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My wife and I spent our honeymoon here and absolutely loved the service. Our Casita bar-tender, Mr Luis Pozos was so fun and energetic. The Beach Butler, Cesar Gonzalez was very helpful as well. They both had wonderful personalities and enjoyed their jobs. The experience...More
We are members. We obviously like the Casitas at El Dorado. The food is fantastic. Service also fantastic. Not your average resort for sure. One complaint: We stay in the supposed "quieter" section (casitas). The music the resorts provides at the swim up bars is...More
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If you have read my reviews before you know they are extensive but worth the read, so, we had the best vacation/anniversary at the Casitas this year. It was our first trip as Exotic Members and we have no regrets joining. I surprised hubby with...More
Great place to unwind. The Casitas are close to the beach with beautiful cabanas located on the water's edge for a delightful day resting and reading. Service staff (particularly the concierge service; Pool Butler- Ivan Ramirez and Pool Barman-Leybert) were exemplary and food quality very...More
Our expectations were exceeded at the El Dorado Royale Casitas. We work for major hoteliers and have stayed at many luxury properties and this resort rivals the best of them. The casitas were gorgeous, the staff was attentive to every detail, the food was delicious,...More
Response from KarismaHotelsResorts, Gerente at El Dorado Casitas Royale, by KarismaResponded yesterday
Hola Dear bosslady8573,
Thank you very much for your recent visit and lovely comments on TripAdvisor, highlighting our natural background, facilities, services and most of all our staff, the professionalism and kindness you have received.
It feels really good to acknowledge, through your words, that...More
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Fitness Centre with Gym / Workout Room
Children Activities (Kid / Family Friendly)
Business Centre with Internet Access
Things to do
Fitness Centre with Gym / Workout Room
US$411 - US$1,854 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
#15 Spa Hotel in Riviera Maya
#16 Luxury Hotel in Riviera Maya
#23 On the Beach Hotel in Riviera Maya
#25 Green Hotel in Riviera Maya
Non-Smoking Rooms ,
Smoking rooms available
Number of rooms
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Yucatan Peninsula >
Quintana Roo >
Also Known As
El Dorado Casitas Royale, By Karisma Hotel Riviera Maya
10th year anniversary - 10 day stay never leaving property. On 7th day explosive activity from all orifices, an overnight stay in Cancun hospital, Cipro IV drip, two months of various treatments for ongoing symptoms. No... More
10th year anniversary - 10 day stay never leaving property. On 7th day explosive activity from all orifices, an overnight stay in Cancun hospital, Cipro IV drip, two months of various treatments for ongoing symptoms. No renewed vows- there was no time with the massive displeasure experienced and no courtesy response from customer service when showing the lab results. It was our 12th stay in the resort, you would think they would learn how to care. I would share pictures but they are pretty disgusting.
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"We loved the basic Casitas Suit room, but any room would have been just as nice."