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Traveller (275)
Pool & Beach (67)
Room & Suite (67)
Overview
  • Excellent75%
  • Very good16%
  • Average7%
  • Poor1%
  • Terrible1%
Travellers talk about
“small hotel”(11 reviews)
“premium room”(6 reviews)
“morro jable”(13 reviews)
AMENITIES
Free Wifi
Breakfast included
Air Conditioning
Beachfront
Pool
Non-Smoking Rooms
Restaurant
4 Star accommodation
All hotel details
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Rooms
2 Sep3 Sep
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (231)
Filter reviews
99 results
Traveller rating
75
15
8
0
1
Traveller type
Time of year
LanguageEnglish
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75
15
8
0
1
Show reviews that mention
All reviewssmall hotelpremium roommorro jableboutique hotelcovered terracebalcony overlooking the searestaurant and bar staffthe location is perfectcomfortable sunbedsworld cupbars and restaurantsevery guestsoupsjandia beachlittle extrasfrom manchesterwifi is free
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1 - 5 of 99 reviews
Reviewed 2 weeks ago

Unfriendly reception upon arrival, old guests before us not even helped with their huge luggage. The hotel is rather noisy, not able to sleep for a small nap after check in. The air conditioning was not working. Small room balcony with no parasol to protect...More

3  Thank NickieParis
Response from Magnolia H, Manager at XQ El PalaceteResponded 2 weeks ago

Dear customers, first of all we want to thank you for choosing the XQ El Palacete for your posible stay in Fuerteventura, we apologize for not having met your expectations and that the experience has not been as pleasant as you imagined. Your sensation is...More

Reviewed 2 weeks ago

I booked the hotel after consulting trip advisor, few reviews but rather positive ones. Hotel is stuck between narrow parking lots and street: after struggling to find it and to park the car, waited 30 min at reception. Handled by German/Spanish only speaking attendant, overworked,...More

1  Thank hip66po
Response from Magnolia H, Director General at XQ El PalaceteResponded 2 weeks ago

Dear customers, first of all we want to thank you for choosing the XQ El Palacete for your stay in Fuerteventura, it is a shame that your experience has not been as pleasant as you imagined. We appreciate and will follow up on your comments,...More

Reviewed 4 weeks ago

We spent two weeks at El Palacete in June/July 2018 which we booked as a package with TUI UK from Manchester. This included extra-leg seats on TUI Airways (£64 per person return – expensive but desirable on the long flight), local transfers and a Premium...More

2  Thank lonelygoat
Response from Magnolia H, Manager at XQ El PalaceteResponded 3 weeks ago

Dear guest, Thank you very much for having taken the time to evaluate your stay in our hotel. It is a pleasure to receive this detailed valuation. We appreciate your stay here with us at the XQ El Palacete. We will continue to work very...More

Reviewed 13 July 2018 via mobile

This was our first visit to this hotel,and i can say it is most probably the best holiday hotel we have stayed in.I will start with the restaurant,great food served every night which included at least two different fresh fish cooked to order.Most nights a...More

Thank Pjohno54
Response from Magnolia H, Manager at XQ El PalaceteResponded 15 July 2018

Dear guest, at first we want to thank you for having chosen the XQ El Palacete for your stay in Fuerteventura. We are pleased to read that you had a nice experience in our hotel. Our great team always works very hard to offer the...More

Reviewed 18 May 2018

My wife and I have just returned from two glorious weeks at the XQ El Palacete. From the moment that we arrived (which was quite late in the evening) until we left our experience was excellent! This is a relatively small (54 rooms) hotel in...More

Thank potters1972
Response from Magnolia H, Manager at XQ El PalaceteResponded 20 May 2018

Dear guest, at first we want to thank you for having chosen the XQ El Palacete for your stay in Fuerteventura. We are pleased to read that you had a nice experience in our hotel. Our great team always works very hard to offer the...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Restaurant
Beachfront
Room Service
Bar/Lounge
Free High Speed Internet (WiFi)
Breakfast included
Hotel Amenities
Room Service
Wheelchair Access
Dry Cleaning
Laundry Service
Breakfast included
Concierge
Room amenities
Air Conditioning
Refrigerator in room
Minibar
Things to do
Pool
Restaurant
Bar/Lounge
Outdoor pool
Details
Price range
US$223 - US$503 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 On the Beach Hotel in Playa de Jandia
#1 Luxury Hotel in Playa de Jandia
#4 Romantic Hotel in Playa de Jandia
Room types
Suites, Non-Smoking Rooms, Accessible rooms
Details
Price range
US$223 - US$503 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 On the Beach Hotel in Playa de Jandia
#1 Luxury Hotel in Playa de Jandia
#4 Romantic Hotel in Playa de Jandia
Room types
Suites, Non-Smoking Rooms, Accessible rooms
Add Photo Photos
Traveller (275)
Pool & Beach (67)
Room & Suite (67)
Dining (9)
Family and Play Areas (1)
Business Centre & Event Rooms (1)
Questions & Answers
Ask a question
judithlorraine123
21 February 2018|
AnswerShow all 2 answers
Response from Magnolia H | Property representative |
hello, at the moment we do not have refurbishments in the hotel. Best regards
1
Vote
PamMommaOf3
9 February 2018|
AnswerShow all 2 answers
Response from Magnolia H | Property representative |
Hello, of course we are child friendly, but we do not have mini club or animation for childs, but you have the large beach outside of the hotel. The surf schools are not far away. Sorry for the late response.
0
Votes
elga_stroud
13 January 2018|
Answer
Response from Magnolia H | Property representative |
Dear Elga, the british TTOO are Sovereign and Tui UK but if you want you can book directly with us. Thank you and I hope we can see you soon Best regards
1
Vote
Google Translation
Room Tips
"Not much difference between the Premium and Comfort rooms - it's down to the few perks."
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"Not an issue, all rooms are ocean facing!"
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"All rooms are sea facing."
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"A Premium Room"
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