We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

El Dorado Casitas Royale, by Karisma

Travellers' Choice award winner
GreenLeadersGold level
04/06/2017 05/06/2017
1 room 2 adults 0 children
US$2,079*
US$830*
Great Deal
US$854*
US$2,079*
Compare best prices from top travel sites
and 9 more sites!
Professional photos
El Dorado Casitas Royale, by Karisma
View Map
{"widget":{"name":"ibex_photo_carousel","moduleList":["handlers"],"template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"}},"scriptFlags":null,"containerClass":null}
Add Photo Write a Review

4,486 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
  • More
Showing 4,292: English reviews
Start your review of El Dorado Casitas Royale, by Karisma
 Click to rate
Reviewed yesterday NEW

Beach butler at casitas Jorge Sanches on section 30 was doing two areas at once. His attention to detail and professional,and friendly attitude was fabulous. The restaurants were awsume.The casitas are worth any price. The con

Review collected in partnership with this hotel
 Report
Helpful?
Thank 897manuel
Chicago, IL
Reviewed yesterday NEW

We have been to about 8 all-inclusives in various parts of Mexico and the DR, including 2 other adults-only. This resort by far out shined all others. We stayed in November 2016 (I am a little late on the review) for our 10-year anniversary and given the amazing experience, I still felt compelled to write a review. The food at...

 Report
Helpful?
Thank newmchugh
Yonkers, New York
Reviewed yesterday NEW

My wife and I enjoyed a lovely long weekend at the El Dorado Casitas. Overall it was a wonderful experience. The service was top notch. A special shout out to Carlos, Ruth and Dario. Everybody we ran into were eager to do something special for us. Here's some quick impressions: 1 - The grounds are immaculate 2 - The casitas...

 Report
Helpful?
Thank Guy C
Saint Louis, Missouri
Reviewed yesterday NEW

This is the 6th time my husband and I have gone to this resort for our anniversary. The service is fantastic, the food is amazing and it truly is my home away from home. Stay in a swim up casita as it is the best room they offer with convenient access to the swim up bar!

Review collected in partnership with this hotel
 Report
Helpful?
Thank Krystal M
Weatherford, Texas
Reviewed yesterday NEW

Beautiful place we stayed in a swim up casita service was great! Everyone was so nice and went above and beyond to ensure we were taken care of and that all of our needs were met! The shuttle service is nice to have especially when running late! And our concierge went above and beyond to make sure everything was perfect!...

Review collected in partnership with this hotel
 Report
Helpful?
Thank weida0908
Reviewed 2 days ago NEW

We traveled to this resort for the second time in Feb (2017) for Valentine's Day Week Escape. Our first trip was for our honeymoon back in 2009. During this trip we stayed in one of the swim up Casitas. Entire trip was amazing. Food was fantastic. Really loved the Fuentes Culinary Theatre Experience. Service at this resort is top notch....

 Report
Helpful?
Thank Heidi W
Riva, Maryland
Reviewed 2 days ago NEW

El Dorado Casitas was amazing. The resort is comprised of three parts. The main two are the Royale and the Casitas, adults only. There is a third section, Generations, that is family based but they were mostly sectioned off. The rooms were great. They fixed a clogged sink within 20 minutes of us letting them know there was an issue....

Review collected in partnership with this hotel
 Report
Helpful?
1Thank Esporop
San Bruno, California
Reviewed 2 days ago NEW

We traveled for the 2nd time to this location. We had a great time just hanging at the beach and our pool. The food and drinks were outstanding. Our personal concierge Ruth (blg 31) was outstanding . It was my wife's birthday and Ruth (we love Ruth) arranged a special treat for her. The cabanas on the beach are awesome....

 Report
Helpful?
Thank Duncan G
Reviewed 3 days ago NEWvia mobile

This hotel is one of the best we have visited! Super relaxing and the best gourmet good we have had at an all inclusive... everyone is so helpful! Our Butler Adrianna you are the best... the detail and love you put into your work is excellent ❤️Ivan and Isaac our Beach butler and bar tender are also the best!! Section...

 Report
Helpful?
Thank Kathy P
KarismaHotelsResorts, Gerente at El Dorado Casitas Royale, by Karisma, responded to this review

Hola Dear Kathy P, Thank you for your fantastic review, it is very special when receive such comments like yours. We are sure your description of our site´s atmosphere will be a great help for future travelers when choosing their next destination. We will address your kindly comments with all our staff. Hoping to welcome you once again at El...

Reviewed 3 days ago NEW

We cannot say enough about our experience at El Dorado Casitas. Every expectation of the hotel based on research and reviews was met and even to a higher level than what we expected. We were celebrating multiple things: wedding anniversary, birthday, college graduation and actually renewed our vows in a gazebo on the beach. We had excellent service from our...

Review collected in partnership with this hotel
 Report
Helpful?
Thank mex2106
KarismaHotelsResorts, Gerente at El Dorado Casitas Royale, by Karisma, responded to this review

Hola Dear mex2106, Thank you so much for rating us with the 5 stars award and for taking the time to write such a nice review of your experience at our premises. It feels really good to acknowledge, through your words, that all our efforts to achieve our guests’ satisfaction have been worth it. It will be a pleasure to...

4,639 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (4607)
Viewed
Hotel & Grounds (648)
Viewed
Pool/Beach Area (764)
Viewed
Dining (391)
Viewed
Room/Suite (833)
Viewed
Bathroom (115)
Viewed
View from Room (224)
Viewed
Family/Play Areas (10)
Viewed
Business Centre/Function Rooms (16)
Viewed
0:53
Videos (2)
Viewed
Other (1604)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (32)
Viewed
Room/Suite (17)
Viewed
Hotel & Grounds (5)
Viewed
Dining (7)
Viewed
Pool/Beach Area (1)
Viewed
Other (2)
04/06/2017 05/06/2017
Hotels you might also like...
Travellers also viewed these Riviera Maya hotels
0.1 km away
El Dorado Royale, by Karisma
El Dorado Royale, by Karisma
#3 of 11 in Playa Paraiso
9,457 reviews
8.8 km away
El Dorado Maroma, by Karisma
0.5 km away
Generations Riviera Maya by Karisma
Show Prices
Show Prices
Show Prices
6.9 km away
Secrets Maroma Beach Riviera Cancun
5.5 km away
Grand Residences Riviera Cancun
Grand Residences Riviera Cancun
#1 of 25 in Puerto Morelos
803 reviews
6.3 km away
Belmond Maroma Resort & Spa
Belmond Maroma Resort & Spa
#1 of 5 in Playa Maroma
1,143 reviews
Show Prices
Show Prices
Show Prices

Amenities

Highlights
  • Beachfront
  • Pool
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
  • Free Internet
  • Spa
GreenLeadersGold level
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Hot Tub
  • Tennis Court
  • Fitness Centre with Gym / Workout Room
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Minibar
Internet
  • Paid Wifi
  • Free Internet
Services
  • Laundry Service
  • Room Service
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Breakfast Available
Official Description (provided by the hotel)
El dorado casitas royale, one of conde nast traveler readers’ top 100 hotels in the world and a AAA four diamond resort, is the pinnacle of romantic seaside luxury.Nestled along the beach in a separate, secluded area within El Dorado Royale on Mexico’s Riviera Maya, El Dorado Casitas Royale by Karisma is an adults only resort designed for romance. A superb array of amenities and services makes this an unrivaled destination for romantic getaways, weddings, honeymoons, and anniversaries. ... more   less 

Additional Information about El Dorado Casitas Royale, by Karisma

Address: Km 45, Carretera Cancun-Tulum, 77710, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya
Price Range: $634 - $2,819 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — El Dorado Casitas Royale, by Karisma 4.5*
Number of rooms: 171
Reservation Options:
TripAdvisor is proud to partner with Expedia, Hotels.com, BookIt.com, Orbitz, Travelocity, Hotwire, Priceline, TravelUp, Cancelon, Cheap Tickets, HotelQuickly and TripOnline SA so you can book your El Dorado Casitas Royale, by Karisma reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
El Dorado Casitas Royale, By Karisma Hotel Riviera Maya
Hotel Style:
#18 Spa Hotel in Riviera Maya
#19 Luxury Hotel in Riviera Maya
#25 Green Hotel in Riviera Maya
#26 On the Beach Hotel in Riviera Maya
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from El Dorado Casitas Royale, by Karisma staff and other travellers.
547 questions
Ask a question

See all questions (547)

Questions? Get answers from El Dorado Casitas Royale, by Karisma staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Section 31 is awesome. Quiet..with its own bar and lunch spot "Los Olas"”
650guyc, 24 May 2017 | Read review
“Stay in a Casita!!”
855krystalm, 24 May 2017 | Read review
“We would recommend investing in staying in a Casita. It is much more tranquil and relaxing on this side of the El Dorado resort.”
E7882MQheidiw, 23 May 2017 | Read review
“Get a room in the corner of the horseshoe for the breeze will not be blocked by the presidential suite wall”
FsuBlazer, 23 May 2017 | Read review
“2nd floor casitas give you more privacy.”
vbblaine, 22 May 2017 | Read review
5 of 5
Cancelon
US$830* /night
View Deal
Bookit.comUS$854
PricelineUS$2,079
Expedia.com
View all 11 deals
*Disclaimer
Prices are for 1 room, 2 adults
Change dates