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Mercure Gold Coast Resort

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Mercure Gold Coast Resort
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1,116 Reviews from our TripAdvisor Community

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There are newer reviews for Mercure Gold Coast Resort
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Showing 1,094: English reviews
Reviewed 29 March 2016 via mobile

The staff were very helpful and attentive, We were very impressed I would rate them well above most resorts we have been to . What let down the place was the low level of cleanliness. There was mould in the shower grout, which is easily removed. And build up on dust on the lower tiles under the hand basin. There...

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Helpful?
Thank Diane B
Mr_Tom_Bloomfield, General Manager at Mercure Gold Coast Resort, responded to this review

Hi Diane, many thanks for your review. We appreciate your feedback and are pleased to hear that our team looked after you well. We will certainly take on board your comments about housekeeping and are keen to investigate, as this is an area were we usually exceed. We hope to see you again and demonstrate these standards.

Sydney, Australia
Reviewed 28 March 2016

beautiful maintained resort perfect for couples or families , not far but far enough away from the hustle of surfers paradise , upgraded rooms with relaxing balconies , several pools and a food and beverage offering the is well "yummy"

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Thank mike2025
Mr_Tom_Bloomfield, General Manager at Mercure Gold Coast Resort, responded to this review

Hi Mike, thanks so much for your comments. We're delighted that you found the resort's location a nice alternative to the bustle of Surfer's Paradise - we agree! Great to hear that you enjoyed using all the facilities we have to offer and we hope to see you again soon.

Buderim
Reviewed 26 March 2016

We stayed at the Mecure Palm Meadows mid last week as we were working in the area. The room was great, very spacious and the decor was pretty good too. We were near the pool, and our verandah had a private outlook. We ordered room service as we were too tired to go to the restaurant and I have to...

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Helpful?
Thank 586sandied
Mr_Tom_Bloomfield, General Manager at Mercure Gold Coast Resort, responded to this review

Hi 586sandied, many thanks for your review. It sounds like you had an enjoyable stay, though I apologise if some tour guests were smoking outside near the entrance. The remainder of the resort is 100% smoke free and we do try to monitor the driveway area to ensure guests are complying with our policy, as we know how off-putting this...

Bundaberg, Australia
Reviewed 24 March 2016

This is our 4Th stay at this hotel. Every time has met expectations, room always clean and good size, this particular block last stay was great overlooking golf course and Lake. Family friendly, happy friendly staff. Great location, only 20 minutes from dreamworld. Will definitely stay next gold coast trip.

Review collected in partnership with Accorhotels.com
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Helpful?
Thank redsded
Mr_Tom_Bloomfield, General Manager at Mercure Gold Coast Resort, responded to this review

Hi redsded, it's great to have you back with us again and we're delighted that we're continuing to meet and exceed your expectations. Many thanks for the review and for your loyalty!

Wellington
Reviewed 24 March 2016

I have stayed in a variety of Mercure hotels, and this is the best one under this brand. Congratulations to the hotel management team on a well run hotel, they made me feel welcome and the facilities are excellent for this price range. Note, this is not a conventional hotel block, rather a range of smaller blocks, and note, 67%...

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Helpful?
Thank NBNZ
Mr_Tom_Bloomfield, General Manager at Mercure Gold Coast Resort, responded to this review

Hi NBNZ, thanks for your loyalty and return business. We'll certainly look into the WiFi issue you mentioned, as this is usually not a problem, though a paid upgrade to full speed internet is also available. If you prefer a ground floor room to avoid any stairs, we can certainly arrange this whenever requested in advance. We hope to see...

Sydney
Reviewed 24 March 2016

We wanted something close to the Royal Pines resort where I was attending a conference, but didn't want to pay $300+ a night. It was a very pleasant stay for 6 nights with a room overlooking the lake and golf course. Quite big enough, although lacking in storage, like many rooms, so lived out of a suitcase. There was room...

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Helpful?
Thank Turkey_Baster
Mr_Tom_Bloomfield, General Manager at Mercure Gold Coast Resort, responded to this review

Hi Turkey_Baster, it's great to hear that you enjoyed our location and found the resort offered excellent value for money. We appreciate your comments and hope to see you again soon!

Buderim, Australia
Reviewed 22 March 2016

Review collected in partnership with Accorhotels.com
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Thank RinaBuderim
Mr_Tom_Bloomfield, General Manager at Mercure Gold Coast Resort, responded to this review

Sydney, Australia
Reviewed 20 March 2016

Excellent location away from busy CBD, close to few take aways and 10 min drive to Dan Murphy. Housekeeping was very good. Never seen HK and cleanliness like this before in any hotel. Swimming pool omg so relaxing warm water and Jacuzzi, kids loved it every day. Olny problem attention to detail and acknowledgement from Reception staff when you pass...

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Helpful?
Thank Gaurav K
T W, Director of Sales at Mercure Gold Coast Resort, responded to this review

Dear Gaurav K, Thanks for taking the time to write us a review, we more than welcome feedback to ensure we are constantly improving our guest experiences. So thank you for your comments on the buffet options, we are indeed reviewing our breakfast / menu offerings, so you will no doubt notice the difference when you visit again. We're glad...

Ballina, Australia
Reviewed 20 March 2016 via mobile

Always a great experience. Friendly and helpfull staff, clean and tidy rooms with comfortable beds and hassle free check in/check out. Nice and quiet yet so close to the gold coast. My favourite place to stay!

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Helpful?
1Thank Laura P
T W, Director of Sales at Mercure Gold Coast Resort, responded to this review

Dear Laura P, Thank you for such a lovely review, we're more than happy to be your favourite stay on the Gold Coast! We pride ourselves on our welcoming staff here at Mercure Gold Coast Resort, I'll be sure to share your feedback with everyone in our next team meeting. Thanks again, we look forward to having you back very...

Victoria, Australia
Reviewed 18 March 2016

Review collected in partnership with Accorhotels.com
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Thank 3TEM
T W, Director of Sales at Mercure Gold Coast Resort, responded to this review

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Amenities

Highlights
  • Pool
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Free Parking
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Tennis Court
  • Bar/Lounge
  • Spa
  • Golf Course
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Free Parking
  • Business Centre with Internet Access
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Dry Cleaning
  • Laundry Service
  • Multilingual Staff
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Airport Transportation
  • Self-Serve Laundry
  • Babysitting
Official Description (provided by the hotel)
Located in the heart of it all - just minutes from beautiful Gold Coast beaches and renowned golf courses, Surfers Paradise, Broadbeach, world class shopping and sporting stadiums - Mercure Gold Coast Resort is perfectly positioned for your business trip or next holiday. This beautifully appointed resort is one of the top choices on the Gold Coast for relaxing, unwinding and rejuvenating away from the hustle and bustle of the city. When planning where to stay on the Gold Coast, for a fun family holiday with the kids, sneaking away for a romantic couples' escape or teeing off on a golf weekend - no hotel makes you feel more at home than Mercure Gold Coast Resort! ... more   less 

Additional Information about Mercure Gold Coast Resort

Address: Palm Meadows Drive | Palm Meadows, Carrara, Gold Coast, Queensland 4211, Australia (Formerly Radisson Resort)
Region: Australia > Queensland > Gold Coast > Carrara
Price Range: $115 - $224 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Mercure Gold Coast Resort 4*
Number of rooms: 308
Reservation Options:
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Also Known As:
Radisson Resort Gold Coast Hotel Carrara
Radisson Gold Coast
Radisson Hotel Carrara
Radisson Carrara
Carrara Radisson
Mercure Gold Coast Resort Australia
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Questions & Answers

Here's what travellers have asked, with answers from Mercure Gold Coast Resort staff and other travellers.
4 questions
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Questions? Get answers from Mercure Gold Coast Resort staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“There is no lift. I asked for ground floor room and got it. Staff very willing to with luggage and also give you a lift in the buggy.”
 of 5 bubbles judiros, 13 Mar 2017 | Read review
“request a room with a view of the golf course and nature. we stayed on the 2nd floor at the south side room 42+”
 of 5 bubbles 625valc, 1 Mar 2017 | Read review
“3 levels stairs only no lifts. Concierge will transport luggage on request”
 of 5 bubbles brianrhj, 24 Feb 2017 | Read review
“U do need to leave a deposit of $100 which they hold fir 2-5 days then release if room is ok”
 of 5 bubbles sascha62, 19 Feb 2017 | Read review
“if you don't mind stairs go for the 3rd floor away from the pools.”
 of 5 bubbles BabyandUs, 2 Feb 2017 | Read review
5 of 5