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After staying here in 2015 with family (and previously rated it 5*). I thought it would be the perfect hotel for my wedding as the service previously was brilliant. I was really excited to come back with the majority of my wedding party and we...More
Me and my partner had a 2 week stay here in the August school holidays
We were shocked at how utterly rude and unhelpful most of the staff were. When you approached them, everything was too much trouble
We had a particular issue with the...More
Never a 4 star Hotel...
From the minute we arrived the reception staff were most unpleasant, rude and unhelpful, and continued to be so throughout our 10 day/night stay. The rooms are in need of a total refurbishment as they are dated and poorly furnished....More
Me and my 3 friends stayed in this hotel for 6 nights.
We arrived at 11pm and were greeted by a friendly receptionist. Unfortunately they had not saved us any dinner, however he managed to arrange a few rolls for us to eat.
Despite being a large party that had booked well in advance, two rooms had been overbooked meaning the party was split up for the first night. I have osteoarthritis in hips, ankles and knees and was booked in a triple room with my autistic son...More
Response from Krzysztof K | Reviewed this property |
Whole stuff was Italian and spoke english quite well. Were friendly and my kids enjoyed it. But you have to be aware that the entertainment in hotel is like asking children to come and join the play more than show to watch.