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Booking was a complete muck up, manager was not helpful in fixing this matter at all. Payed more to stay up higher apparently,was old unit that needs a good freshen up. Payed for two trundle beds...only one fit in the room(didn't get money back on...More
Response from pelicans2, Manager at Pelican Sands Beach ResortResponded 9 December 2016
Thank you for your response-yes we are located in Tugun near the Gold Coast airport-very convenient. Our apartments are quite spacious but are designed for sleeping 4 guests.
Please see our website for more details and information.
Unit was very average, needs complete overhaul, very noisy with road noise and planes coming and going, ensuite only had bathtub/spa which was corroded and still had hair in drain, bed was very hard and washing machine was rusted. Only good point was we were...More
Had 3 2 bedroom units and had the whole family there for a get together. Some rooms need some pretty major upgrading. But, the location is amazing, walking straight out the back door onto the beach. This trip was all about family and being together...More
Stayed in one of the refurbished units and have to say it was an excellent stay. The unit was clean and tidy and the management staff could not be more helpful. The pools and spa were great and with the beach right outside you door...More
We were told the air conditioning unit in our apartment was not working when we checked in, there was no offer of an alternative apartment or a discount. The unit was old and tired and in need of an entire refurbishment. It was clean, however...More
1 Thank alison_farrell
Response from pelicans2, Manager at Pelican Sands Beach ResortResponded 23 April 2016
I was sorry to read this review-Unfortunately, the air conditioners do break down-the unit WAS refurbished the very next week, the air conditioner and the curtains replaced amongst other things. It is now quite bright and fresh.
I could not offer any other apartment as...More
Can't help with the unit availability part of your question but I do know the complex has a decent sized covered BBQ area at ground level with ocean views which can cater for a fair sized group. You would probably have... More
Can't help with the unit availability part of your question but I do know the complex has a decent sized covered BBQ area at ground level with ocean views which can cater for a fair sized group. You would probably have to get approval from the onsite managers about a birthday party as the BBQ area is very close to the pool and some lower level units so I am guessing they would require you to just keep it a bit under control for noise etc. We were just there for New Years Eve and it was good. The Managers are decent folk so it would be worth contacting them and discussing what you want to do. The dates you are asking for will have you leaving the day the school holidays start so that may work in your favor as at school holidays the place is very popular and nearly always full. Good Luck with your search.
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"All floors would have great ocean views, but if you don't mind heights, the higher the better."