara Radisson ,
    • Mercure Gold Coast Resort Australia
    Add Photo Photos
    Traveller (315)
    Room & Suite (106)
    Pool & Beach (18)
    Dining (13)
    Hotel & Grounds (228)
    Bathroom (16)
    Business Centre & Event Rooms (4)
    Nearby
    The Star Gold Coast
    1,737 reviews
    4.95 km away
     
    Meriton Suites Broadbeach
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    5.24 km away
     
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    Nearby Restaurants
    LakeFront Bistro
    84 reviews
    1.51 km away
    Athenia Resturant and Bar
    145 reviews
    1.51 km away
    Restaurant Dining At Mercure Gold Coast Resort
    110 reviews
    .22 km away
    Kokko Maria
    17 reviews
    1.53 km away
    Nearby Attractions
    Surfers Paradise Golf Club
    10 reviews
    2.12 km away
    Gold Coast Regional Botanic Gardens
    65 reviews
    2.38 km away
    Metricon Stadium
    124 reviews
    2.83 km away
    Royal Pines Resort Golf Club
    110 reviews
    2.93 km away
    Ask a question
    Questions & Answers
    8 July 2017|
    Answer Show all 6 answers
    Response from Val C | Reviewed this property |
    Not sure about that but you can ask their concierge . Hope this helps
    1
    Vote
    alanne
    4 April 2017|
    Answer Show all 4 answers
    Response from neddy71 | Reviewed this property |
    Apologies, as I did not play golf whilst there. However I found their concierge service to be tremendously helpful. I contacted them in advance of our stay, via the "contact us" link on hotel website, to enquire about... More
    0
    Votes
    Amanda w
    5 March 2017|
    Answer Show all 6 answers
    Response from David M | Reviewed this property |
    Close to the stadium - large rooms and service is great A hidden gem
    1
    Vote
    Room Tips
    "Ask for a ground floor unit, or you will have to carry your bags up the stairs."
    Read review
    "easy access, quite and well staffed, go for the king spa room it is good value"
    Read review
    "I guess a golf course view is batter than a poolside view."
    Read review
    "All rooms are in various buildings scattered arounf the resort. Definitely ask for a recently refurbished..."
    Read review
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