We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Map
Satellite
Map updates are paused. Zoom in to see updated info.
Reset zoom
Updating Map...
30/07/2017 31/07/2017
    There are no pins in your viewport. Try moving the map or changing your filters.
    • {providername} {price}
    {providername} {price}
      {listitems}
    {sold_out_text}
    We can't find prices for this accommodation
    From {rate_price} {rate_periodicity}

    El Dorado Casitas Royale, by Karisma

    Km 45, Carretera Cancun-Tulum, 77710, Mexico
    Save
    Best prices for your stay
    30/07/2017 31/07/2017
    Savings alert: 23% below average rate

    The price you found is 23% lower than this hotel's average rate of US$809/night.

    We analyze rates over a 60 day period, and compare your selection to the average rate of comparable stays to ensure you're getting the best possible deal.

    US$807
    US$620
    SAVE US$187
    US$807
    US$620
    Traveller (4687)
    Room & Suite (1101)
    Pool & Beach (783)
    El Dorado Royale, by Karisma
    9,780 reviews
    #3 of 11 hotels in Playa Paraiso
     
    El Dorado Maroma, by Karisma
    3,660 reviews
    #3 of 5 hotels in Playa Maroma
     
    Generations Riviera Maya by Karisma
    1,443 reviews
    #57 of 386 hotels in Riviera Maya
     
    Secrets Maroma Beach Riviera Cancun
    11,832 reviews
    #2 of 5 hotels in Playa Maroma
     
    Overview
    • Excellent82%
    • Very good12%
    • Average4%
    • Poor1%
    • Terrible1%
    Travellers talk about
    “beach butler” (531 reviews)
    “outdoor shower” (486 reviews)
    “casitas section” (348 reviews)
    Free Internet
    Free Parking
    Breakfast included
    Air Conditioning
    Beachfront
    Pool
    Non-Smoking Rooms
    Restaurant
    Airport Transportation
    Room Service
    Suites
    Poolside Bar
    Fitness centre
    Concierge
    Spa
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Lazy River
    Tennis Court
    Kids Club
    Butler Service
    Housekeeping
    Private Balcony
    4.5 Star Hotel
    All hotel details
    {"widget":{"name":"ibex_photo_carousel","moduleList":["handlers"],"template":"ibex_photo_carousel__widget","divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"dust":{"nav_controls":"ibex_photo_carousel__nav_controls"}},"containerClass":null,"scriptFlags":null}
    El Dorado Royale, by Karisma
    9,780 reviews
    #3 of 11 hotels in Playa Paraiso
     
    El Dorado Maroma, by Karisma
    3,660 reviews
    #3 of 5 hotels in Playa Maroma
     
    Generations Riviera Maya by Karisma
    1,443 reviews
    #57 of 386 hotels in Riviera Maya
     
    Secrets Maroma Beach Riviera Cancun
    11,832 reviews
    #2 of 5 hotels in Playa Maroma
     
    Rooms
    30 Jul31 Jul
    |
    1 room, 2 adults, 0 children
    Standard Room

    Getting you more information on this room

    Free Cancellation
    Select
    Show Available Rooms
    Sorry, this partner no longer has rooms available on TripAdvisor. Please visit one of our 4 partner sites to see rooms from US$620.
    We're sorry, there are no rooms available on TripAdvisor. Please change your dates, or view all Riviera Maya hotels with availability
    Standard Room

    Getting you more information on this room

    Free Cancellation
    Select
    {"BOOKING_FEATURES": ["IB_STREAMLINED_SELECTED_ROOM","IB_NEW_REG_FLOW_INTERRUPTER","IB_SHOW_EMAIL_FOR_INSECURE_LOGIN","RCMS_INLINE_ROOM_GRID_MAX_OCC","IB_POST_BOOKING_LOGIN","IB_IRG_PERFORMANCE_METRICS","IB_IRG_MATCH_META","CHILDREN_SEARCH","IB_DW_INLINE_PASSWORD","ATTRACTIONS_REMOVE_PAYMENT_ADDRESS_FIELDS","HR_IB_EXCLUDE_TAXES_AND_FEES","IB_DW_CCNAME_WITH_AUTOCOMPLETE","IB_IRG_PERFORMANCE_METRICS_MOBILE","IB_BOOKNOW_CLEAN_WITH_ICON_SHORT_BTN","STORED_CARDS","IB_POST_BOOK_LOGIN_CTA","IB_PRICE_WINS_COPY","IB_DW_PROMPT_KNOWN_EMAIL","IB_PRICES_OUTSIDE_ROOM_BUTTON","IB_EXIT_INTERRUPTER","IB_SHOW_AMENITIES_AS_ICONS","IB_NEW_REG_FLOW","META_AIR","IB_INLINE_ROOM_GRID","IB_TIME_OF_STAY_PAYMENT_TYPES_V3","IBEX_HIGH_EQUITY_BRANDING","IB_PRICE_WINS_POST_TX","IB_BOOKING_FORM_FAVICON","IB_URGENCY_BLOCK","IB_NEW_REG_FLOW_POST_BOOK"] , "IMPRESSION_KEY": "1ff15240783147ac9712843da014ff47", "roomSelectionModel": {"partnerInfos":[],"multiplePartners":false,"polling":{"locationId":1720341,"bookingSessionId":null,"detailedAvailabilityKey":null,"commerceContentIds":[65713378],"additionalContentIds":[],"pollCount":0,"checkin":{"day":30,"month":7,"year":2017},"checkout":{"day":31,"month":7,"year":2017},"adults":2,"child_rm_ages":"","rooms":1,"display_rooms":300,"entryPrice":620,"entryCurrency":"USD","complete":true,"formKey":"","showAllRooms":true,"genNewBookingSessionId":false,"winningProviderAtClick":"","selectedRoomKey":null,"impressionKey":"1ff15240783147ac9712843da014ff47","navArea":null,"referringServlet":"Hotel_Review","highestMetaPrice":807,"lowestMetaPrice":620,"additionalPartner":false,"highestMetaPriceDisplay":807,"roomsToVerify":[],"clazz":null},"summary":null,"unavailable":false,"metaOffers":[],"mismatchCheckModel":null,"totalMediaCount":0,"hotelPhotos":[],"noticeHeaderMessage":null,"moreProviders":null,"lowestPricePartner":null,"showAllRooms":true,"isMetaCheaper":false,"isBookingLessThanOrEqualToMeta":null,"avgHistoricalPrice":0.0,"avgHistoricalDisplayPrice":null,"expressBookState":{"hasFullTravelerInfo":false,"hasReducedBillingInfo":false,"hasFullBillingInfo":false},"highestMetaPrice":807,"lowestMetaPrice":620,"highestMetaPriceDisplay":807,"hotelName":"El Dorado Casitas Royale, by Karisma","hasSpecialTimeOfStayTaxes":false,"trackingTree":null,"trackingTreeId":null,"showPriceHoverTooltip":false,"trackingContext":"eyJzdGF0ZSI6IkhPVEVMX0FVQ1RJT04iLCJwIjoiSFJfTWFpbkNvbW1lcmNlIiwiaWRzIjp7IkJGSyI6IjFmZjE1MjQwNzgzMTQ3YWM5NzEyODQzZGEwMTRmZjQ3IiwiQUlLIjoiMjg0ZGJkOGM4YzJjNGQ2OWI5M2NlNGI4ZDQxNzYzNzAifSwiZW50cnlTZXJ2bGV0IjoiSG90ZWxfUmV2aWV3In0=","cheaperPricesExist":false,"enableLPF":false,"priceDropPercent":0,"canExpandRooms":false,"expandRoomsToAllPartners":false,"roomSelectionKey":null,"useSupplierDirectTreatment":false,"isSupplierDirect":false,"showProviderSeparator":false,"clazz":null,"seeMoreMessage":null,"seeMoreIFrameMessage":null,"isPricelineCom":false}, "ibAvailability": true, "metaAvailability": true, "topOfferIsIB": false, "numHacTries": -1, "checkIn": "30/07/2017", "checkOut": "31/07/2017", "lowestPrice": "US$620", "hasDates": true, "hacComplete": true, "contentIdMappings": {"65713378":"Hotwire"}, "pollingEnabled": false, "preventScroll": false, "offerClickToken": null, "conditionalUpdate": false, "mightGetRooms": true, "divClasses": "ppr_rup ppr_priv_hr_inline_room_grid_hsx", "singlePartnerRoomGridWidget": {"widget":{"name":"ibex_room_grid_hsx","moduleList":["handlers","tracking"],"template":"ibex_room_grid_hsx__widget","divClasses":"prw_rup prw_ibex_room_grid_hsx","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))","tracking":"(ta.prwidgets.getjs(this,'tracking'))"},"dust":{"sub_header":"ibex_room_grid_hsx__sub_header"}},"containerClass":null,"scriptFlags":null}, "multiPartnerRoomGridWidget": null, "mismatchMessage": {"widget":{"name":"ibex_mismatch_message","moduleList":["handler"],"template":"ibex_mismatch_message__widget","divClasses":"prw_rup prw_ibex_mismatch_message","js":{"handler":"(ta.prwidgets.getjs(this,'handler'))"},"dust":{}},"containerClass":null,"scriptFlags":null}, "maxRoomsToShow": 300, "isTablet": false, "roomGridRowWidget": {"widget":{"name":"ibex_room_grid_row_hsx","moduleList":[],"template":"ibex_room_grid_row_hsx__widget","divClasses":"prw_rup prw_ibex_room_grid_row_hsx","js":{},"dust":{"amenities":"ibex_room_grid_row_hsx__amenities","condition_col":"ibex_room_grid_row_hsx__condition_col","price_text":"ibex_room_grid_row_hsx__price_text","reservation_col":"ibex_room_grid_row_hsx__reservation_col"}},"containerClass":null,"scriptFlags":null}, "mismatchMessageLightbox": null, "deviceInfo": "OtherOS OtherBrowser", "bookOnTripAdvisor": "Book on <img class=\"ibHeaderImg\" alt=\"TripAdvisor\" src=\"https:\/\/static.tacdn.com\/img2\/branding\/rebrand\/TA_logo_primary.png\"\/>"}
    Write a Review
    Reviews (4,667)
    Traveller rating
    Traveller type
    Time of year
    Language
    • More languages

    1 - 5 of 4,467 reviews

    Reviewed yesterday

    This was our second year to come to the El Dorado Royale. The swim up Casitas are amazing. Anything we needed the staff was always available and if we had an issue with the slightest thing they went above and beyond to please us and...More

    Review collected in partnership with this hotel
    Thank Dianna T
    Reviewed yesterday

    This was our 4th time at El Dorado and first time in the Casitas. All I can say is WOW! wonderful trip and they made sure every want or need was taken care of. Gabriel, our butler in section 32, was AMAZING!!! cannot say enough...More

    Review collected in partnership with this hotel
    1  Thank 8morganh
    Reviewed yesterday

    The best resort ever!. We will be back!. The staff make you feel as though you're the only person on the resort. They always address you by your last name, they are attentive, and they immediately cater to you at all times. The room suites...More

    Review collected in partnership with this hotel
    Thank ashley_herring11
    Reviewed yesterday

    My husband and I picked this resort when our travel agent gave us about 5 to pick from. What stood out to us was the number of restaurants to choose as well as the amenities like the spa and activities.

    Review collected in partnership with this hotel
    Thank andieb526
    Reviewed yesterday

    This is one of our favorite adults only vacation spots! The food is outstanding, the staff is friendly and will get you whatever your heart desires, and the Casitas are super clean! There are different shows every night and a 5k run on Friday morning!More

    Review collected in partnership with this hotel
    Thank Vdavis
    Response from KarismaHotelsResorts, Gerente at El Dorado Casitas Royale, by KarismaResponded yesterday

    Hola Dear Vdavis, Thank you very much for your recent visit and lovely comments on TripAdvisor. It feels really good to acknowledge, through your words, that all our efforts to achieve our guests’ satisfaction have been worth it. I hope we have the pleasure to...More

    El Dorado Royale, by Karisma
    9,780 reviews
    #3 of 11 hotels in Playa Paraiso
     
    El Dorado Maroma, by Karisma
    3,660 reviews
    #3 of 5 hotels in Playa Maroma
     
    Generations Riviera Maya by Karisma
    1,443 reviews
    #57 of 386 hotels in Riviera Maya
     
    Secrets Maroma Beach Riviera Cancun
    11,832 reviews
    #2 of 5 hotels in Playa Maroma
     
    About
    Awards & Recognition
    Travellers' Choice2017 Winner
    GreenLeadersGold level
    Certificate of Excellence
    Amenities
    • Top amenities
    • Beachfront
    • Pool
    • Room Service
    • Free Parking
    • Restaurant
    • Bar/Lounge
    • Spa
    • Breakfast included
    • Fitness Centre with Gym / Workout Room
    • Free Internet
    • Hotel Amenities
    • Laundry Service
    • Room Service
    • Free Parking
    • Airport Transportation
    • Breakfast included
    • Dry Cleaning
    • Meeting Rooms
    • Business Centre with Internet Access
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Breakfast Available
    • Room amenities
    • Air Conditioning
    • Minibar
    • Things to do
    • Pool
    • Restaurant
    • Bar/Lounge
    • Spa
    • Hot Tub
    • Tennis Court
    • Fitness Centre with Gym / Workout Room
    Details
    • Price range
    • US$411 - US$1,854 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #16 Spa Hotel in Riviera Maya
    • #17 Luxury Hotel in Riviera Maya
    • #25 On the Beach Hotel in Riviera Maya
    • #27 Green Hotel in Riviera Maya
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Smoking rooms available
    • Number of rooms
    • 171
    • Reservation Options
    • TripAdvisor is proud to partner with BookIt.com, Expedia, Orbitz, Travelocity, TravelUp, Hotels.com, TripOnline SA, Cheap Tickets, Hotwire, HotelQuickly and Cancelon so you can book your El Dorado Casitas Royale, by Karisma reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Mexico >
    • Yucatan Peninsula >
    • Quintana Roo >
    • Riviera Maya
    • Also Known As
    • El Dorado Casitas Royale, By Karisma Hotel Riviera Maya
    Add Photo Photos
    Traveller (4687)
    Room & Suite (1101)
    Pool & Beach (783)
    Dining (398)
    Hotel & Grounds (2294)
    Bathroom (117)
    Business Centre & Event Rooms (16)
    Family and Play Areas (10)
    Nearby
    Iberostar Paraiso Beach
    5,017 reviews
    4.40 km away
     
    Valentin Imperial Maya
    11,771 reviews
    2.78 km away
     
    Senses Riviera Maya By Artisan
    259 reviews
    4.15 km away
     
    Ocean Breeze Riviera Maya Hotel
    205 reviews
    4.31 km away
     
    Nearby Restaurants
    Il Olivo
    123 reviews
    2.81 km away
    Pavo Real by the Sea
    436 reviews
    6.66 km away
    Chilpayas
    54 reviews
    8.00 km away
    La Petita
    98 reviews
    7.34 km away
    Nearby Attractions
    Iberostar Golf Club Playa Paraiso
    705 reviews
    4.90 km away
    Delphinus Puerto Morelos
    167 reviews
    6.33 km away
    Jardin Botanico Dr. Alfredo Barrera Marin
    160 reviews
    6.96 km away
    Rancho Bonanza
    695 reviews
    1.12 km away
    Ask a question
    Questions & Answers
    SHel59
    23 July 2017|
    Answer
    Response from mmvee2016 |
    10th year anniversary - 10 day stay never leaving property. On 7th day explosive activity from all orifices, an overnight stay in Cancun hospital, Cipro IV drip, two months of various treatments for ongoing symptoms. No... More
    0
    Votes
    Chrisbd67
    18 July 2017|
    Answer
    Response from chardsFelixstowe | Reviewed this property |
    There was only 1 or two restaurants that you had to book , the rest all have free tables when ever we arrived . Even those you had to book have availability if you booked that or previous day . I contacted the hotel... More
    1
    Vote
    Room Tips
    "The Casitas with the swim-up pool are newer than those without pools."
    Read review
    "Loved the infinity pool suites."
    Read review
    "We'd definitely recommend staying on the Casitas side of the resort. We stayed in casitas #30 and it was..."
    Read review
    "The swim up and Infinity pool suites are the best"
    Read review
    Is This Your TripAdvisor Listing?
    Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing